Name: The Sebel Whitsundays
Address: 3 Hermitage Drive, Airlie Beach, Queensland, Australia, Airlie Beach, Queensland, Australia
Rating: 7.97

Guest reviews

8

Good

Based on 626 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Sebel Whitsundays, travellers repeatedly praise the spacious apartments, beautiful harbour views, and a pleasant pool and gym, while noting dated fittings, uneven cleanliness, and occasional maintenance or lift issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Mandy

Jan 21, 2026

·

Stayed 3 nights

maybe some vending machines for water/snacks or a coffee machine nothing really at the apartments for a drink round pool etc .

6

Joanne

Jan 19, 2026

·

Stayed 4 nights

The pictures of the hotel/room are outdated. We had a penthouse 3 bed room and this was in desperate need of an enhanced upgrade and clean. The carpet up the stairs was dirty and worn, the blinds in the first floor double bedroom were broken and mouldy, there were no blinds in the downstairs bathroom and this meant the shower was in view of outside, the electric sockets at the side of the bed on the ground floor did not work, there was no hot water in the kitchen, kitchen hob was faulty and needed turning on and off to make it work, the corridors outside of our room was not cleaned for 3 days and was very dirty The view was amazing, room a good size, washer and dryer in room

4

Anya

Jan 8, 2026

·

Stayed 4 nights

The rooms were much more dated than the pictures. We also found that the sheets were a little stained and just the edges of the rooms or doorways a bit rusty and dusty. Our shower also leaked so we had to have towels down to stop this. They also don’t come round daily to change towels/beds etc unless requested. In addition the wifi was awful. We were on floor 5 so unsure if this was the reason but in 2025 we should have working wifi…

4

Amy

Dec 29, 2025

·

Stayed 3 nights

Staff didn’t know we didn’t take anything from the mini bar and wanted to charge us along with charging us extra for airport transfers when we didn’t even take the return trip with them. Had to also chase them down to find out how to check ourselves in after hours

8

My-Duc

Dec 29, 2025

·

Stayed 3 nights

The view is good. Location was a bit out of town.

3 Hermitage Drive, Airlie Beach, Queensland, Australia

Location

Located in Airlie Beach, The Sebel Whitsundays Airlie Beach is by the ocean, a 5-minute walk from Port of Airlie and 12 minutes by foot from Boathaven Beach. This family-friendly hotel is 0.8 mi (1.3 km) from Airlie Beach Market and 0.8 mi (1.3 km) from Airlie Beach Lagoon.

Port of Airlie(0.2 miles)

Boathaven Beach(0.6 miles)

Airlie Beach Market(0.8 miles)

Airlie Beach Lagoon(1 miles)

Proserpine River wetlands(1.5 miles)

Coral Sea Marina(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of AUD 10 per day. Reservations are not required.

Check-in is from 14:00 until 00:00, and check-out is by 10:00. Early check-in and late check-out are available for a fee of AUD 50, subject to availability.

A roundtrip airport shuttle is available for a surcharge of AUD 25 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features wheelchair accessible facilities, including limited access to public areas and registration desk. There are also step-free entrances.

The property is located in Airlie Beach, just a 5-minute walk from Port of Airlie and 12 minutes on foot from Boathaven Beach. It is also 0.8 miles from Airlie Beach Market and Airlie Beach Lagoon.

Yes, there is an outdoor heated pool available. Pool access is from 7:00 AM to 9:00 PM.

Children 2 years old or younger stay free when occupying the parent or guardian's room using existing bedding.

Cribs are available for a fee of AUD 10 per night. Advance request is required for availability.

The Sebel Whitsundays

Amenities

Property description

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Guest reviews