El Encanto All Inclusive Resort
$251
/ night
Avg. for September
Prices for El Encanto All Inclusive Resort
Select dates to see prices and availability
$251
/ night
Avg. for September
Monthly average prices
Nightly prices at El Encanto All Inclusive Resort average $227 in July, the cheapest month, and $599 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $334 |
| February | $599 |
| March | $355 |
| April | $275 |
| May | $265 |
| June | $247 |
| July | $227 |
| August | $248 |
| September | $251 |
| October | $278 |
| November | $303 |
| December | $302 |
J
F
M
A
M
J
J
A
Sep · $251
S
O
N
D
Most expensive: February (~$599)
Cheapest: July (~$227)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complim...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cabo San Lucas? This property has 452 square feet (42 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Enjoy seafood at Los Riscos, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Rooms
Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
Located in Cabo San Lucas, El Encanto All Inclusive Resort at Hacienda Encantada is by the ocean, a 3-minute drive from Cabo del Sol Golf and 14 minutes from Puerto Paraiso Mall. This all-inclusive property is 7.2 mi (11.5 km) from Medano Beach and 8 mi (12.9 km) from Luxury Avenue.
What's nearby
Islands and Protected Areas of the Gulf of California(0.1 miles)
Cabo del Sol Golf(0.9 miles)
Blue Medical Net Hospital(1.7 miles)
Questro Golf(1.8 miles)
Cabo Bello Beach(2.2 miles)
Monuments Beach(2.5 miles)
Cabo San Lucas Bay(2.5 miles)
Medano Beach(3 miles)
Playa Barco Varado(3.1 miles)
Las Viudas Beach(3.9 miles)
Santa Maria Beach(4.1 miles)
Chileno Beach(5.6 miles)
Playa El Tule(6.3 miles)
Chileno Bay(6.5 miles)
Plaza San Lucas(6.7 miles)
The preferred airport for El Encanto All Inclusive Resort at Hacienda Encantada is Los Cabos Intl. Airport (SJD)(23.8 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Carretera Trasnpeninsular Km 7.3. Fracc. 3, Tourist Corridor, Mexico
Islands and Protected Areas of the Gulf of California (0.1 miles)
Cabo del Sol Golf (0.9 miles)
Blue Medical Net Hospital (1.7 miles)
Questro Golf (1.8 miles)
Cabo Bello Beach (2.2 miles)
Monuments Beach (2.5 miles)
Room options
13
Luxury Suite, Private Pool
Room details
2 Queen Beds
Sleeps 4
538 ft²
BalconyAir ConditioningWi-Fi (Free)KitchenettePrivate Pool
12
Studio, Garden View
Room details
1 King Bed
2 Queen Beds
Sleeps 4
430 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Studio, Ocean View
Room details
1 King Bed
2 Queen Beds
Sleeps 4
430 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
15
Premium Suite, 2 Bedrooms, Ocean View
Room details
1 King Bed
and 2 Queen Beds
Sleeps 6
1347 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenPlunge Pool
18
Premium Suite, 1 Bedroom, Ocean View
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
1100 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of El Encanto All Inclusive Resort
8.6
Fabulous
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, El Encanto All Inclusive Resort is praised for beautiful ocean views, multiple pool areas, and generally friendly staff, while recurring comments note slow restaurant and pool service and the inconvenience of signing receipts despite all-inclusive plans.
Read moreWas this helpful?
What guests think
Across many reviews, El Encanto All Inclusive Resort is praised for beautiful ocean views, multiple pool areas, and generally friendly staff, while recurring comments note slow restaurant and pool service and the inconvenience of signing receipts despite all-inclusive plans.
Guests largely enjoy the food and variety of restaurants on site and at the marina, but expect required dinner reservations, occasional closures, and add-ons or premium upgrades within the all-inclusive. The cliffside location brings sweeping views and a quiet atmosphere, though there is no swimmable beach on-site; golf carts and a free shuttle help navigate the large, hilly property and reach town. Several reviews also cite persistent timeshare pitches, extra charges at checkout, and periodic room or maintenance issues, with some cleanliness or security concerns. Overall, expect a scenic, relaxed stay with good dining and amenities, but be ready for fine‑print limitations on inclusions.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple pools (including adults-only and infinity), spa, gyms, and sports courts receive praise; the property is large and hilly with golf-cart transport and a free shuttle to the marina. There is no swimmable beach, and some amenities close unexpectedly or cost extra.
Related guest reviews
10
Michael
Apr 27, 2025
·
Stayed 6 nights
Incredibly clean. Six excellent restaurants for dinner and multiple food service options for breakfast or lunch. Great drinks service poolside with three beautiful pool options with swim up bars. Additional options available at their sister property in the marina area of Cabo with frequent shuttle service between the two. Perfect place to completely relax with no need for planning if you take the all inclusive option. Would absolutely stay at this property again.
Incredibly clean. Six excellent restaurants for dinner and multiple food service options for breakfast or lunch. Great drinks service poolside with three beautiful pool options with swim up bars. Additional options available at their sister property in the marina area of Cabo with frequent shuttle service between the two. Perfect place to completely relax with no need for planning if you take the all inclusive option. Would absolutely stay at this property again.
10
Natalia V
Aug 26, 2025
·
Stayed 6 nights
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
10
David
Oct 19, 2025
·
Stayed 5 nights
The trip was amazing .I reall enjoyed the food and acomodations were amazing.all of the pool areas were very nice and the service was excelent!
The trip was amazing .I reall enjoyed the food and acomodations were amazing.all of the pool areas were very nice and the service was excelent!
10
Melanie
Jun 2, 2025
·
Stayed 3 nights
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
8
Tianna
Feb 8, 2025
·
Stayed 7 nights
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
10
Robin
Mar 26, 2025
·
Stayed 5 nights
Our first stay at this resort. We loved it. Excellent restaurant options with a variety of cuisines. Make sure you reserve early as they get full fast. The tequila and taco restaurant doesn’t need reservations and is an excellent option. The resort itself is very modern, clean and accessible. Has 2 great gyms with new equipment. Tennis, basketball, volleyball and pickle ball courts. Great pools with excellent service for food and drink. This resort has a good mix of ages. We travelled with our 2 kids 15 and 10. They had plenty of other children to hang out with. There is a great adult area to hang out if you need a break from the rascals.
Our first stay at this resort. We loved it. Excellent restaurant options with a variety of cuisines. Make sure you reserve early as they get full fast. The tequila and taco restaurant doesn’t need reservations and is an excellent option. The resort itself is very modern, clean and accessible. Has 2 great gyms with new equipment. Tennis, basketball, volleyball and pickle ball courts. Great pools with excellent service for food and drink. This resort has a good mix of ages. We travelled with our 2 kids 15 and 10. They had plenty of other children to hang out with. There is a great adult area to hang out if you need a break from the rascals.
8
michael
Feb 2, 2025
·
Stayed 4 nights
Nice place. Good food. Great staff. No beach.
Nice place. Good food. Great staff. No beach.
10
Lalitha
Aug 7, 2025
·
Stayed 4 nights
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
10
Jasmyne
Jul 25, 2025
·
Stayed 3 nights
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Lara
May 21, 2025
·
Stayed 6 nights
This was my 2nd time at this property and I was excited to bring my daughters for some much needed relaxation and fun. The staff is phenomenal and so helpful. The grounds are beautiful and the views outstanding. Food was good, service was great. The beds and towels are so comfortable, we had an overall fabulous time!
This was my 2nd time at this property and I was excited to bring my daughters for some much needed relaxation and fun. The staff is phenomenal and so helpful. The grounds are beautiful and the views outstanding. Food was good, service was great. The beds and towels are so comfortable, we had an overall fabulous time!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the resort and grounds as very clean or spotless. However, several reports mention pests in common areas and occasional housekeeping/restocking lapses or wear-and-tear.
Related guest reviews
10
Naquishea
Apr 11, 2025
·
Stayed 4 nights
One of the best resorts I've visited hands down. The staff were welcoming and always helpful. THEY SCRUB THE CONCRETE..LOL, EVERYTHING IS IMMACULATE. Will definitely visit again.
One of the best resorts I've visited hands down. The staff were welcoming and always helpful. THEY SCRUB THE CONCRETE..LOL, EVERYTHING IS IMMACULATE. Will definitely visit again.
6
sandra lucia
Jul 27, 2025
·
Stayed 4 nights
No es la primera vez que nos quedamos y me sorprendió ver que ha decaído mucho la limpieza en la barra de desayuno del bufet me tocó ver cucarachas por qué fuimos Muy temprano se lo señalamos a los meseros pero sólo dijeron que ahorita checaban! Igual en los baños y elevadores nos tocó ver sucio u cucarachas por áreas comunes el servicio es bueno el personal muy amable es muy difícil conseguir reserva para los restaurantes en la noche aunque esté co. Poca gente!
No es la primera vez que nos quedamos y me sorprendió ver que ha decaído mucho la limpieza en la barra de desayuno del bufet me tocó ver cucarachas por qué fuimos Muy temprano se lo señalamos a los meseros pero sólo dijeron que ahorita checaban! Igual en los baños y elevadores nos tocó ver sucio u cucarachas por áreas comunes el servicio es bueno el personal muy amable es muy difícil conseguir reserva para los restaurantes en la noche aunque esté co. Poca gente!
8
Adam
Mar 21, 2025
·
Stayed 5 nights
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
8
Gonzalo Mendez
Jul 11, 2025
·
Stayed 7 nights
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
10
Jasmyne
Jul 25, 2025
·
Stayed 3 nights
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Rosangela
May 6, 2024
·
Stayed 7 nights
Place was immaculately clean. The staff was amazing, very attentive and very helpful all the time. The room was as described. Great food options.
Place was immaculately clean. The staff was amazing, very attentive and very helpful all the time. The room was as described. Great food options.
8
Angelica
Aug 10, 2024
·
Stayed 3 nights
Some bar dishes were dirty
Some bar dishes were dirty
10
Shin Tsen
Feb 21, 2025
·
Stayed 3 nights
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
10
Fatemeh
Apr 26, 2025
·
Stayed 5 nights
Very clean quite staff were very fantastic Cleaning was amazing food and drink was good
Very clean quite staff were very fantastic Cleaning was amazing food and drink was good
2
sandra lucia
Jul 21, 2025
·
Stayed 4 nights
Me sorprendió ver mucha cucaracha en las áreas de restaurant y áreas comunes, elevadores sucios y desagües hacia el mar... El servicio muy bueno el personal es amable y el hotel es bonito pero creo que si están descuidando la limpieza ya había estado otras veces ahí y si note una baja en el servicio en general.
Me sorprendió ver mucha cucaracha en las áreas de restaurant y áreas comunes, elevadores sucios y desagües hacia el mar... El servicio muy bueno el personal es amable y el hotel es bonito pero creo que si están descuidando la limpieza ya había estado otras veces ahí y si note una baja en el servicio en general.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with ocean views, and some include plunge pools. Several reviewers noted older bathrooms and periodic maintenance or AC/key issues.
Related guest reviews
10
Natalia V
Aug 26, 2025
·
Stayed 6 nights
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
We got a room upgrade and really liked our stay. The property has several pools and some are limited to adults only. Reservations are required for some restaurants for dinner, but we never had a problem getting a spot.
6
Johan
Jan 14, 2025
·
Stayed 4 nights
The heat/ac was broken. We called it in. Maintenence guy just shrugged. Shower drain was blocked, water ran into the room. The maid dried the floor, no repair. Thin walls. We asked for 2 queen or double beds in the booking. Nope, was told it's not available on arrival. We will not return.
The heat/ac was broken. We called it in. Maintenence guy just shrugged. Shower drain was blocked, water ran into the room. The maid dried the floor, no repair. Thin walls. We asked for 2 queen or double beds in the booking. Nope, was told it's not available on arrival. We will not return.
8
Jaqueline
Dec 10, 2024
·
Stayed 4 nights
Everything was great during our stay. Great food options, room was clean and we had a beautiful ocean view. We called a few times about the jets in our private pool not working and no one ever showed up. That would be my only complaint.
Everything was great during our stay. Great food options, room was clean and we had a beautiful ocean view. We called a few times about the jets in our private pool not working and no one ever showed up. That would be my only complaint.
10
Dante Jacob
May 13, 2024
·
Stayed 4 nights
Loved absolutely everything besides the ac not working in our room and it was extremely hot at night
Loved absolutely everything besides the ac not working in our room and it was extremely hot at night
8
Gonzalo Mendez
Jul 11, 2025
·
Stayed 7 nights
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.
10
Trampas
Jun 22, 2024
·
Stayed 4 nights
Very clean. Our room had a plunge pool, with an amazing view! Everyone went out of their way to ensure that you enjoy your stay
Very clean. Our room had a plunge pool, with an amazing view! Everyone went out of their way to ensure that you enjoy your stay
6
Rom
Mar 13, 2025
·
Stayed 4 nights
I liked the rooms and the great ocean view from my 2 bedroom option at the 4th floor. Perfect fit for family of 6 people with 1 master & 1 additional room for 4 adults. Very spacious room with personal jacuzzi in room patio. Would like to have better restaurant options like Asian menus as well.
I liked the rooms and the great ocean view from my 2 bedroom option at the 4th floor. Perfect fit for family of 6 people with 1 master & 1 additional room for 4 adults. Very spacious room with personal jacuzzi in room patio. Would like to have better restaurant options like Asian menus as well.
10
Lalitha
Aug 7, 2025
·
Stayed 4 nights
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
Our family of five included my 89 year old mother in law. The rooms were big and convenient and had beautiful views from the balcony.The property was beautiful and had many restaurants to choose from. The pools were amazing and the pool bars had very good service. The tequila and taco bar and Sr. Sushi were my family's favorites.
10
Shin Tsen
Feb 21, 2025
·
Stayed 3 nights
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
Room was huge but felt old. Slight sewage smell. Resort facilities, food, and service was excellent.
8
Karen
Nov 10, 2025
·
Stayed 7 nights
The pool on our balcony leaked water all over the place then the pool abound us did the same thing the day after..water running out over the balconies. Our room key was cancelled the day BEFORE we checked out and had to walk back to the lobby to get that fixed. Twice. Bathrooms are really old. But still had a nice time.
The pool on our balcony leaked water all over the place then the pool abound us did the same thing the day after..water running out over the balconies. Our room key was cancelled the day BEFORE we checked out and had to walk back to the lobby to get that fixed. Twice. Bathrooms are really old. But still had a nice time.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful across pools, restaurants, and concierge. Recurring complaints include slow service, aggressive timeshare/upgrade pitches, and inconsistent responses to issues or billing.
Related guest reviews
4
Jyotishma R
Apr 10, 2025
·
Stayed 7 nights
The front facing staff were amazing. Management policies are atrocious!
The front facing staff were amazing. Management policies are atrocious!
10
Melanie
Jun 2, 2025
·
Stayed 3 nights
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
The staff is amazing!!! And the views are incredible! Lots of different restaurants to choose from and the hotel has 3 different properties AND a sister hotel that you can shuttle to for free. IVAN was absolutely the best bartender and went above and beyond for my husband and I. So personable and really took care of us. TRINIDAD was also sooo nice and welcoming and took us wherever we needed to go. We will definitely come back here because the hospitality/views were amazing.
4
Maribel
Oct 22, 2024
·
Stayed 3 nights
STAY ELSEWHERE. Beautiful property. Service sucked from day one. We are patient and don't typically complain. Finally on the second to last day we had to let them know what was happening and you know what they said?? that we were getting bad service because we had booked through Expedia. What?! I have never had that happened ever. We asked a couple more guests and they too agreed service was bad. I'm talking over 1 hour wait for food, luggage to wrong rooms, delayed pick ups. If you can afford to, stay elsewhere. Won't be coming back.
STAY ELSEWHERE. Beautiful property. Service sucked from day one. We are patient and don't typically complain. Finally on the second to last day we had to let them know what was happening and you know what they said?? that we were getting bad service because we had booked through Expedia. What?! I have never had that happened ever. We asked a couple more guests and they too agreed service was bad. I'm talking over 1 hour wait for food, luggage to wrong rooms, delayed pick ups. If you can afford to, stay elsewhere. Won't be coming back.
10
Lino
Jul 22, 2025
·
Stayed 3 nights
Our stay at Hacienda Encantada Resort in Cabo was absolutely unforgettable, and a huge part of that is thanks to the outstanding customer service provided by Alejandro C. and Luis C. From the moment we arrived, both Alejandro and Luis went above and beyond to ensure our every need was met. They were incredibly hospitable, genuinely personable, and always professional. Whether it was helping us navigate the resort, assisting with special requests, or simply checking in to make sure we were comfortable, their warmth and attention to detail made a lasting impression. It’s not often you find staff who treat guests like family while maintaining the highest level of professionalism. Alejandro and Luis truly elevated our experience and are a perfect example of the exceptional service that makes this resort stand out. We can’t wait to return, and we hope to see both of them again on our next visit. Thank you for making our Cabo trip so special!
Our stay at Hacienda Encantada Resort in Cabo was absolutely unforgettable, and a huge part of that is thanks to the outstanding customer service provided by Alejandro C. and Luis C. From the moment we arrived, both Alejandro and Luis went above and beyond to ensure our every need was met. They were incredibly hospitable, genuinely personable, and always professional. Whether it was helping us navigate the resort, assisting with special requests, or simply checking in to make sure we were comfortable, their warmth and attention to detail made a lasting impression. It’s not often you find staff who treat guests like family while maintaining the highest level of professionalism. Alejandro and Luis truly elevated our experience and are a perfect example of the exceptional service that makes this resort stand out. We can’t wait to return, and we hope to see both of them again on our next visit. Thank you for making our Cabo trip so special!
10
Joshua
Sep 28, 2024
·
Stayed 2 nights
Absolutely amazing hotel! Staff was extremely friendly and always willing to help you out. The hotel has golf carts to move around the property and they were quick to pick you up and take you to wherever you were trying to go. Hotel was very clean.
Absolutely amazing hotel! Staff was extremely friendly and always willing to help you out. The hotel has golf carts to move around the property and they were quick to pick you up and take you to wherever you were trying to go. Hotel was very clean.
8
Jason Matthew
Apr 9, 2025
·
Stayed 7 nights
Food and service staff were incredibly friendly. Concierge was always willing to answer any questions. Having to constantly turn down the offers to view the time share presentation was quite annoying. My only complaint is the wording that tips are included in all inclusive being on every receipt, but that doesn't actually include any tip written in on your bill. That was a nice 400 dollar surprise at the end of an otherwise wonderful trip. Next time I'll get cash and give directly to the staff, because I feel it'll actually get to them that way.
Food and service staff were incredibly friendly. Concierge was always willing to answer any questions. Having to constantly turn down the offers to view the time share presentation was quite annoying. My only complaint is the wording that tips are included in all inclusive being on every receipt, but that doesn't actually include any tip written in on your bill. That was a nice 400 dollar surprise at the end of an otherwise wonderful trip. Next time I'll get cash and give directly to the staff, because I feel it'll actually get to them that way.
10
Salvatore A
Oct 11, 2024
·
Stayed 6 nights
excellent resort, great service, friendly staff
excellent resort, great service, friendly staff
10
Heather Sue
Nov 3, 2025
·
Stayed 6 nights
Our butler Daniel was amazing!! Everyone was fabulous, so friendly and always wanting to make sure everything is perfect! The food was exceptional at every single restaurant we ate at! The room and grounds were spotless! We are already planning our next trip back to the resort!
Our butler Daniel was amazing!! Everyone was fabulous, so friendly and always wanting to make sure everything is perfect! The food was exceptional at every single restaurant we ate at! The room and grounds were spotless! We are already planning our next trip back to the resort!
8
Miguel Hector
Jun 14, 2025
·
Stayed 4 nights
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
2
samuel hernandez
Aug 12, 2025
·
Stayed 5 nights
Run don’t walk away from this place. We have a family vacation where we booked 3 rooms. Ready to have fun together when you walk in it looks massive/impressive but you are quickly soured with the taste of someone selling you a TIMESHARE or Real estate opportunities. This is also not the only time you will be asked of this. It will be a constant theme of your stay. On top of that bad service and terrible food. It’s sad that this place has any stars at all. We were all so disappointed with our stay that we spoke with the manager on site. Which at the time was very nice and tried to be accommodating but it was too much bad. Service had a lot of bad but the worst came at lunch when your in the middle of giving your order and the person stops you to take another persons order, gives attitude and then get served extremely burnt and also raw food. The manager David Medina had said if he could he would refund us our money but we had to go through Expedia first. Called Expedia and he’s the one that denied our claim. In the end it was a lesson learned We ended up at the Hyatt Ziva and they were fantastic! Such a change from the extreme salesman and bad attitude
Run don’t walk away from this place. We have a family vacation where we booked 3 rooms. Ready to have fun together when you walk in it looks massive/impressive but you are quickly soured with the taste of someone selling you a TIMESHARE or Real estate opportunities. This is also not the only time you will be asked of this. It will be a constant theme of your stay. On top of that bad service and terrible food. It’s sad that this place has any stars at all. We were all so disappointed with our stay that we spoke with the manager on site. Which at the time was very nice and tried to be accommodating but it was too much bad. Service had a lot of bad but the worst came at lunch when your in the middle of giving your order and the person stops you to take another persons order, gives attitude and then get served extremely burnt and also raw food. The manager David Medina had said if he could he would refund us our money but we had to go through Expedia first. Called Expedia and he’s the one that denied our claim. In the end it was a lesson learned We ended up at the Hyatt Ziva and they were fantastic! Such a change from the extreme salesman and bad attitude
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Cliffside setting delivers sweeping ocean views and a quiet atmosphere, with a free shuttle into town and to the sister property. Not walkable off-site, Uber access is restricted, and there’s no swimmable beach on-site.
Related guest reviews
10
Michael
Jun 9, 2025
·
Stayed 7 nights
Beautiful resort only 10-15 minutes outside of downtown cabo!
Beautiful resort only 10-15 minutes outside of downtown cabo!
10
Christopher Anthony
Apr 14, 2025
·
Stayed 3 nights
Very elegant! Clean! People are very friendly and great with service. I wish I could have stayed longer.
Very elegant! Clean! People are very friendly and great with service. I wish I could have stayed longer.
8
Tianna
Feb 8, 2025
·
Stayed 7 nights
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
This is a beautiful resort set upon a cliff above the ocean between San Jose del Cabo and Cabo San Lucas. It is quiet and restful, so if you're looking for a party this isn't it. It was perfect for us. Our room was great, we asked for a garden view ground floor room and that's exactly what we got. Beautiful views from multiple areas in the resort! There's a shuttle that goes into downtown Cabo every 2 hours (no charge) so you can get into town and back easily. They drop you off at the sister property which is the Marina Fiesta and you are able to use the pool there as well as the restaurants downtown that are included in the all Inclusive package. The pools are warm, the drinks are cold, the food is decent, and everyone was kind and helpful. The resort is well kept, aside from the odd broken pool tile, but the grounds are beautiful and the buildings are well maintained and clean. The service is a bit slow, and you do have to sign for your drinks and meals, but overall it is a great resort and we would definitely come back. Complaints (not major ones though): Slow service, housekeeping didn't always replace certain bathroom amenities like facecloths, soap etc, they inflate the prices of the food and drinks here I believe in hopes of getting bigger tips so be aware if you are not choosing the all-inclusive option, the "presentation" that they say takes about 90 min, actually took almost 4 hours so it's not really worth the "discounts" that you get for doing it. We enjoyed it!
4
Kerollose Moris Sabry
Mar 10, 2025
·
Stayed 3 nights
Yes it was safe but its not walkable at all to the streets compared to other facilities Transportation is horrible in and out, they refuse ubers just to make money out of taxi and its more than double uber. Stafd are not helping and saying on the face we are making money out of uber and refuse to give rides with their golf cars to the gate although they mentioned that they can do this in the check in process. Dinning options is a trap. Mestizo is a great option inside the hotel. However took the shuttle to the DT to try other options like Baja lobster which is part of out All inclusive, found out we cant try and lobster or any chef specials, we said fine, waiter came late to ask ask us for more time to prep food we said fine, they refuse to serve more food claiming the following - we didn’t finish the whole plate when we said we finished they told us this is finished and show us an empty clean clear plate! - one of us as a group of 10 didn’t get what he ordered fried and they got it grilled claiming its fried, he left it they refuse to got another plate, also soups didn’t served till the desert time! Menu
Yes it was safe but its not walkable at all to the streets compared to other facilities Transportation is horrible in and out, they refuse ubers just to make money out of taxi and its more than double uber. Stafd are not helping and saying on the face we are making money out of uber and refuse to give rides with their golf cars to the gate although they mentioned that they can do this in the check in process. Dinning options is a trap. Mestizo is a great option inside the hotel. However took the shuttle to the DT to try other options like Baja lobster which is part of out All inclusive, found out we cant try and lobster or any chef specials, we said fine, waiter came late to ask ask us for more time to prep food we said fine, they refuse to serve more food claiming the following - we didn’t finish the whole plate when we said we finished they told us this is finished and show us an empty clean clear plate! - one of us as a group of 10 didn’t get what he ordered fried and they got it grilled claiming its fried, he left it they refuse to got another plate, also soups didn’t served till the desert time! Menu
8
Adam
Mar 21, 2025
·
Stayed 5 nights
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
Overall a good resort. Resort is nice, reasonably clean, mostly friendly staff, and decent food for an all inclusive. They have a tiny beach area (rocky, can't go in) but children are not allowed in that area. Based on our deal, price/value equation was great. The rooms could be cleaned better IMO. Floor was a bit sticky and felt it could have been more thoroughly vacuumed and mopped. Food/Drinks can be very slow and you have to sign for everything when you pay even though its all inclusive. One of the tips we got charged at a restaurant was clearly doctored (10x what we were normally leaving) so had to get that sorted when we checked out but otherwise no issues.
8
michael
Feb 2, 2025
·
Stayed 4 nights
Nice place. Good food. Great staff. No beach.
Nice place. Good food. Great staff. No beach.
8
Carmella E
Dec 21, 2024
·
Stayed 7 nights
The property is very beautiful, we thoroughly enjoyed ourselves. Food/Restaurants were plentiful, views were spectacular, room was comfortable, shuttle to sister property in town was convenient. Here are a few things to be aware of: while the property is oceanfront it is not beach front. You can walk down to touch the ocean, but it is rocky/not swimmable. You can gain beach access via the sister property at a public beach a 10 minute walk from that hotel. The property is built into the side of a hill, so there’s a lot of elevation changes throughout and you get to walk a lot to get from place to place. We didn’t mind that, but if walking isn’t your thing there’s a shuttle you can call for. If you have the all inclusive plan you will still get a bill at the end of each meal presumably so you may leave a tip. While I’ve not encountered this before at an all inclusive, that was ok. What wasn’t ok was the super long summary of all these dozens of tip charges at check out. There were some daily charges which when we questioned them turned out to be optional, but you had to notice them & bring it up to be deleted. I also noticed 2 restaurant charges which they could not show backup documentation so they were deleted. All in all, I’d recommend a stay here.
The property is very beautiful, we thoroughly enjoyed ourselves. Food/Restaurants were plentiful, views were spectacular, room was comfortable, shuttle to sister property in town was convenient. Here are a few things to be aware of: while the property is oceanfront it is not beach front. You can walk down to touch the ocean, but it is rocky/not swimmable. You can gain beach access via the sister property at a public beach a 10 minute walk from that hotel. The property is built into the side of a hill, so there’s a lot of elevation changes throughout and you get to walk a lot to get from place to place. We didn’t mind that, but if walking isn’t your thing there’s a shuttle you can call for. If you have the all inclusive plan you will still get a bill at the end of each meal presumably so you may leave a tip. While I’ve not encountered this before at an all inclusive, that was ok. What wasn’t ok was the super long summary of all these dozens of tip charges at check out. There were some daily charges which when we questioned them turned out to be optional, but you had to notice them & bring it up to be deleted. I also noticed 2 restaurant charges which they could not show backup documentation so they were deleted. All in all, I’d recommend a stay here.
10
Anne
Apr 19, 2025
·
Stayed 5 nights
Absolutely beautiful property and the staff are so friendly and helpful. You have your choice of 4 gorgeous sets of pools to relax in. The location right next to the ocean makes for incredible views. Highly recommend having the breakfast buffet at Las Marias outdoors on a cliff above the sea. Try the hacienda coffee and the Mexican chocolate! We’ll be back!!
Absolutely beautiful property and the staff are so friendly and helpful. You have your choice of 4 gorgeous sets of pools to relax in. The location right next to the ocean makes for incredible views. Highly recommend having the breakfast buffet at Las Marias outdoors on a cliff above the sea. Try the hacienda coffee and the Mexican chocolate! We’ll be back!!
8
Danielle
Aug 10, 2025
·
Stayed 4 nights
It was a gorgeous property and grounds, but inconvenient to have to take a shuttle or taxi to beach areas.
It was a gorgeous property and grounds, but inconvenient to have to take a shuttle or taxi to beach areas.
10
Raquel
Mar 15, 2025
·
Stayed 3 nights
This resort was absolutely fantastic! Although the location is a bit away from the Marina, the shuttle transportation provided is very convenient. The dining option were excellent. The staff is extremely helpful and attentive. And by far the ocean views are amazing! It was awesome!
This resort was absolutely fantastic! Although the location is a bit away from the Marina, the shuttle transportation provided is very convenient. The dining option were excellent. The staff is extremely helpful and attentive. And by far the ocean views are amazing! It was awesome!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Guests often commend the variety and quality of food across multiple restaurants and at the marina. Expect required dinner reservations, frequent waits, receipt signing, and all-inclusive restrictions or upcharges; a few reviewers reported foodborne illness.
Related guest reviews
10
Lance
May 8, 2025
·
Stayed 4 nights
The property is stunning, the staff was amazing, the food was excellent for all inclusive. The location and shuttle service was awesome! The perks of all inclusive were just amazing at how many options and benefits if you upgraded to premium.
The property is stunning, the staff was amazing, the food was excellent for all inclusive. The location and shuttle service was awesome! The perks of all inclusive were just amazing at how many options and benefits if you upgraded to premium.
4
Kimberly
Dec 30, 2025
·
Stayed 3 nights
Don't recommend. Overbooked and gave away our room then pretended to upgrade us only to give us a horrible room overlooking an active construction site the water in the room was brown and even though we paid for premium all inclusive it took 24 hours to get any water in the fridge then my daughter got food poisoning. The staff is split between management who repeatedly pretend they are going to help you and then never do and some wonderful,really hard working front line staff like Mia who are forced to deal with lots of unhappy guests day in and day out.
Don't recommend. Overbooked and gave away our room then pretended to upgrade us only to give us a horrible room overlooking an active construction site the water in the room was brown and even though we paid for premium all inclusive it took 24 hours to get any water in the fridge then my daughter got food poisoning. The staff is split between management who repeatedly pretend they are going to help you and then never do and some wonderful,really hard working front line staff like Mia who are forced to deal with lots of unhappy guests day in and day out.
6
Brandi
Mar 27, 2025
·
Stayed 3 nights
The property was gorgeous and well maintained. The restaurant choices were less than favorable. Do not buy the extra charge for premium alcohol and food, you can't get into the right restaurants to get the premium food. Make restaurant reservations a week before you go and you may get into the better restaurants. We travelled with 8 people and we stayed 4days/3nights and half our group ended up with food poisoning from the steak/beef. So our trip overall was 2/3 stars.
The property was gorgeous and well maintained. The restaurant choices were less than favorable. Do not buy the extra charge for premium alcohol and food, you can't get into the right restaurants to get the premium food. Make restaurant reservations a week before you go and you may get into the better restaurants. We travelled with 8 people and we stayed 4days/3nights and half our group ended up with food poisoning from the steak/beef. So our trip overall was 2/3 stars.
8
Henry
Jun 13, 2025
·
Stayed 4 nights
Our first time staying at this property. 2 adults and 2 kids under 5. Great family friendly environment. The food was great! The breakfast service was always fast, the dinner not so much. We waited on average 50 minutes from sitting down to appetizers hitting the table, not the best. Don’t get me wrong the food was amazing! Another thing we didn’t like was the singing receipts every 30 Minutes when at the pool, especially when you are all inclusive and have to get your kids out the pool to sign a receipt is not ideal. Also night entertainment was cancelled due to slow weekend.
Our first time staying at this property. 2 adults and 2 kids under 5. Great family friendly environment. The food was great! The breakfast service was always fast, the dinner not so much. We waited on average 50 minutes from sitting down to appetizers hitting the table, not the best. Don’t get me wrong the food was amazing! Another thing we didn’t like was the singing receipts every 30 Minutes when at the pool, especially when you are all inclusive and have to get your kids out the pool to sign a receipt is not ideal. Also night entertainment was cancelled due to slow weekend.
6
Donald
Jul 28, 2025
·
Stayed 4 nights
The dinner options did not always work. Often we were told that restaurant was not a available
The dinner options did not always work. Often we were told that restaurant was not a available
8
Jamie
Nov 24, 2025
·
Stayed 6 nights
The staff were all very nice and welcoming. There were lots of food options (quality was good not excellent but very convenient). Our favourite restaurant's were El Eden taco and tequila bar and La Trajinera. Multiple pool options although the seats at the pool closest to the ocean fills up fast.
The staff were all very nice and welcoming. There were lots of food options (quality was good not excellent but very convenient). Our favourite restaurant's were El Eden taco and tequila bar and La Trajinera. Multiple pool options although the seats at the pool closest to the ocean fills up fast.
10
Joseph
Jul 4, 2025
·
Stayed 3 nights
Property is beautiful. Staff was great. Best food I ever had at a resort. Property is large with a ton of nice places to hangout. We walked everywhere but staff does drive around with golf carts to transport guest. My only complaint was having to wait everywhere you ate or got a drink for the bill to come, even being all inclusive. It’d take at least 10 minutes to get a can of Diet Coke from the bars due to having to print up receipts.
Property is beautiful. Staff was great. Best food I ever had at a resort. Property is large with a ton of nice places to hangout. We walked everywhere but staff does drive around with golf carts to transport guest. My only complaint was having to wait everywhere you ate or got a drink for the bill to come, even being all inclusive. It’d take at least 10 minutes to get a can of Diet Coke from the bars due to having to print up receipts.
10
Jasmyne
Jul 25, 2025
·
Stayed 3 nights
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
This was a beautiful property with good food and spectacular scenery for an affordable price. Positive: affordable, clean, spacious room, beautiful decor, great scenery, good food, courteous and fun staff, affordable all inclusive upgrade to get premium liquors, adults only infinity pool by the ocean Negative: no swimmable beach, no nighttime activities, must sign checks but its still all inclusive, dinner restaurants follow strict dress code If you want to go to a swimmable beach or go out at night the resort has access to transportation to do that. We just decided to enjoy the on site pools. The dinner restaurants require men to have closed toe shoes and women to have at least dressy sandals. Despite all this, we will definitely be coming back here. Also, absolutely loved the hammocks!!
10
Kelli
Aug 26, 2025
·
Stayed 7 nights
This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!
This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!
8
Miguel Hector
Jun 14, 2025
·
Stayed 4 nights
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Property was beautiful and the food was really good probably one of the best for being an all inclusive. The only issue was the service at pools and restaurants. They seem to be understaffed so it took forever for food and drinks to come out. Got a massage and it was amazing.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Kent
Jun 16, 2026
·
Stayed 7 nights
This was our 2nd stay at Hacienda Encantada and it did not disappoint. Our family loves the entire property, from the El Patio pool & bar up to Mestizo for dinner. Rooms were excellent and the staff is always friendly and helpful. Special thanks to concierge David for all of his assistance, he really made our stay special and we look forward to returning again!
This was our 2nd stay at Hacienda Encantada and it did not disappoint. Our family loves the entire property, from the El Patio pool & bar up to Mestizo for dinner. Rooms were excellent and the staff is always friendly and helpful. Special thanks to concierge David for all of his assistance, he really made our stay special and we look forward to returning again!
10
Terri
Jun 11, 2026
·
Stayed 6 nights
The entire staff was amazing, greeted us with a smile by name after just 2 days. Breakfast on the rooftop was a great way to start the day. I loved the chia seed parfait. Sashmi at the swim up pool bar was my absolute favorite meal. The cart service was prompt (Romero, Leonardo) Manny at concierge was most helpful setting up excursions.
The entire staff was amazing, greeted us with a smile by name after just 2 days. Breakfast on the rooftop was a great way to start the day. I loved the chia seed parfait. Sashmi at the swim up pool bar was my absolute favorite meal. The cart service was prompt (Romero, Leonardo) Manny at concierge was most helpful setting up excursions.
10
Dominic
Jun 3, 2026
·
Stayed 5 nights
Breakfast was amazing! Drinks by the pool were great. And lunch and dinner were very good too. Italian restaurant was spectacular!
Breakfast was amazing! Drinks by the pool were great. And lunch and dinner were very good too. Italian restaurant was spectacular!
8
Colette
Jun 3, 2026
·
Stayed 9 nights
The staff was extremely friendly and helpful. Rooms were clean and roomy. Lots of pools, bars ,restaurants. Great activities. Loved the karaoke! Shuttle to Cabo marina was great! Shout out to wait staff at the pool bar (Martin, Anselmo, Margarita). Isabel at breakfast and Concierge David.
The staff was extremely friendly and helpful. Rooms were clean and roomy. Lots of pools, bars ,restaurants. Great activities. Loved the karaoke! Shuttle to Cabo marina was great! Shout out to wait staff at the pool bar (Martin, Anselmo, Margarita). Isabel at breakfast and Concierge David.
10
Adaiah
May 30, 2026
·
Stayed 5 nights
The most beautiful resort. Everything was beautiful and exceeded our expectations
The most beautiful resort. Everything was beautiful and exceeded our expectations
FAQs about El Encanto All Inclusive Resort
Is parking available at the property?
Yes, free self-parking is available on-site. Uncovered valet parking is also offered for a fee of USD 12 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, and guests should contact the property in advance for arrangements.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 120 per vehicle (maximum occupancy 6). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.
Where is the property located in relation to key landmarks?
The property is located in Cabo San Lucas, just a 3-minute drive from Cabo del Sol Golf and 14 minutes from Puerto Paraiso Mall. It is 7.2 miles (11.5 km) from Medano Beach and 8 miles (12.9 km) from Luxury Avenue.
Does the property have a swimming pool?
Yes, there are 3 outdoor pools available for guests. Pool access is available from 8:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified, but families can enjoy amenities such as a kids club.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of USD 10 per night, and rollaway beds can be requested for a fee of USD 15 per night. Advance request is required for both.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 266.6279750579834USD
- 2026-09-19: 266.6279750579834USD
- 2026-09-20: 270.66277279510496USD
- 2026-09-21: 284.86320099945067USD
- 2026-09-22: 265.62755610656734USD
- 2026-09-23: 265.66703618774415USD
- 2026-09-24: 265.66703618774415USD
- 2026-09-25: 269.7919865325928USD
- 2026-09-26: 296.16089739685054USD
- 2026-09-27: 257.898340586853USD
- 2026-09-28: 257.52555683898925USD
- 2026-09-29: 256.9803673950195USD
- 2026-09-30: 297.2053154449463USD
- 2026-10-01: 258.8246511871338USD
- 2026-10-02: 258.48164389801025USD
- 2026-10-03: 264.2863718582153USD
- 2026-10-04: 264.2863718582153USD
- 2026-10-05: 269.62926694335937USD
- 2026-10-06: 261.51026006317136USD
- 2026-10-07: 264.2863718582153USD
- 2026-10-08: 314.33059761352536USD
- 2026-10-09: 314.1303947174072USD
- 2026-10-10: 347.2162441131592USD
- 2026-10-11: 273.2961327438354USD
- 2026-10-12: 273.2961327438354USD
- 2026-10-13: 304.96576121520997USD
- 2026-10-14: 281.62008923797606USD
- 2026-10-15: 283.30697817230225USD
- 2026-10-16: 304.96576121520997USD
- 2026-10-17: 273.2961327438354USD
- 2026-10-18: 273.2961327438354USD
- 2026-10-19: 302.1073963317871USD
- 2026-10-20: 270.636832244873USD
- 2026-10-21: 311.3373628875732USD
- 2026-10-22: 316.3427856018066USD
- 2026-10-23: 319.5934290557861USD
- 2026-10-24: 314.33059761352536USD
- 2026-10-25: 264.2863718582153USD
- 2026-10-26: 268.29071002960205USD
- 2026-10-27: 292.10313675537105USD
- 2026-10-28: 264.2863718582153USD
- 2026-10-29: 268.29071002960205USD
- 2026-10-30: 264.2863718582153USD
- 2026-10-31: 302.33758587341305USD
- 2026-11-01: 302.33758587341305USD
- 2026-11-02: 330.1978068847656USD
- 2026-11-03: 327.11804527282715USD
- 2026-11-04: 297.3221792877197USD
- 2026-11-05: 311.3373628875732USD
- 2026-11-06: 311.3373628875732USD
- 2026-11-07: 342.83903461608884USD
- 2026-11-08: 336.20431414184566USD
- 2026-11-09: 302.33758587341305USD
- 2026-11-10: 327.11804527282715USD
- 2026-11-11: 300.32543291625973USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 455.7443249023437USD
- 2026-11-15: 455.33337474060056USD
- 2026-11-16: 416.4512398864746USD
- 2026-11-17: 369.993483493042USD
- 2026-11-18: 373.1876917999267USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- Airport shuttle fee: USD 120 per vehicle (maximum occupancy 6)
- Uncovered valet parking fee: USD 12 per day (in/out privileges)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Breakfast in the Room
Family Room
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Golf Course (nearby)
Beach (Nearby)
Horse Riding
Playground
Pool Outdoor
Live Music
Outdoor Fireplace
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Valet Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi