Is parking available at the property?

Covered self-parking is available at a fee of CAD 22 per night, which includes in/out privileges. Reservations are not required.

Does the property allow pets?

Pets are not allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 16:00 to 01:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including a limited number of rooms, a wheelchair-accessible path of travel, and an elevator. There are also wheelchair-accessible public washrooms and a spa. Parking is available for wheelchair-accessible vehicles.

Where is the property located in relation to key landmarks?

The property is centrally located in Victoria, just a 5-minute walk from the Royal BC Museum and 11 minutes from Victoria Harbour. It is 0.7 miles from the Victoria Clipper Ferry Terminal and 4.4 miles from the University of Victoria.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests. Pool access is available from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome, and up to 2 children aged 18 years or younger can stay for free when using existing bedding in the parent or guardian's room.

What are the policies regarding extra beds and cribs?

The property offers free cribs upon request. Rollaway or extra beds are not available.

The Parkside Hotel & Spa in Victoria

Average nightly price at The Parkside Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	$156
February	$186
March	$209
April	$216
May	$255
June	$286
July	$354
August	$384
September	$349
October	$247
November	$189
December	$185

What guests think

The Parkside Hotel & Spa earns praise for friendly service, spacious apartment-style suites with full kitchens, and a walkable yet quiet location near downtown, plus family-friendly perks like a big pool, koi-pond atrium, bikes, and a rooftop.

Many reviews highlight very clean, comfortable rooms and thoughtful in-room touches like balconies, fireplaces, and laundry, along with an enjoyable onsite cafe. A recurring drawback is the lack of air conditioning, which can make rooms warm and may require open windows that introduce street or event noise. There are also occasional housekeeping or maintenance issues, sporadic pool closures or elevator hiccups, and limited dining on-site (no full restaurant or room service), with parking sometimes an added cost. Expect spacious, condo-style comfort and welcoming service in a family-friendly base—just plan for warm-weather stays without AC.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests love the large indoor pool and hot tub, well-equipped gym, serene koi-pond atrium, rooftop fire pits, complimentary bikes, EV charging, and convenient parking; the spa and onsite cafe are appreciated. Occasional closures/maintenance and fees for rooftop amenities or parking are noted.

Related guest reviews

10

Krista

Jun 6, 2025

·

Stayed 2 nights

This unique property is great. I don’t like the fact that you adult only swim between nine and 10. But love how they have the option to have a use of the fire pits on the roof and the movie theater.

8

ireneusz

Jan 15, 2026

·

Stayed 7 nights

It is a clean, modern hotel with nice gym and swiming pool.

10

Patrick

Jan 22, 2024

·

Stayed 1 night

sadly the pool was closed for maintenance

10

Derrick

Sep 15, 2025

·

Stayed 3 nights

Super nice hotel. Very central to everything. Best gym in a hotel ever!! Huge pool, hot tub could be bigger. Did not use the free bikes but would next time.

10

Mary

Jul 1, 2024

·

Stayed 6 nights

This hotel is very comfortable and the location is great. The staff are very friendly and helpful. The amenities are good. We loved the 25m pool and the rooftop garden.

10

Terence

Sep 11, 2025

·

Stayed 1 night

I did not want to leave a great review, only because it could be harder to get in next time. The property is amazing. The Koi pond in the lobby, a great little cafe, underground parking, a roof top sitting area with fire tables you can book to make s'mores. The room was excellent and very nicely appointed. The staff was excellent. We will definitely be back.

10

Sue Ann

Sep 17, 2025

·

Stayed 1 night

Great hotel. Rooms were comfortable. Pool and hot tub were a great size. EV charging stations were available. Would definitely come back.

10

Shelbie

Jul 28, 2025

·

Stayed 3 nights

Close to downtown area, great amenities- pool, hot tub, cafe

10

Hadi

Apr 5, 2024

·

Stayed 1 night

It was an amazing stay at a beautiful property great to take advantage of the hot tub and Lane pool. The EV charging was an added bonus, and appreciated to start the day with a full charge.

10

Branwen

Aug 8, 2025

·

Stayed 3 nights

Loved the beautiful grounds and pool. Loved the rooftop and fire pit! I

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Cleanliness

Reviews commonly describe the hotel and suites as very clean or spotless. A smaller number report lapses such as bathroom mold/mildew, missed vacuuming, or worn furnishings.

Related guest reviews

10

Michelle

Nov 16, 2025

·

Stayed 1 night

Clean and comfy. All mentors needed. Staff were accommodating and curteous with requests.

4

Richard

Oct 22, 2025

·

Stayed 7 nights

Mold in bathrooms, no towel service every day without us calling front desk. Hallway dirty for a week never cleaned.

10

Heather

Jan 4, 2026

·

Stayed 1 night

The room was very clean, spacious and very well appointed - kitchen, bathroomsand living area

8

Stacy

Jan 30, 2025

·

Stayed 5 nights

There was some garbage in the closet and under a side table when we arrived. We were there for 5 days and only asked for housekeeping once. They never vacuumed or stocked up the toilet paper. Not a huge deal, but domething to consider.

10

Darren

Mar 4, 2024

·

Stayed 1 night

Probably the cleanest hotel I’ve stayed in. Our room was immaculate. The staff are excellent, rooms are spacious, and all the amenities you need are steps away. I’ve stayed here multiple times before, and it has never dissapointed.

8

Georgina

Nov 14, 2025

·

Stayed 3 nights

The room was spotless and comfortable

10

Annika

Feb 16, 2026

·

Stayed 1 night

The room was spotless and absolutely stunning! They were all very welcoming and accommodating! Highly recommend!! We even added an extra night because it was so amazing!

4

Shamika

Jun 11, 2025

·

Stayed 2 nights

The Parkside Hotel & Spa boasts an ideal location and an impressive lobby. My room was incredibly spacious with a full kitchen and living/dining area, a huge plus. However, the experience had significant drawbacks. The furniture was noticeably worn. More concerning, the room wasn't thoroughly cleaned; I found debris on the floor and hair in the tub and elsewhere. The lack of central A/C was an issue, and only two fans were provided. Finally, staff didn't greet me consistently. While the location and space are excellent, the cleanliness, worn furnishings, inadequate cooling, and staff interactions detract from the stay. Improvements in housekeeping could elevate this hotel significantly.

10

Belinda

Aug 25, 2025

·

Stayed 1 night

We stayed here for one night and really enjoyed it. The hotel was very clean, with a beautiful entrance that made a great first impression. Our room was spotless, and the bed was soft with equally soft pillows—just how I like them. My husband prefers a firmer mattress, but he still slept well. A nice surprise was the heated bathroom floors, which added an extra touch of comfort. We had a corner room with a balcony and a nice view, which made the stay even better. The staff were fantastic—friendly, helpful, and made both check-in and checkout quick and easy. The hotel isn’t right in the middle of the main tourist spots, so expect a 5–10 minute walk to most attractions. But it’s tucked away in a quieter area, which we appreciated since it wasn’t too busy or noisy. Overall, a great stay with thoughtful touches and excellent service.

10

Corinna

Oct 18, 2025

·

Stayed 3 nights

The staff is amazing! The property is so clean and peaceful!

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Rooms

Apartment-style suites are spacious and well equipped (full kitchens, balconies, fireplaces, washer/dryers) with comfortable beds and pleasant views. Trade-offs include no air conditioning, some odd bathroom layouts or dated decor, potential noise when windows are open, and occasional Wi‑Fi issues.

Related guest reviews

10

Alandra

Sep 21, 2025

·

Stayed 1 night

Very friendly staff at check-in. Parking was easy and a reasonable price. Beautiful atrium area off the lobby. Room was quiet and comfortable. Enjoyed the balcony. Only thing I would mention is that there is no air conditioning, which surprised me as I hadn’t thought to check for that. They provided fans, and windows and door to balcony could be opened to cool the room with the breeze. So it was comfortable for our stay in September, but might not be as good in the peak of summer.

8

Ashok

Sep 2, 2025

·

Stayed 2 nights

Great location, well equipped rooms, and great amenities. Our bathroom door was not fully closing. There were some visible tears on the sofa.

8

anne

Sep 2, 2025

·

Stayed 2 nights

Beautiful suites love the dyson fan but they should promote the fact that they do NOT have air conditioning in the hotel It was warm while i was in victoria and "ocean breeze" as they call it was not enough otherwise beautiful and well located property

10

Jill

Aug 6, 2025

·

Stayed 2 nights

Bright, spacious, great - bed even the pullout was comfortable, nice to have hardwood floors . Only drawback is getting used to having no air conditioning and the ensuite bedroom bathroom doesn’t have a door or shower- just a tub. Temperature was perfect with windows open. Highly recommend. Great value.

8

Melissa

Jun 22, 2024

·

Stayed 3 nights

Loved the hotel. For the price, our room was pretty noisy at night but we did enjoy all the amenities.

10

Brent

Dec 7, 2025

·

Stayed 1 night

Spacious, well equipped, clean & comfortable

8

davis

Nov 28, 2023

·

Stayed 1 night

Great property. Poor wifi and internet access. Do not book it you are planning to work while away.

10

joy

Sep 7, 2025

·

Stayed 1 night

Stayed in a suite and was very impressed with the layout and size. Full kitchen, comfy bed, soaker tub. I wish I could stay longer.

10

James

Aug 19, 2025

·

Stayed 2 nights

Our room was a suite (with balcony), and it was the nicest suite I have ever stayed at besides Toledo (Spain) and the most prestigious hotel suite in San Francisco, CA. It was 2.5 blocks easy walk to the Harbor and the Empress where we had high tea reservations. The staff (immigrants from Philippines and Wales) were highly professional, helpful, efficient, and wonderful! The large kitchen was fully equipped, including a washer and dryer (summer amazing), and I was most impressed with the recycling bin with 4 types of recycling options. Hotel also had the first composting bin I have ever seen, which we happily used… Most impressive and environmentally friendly! Only negative was the traffic noise from idiots with loud mufflers: closing windows eliminated the noise. Loved all the window blinds that kept room dark so I could sleep in, after a long days travel. In sum, this was one of the best suites I have ever stayed at. Very highly recommended!

10

Ford

Oct 24, 2023

·

Stayed 1 night

This hotel is immaculate. It is obvious that it was orignally built to be condos; the rooms are much more like apartments than a hotel room. We were upgraded to a two bedroom room even though it was just my wife and I.The only down side is that the rooms are kinda loud and not well insulated like hotel rooms.We could hear people in the halls and upstairs pretty well. It did not happen often, though

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Service

Service is widely praised as friendly, helpful and accommodating, with thoughtful touches and occasional complimentary upgrades. A few guests mention slow or inconsistent responses and confusion around charges or late checkout.

Related guest reviews

6

Leigh

Apr 28, 2024

·

Stayed 2 nights

Reception staff were subpar. Unfortunately it took numerous calls and visits to reception to sort out simple requests.

10

Paul

Mar 23, 2025

·

Stayed 3 nights

Great as usual, accommodating and free gift.

10

Kathryn

May 12, 2025

·

Stayed 1 night

My good friend and I came in after being on the coast and hiking We were greeted with joyful response when we were sharing our experience and the reason for our trip. It was to celebrate a milestone birthday and a long standing friendship Later that evening we received a sweet note and a gift from the Parkside Team, delivered personally by the lovely young woman who checked us in! We were very touched and impressed! We loved our room and it was the perfect spot to settle after our travels After we left we realized we'd forgotten some things and house keeping had them and was very responsive and helpful in arranging for us to get them back I have rarely been able to recover forgotten items from a hotel! SUPER IMPRESSED And grateful!! Parkside will definitely be my choice to stay when I come to Victoria!

2

Alan

Feb 13, 2024

·

Stayed 2 nights

Alarm clock in room was set at 6:30 am. Totally annoying being woken up for no reason Also batteries in remote did not work Also I asked for late checkout when I checked in they said okay but let them know Monday morning to review. Monday they said no we cannot. I had a medical emergency and they were not accommodating at all and said any later I would have to pay for later checkout

10

Travis

Dec 31, 2025

·

Stayed 1 night

Room was fantastic, location was excellent, and every staff member we talked to was amazing. What a wonderful stay!

10

Lily

Jul 28, 2025

·

Stayed 3 nights

Great customer service. We were able to check in 4 hours ahead, which was greatly appreciated.

6

Lisa

Oct 16, 2025

·

Stayed 5 nights

Everything was great until the tub in the master bed room leaked after use and carpet was wet in the bedroom for last 3 days of 5 day stay. Not pleasant. Told front desk. No communication if they looked at problem and no offer to change room or discount for our trouble.

10

Aaron

Jan 11, 2026

·

Stayed 2 nights

Outstanding staff at every level

10

Dallas

Oct 1, 2024

·

Stayed 3 nights

This was my first time staying at Parkside and you can bet ill be back! The front end staff, specifically Yaspreet, was incredibly attentive, professional, helpful and so kind. You can really tell she wanted to make the experience the best it can be. Beautiful koi fish pond, bikes available to borrow for the day, the room was wonderful, and it was all so close to the harbor without being too busy on the street. Ive already come home and recommended it to my friends and family! Thank you for a wonderful stay!

10

berit

Oct 2, 2025

·

Stayed 1 night

Muhammad and the man that was training him at the from desk was amazing! Very helpful will be coming back :)

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Location

Quiet, walkable setting close to downtown, the Inner Harbour, and parks, making restaurants and attractions easy to reach on foot. Many liked being just off the busiest streets.

Related guest reviews

10

Summer

Jun 28, 2024

·

Stayed 4 nights

Perfect place to stay. Walking distance to everything

10

Mie

Sep 20, 2025

·

Stayed 1 night

We enjoyed staying at thos hotel. Front desk staff was very friendly and nice. The room was spacious and came with a balcony. We also liked that the hotel was located in walking distance from Inner Habour and Government Street.

10

Edina

Jul 15, 2025

·

Stayed 3 nights

Great location, overlooking a park, easy walking to the main attractions.

10

Giselle

Sep 5, 2025

·

Stayed 2 nights

Beautiful hotel in a great location with very friendly staff. Highly recommend!

10

Patricia

Oct 2, 2025

·

Stayed 11 nights

Beautiful property and rooms. Very walkable.

10

Lilian

Apr 28, 2024

·

Stayed 3 nights

Excellent location - walkable to shops, scenic Oceanside strolls, dining etc. Beautiful lobby, pool and grounds.

10

Jun

Nov 23, 2025

·

Stayed 2 nights

Good location, quiet and easy to get around

10

Kenna

Jul 27, 2025

·

Stayed 1 night

Beautiful property conveniently located to the city center. Easily walkable to a number of restaurants and attractions. Rooms were beautiful, clean, and larger than expected - very comfortable! Staff was exceptional. Will definitely return.

10

Gabriel

Sep 11, 2025

·

Stayed 3 nights

The property looked great and was clean and spacious. A bit pricey but the location was convenient. It was nice to sit on the balcony to take in the views.

10

Diana

Jul 21, 2024

·

Stayed 2 nights

Friendly staff, clean, quiet, within easy walking distance to tourist attractions,

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Dining

There is no full-service restaurant or room service; the onsite cafe is well liked for coffee, breakfast and light bites (sometimes wine/snacks). Some guests wished for more on-site dining options.

Related guest reviews

10

Vicki

Apr 27, 2024

·

Stayed 4 nights

Only thing we didn't like was the hotel had no restaurant, just a coffee shop. There was nothing within easy walking distance for handicapped. Suite was lovely

10

Sally

Apr 25, 2025

·

Stayed 3 nights

The foyer is a lovely place for a quiet coffee. I love the little restaurant for happy hour.

8

Jonathan

Dec 10, 2024

·

Stayed 3 nights

A lovely hotel in a great location. Our room was spacious with everything that you would need for a short stay. No sauna, steam room or lounge bar which we would have expected in a 4* spa hotel. Good coffee in the attached Cafe.

10

Joanna

Nov 18, 2025

·

Stayed 3 nights

The room was super comfortable with wonderful amenities. Even a dishwasher! The staff were super helpful, and the cafe in the building was excellent.

8

Kenneth

Feb 13, 2026

·

Stayed 1 night

Staff inattentive, no restaurant,

10

Karen

Aug 2, 2025

·

Stayed 1 night

Great stay here. Brilliant apartment with small balcony. No on site restaurant but there is a 7am-8pm cafe. The breakfast was gorgeous! Pool is great. Walkable within ten mins to the main harbour area.

10

Susan

Nov 29, 2023

·

Stayed 1 night

We really enjoyed our stay here and there are great amenities we learned of when we checked in, such as private movie theatre rentals/snack packages, s’mores packages on the rooftop etc. Really some fun and great (and unexpected) extras available at very reasonable prices. The cafe open late serves wine and appies. Really chill and lovely atmosphere. Room was very nice, even had laundry in it which I didn’t notice in the listing. Bed was super comfortable. Green/eco friendly with no little one time use products which is also appreciated. Staff were friendly and the lobby was SO beautiful. We usually stay right downtown on the Marin street… This is literally a block away so it’s still super close but soooo much quieter sleeping at night than being on main strip. Definitely will stay here again.

10

Shelbie

Jul 28, 2025

·

Stayed 3 nights

Close to downtown area, great amenities- pool, hot tub, cafe

10

Carrie

Mar 11, 2025

·

Stayed 1 night

We've stayed here twice and it's now our favorite option in Victoria. Great coffee/wine bar with robust snack options (don't miss the extra seating in the back). Friendly staff. Lovely atrium and outdoor spaces with fun fish ponds. Convenient location. Love the full kitchens. Featured artists help to bring in a sense of community too.

10

Ashley

Apr 14, 2025

·

Stayed 2 nights

My son loved feeding the fish in the lobby, it made this location very memorable for him. We loved the calm quiet vibes. The only negatives I would say is that they charge extra for the underground parking (but I think most places do now). Also we struggled a bit with the temperature in our room but having balcony doors opened most of the day really helped. Also important note is that there’s no restaurant so you need to walk or drive to get breakfast which we didn’t mind but we did not know. There is a coffee shop though. Overall we had a really nice stay, and the staff was lovely and friendly!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $211	2 $275	3 $232	4 $238	5 $233	6 $320	7 $240
8 $232	9 $232	10 $233	11 $238	12 $238	13 $247	14
15 $232	16 $258	17 $232	18 $249	19 $232	20 $240	21 $241
22 $233	23 $277	24 $275	25 $275	26 $226	27 $283	28 $240
29 $232	30 $233

Su	Mo	Tu	We	Th	Fr	Sa
		1 $233	2 $226	3 $229	4	5
6 $226	7 $231	8 $229	9 $226	10 $229	11	12
13 $226	14 $229	15 $229	16 $229	17 $264	18	19
20 $261	21 $264	22 $261	23	24	25	26
27	28 $264	29 $261	30 $281	31 $261

The Parkside Hotel & Spa

Prices for The Parkside Hotel & Spa

Monthly average prices

About this property

Location

Room options

Premier Suite, 2 Bedrooms

Luxury Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom (Preferred View)

Deluxe Suite, 2 Bedrooms

Guest reviews of The Parkside Hotel & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Parkside Hotel & Spa

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