Courtyard by Marriott Colorado Springs North, Air Force Academy

Disappointed there was no pool or even a hot tub on property

Fitness room was awesome!

No free coffee. No swimming pool. Clean and comfortable

Brand new, accessible, great views and very clean, plus ample parking and plenty of dining options nearby.

Hotel was clean and comfortable. Great gym! Used every day. Much more than a treadmill stuck in a room. Bar and service was great! Walking distance to several dining places. Definitely stay here again!

Would stay here again, but only for a day or if passing through. Without a pool or hot tub, I cant soak after a long day of hiking. The hotel is newly constructed. Great workout room. The shower design in the units is terrible. Both rooms I used had showers that leaked

No free breakfast was a hardship for us. Not even having hot coffee… No pool is no fun with kids. We won’t be staying there again.

Bar always out of stock. No complimentary coffee. Limited menu. Stale snacks to purchase in snack area.

Newish hotel in a great area. Hotel was clean and well decorated. We enjoyed our stay and the staff was very cordial! The fire pits on the back deck were a nice bonus.

Great property! Very clean and new. Wish the bar opened earlier and coffee shop stayed open later

The property was good. They clean up every other day and when they do clean up, I’m not sure if they actually clean. We stayed for a week, out sheets weren’t changed out and they didn’t make up our bed each time they came.

The hotel was nice and clean and the front desk staff were very friendly and helpful. We stayed 4 nights but only had our towels replaced by housekeeping one day, we had to go down and ask the other times. Our beds did not get made up and nothing was cleaned up daily not sure if this is a by request service since Covid or not but if so it would have been nice to know ahead of time. Other than that everything was great.

Superb hotel! Clean, well maintained and customer service were outstanding!! A classic example on how all hotels should be! Check-in was painless and quick! Outstanding overall!! Definitely will stay there again!!

Everything was great, beautiful room, great view but then we found a sock under one table and I stepped on a blue berry neither of which belonged to our party.

This is a great property to stay at. The only thing I didn’t like was they clean the rooms every other day. Cleanliness when you’re away from home is very important but I’m sure if I asked them to clean it on a daily basis, I’m sure they would have accommodated.

It was clean and quiet. Staff friendly.

The property was new and clean. I very much liked that.

Spent about 3 days at the Marriott hotel for a business trip and really enjoyed my stay. Both the lobby and room were very clean and tidy. I liked that it had a cafe to order breakfast food from - that was super convenient. The hotel is located in a great central location with a lot of restaurants and things to do nearby. I would definitely come back again and recommend it to others.

Stayed for 6 days and never received a room cleaning, fresh sheets, towels, toilet paper, new cups/coffee, etc. I had notified them on day 3 and said please make sure it is completed today. I then had asked 3 more times and they still never came the entire stay. We had to keep going downstairs to get towels/ toilet paper, bag up trash. The outside patio was closed half the stay. They said they’d have a room ready for me at 1 pm, I arrived at 1:15 pm, after a long flight, and they said it wouldn’t be ready for another hour. So I left and called at 2:30. They said it wasn’t ready and didn’t know when it would be. I asked them to call me back with whatever information they got from housekeeping to see when it would be ready. He never called me back. I showed up at 3:30. There was a line at the front desk with nobody in sight. We all stood there for about 10 minutes when a women walked out from the back all disheveled and the man who said he’d call me back then came out and called me while I was standing at the front desk. They held on to one of my luggages and never brought them to the room or offered to help when they say I had to wheel 3 large suitcases by myself.

Great location, very clean, quiet, beautiful view, walk to shopping. Great food options close by. Would stay again.

It was a nice room, but kind of warm, and we couldn’t lower the thermostat, it was locked.

The pros: clean (that’s such a big deal, it’s unreal how many are not), new facility, some cool in room features. Comfortable beds(for a mid-range hotel). The cons: too hot. I’m pretty sure they limit the climate system (there’s also what seems to be a motion detector on it which will shut off the system if it doesn’t detect movement). I can’t say that for sure but I had it set to 67 and it wouldn’t even click on. As other reviews stated, the water leaks out of the shower because of design. I don’t really care about this but be warned you will need to use towels to sop up the water. Now to why the terrible rating. I was super pleased with the room until first, the climate issue then second, the wind. Every time the wind kicked up the windows howled. Like an animal. We had no idea what it was at first. It literally sounded like animal noises. Then the rattling. It rattled the windows so hard I thought they were going to break at one point. Finally at about 1 am I had to put in ear plugs just to get a meager 4 hours of sleep. You know, the whole point of a hotel. We told the guy at the front desk and he said they knew. He wasn’t unempathetic but, what could he even reasonably do? Bottom line, nothing is built like it used to be. Everything, from quality to service everywhere has become a practical joke. It’s not just Marriott. I’ve tried literally every company there is and they’re all the same anymore. It stinks!

Great location, comfortable bed, but the shower & bathroom will frustrate you and pose a serious accident risk. They designed the shower to have a glass wall with no door. This would be fine except the glass wall covers only half of the shower enclosure. So water splashes out of the shower, covering a good portion of the floor. This is a serious slip risk (I know first hand). Our solution was to put multiple towels down, which only collected some of the water. Honestly, you would not believe how bad this is. When I went to the front desk to ask for additional towels, telling the front desk it was bc the shower, the clerk said, oh yeah, it's every room. How this place hasn't been sued I don't know bc I have no doubt someone has slipped the first time they took a shower. There is literally nothing to stop water from spraying onto the floor, and no amount of manipulating the shower head will prevent the flooding of your bathroom. Besides this shower issue, the hotel is really nice. Many restaurants nearby and the staff was great.

The shower was really weird kinda like missing a door but on purpose. That made showering very cold and uncomfortable. Everything else was great, clean and comfortable.

Great stay overall! Wish they had a bathtub tho!

Bed was fantastic.

Brand new. Well design. Big beds, bathroom. Awesome mountain view.

Huge spacious modern rooms. Gorgeous hotel and fantastic price.

It was like a new hotel. Very nice. The shower needs something different so the water doesn't go out onto the floor.

The room felt crowded. The sofa bed sat at the end of the bed and the platform (wooden) stuck out past the end of the seat. It was about 10" from the end of the bed so if you didn't pay attention it was a shin buster. The bed was very close to the wall so it was very tight getting out of bed and around the couch platform. When we checked into the room, the lights wouldn't turn on. There's a card slot by the door that had a card for that, but it didn't work until we took it out and put it back in. The shower did not have a door, only a glass partition that was not wide enough to prevent the water from getting on the floor. It was a disappointing hotel for the cost of everything. I paid extra for the "Cook to Order" for breakfast and felt like it was deceiving. When we went to breakfast we had a paper that told what we could get for the breakfast, but we could not order from the main menu or we were charged extra. We could get 1 of 3 main items, 1 drink (juice or coffee but not both), we could get a breakfast sandwich, a breakfast burrito, or eggs and bacon. The regular menu had those and french toast, breakfast bowls, better choices. I had the breakfast sandwich and it wasn't good - it had a mustard sauce that was kind of vinegary tasting. The next day I got the burrito and it was so overcooked I couldn't even cut the shell. Had to poke a hole and dig the content out. No free coffee in the lobby - they only sold starbucks.

Staff was terrible response times took forever unsure if that was only our experience. Took over 20 minutes to get someone to help at the desk. Just very disappointed overall with service. I do believe one of the staff members was very racist towards us.

Superb hotel! Clean, well maintained and customer service were outstanding!! A classic example on how all hotels should be! Check-in was painless and quick! Outstanding overall!! Definitely will stay there again!!

There was nobody there to check us in upon arrival. Apparently the front desk worker never showed up for shift and person who was working just left. Many people were waiting to be checked in. About 2 hours went by and nothing we could do. Finally a person waiting picked up phone behind desk and started dialing numbers in call log. She got in touch with an employee who called manager who finally sent someone in to check in guests. All this after a long car ride from Houston was awful and very stressful.

This was a unexpected stay after a long stressful day.. Staff was extremely nice to a cranky guy and made me feel very comfortable.

Very professional and friendly

This hotel was great. Staff was very kind and helpful. Room was clean and comfortable. Nightly charges were very reasonable.

Staff id in the back so you have to call out. When I checked in there was no one.

The young lady who checked me in was incredibly kind and helpful. She understood my needs perfectly. The hotel is clean, quiet and lots to do around here, I didn't do much because I had to work but it is nice and clean.

Great staff…super helpful

Stayed for 6 days and never received a room cleaning, fresh sheets, towels, toilet paper, new cups/coffee, etc. I had notified them on day 3 and said please make sure it is completed today. I then had asked 3 more times and they still never came the entire stay. We had to keep going downstairs to get towels/ toilet paper, bag up trash. The outside patio was closed half the stay. They said they’d have a room ready for me at 1 pm, I arrived at 1:15 pm, after a long flight, and they said it wouldn’t be ready for another hour. So I left and called at 2:30. They said it wasn’t ready and didn’t know when it would be. I asked them to call me back with whatever information they got from housekeeping to see when it would be ready. He never called me back. I showed up at 3:30. There was a line at the front desk with nobody in sight. We all stood there for about 10 minutes when a women walked out from the back all disheveled and the man who said he’d call me back then came out and called me while I was standing at the front desk. They held on to one of my luggages and never brought them to the room or offered to help when they say I had to wheel 3 large suitcases by myself.

Great location! Walking distance to multiple restaurants, bowling alley, movie theater.... Super clean!!

Great hotel. Just not very well connected and not walking distance as proposed to the Air Force Academy.

Great Hotel. Excellent location close to the interstate, shopping, Restaurants, and Bowling Alley and Movie Theater. It is also close to Great Wolf Lodge. Room decor 10/10. Nice spacious bathroom with great mirror lighting.

Brand new hotel. Great location

We always stay here when visiting the Air Force Academy and it never disappoints. From the close proximity of the Academy and a variety of restaurant selections, we always enjoy our experience here.

Super convenient location right off the highway. Near lots of sights. Friendly, 24 hour front desk. Can’t beat the price. Would definitely stay again, if in the area.

Very quiet location and hotel. In a very nice and safe location close walkable to stores restaurants. Staff wonderful.

Great location for us (close to family) and also close to lots of options for dining and shopping.

Spent about 3 days at the Marriott hotel for a business trip and really enjoyed my stay. Both the lobby and room were very clean and tidy. I liked that it had a cafe to order breakfast food from - that was super convenient. The hotel is located in a great central location with a lot of restaurants and things to do nearby. I would definitely come back again and recommend it to others.

Great location, very clean, quiet, beautiful view, walk to shopping. Great food options close by. Would stay again.

Great room, mountain view, comfortable temp in room, quickly warmed up, yummy breakfast too!

Clean, bright, and comfortable. Everyone was pleasant. The breakfast was good. I wish it is was included, but not a deal breaker. Great workout facility!

Our check in was excellent !! However the hotel advertises a bistro available for breakfast and dinner , and when we went to utilize the dinner bistro, we were told it was unavailable which was quite disappointing

Very nice stay, very good breakfast and coffee

It was a great stay but the shower was designed weirdly because we had to leave a towel down so that the water doesn’t get everywhere in the bathroom. Overall the staff was amazing, view was fantastic and we enjoyed breakfast and coffee as well.

Liked our room A lot. Only negative was this is the first motel I’ve ever been to that doesn’t have free coffee in the morning in the lobby. Dumb.

It would've been nice to have breakfast included for the price. With such a nice bar, it would also be nice to include a brief happy hour. I've seen this in other hotels and is a nice touch.

This is about the best hotels of a hundred I have stayed in. Whoever designed an decorated this hotel deserves a raise. Absolutely beautifully decorated from top to bottom. New…or so it seemed. Very clean. Beds were good. No breakfast though but hotel breakfasts are always a bunch of junk anyway full of preservatives and other chemicals so we didn’t miss the breakfast at all.

Bar always out of stock. No complimentary coffee. Limited menu. Stale snacks to purchase in snack area.

Spent about 3 days at the Marriott hotel for a business trip and really enjoyed my stay. Both the lobby and room were very clean and tidy. I liked that it had a cafe to order breakfast food from - that was super convenient. The hotel is located in a great central location with a lot of restaurants and things to do nearby. I would definitely come back again and recommend it to others.