Hyatt Zilara Riviera Maya Adults Only All-Inclusive
316 $
/ Nacht
Ø-Preis September
Preise für Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
316 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Hyatt Zilara Riviera Maya Adults Only All-Inclusive liegt der Preis pro Nacht im günstigsten Monat (Juni) durchschnittlich bei 289 $ und im teuersten Monat (Februar) bei 493 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 482 $ |
| Februar | 493 $ |
| März | 415 $ |
| April | 366 $ |
| Mai | 306 $ |
| Juni | 289 $ |
| Juli | 299 $ |
| August | 341 $ |
| September | 316 $ |
| Oktober | 349 $ |
| November | 451 $ |
| Dezember | 454 $ |
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Sep · 316 $
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Am teuersten: Februar (ca. 493 $)
Am günstigsten: Juni (ca. 289 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Außenpool, Whirlpool und Fitnessmöglichkeiten. Zu den Highlights, die diese Unter...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Außenpool, Whirlpool und Fitnessmöglichkeiten. Zu den Highlights, die diese Unterkunft im Kolonialstil bietet, gehören auch kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Express-Check-in, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Wenn du eine Veranstaltung in Playa del Carmen planst, ist diese Unterkunft eine gute Wahl, denn zu den 6747 Quadratfuß (627 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und 2 Tagungsräume. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
Gastronomie
Besuche die Poolbar oder eine der 4 Bars/Lounges und gönn dir ein erfrischendes Getränk.
Zimmer
Fühl dich in einem der 291 klimatisierten Zimmer mit kostenlose Minibar wie zu Hause. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. Die Zimmer haben eigene Balkone. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und Haartrockner verfügen.
Standort
Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen ist nur 8,9 km von Playa Maroma und 11,4 km von Einkaufszentrum Quinta Alegría entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 18,8 km von Freizeitpark Xplor und 19,6 km von Öko-Themenpark Xcaret Eco entfernt.
Was ist in der Nähe?
El Camaleón Mayakoba Golf Course(1.7 Meilen)
Tres Rios Ecopark(2.5 Meilen)
Playa Xcalacoco(2.7 Meilen)
Chun-Zumbul (Tauchplatz)(2.8 Meilen)
Gran Coyote Golf(3.7 Meilen)
Plaza 28 de Julio(4.9 Meilen)
Playa Maroma(5.5 Meilen)
Strand Punta Esmeralda(5.6 Meilen)
Guadalupe-Kirche(5.7 Meilen)
Playa Publica 88(5.8 Meilen)
Playa Avenida Colosio(6 Meilen)
Temazcal Natura(6.2 Meilen)
Plaza Las Américas(6.4 Meilen)
Super Chedraui Selecto Avenida 10(6.6 Meilen)
Mario Villanueva Madrid(6.7 Meilen)
Flughafen Cozumel Intl. (CZM)(27.1 Meilen)
Flughafen Cancún (CUN)(29.3 Meilen)
Flughafen Tulum Intl. (TQO)(71.3 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Standort
Carretera Federal 387, KM 299 Solidaridad, Riviera Maya, Playa del Carmen, Solidaridad, Bundesstaat Quintana Roo, Mexiko
El Camaleón Mayakoba Golf Course (1.7 Meilen)
Tres Rios Ecopark (2.5 Meilen)
Playa Xcalacoco (2.7 Meilen)
Chun-Zumbul (Tauchplatz) (2.8 Meilen)
Gran Coyote Golf (3.7 Meilen)
Plaza 28 de Julio (4.9 Meilen)
Zimmeroptionen
7
Club Level Junior Suite Pool View Swim Out King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
6
Junior Suite Tropical View King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
474 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
10
Club Level Presidential Suite King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
1582 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
9
Club Level Junior Suite Ocean Front Swim Out King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
678 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
6
Junior Suite Ocean View King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
474 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
11
Club Level Junior Suite Tropical View Swim Out King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
570 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
7
Junior Suite Tropical View Double
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 4
474 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
8
Club Level Junior Suite Ocean Front Private Pool King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
678 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes BadEigener Pool
10
Club Level Master Suite Ocean Front King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
1033 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Club Level Junior Suite Ocean Front Double
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 4
570 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
6
Club Level Junior Suite Ocean Front King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
570 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Hyatt Zilara Riviera Maya Adults Only All-Inclusive
8.6
Fantastisch
Basierend auf 1.049 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Hyatt Zilara Riviera Maya Adults Only All-Inclusive loben Reisende durchweg das freundliche, aufmerksame Personal und die ruhige, kleinere Atmosphäre, die ausschließlich für Erwachsene gedacht ist. Die Meinungen zum Essen gehen jedoch auseinander: Einige loben die hohe Qualität, während andere Frustration über begrenzte Auswahl, wechselnde Essenszeiten und Wartezeiten äußern.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Hyatt Zilara Riviera Maya Adults Only All-Inclusive loben Reisende durchweg das freundliche, aufmerksame Personal und die ruhige, kleinere Atmosphäre, die ausschließlich für Erwachsene gedacht ist. Die Meinungen zum Essen gehen jedoch auseinander: Einige loben die hohe Qualität, während andere Frustration über begrenzte Auswahl, wechselnde Essenszeiten und Wartezeiten äußern.
Die Gäste genießen den Strand, die entspannte Poollandschaft und das beliebte Zen Spa, wobei jedoch auch Algen, gelegentliche Sauberkeits- oder Wartungsprobleme am Pool und temporäre Schließungen (z.B. von Aufzügen oder Restaurants) erwähnt werden. Die Zimmer sind im Allgemeinen modern und komfortabel, und viele schätzen die Swim-ups, aber einige berichten von Problemen mit dem Warmwasser oder der Klimaanlage, gelegentlichen Überschwemmungen bei starkem Regen, Wildtieren auf den Terrassen und vereinzelter Lärmbelästigung. Der Service ist durchgehend aufmerksam und zuvorkommend, dennoch gibt es wiederkehrende Beschwerden über Verkaufsgespräche für Clubs und Touren sowie ein begrenztes Nachtleben. Erwarten Sie einen ruhigen, entspannten Aufenthalt nur für Erwachsene mit herzlichem Service und gepflegten Anlagen, der besser zum Entspannen als zum Feiern geeignet ist.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Kleines, entspannendes Resort mit einem schönen Strand- und Poolbereich sowie einem beliebten Spa. Einige bemängeln begrenztes oder früh endendes Unterhaltungsangebot, gelegentliche Wartungsprobleme (Aufzug, Pool) und die oft kostenpflichtige Nutzung von Cabanas.
Ähnliche Gästebewertungen
10
Stephen Ray
26. Apr. 2025
·
Aufenthalt am 7 Nächte
The staff was awesome, especially Sandy, Omar and The Ferminator. Rooms were very roomy and clean. I liked the small size of the resort, very easy to walk around. The drinks were good and food also. The only negative was the pool needs to be refinished as it was rough on the toes. Would definitely go again
The staff was awesome, especially Sandy, Omar and The Ferminator. Rooms were very roomy and clean. I liked the small size of the resort, very easy to walk around. The drinks were good and food also. The only negative was the pool needs to be refinished as it was rough on the toes. Would definitely go again
10
Christopher
21. Aug. 2024
·
Aufenthalt am 5 Nächte
Elevator was down during the visit but minuscule compared to everything I was offered and the staff in general. Went above and beyond everytime.
Elevator was down during the visit but minuscule compared to everything I was offered and the staff in general. Went above and beyond everytime.
10
Zhivka
25. März 2025
·
Aufenthalt am 10 Nächte
excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes
excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes
6
Robert
31. Mai 2025
·
Aufenthalt am 3 Nächte
Property was okay a bit run down. Room was beautiful, pool was warm and a bit dirty, not a lot of food options, buffet was terrible, Italian restaurant was delicious, staff was AMAZING, entertainment was not great!
Property was okay a bit run down. Room was beautiful, pool was warm and a bit dirty, not a lot of food options, buffet was terrible, Italian restaurant was delicious, staff was AMAZING, entertainment was not great!
6
Luis
21. Apr. 2025
·
Aufenthalt am 3 Nächte
Not night entertainment
Not night entertainment
10
Ahmed
25. Mai 2025
·
Aufenthalt am 9 Nächte
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
10
Alexander
7. Nov. 2025
·
Aufenthalt am 6 Nächte
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
10
Ryan
23. Sept. 2025
·
Aufenthalt am 3 Nächte
We really enjoyed how small the property was, and how good the service was at the bars, the restaurants, and the pool. Julio at Legends Sports Bar is a legend himself when it comes to cocktails, and his mezcal wisdom is unmatched. The mosquitos in the tropical view swim-out was a bummer, but other than that, it was a fantastic experience.
We really enjoyed how small the property was, and how good the service was at the bars, the restaurants, and the pool. Julio at Legends Sports Bar is a legend himself when it comes to cocktails, and his mezcal wisdom is unmatched. The mosquitos in the tropical view swim-out was a bummer, but other than that, it was a fantastic experience.
10
Taylor
12. Okt. 2025
·
Aufenthalt am 5 Nächte
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
10
Panagiotis
11. Okt. 2025
·
Aufenthalt am 5 Nächte
If I could give more stars I would. We did a lot of research before selecting this one. This exceeded all expectations. The resort was impeccably run. The quality of the food and drinks amazing. The beach was beautiful, clean and relaxing. We enjoyed a cabana one day by the pool. It was our first time at an all inclusive but from speaking with other guests this scored high on the list. The spa was also high quality and we loved our couples massage. But most importantly the staff is 10 star. Thank you ANTONIO, Irving, Alexander, Norma, Miguel, Adolfo, all the bartenders at the social, and really everyone who worked there. Just too many to mention. Your welcoming kindness did not go unnoticed. And of course the Expedia VIP access was appreciated. Thanks for a great stay.
If I could give more stars I would. We did a lot of research before selecting this one. This exceeded all expectations. The resort was impeccably run. The quality of the food and drinks amazing. The beach was beautiful, clean and relaxing. We enjoyed a cabana one day by the pool. It was our first time at an all inclusive but from speaking with other guests this scored high on the list. The spa was also high quality and we loved our couples massage. But most importantly the staff is 10 star. Thank you ANTONIO, Irving, Alexander, Norma, Miguel, Adolfo, all the bartenders at the social, and really everyone who worked there. Just too many to mention. Your welcoming kindness did not go unnoticed. And of course the Expedia VIP access was appreciated. Thanks for a great stay.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Unterkunft und die Zimmer sind im Allgemeinen sehr sauber, wobei der Reinigungsservice gelobt wird. Wiederkehrende Ausnahmen sind eine unbeständige Sauberkeit am Pool, gelegentliche Tierhinterlassenschaften auf den Terrassen sowie vereinzeltes Auftreten von Lecks oder fehlende Auffüllung von Ausstattung.
Ähnliche Gästebewertungen
10
Christopher Mason
11. Juli 2025
·
Aufenthalt am 6 Nächte
The staff were absolutely wonderful and the rooms were cleaned daily.
The staff were absolutely wonderful and the rooms were cleaned daily.
6
Brittany Mae
1. Juli 2024
·
Aufenthalt am 4 Nächte
Food is below average, beach smelled on occasion due to excessive seaweed. Pool was dirty.
Food is below average, beach smelled on occasion due to excessive seaweed. Pool was dirty.
10
Candace J.
18. Juli 2025
·
Aufenthalt am 7 Nächte
We had a wonderful stay at the Hyatt Zilara Rivera Myan! 4.2 stars! This is a solid 4 star property! The rooms were super clean, cool and the beds were comfortable. The food was great and the drinks were delicious! The breakfast buffet was fresh and tasty with lots of traditional Mexican options as well as American foods. The juices and omelet station are a definite win first thing in the morning. Dinner was the best at Capri restaurant, and Tempest for hibachi. We went to each twice! The staff are kind and helpful, so bring you tip money became they deserve it. The drinks at the upstairs lobby bar were my favorite. They do it correctly! The coffee an ice-cream cafe are delightful treats. The only little area in need of improvement is the cleaning of the pool. I saw straws, bandaids, hair, black hair nets, unclogged drains and plastic items at the bottom of the pool. The young man cleaning was scrolling on his phone and missed the most important part, which is to actually Clean and remove debris. The old guys swept around the edges, but was not enough. They should increase the pool chemicals. The activity team is awesome! Each day there were fun water activities poolside. The music was upbeat and diverse for all to enjoy. The nightlife was a great way to end the evening. The magic show, dating game, and disco were a blast! Hyatt Zilara Rivera Myan is simply wonderful. Great value, great adults only vacation. We will visit again!
We had a wonderful stay at the Hyatt Zilara Rivera Myan! 4.2 stars! This is a solid 4 star property! The rooms were super clean, cool and the beds were comfortable. The food was great and the drinks were delicious! The breakfast buffet was fresh and tasty with lots of traditional Mexican options as well as American foods. The juices and omelet station are a definite win first thing in the morning. Dinner was the best at Capri restaurant, and Tempest for hibachi. We went to each twice! The staff are kind and helpful, so bring you tip money became they deserve it. The drinks at the upstairs lobby bar were my favorite. They do it correctly! The coffee an ice-cream cafe are delightful treats. The only little area in need of improvement is the cleaning of the pool. I saw straws, bandaids, hair, black hair nets, unclogged drains and plastic items at the bottom of the pool. The young man cleaning was scrolling on his phone and missed the most important part, which is to actually Clean and remove debris. The old guys swept around the edges, but was not enough. They should increase the pool chemicals. The activity team is awesome! Each day there were fun water activities poolside. The music was upbeat and diverse for all to enjoy. The nightlife was a great way to end the evening. The magic show, dating game, and disco were a blast! Hyatt Zilara Rivera Myan is simply wonderful. Great value, great adults only vacation. We will visit again!
8
Nella
5. Sept. 2024
·
Aufenthalt am 4 Nächte
Well care property. The beach was cleaned everyday.
Well care property. The beach was cleaned everyday.
10
Louis
13. Sept. 2025
·
Aufenthalt am 3 Nächte
This resort is super special! Super clean, newer looking, fabulous staff, gorgeous pool, good food, and white sand beaches!
This resort is super special! Super clean, newer looking, fabulous staff, gorgeous pool, good food, and white sand beaches!
10
NORMA R
1. Apr. 2025
·
Aufenthalt am 4 Nächte
Very clean
Very clean
10
Travis K
12. Nov. 2025
·
Aufenthalt am 6 Nächte
Very courteous staff, very clean overall.
Very courteous staff, very clean overall.
8
Sandra
7. Dez. 2024
·
Aufenthalt am 6 Nächte
The property is immaculate and very well kept. The rooms are spacious and the staff is extremely friendly and accommodating. The check in process was very quick and efficient and we were upgraded to an ocean view room because we were Expedia customers. My only complaint is that the day before we left housekeeping did a horrible job with our room! They left us no waters or towels, and barely cleaned the room and all the other days the service was immaculate. This to me was unacceptable. Plenty of beach chairs but cabanas are an extra charge and so are the coconut drinks. Capri Grill has the best Italian food (the mushroom risotto is to die for) and the Baja fish tacos at Lola Beach are the best I’ve had anywhere. The staff at the Coffee Republic were very friendly and always made the best lattes! Overall we had a great time and the staff was wonderful and made our stay a memorable one.
The property is immaculate and very well kept. The rooms are spacious and the staff is extremely friendly and accommodating. The check in process was very quick and efficient and we were upgraded to an ocean view room because we were Expedia customers. My only complaint is that the day before we left housekeeping did a horrible job with our room! They left us no waters or towels, and barely cleaned the room and all the other days the service was immaculate. This to me was unacceptable. Plenty of beach chairs but cabanas are an extra charge and so are the coconut drinks. Capri Grill has the best Italian food (the mushroom risotto is to die for) and the Baja fish tacos at Lola Beach are the best I’ve had anywhere. The staff at the Coffee Republic were very friendly and always made the best lattes! Overall we had a great time and the staff was wonderful and made our stay a memorable one.
10
Ryan
17. Sept. 2025
·
Aufenthalt am 5 Nächte
You couldn’t have asked for a better staff. Everyone was great. The rooms were in top shape every single day. The pool views were awesome.
You couldn’t have asked for a better staff. Everyone was great. The rooms were in top shape every single day. The pool views were awesome.
6
Sharon A
29. Juli 2025
·
Aufenthalt am 6 Nächte
We were definitely looking forward to our stay at the Hyatt Zilara. We picked this hotel because of the reviews and its walkability. We stayed in a swim out pool view room; which was a very nice room and a convenient walk to everything. However, we were disappointed that there was poop the whole week on the patio outside our room that was never cleaned; some of it getting into the pool. The swim out pool was also not cleaned every day and the water was a greenish color one day. Not sure if the filter was working. We wished the hotel paid more attention to the cleanliness of this area considering we paid much more for these rooms. We did call on our first day to have the chaise outside our room cleaned because they were also dirty. Unfortunately, the seafood restaurant was also closed the entire time we were there (due to renovations) which made our options of places to eat very limited. We only had the Italian and buffet which was also closed certain days. We were not crazy about the Asian food. Overall, the food was just ok. The grounds were well maintained and the view and breeze in the lobby was very relaxing. Our favorite part was lying by the beach every day and just enjoying the view. Not sure we would return, and if we did decide to return, we would not book the swim out and would confirm that the seafood restaurant and all the restaurants are open.
We were definitely looking forward to our stay at the Hyatt Zilara. We picked this hotel because of the reviews and its walkability. We stayed in a swim out pool view room; which was a very nice room and a convenient walk to everything. However, we were disappointed that there was poop the whole week on the patio outside our room that was never cleaned; some of it getting into the pool. The swim out pool was also not cleaned every day and the water was a greenish color one day. Not sure if the filter was working. We wished the hotel paid more attention to the cleanliness of this area considering we paid much more for these rooms. We did call on our first day to have the chaise outside our room cleaned because they were also dirty. Unfortunately, the seafood restaurant was also closed the entire time we were there (due to renovations) which made our options of places to eat very limited. We only had the Italian and buffet which was also closed certain days. We were not crazy about the Asian food. Overall, the food was just ok. The grounds were well maintained and the view and breeze in the lobby was very relaxing. Our favorite part was lying by the beach every day and just enjoying the view. Not sure we would return, and if we did decide to return, we would not book the swim out and would confirm that the seafood restaurant and all the restaurants are open.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind modern und komfortabel, und viele genießen die Swim-ups und die Aussicht. Einige wenige berichten von Problemen mit dem Warmwasser oder der Klimaanlage, eingeschränkter Aussicht, Lärm oder Überschwemmungen bei starkem Regen.
Ähnliche Gästebewertungen
10
Kyle
18. Nov. 2024
·
Aufenthalt am 6 Nächte
My husband and I stayed in a tropical view swim out room and it was worth the upgrade! The pool was very private, had a peek of ocean view and was perfect for relaxing. The room and bathroom were spacious with lots of storage. The mini bar was well stocked and we did get room service one day and it was quick and tasty. I found the bed really comfortable and you had the option to change pillows etc through their housekeeping app. The restaurants at the hotel were amazing (however it was confusing on when the buffet was open) and the food was fantastic. Lots of choice at the buffet at breakfast and Lola Grill and the beach bar were awesome for lunch. The desserts were all really, really good as well as the tacos! The coffee shop was a huge plus and we went there a couple of times a day! The bars were all well stocked and the employees at the bars and coffee shop were awesome. There were always tons of chairs by the pool and on the beach. The activities were fun, but not too crazy. The service by the pool and on the beach was excellent as well.The beach was gorgeous white sand with tons of space for everyone. The water in front of the hotel was a bit murky, but if you walked 5 minutes to the right, it was crystal clear, not too wavy and so warm and perfect! You can wander forever along the beach. We had an early arrival and weren’t able to get our room until 3:00, but we were able to use the facilities all day. Sales pitch at check in isn’t pushy, but did happen.
My husband and I stayed in a tropical view swim out room and it was worth the upgrade! The pool was very private, had a peek of ocean view and was perfect for relaxing. The room and bathroom were spacious with lots of storage. The mini bar was well stocked and we did get room service one day and it was quick and tasty. I found the bed really comfortable and you had the option to change pillows etc through their housekeeping app. The restaurants at the hotel were amazing (however it was confusing on when the buffet was open) and the food was fantastic. Lots of choice at the buffet at breakfast and Lola Grill and the beach bar were awesome for lunch. The desserts were all really, really good as well as the tacos! The coffee shop was a huge plus and we went there a couple of times a day! The bars were all well stocked and the employees at the bars and coffee shop were awesome. There were always tons of chairs by the pool and on the beach. The activities were fun, but not too crazy. The service by the pool and on the beach was excellent as well.The beach was gorgeous white sand with tons of space for everyone. The water in front of the hotel was a bit murky, but if you walked 5 minutes to the right, it was crystal clear, not too wavy and so warm and perfect! You can wander forever along the beach. We had an early arrival and weren’t able to get our room until 3:00, but we were able to use the facilities all day. Sales pitch at check in isn’t pushy, but did happen.
10
Ashley J
3. Aug. 2024
·
Aufenthalt am 4 Nächte
Everything was amazing until it rained one night. Was very unaware that the swim out rooms flood. I was standing in the walkway doing my makeup, thought I heard rain or even a waterfall, looked down and our room was flooding. Cleaned that up and used all of our towels, to only walk towards the back of the room where the sliding door is… floor full of water! Oh and the ceiling was leaking too!! Staff was quick to move our room and come in to fix the issue.
Everything was amazing until it rained one night. Was very unaware that the swim out rooms flood. I was standing in the walkway doing my makeup, thought I heard rain or even a waterfall, looked down and our room was flooding. Cleaned that up and used all of our towels, to only walk towards the back of the room where the sliding door is… floor full of water! Oh and the ceiling was leaking too!! Staff was quick to move our room and come in to fix the issue.
6
Diane N.
20. Nov. 2024
·
Aufenthalt am 5 Nächte
There are these animals that roam around and one got into my room and surprised me when I got out of the shower. It had gotten into my garbage because I had left my slider open about 3 inches. No one told us to keep our sliders closed, but these creatures roam around, then they took their time getting to my room to clean up the mess from the Animal. My AC ran nonstop and my room would get to about 50° through the night so I had to keep turning my AC on and off. I told them about this. They came to my room twice still couldn’t fix it when I told them About all of this, they offered to change rooms or offer me some kind of compensation. The eating situation did not offer a lot of options. Everyone there is very friendly and tries to help which I appreciate. I just would’ve liked to seen more action.
There are these animals that roam around and one got into my room and surprised me when I got out of the shower. It had gotten into my garbage because I had left my slider open about 3 inches. No one told us to keep our sliders closed, but these creatures roam around, then they took their time getting to my room to clean up the mess from the Animal. My AC ran nonstop and my room would get to about 50° through the night so I had to keep turning my AC on and off. I told them about this. They came to my room twice still couldn’t fix it when I told them About all of this, they offered to change rooms or offer me some kind of compensation. The eating situation did not offer a lot of options. Everyone there is very friendly and tries to help which I appreciate. I just would’ve liked to seen more action.
8
Caroline
15. Okt. 2025
·
Aufenthalt am 2 Nächte
It was nice overall. Good dining options, room was small for the cost and a little run down.
It was nice overall. Good dining options, room was small for the cost and a little run down.
10
Daniel
24. Juni 2024
·
Aufenthalt am 3 Nächte
We just back tonight from Hyatt Zilara. Here is my review. Overall 4.5 out of 5 stars. The Good: VERY FRIENDLY STAFF. Our butler Sofia was so super helpful. But everyone on the premises were very nice. The property is very clean. The staff work hard to keep this way. The pol service waiters were great. The room was very clean and in good condition. The spa is next level good. Best experience of any spa ever for my wife and I. The Food overall was very good. All had great flavor and prepared wonderfully. So where is the other 1/2 star? As other reviews will tell you, the restaurant choices are VERY LIMITED! Only four on the property so if you’re thinking of going for a lengthy amount of time, it will be a problem. The Japanese place is the only required reservation and was a little disappointing but food was good. Portion size was not great. The other part is weather because…. It rained the entire time but they didn’t have really good indoor activities available. There are a few things to do but the activity people should be more proactive and they just weren’t. People that had been there for several days with the rain were clearly aggravated with really not much to do. Overall, we really enjoyed our stay. We may not return soon but would consider it for sure.
We just back tonight from Hyatt Zilara. Here is my review. Overall 4.5 out of 5 stars. The Good: VERY FRIENDLY STAFF. Our butler Sofia was so super helpful. But everyone on the premises were very nice. The property is very clean. The staff work hard to keep this way. The pol service waiters were great. The room was very clean and in good condition. The spa is next level good. Best experience of any spa ever for my wife and I. The Food overall was very good. All had great flavor and prepared wonderfully. So where is the other 1/2 star? As other reviews will tell you, the restaurant choices are VERY LIMITED! Only four on the property so if you’re thinking of going for a lengthy amount of time, it will be a problem. The Japanese place is the only required reservation and was a little disappointing but food was good. Portion size was not great. The other part is weather because…. It rained the entire time but they didn’t have really good indoor activities available. There are a few things to do but the activity people should be more proactive and they just weren’t. People that had been there for several days with the rain were clearly aggravated with really not much to do. Overall, we really enjoyed our stay. We may not return soon but would consider it for sure.
8
Eric
8. Juni 2025
·
Aufenthalt am 3 Nächte
We enjoyed our stay. The food and drinks were great. Our only issue was that our tv would not power off, so it stayed on the entire trip. Also, the ceiling fan only has one speed, which is Mach 1. The property was. It overcrowded, which was nice. It is a small enough property to make getting around very simple.
We enjoyed our stay. The food and drinks were great. Our only issue was that our tv would not power off, so it stayed on the entire trip. Also, the ceiling fan only has one speed, which is Mach 1. The property was. It overcrowded, which was nice. It is a small enough property to make getting around very simple.
10
Tracy
17. Juli 2025
·
Aufenthalt am 7 Nächte
Very nice property, wonderful staff. Quiet room with a swim up pool.
Very nice property, wonderful staff. Quiet room with a swim up pool.
10
Ahmed
25. Mai 2025
·
Aufenthalt am 9 Nächte
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
6
Samuel
1. Nov. 2025
·
Aufenthalt am 6 Nächte
We expected this hotel Zilara to be just as good as the one in Cancun Hotel District, but it fell short. The property is a bit dated. The hot water in our room did not work properly. It was reported twice and when the maintenance person would come they would temporarily fix the issue then go back to cold water. The staff was not as attentive as the hotel Zilara in Cancun are. The shows were very limited and not as enjoyable. The food was not tasty.
We expected this hotel Zilara to be just as good as the one in Cancun Hotel District, but it fell short. The property is a bit dated. The hot water in our room did not work properly. It was reported twice and when the maintenance person would come they would temporarily fix the issue then go back to cold water. The staff was not as attentive as the hotel Zilara in Cancun are. The shows were very limited and not as enjoyable. The food was not tasty.
10
Taylor
12. Okt. 2025
·
Aufenthalt am 5 Nächte
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird durchweg als freundlich, aufmerksam und hilfsbereit im gesamten Resort beschrieben. Negative Aspekte sind jedoch aufdringliche Verkaufsgespräche für Clubs/Touren sowie gelegentlich langsamer oder unbeständiger Service und Lieferung an den Bars/Restaurants.
Ähnliche Gästebewertungen
10
Mohamed
10. Nov. 2025
·
Aufenthalt am 4 Nächte
Staff was amazing
Staff was amazing
10
Vera
3. Okt. 2025
·
Aufenthalt am 3 Nächte
The staff was incredible. We had an emergency during our stay and it was all hands on deck. I’m so grateful for their help and beyond that the property is beautiful, laid back, and I will be back.
The staff was incredible. We had an emergency during our stay and it was all hands on deck. I’m so grateful for their help and beyond that the property is beautiful, laid back, and I will be back.
10
Sonia
6. Okt. 2025
·
Aufenthalt am 7 Nächte
The Staff at the resort was above all others. I don’t even know where to start, on day one Daniel at the pool made us feel so welcomed. Daniel was absolutely amazing, friendly, attentive. We have never had as good of service by the whole crew there, Sandy, Omar, Adilita, Miguel, Viviana and the names go on. Every request was made with a smile. We were the celebrating my mother’s 90’s birthday and the went out of their was to make it special. Outstanding service. Food was delicious. 100% recommend this resort. It’s a smaller resort and that’s what we were looking for.
The Staff at the resort was above all others. I don’t even know where to start, on day one Daniel at the pool made us feel so welcomed. Daniel was absolutely amazing, friendly, attentive. We have never had as good of service by the whole crew there, Sandy, Omar, Adilita, Miguel, Viviana and the names go on. Every request was made with a smile. We were the celebrating my mother’s 90’s birthday and the went out of their was to make it special. Outstanding service. Food was delicious. 100% recommend this resort. It’s a smaller resort and that’s what we were looking for.
8
Brittany
4. Okt. 2025
·
Aufenthalt am 4 Nächte
Great property and friendly staff. My only callout is the staff who try to sell you upgrades to visit other resorts. I don’t think it’s appropriate to guilt trip you and make you feel inadequate for politely declining the first 3 times. As someone in marketing, I don’t think this tactic is right at all. Thankfully the rest of the stay turned things around because that was my first impression of the resort.
Great property and friendly staff. My only callout is the staff who try to sell you upgrades to visit other resorts. I don’t think it’s appropriate to guilt trip you and make you feel inadequate for politely declining the first 3 times. As someone in marketing, I don’t think this tactic is right at all. Thankfully the rest of the stay turned things around because that was my first impression of the resort.
4
Randip
21. Sept. 2025
·
Aufenthalt am 3 Nächte
Ok, so first of all I have been to other Hyatt location but this one is the worst of all. No customer service at all. The place is only 20% filled but they are running out of alcohol. Its really unheard of. We have been drinking one particular type of whisky from 5pm to 8pm and all of the sudden they said they dont have it anymore. I wanted some of my friends who were visiting another resort close by to just come visit us for like an hour or less without using any of the resorts accommodations, I was told that they have to pay $90/person to come in. This is not my first rodeo. I have been using Hyatts locations for many years. This is the first time I have experienced this type of service. If im paying for the something at asked pricing without any negotiations then I deserve the service. Please book other locations. Manager said he cannot do anything. Not even "Sorry"
Ok, so first of all I have been to other Hyatt location but this one is the worst of all. No customer service at all. The place is only 20% filled but they are running out of alcohol. Its really unheard of. We have been drinking one particular type of whisky from 5pm to 8pm and all of the sudden they said they dont have it anymore. I wanted some of my friends who were visiting another resort close by to just come visit us for like an hour or less without using any of the resorts accommodations, I was told that they have to pay $90/person to come in. This is not my first rodeo. I have been using Hyatts locations for many years. This is the first time I have experienced this type of service. If im paying for the something at asked pricing without any negotiations then I deserve the service. Please book other locations. Manager said he cannot do anything. Not even "Sorry"
10
Alexander
7. Nov. 2025
·
Aufenthalt am 6 Nächte
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
8
Juliette
1. Nov. 2024
·
Aufenthalt am 4 Nächte
Overall, we had a nice stay. The room was beautiful and we loved the swim out pool. Room service was amazing. We had the floating breakfast which was fun! My room was spotless and restocked daily. Couple of things: Luggage took 3 hours to deliver to room and they delivered to the room next door. We even called twice to ask why it hadn’t been delivered. We would’ve taken the luggage with us but they wouldn’t let us. Language barrier : a few employees didn’t speak any English but would reply Ok, I got you. But nothing would happen. This happened when ordering the floating breakfast, the luggage and the missing wine from our friends room. We asked multiple times for these items. We figured out later it was a language barrier. Missing wine : both our friends and us bought the VIP package from Expedia which included sparkling wine. Our room had a bottle but theirs did not. We later found out at the pool bar it went to another room and from a conversation with another guest. We asked 3 times for a bottle which was finally received. See comment above. Sunday evening, all of the restaurants were closed except two (even the buffet was closed) and the wait was 45 minutes. Minor things but when booking a Hyatt resort and the amount we paid, we felt these things shouldn’t have happened. Everyone was nice and friendly. Check in and out was easy.
Overall, we had a nice stay. The room was beautiful and we loved the swim out pool. Room service was amazing. We had the floating breakfast which was fun! My room was spotless and restocked daily. Couple of things: Luggage took 3 hours to deliver to room and they delivered to the room next door. We even called twice to ask why it hadn’t been delivered. We would’ve taken the luggage with us but they wouldn’t let us. Language barrier : a few employees didn’t speak any English but would reply Ok, I got you. But nothing would happen. This happened when ordering the floating breakfast, the luggage and the missing wine from our friends room. We asked multiple times for these items. We figured out later it was a language barrier. Missing wine : both our friends and us bought the VIP package from Expedia which included sparkling wine. Our room had a bottle but theirs did not. We later found out at the pool bar it went to another room and from a conversation with another guest. We asked 3 times for a bottle which was finally received. See comment above. Sunday evening, all of the restaurants were closed except two (even the buffet was closed) and the wait was 45 minutes. Minor things but when booking a Hyatt resort and the amount we paid, we felt these things shouldn’t have happened. Everyone was nice and friendly. Check in and out was easy.
6
Elena Claire
12. Apr. 2025
·
Aufenthalt am 6 Nächte
We had high expectations for this property as we stayed in the Hyatt zilara on the strip in Cancun during Covid and had a lovely time. At this location there are only 3 restaurants. The buffet for dinner was below average and for breakfast it was “ok.” We felt like the staff wasn’t as attentive. Very hard to get a cup of coffee in the morning at the breakfast buffet and getting drinks at the pool restaurant was also tough. Drinks are quite terrible. My husband was drinking and he couldn’t taste even a little bit of alcohol and I was pregnant and the mocktails were just pure sugar and not very tasty. The pina coladas tasted like bubble gum soap. I couldn’t drink it. The best part was the coffee bar. There was a morning barista and night barista. Both ladies were lovely and so sweet. One made amazing designs with the foam for cappuccinos. We ended up leaving this location early due to a promotion we received by going on a marketing presentation. Overall will not be coming back to this Hyatt location.
We had high expectations for this property as we stayed in the Hyatt zilara on the strip in Cancun during Covid and had a lovely time. At this location there are only 3 restaurants. The buffet for dinner was below average and for breakfast it was “ok.” We felt like the staff wasn’t as attentive. Very hard to get a cup of coffee in the morning at the breakfast buffet and getting drinks at the pool restaurant was also tough. Drinks are quite terrible. My husband was drinking and he couldn’t taste even a little bit of alcohol and I was pregnant and the mocktails were just pure sugar and not very tasty. The pina coladas tasted like bubble gum soap. I couldn’t drink it. The best part was the coffee bar. There was a morning barista and night barista. Both ladies were lovely and so sweet. One made amazing designs with the foam for cappuccinos. We ended up leaving this location early due to a promotion we received by going on a marketing presentation. Overall will not be coming back to this Hyatt location.
10
Taylor
12. Okt. 2025
·
Aufenthalt am 5 Nächte
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
8
JoAnne
24. Feb. 2025
·
Most staff was friendly. Some were not. We were referred to their app to reserve cabanas, but it did not work. Service at the restaurants were mid and not enough to accomodate the amount of people staying at the resort.
Most staff was friendly. Some were not. We were referred to their app to reserve cabanas, but it did not work. Service at the restaurants were mid and not enough to accomodate the amount of people staying at the resort.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Abgelegene, ruhige Strandlage abseits der Stadt; nicht gut zu Fuß erreichbar, Taxis/Shuttles sind für Ausflüge erforderlich. Algen können die Wasserqualität beeinträchtigen, aber der Strandzugang ist vor Ort einfach.
Ähnliche Gästebewertungen
8
Jahaira
7. Okt. 2025
·
Aufenthalt am 4 Nächte
La propiedad muy bonita, la playa no eataba bonita y mucho oleaje pero ya eso no es culpa del hotel. No muchas actividades. Staff muy servicial y amables,no mucha variedad de comida. Lugar tranquilo.
La propiedad muy bonita, la playa no eataba bonita y mucho oleaje pero ya eso no es culpa del hotel. No muchas actividades. Staff muy servicial y amables,no mucha variedad de comida. Lugar tranquilo.
10
VINAY R
21. Sept. 2025
·
Aufenthalt am 4 Nächte
It's a beautiful property. Need separate transportation to get here from the airport. It quiet, well staffed. Very helpful, and no pressure on guesty
It's a beautiful property. Need separate transportation to get here from the airport. It quiet, well staffed. Very helpful, and no pressure on guesty
10
Shelly
8. Nov. 2024
·
Aufenthalt am 5 Nächte
We were impressed from the second we drove up. Everyone was wonderful and very helpful. The pool is huge and you never have to fight over a seat or even sit next to anyone. The beach is easy and beautiful. The restaurants serve the best food I’ve had at any resort. We felt very centrally located. We were in Cancun and Playa De Carmen within 20 min. So easy to the ferries and shopping. I’m already looking at bookings for next year. Must mention Johanna was a great first impression helper without any push.
We were impressed from the second we drove up. Everyone was wonderful and very helpful. The pool is huge and you never have to fight over a seat or even sit next to anyone. The beach is easy and beautiful. The restaurants serve the best food I’ve had at any resort. We felt very centrally located. We were in Cancun and Playa De Carmen within 20 min. So easy to the ferries and shopping. I’m already looking at bookings for next year. Must mention Johanna was a great first impression helper without any push.
8
Ashley
5. Jan. 2025
·
Aufenthalt am 3 Nächte
This is a wonderful property for some relaxing downtime. There are plenty of options for outside excursions, and Playa del Carmen is a short taxi ride away for shopping and dining experiences. The food available at the resort was decent. The food all had beautiful presentation but flavor was sometimes disappointing. Over all we would choose to stay here again! Wonderful beach area, pool area was clean and well maintained and the grounds of the resort were gorgeous.
This is a wonderful property for some relaxing downtime. There are plenty of options for outside excursions, and Playa del Carmen is a short taxi ride away for shopping and dining experiences. The food available at the resort was decent. The food all had beautiful presentation but flavor was sometimes disappointing. Over all we would choose to stay here again! Wonderful beach area, pool area was clean and well maintained and the grounds of the resort were gorgeous.
10
JUSTIN
30. Juni 2025
·
Aufenthalt am 4 Nächte
Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed
Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed
10
Emily
18. Dez. 2024
·
Aufenthalt am 7 Nächte
Definitely not walkable and no shopping ot restaurants around. However, there is really no need to keave the resort. They have anything you could want. Safe, quiet. Staff were great. Pretty good alcohol selection. Food was good over all. Very nice relaxed atmosphere. We really enjoyed our stay.
Definitely not walkable and no shopping ot restaurants around. However, there is really no need to keave the resort. They have anything you could want. Safe, quiet. Staff were great. Pretty good alcohol selection. Food was good over all. Very nice relaxed atmosphere. We really enjoyed our stay.
10
Ahmed
25. Mai 2025
·
Aufenthalt am 9 Nächte
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
6
Naira
27. Juli 2025
·
Aufenthalt am 5 Nächte
The resort was ok. The drinks were good but the food was mediocre. Beach was unusable ( I recognize this isn’t the hotels fault) but the pool was fun. Never any issues getting chairs.
The resort was ok. The drinks were good but the food was mediocre. Beach was unusable ( I recognize this isn’t the hotels fault) but the pool was fun. Never any issues getting chairs.
8
Yia
5. Jan. 2025
·
Aufenthalt am 3 Nächte
The hotel is in the smaller side. Not much to do in or around the hotel. However, if you’re looking to just relax and enjoy the beach, it’s perfect.
The hotel is in the smaller side. Not much to do in or around the hotel. However, if you’re looking to just relax and enjoy the beach, it’s perfect.
10
Elena
1. Dez. 2024
·
Aufenthalt am 8 Nächte
This hotel has everything you need for a relaxing experience. It feels secluded and intimate as it is off the main road and commercial areas. The staff works hard to pamper you. The beach is not the nicest, but not too bad either. Beware of jelly fish, they can hurt you seriously. Maybe it is seasonal. Lots of sea grass as well. We were there the last week of November. Other than that, had an amazing time!
This hotel has everything you need for a relaxing experience. It feels secluded and intimate as it is off the main road and commercial areas. The staff works hard to pamper you. The beach is not the nicest, but not too bad either. Beware of jelly fish, they can hurt you seriously. Maybe it is seasonal. Lots of sea grass as well. We were there the last week of November. Other than that, had an amazing time!
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele Gäste bewerten das Essen als sehr gut bis ausgezeichnet, insbesondere in den Spezialitätenrestaurants. Häufige Kritikpunkte sind die geringe Anzahl an Restaurants mit wechselnden Schließzeiten, Reservierungen und Wartezeiten für Hibachi, ein oft durchschnittliches Buffet und inkonsistente Getränke.
Ähnliche Gästebewertungen
8
Todd Michael Lentz, Brenda Kay
14. Feb. 2025
·
Aufenthalt am 4 Nächte
Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
6
Glenn
19. Okt. 2025
·
Aufenthalt am 5 Nächte
The all inclusive dining was below average quality with limited choices for room service. No beef or chicken tacos, nachos chips are too thick and hard. Strawberry tart is too hard. Hamburgers were tasteless and fries were greasy. I did not like the taste and texture of the fish or pork tacos.
The all inclusive dining was below average quality with limited choices for room service. No beef or chicken tacos, nachos chips are too thick and hard. Strawberry tart is too hard. Hamburgers were tasteless and fries were greasy. I did not like the taste and texture of the fish or pork tacos.
6
Robert
31. Mai 2025
·
Aufenthalt am 3 Nächte
Property was okay a bit run down. Room was beautiful, pool was warm and a bit dirty, not a lot of food options, buffet was terrible, Italian restaurant was delicious, staff was AMAZING, entertainment was not great!
Property was okay a bit run down. Room was beautiful, pool was warm and a bit dirty, not a lot of food options, buffet was terrible, Italian restaurant was delicious, staff was AMAZING, entertainment was not great!
6
Andrew Scott
20. Juni 2024
·
Aufenthalt am 5 Nächte
The resort was beautiful and the staff were friendly and responsive. The food however, was not very good and there are not enough dining options. They have a buffet that is open daily for breakfast… it was what you would expect from a breakfast buffet. They had an Italian restaurant and let’s just say the food here was comparable to chef boyardee.. no I’m not joking. The seafood restaurant outside we only ate at once, we ordered surf n turf which was supposed to be filet and shrimp. The meat was horrible and had some kind of red sauce poured over it. I had to spit it out. The shrimp was not deveined. Our server here was horrible and rude. So, we did not go back. They have an Asian restaurant that requires a reservation for hibachi and sushi. And you can’t have sushi and hibachi at the same time … you have to choose one or the other. I thought this was ridiculous. I felt hungry all the time because there was no other options for food. The finally opened the buffet for dinner the last night we were there. In my opinion… they should have have more food options. I would not stay here again because of this.
The resort was beautiful and the staff were friendly and responsive. The food however, was not very good and there are not enough dining options. They have a buffet that is open daily for breakfast… it was what you would expect from a breakfast buffet. They had an Italian restaurant and let’s just say the food here was comparable to chef boyardee.. no I’m not joking. The seafood restaurant outside we only ate at once, we ordered surf n turf which was supposed to be filet and shrimp. The meat was horrible and had some kind of red sauce poured over it. I had to spit it out. The shrimp was not deveined. Our server here was horrible and rude. So, we did not go back. They have an Asian restaurant that requires a reservation for hibachi and sushi. And you can’t have sushi and hibachi at the same time … you have to choose one or the other. I thought this was ridiculous. I felt hungry all the time because there was no other options for food. The finally opened the buffet for dinner the last night we were there. In my opinion… they should have have more food options. I would not stay here again because of this.
8
Zahra
23. Sept. 2025
·
Aufenthalt am 4 Nächte
Overall great hotel, very quiet and relaxing. I would have appreciated the buffet restaurant open longer and for dinner to provide diverse meal options. Also would be wonderful to add more shows each night for entertainment
Overall great hotel, very quiet and relaxing. I would have appreciated the buffet restaurant open longer and for dinner to provide diverse meal options. Also would be wonderful to add more shows each night for entertainment
10
Alexander
7. Nov. 2025
·
Aufenthalt am 6 Nächte
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
The fine dining food options lived up to expectations. Having delicious food in an all inclusive resort is key and their service, very friendly staff, plenty of food options, and high quality food was pleasantly surprising. Secondly, i cant talk enough about how relaxing and wonderful the Zen Spa is. I would recommend the check in package which gets a couple a 50 minute massage followed by hydrotherapy and a body scrub you apply yourself before doing hydrotherapy. We enjoyed it so much we went again at the end of our trip before we left. Would absolutely stay here again.
6
Sami
29. Juni 2025
·
Aufenthalt am 4 Nächte
To start I am writing this view to bless all the folks who don’t have the ability to see this place in person prior to visiting. I had to work off of the reviews prior to coming here as I was researching which resort to choose for my honeymoon while I was on deployment in the military. I will lay out this review plainly with pros/cons in a way so I would know the unseen thing/way things work prior to choosing to spend potentially thousands of dollars. Pro: the valet service was great if you had a rental car. Check in was smooth but a problem happened. Con: we upgraded rooms to an “ocean view room” for 20 dollars more per night equaling 80 per night but when we went into the room there was a structure overhangs in the way to block our view of the pool and ocean except the horizon line. Pro: the room was clean on the inside and met expectation. Con: there are raccoon like creatures called the “Coatis” that will come into your room eat your food, lay in your bed, pee and poop in the sheets and more if you leave your door open or your balcony door open so they tell you you have to keep it double locked closed which basically defeats the purpose of the balcony. Personally my wife and I like to have the door open to listen to the waves but you can’t or else a raccoon will ruin your life. Twice a coatis was close to getting in our room but we closed the door in time. Pros/cons: there were four restaurants and I will rank them and discus the benefits and problems with each and th
To start I am writing this view to bless all the folks who don’t have the ability to see this place in person prior to visiting. I had to work off of the reviews prior to coming here as I was researching which resort to choose for my honeymoon while I was on deployment in the military. I will lay out this review plainly with pros/cons in a way so I would know the unseen thing/way things work prior to choosing to spend potentially thousands of dollars. Pro: the valet service was great if you had a rental car. Check in was smooth but a problem happened. Con: we upgraded rooms to an “ocean view room” for 20 dollars more per night equaling 80 per night but when we went into the room there was a structure overhangs in the way to block our view of the pool and ocean except the horizon line. Pro: the room was clean on the inside and met expectation. Con: there are raccoon like creatures called the “Coatis” that will come into your room eat your food, lay in your bed, pee and poop in the sheets and more if you leave your door open or your balcony door open so they tell you you have to keep it double locked closed which basically defeats the purpose of the balcony. Personally my wife and I like to have the door open to listen to the waves but you can’t or else a raccoon will ruin your life. Twice a coatis was close to getting in our room but we closed the door in time. Pros/cons: there were four restaurants and I will rank them and discus the benefits and problems with each and th
6
Elena Claire
12. Apr. 2025
·
Aufenthalt am 6 Nächte
We had high expectations for this property as we stayed in the Hyatt zilara on the strip in Cancun during Covid and had a lovely time. At this location there are only 3 restaurants. The buffet for dinner was below average and for breakfast it was “ok.” We felt like the staff wasn’t as attentive. Very hard to get a cup of coffee in the morning at the breakfast buffet and getting drinks at the pool restaurant was also tough. Drinks are quite terrible. My husband was drinking and he couldn’t taste even a little bit of alcohol and I was pregnant and the mocktails were just pure sugar and not very tasty. The pina coladas tasted like bubble gum soap. I couldn’t drink it. The best part was the coffee bar. There was a morning barista and night barista. Both ladies were lovely and so sweet. One made amazing designs with the foam for cappuccinos. We ended up leaving this location early due to a promotion we received by going on a marketing presentation. Overall will not be coming back to this Hyatt location.
We had high expectations for this property as we stayed in the Hyatt zilara on the strip in Cancun during Covid and had a lovely time. At this location there are only 3 restaurants. The buffet for dinner was below average and for breakfast it was “ok.” We felt like the staff wasn’t as attentive. Very hard to get a cup of coffee in the morning at the breakfast buffet and getting drinks at the pool restaurant was also tough. Drinks are quite terrible. My husband was drinking and he couldn’t taste even a little bit of alcohol and I was pregnant and the mocktails were just pure sugar and not very tasty. The pina coladas tasted like bubble gum soap. I couldn’t drink it. The best part was the coffee bar. There was a morning barista and night barista. Both ladies were lovely and so sweet. One made amazing designs with the foam for cappuccinos. We ended up leaving this location early due to a promotion we received by going on a marketing presentation. Overall will not be coming back to this Hyatt location.
10
Taylor
12. Okt. 2025
·
Aufenthalt am 5 Nächte
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon!
8
alana
29. Nov. 2025
·
Aufenthalt am 10 Nächte
Friendly staff and great food.
Friendly staff and great food.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Alexander
21. Okt. 2024
·
Aufenthalt am 6 Nächte
Der Service war wirklich hervorragend. Sehr leckeres Essen. Tolles Ambiente.
Der Service war wirklich hervorragend. Sehr leckeres Essen. Tolles Ambiente.
8
Maritza
15. Juni 2026
·
Aufenthalt am 3 Nächte
I loved the ambiance and staff was real friendly. I did not like Caprice Grill food. Also did not like that the buffet was only for breakfast.
I loved the ambiance and staff was real friendly. I did not like Caprice Grill food. Also did not like that the buffet was only for breakfast.
6
NARDA LUSERO HERNANDEZ
13. Juni 2026
·
Aufenthalt am 2 Nächte
Nosotros fuimos pensando que sería un hotel de 5 estrellas y la verdad en las fotos se ve mucho más bonito, en la vida real es un hotel normal. Entonces si creo que las fotos se veía demasiado bien. En general la atención ok pero si no es lujoso.
Nosotros fuimos pensando que sería un hotel de 5 estrellas y la verdad en las fotos se ve mucho más bonito, en la vida real es un hotel normal. Entonces si creo que las fotos se veía demasiado bien. En general la atención ok pero si no es lujoso.
10
Luis Gerardo Díaz
10. Juni 2026
·
Aufenthalt am 6 Nächte
Excelente servicio del personal
Excelente servicio del personal
10
Raul
10. Juni 2026
·
Aufenthalt am 3 Nächte
Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Ziehen Sie dieses Hotel für Ihre Reise nach Playa del Carmen in Betracht?
Wie hoch sind die üblichen Zimmerpreise in diesem Hotel?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen in der Regel bei etwa 310 $ pro Nacht für zwei Gäste, wobei die Preise von 296 $ bis 516 $ reichen.
Wann ist die beste Reisezeit, um weniger Menschenmassen zu erleben?
Der ruhigste Monat im Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen ist Juni, während Januar der Monat mit der höchsten Nachfrage ist. Planen Sie mit mehr Verfügbarkeit und kürzeren Wartezeiten im frühen Sommer.
Welcher Monat hat die niedrigsten Übernachtungsraten?
August ist der günstigste Monat für einen Aufenthalt im Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen mit einem Durchschnittspreis von 326 $ pro Nacht. Februar ist der teuerste Monat mit einem Durchschnittspreis von 553 $. Die niedrigeren Preise im August stehen im Kontrast zu Juni, dem ruhigsten Monat für Touristen.
Welche Sehenswürdigkeiten in der Nähe und welche Themen prägen die Lage dieses Hotels?
Das Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen liegt in Quintana Roo, in der Nähe des Maroma Beach, Playa Xcalacoco und des El Camaleón Mayakoba Golf Course. Es ist somit eine ausgezeichnete Wahl für Strandurlaub, Romantik und Spa-Entspannung.
Wie vergleichen sich die Preise dieses Hotels mit anderen ähnlichen Hotels in der Umgebung?
Das Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen ist günstiger als 10 von 19 vergleichbaren Hotels in der Umgebung, mit einem typischen Medianpreis von 394 $ pro Nacht gegenüber etwa 450 $ für die Konkurrenz.
Wie ist der Preis pro Nacht im Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen im Vergleich zu den letzten Wochen?
Der aktuelle Preis im Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen beträgt 265 $ pro Nacht für 2 Gäste und ist für dieses Hotel niedrig: etwa 20 % unter dem Durchschnitt von 326 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 227 $ und 389 $.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 296.8051198394775USD
- 2026-09-19: 296.8051198394775USD
- 2026-09-20: 265.8204900436401USD
- 2026-09-21: 265.8204900436401USD
- 2026-09-22: 264.9094705307007USD
- 2026-09-23: 264.9094705307007USD
- 2026-09-24: 264.9094705307007USD
- 2026-09-25: 264.6139129043579USD
- 2026-09-26: 265.8204900436401USD
- 2026-09-27: 265.80772119750975USD
- 2026-09-28: 265.8204900436401USD
- 2026-09-29: 265.8204900436401USD
- 2026-09-30: 265.8204900436401USD
- 2026-10-01: 308.30405255126954USD
- 2026-10-02: 307.8026870483398USD
- 2026-10-03: 307.8026870483398USD
- 2026-10-04: 292.2867173812866USD
- 2026-10-05: 292.2867173812866USD
- 2026-10-06: 291.81730026702877USD
- 2026-10-07: 291.81730026702877USD
- 2026-10-08: 301.29646075134275USD
- 2026-10-09: 300.8068306762695USD
- 2026-10-10: 300.8068306762695USD
- 2026-10-11: 301.29646075134275USD
- 2026-10-12: 300.8068306762695USD
- 2026-10-13: 300.8068306762695USD
- 2026-10-14: 300.8068306762695USD
- 2026-10-15: 339.3377084106445USD
- 2026-10-16: 339.3377084106445USD
- 2026-10-17: 339.3377084106445USD
- 2026-10-18: 339.3377084106445USD
- 2026-10-19: 303.80812256164546USD
- 2026-10-20: 303.80812256164546USD
- 2026-10-21: 303.80812256164546USD
- 2026-10-22: 304.2997143798828USD
- 2026-10-23: 330.7982053863525USD
- 2026-10-24: 331.3290320678711USD
- 2026-10-25: 331.3290320678711USD
- 2026-10-26: 304.2997143798828USD
- 2026-10-27: 304.2997143798828USD
- 2026-10-28: 338.7873343597412USD
- 2026-10-29: 339.3377084106445USD
- 2026-10-30: 338.7873343597412USD
- 2026-10-31: 339.3377084106445USD
- 2026-11-01: 334.79276987304684USD
- 2026-11-02: 335.3333702392578USD
- 2026-11-03: 334.79276987304684USD
- 2026-11-04: 334.79276987304684USD
- 2026-11-05: 343.7894641479492USD
- 2026-11-06: 344.3431311248779USD
- 2026-11-07: 343.7894641479492USD
- 2026-11-08: 344.3431311248779USD
- 2026-11-09: 351.37072569885254USD
- 2026-11-10: 351.37072569885254USD
- 2026-11-11: 350.7995781890869USD
- 2026-11-12: 575.6049405456542USD
- 2026-11-13: 527.5416374969482USD
- 2026-11-14: 527.5416374969482USD
- 2026-11-15: 351.37072569885254USD
- 2026-11-16: 350.7995781890869USD
- 2026-11-17: 350.7995781890869USD
- 2026-11-18: 339.3377084106445USD
Die Gäste erhalten innerhalb von 7 Tage vor der Anreise per E-Mail Hinweise zum Check-in. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 08:00 Uhr bis 19:00 Uhr geöffnet.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Dampfsauna
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Pool-Bar
Frühstück auf dem Zimmer
Nur für Erwachsene
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Bingo
Concierge Services
Aktivitäten
Pool
Tennisplätze
Strand (in der Nähe)
Radfahren
Karaoke
Billard
Pool im Freien
Live-Musik
Bicycle Tour Information
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN