Ser Casasandra Boutique Hotel

Name: Ser Casasandra Boutique Hotel
Address: Calle Igualdad Costado De Sec Tec, Quintana Roo, Mexico, Quintana Roo, MX
Price range: US$291–US$441 per night
Rating: 9.2

From

US$358

/ night

Ser Casasandra Boutique Hotel - Bathroom

Select dates to see prices and availability

From

US$358

/ night

About this property

Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this Beaux Arts hotel include complimenta...

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Location

Calle Igualdad Costado De Sec Tec, Quintana Roo, Mexico

Yum Balam Nature Reserve (0.1 Miles)

Holbox Beach (0.1 Miles)

Holbox Letters (0.3 Miles)

Whale Shark Pier (0.4 Miles)

Main Square (0.4 Miles)

Holbox Church (0.4 Miles)

More location info

Room options

Suite (Garden)

Room details

1 Extra-Large Double Bed

Sleeps 2

517 ft²

Balcony

Air Conditioning

Private Bathroom

Ceiling Fan

Suite (Master)

Room details

1 Extra-Large Double Bed

Sleeps 2

807 ft²

Balcony

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Standard Double Room (Superior)

Room details

2 Large Double Beds

Sleeps 2

538 ft²

Balcony

Air Conditioning

Private Bathroom

Crib(s) (Free)

Suite (Ocean)

Room details

1 Extra-Large Double Bed

Sleeps 2

753 ft²

Balcony

Air Conditioning

Private Bathroom

Ceiling Fan

Master Luxury Suite

Room details

1 Extra-Large Double Bed

Sleeps 3

753 ft²

Balcony

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Superior Room, 1 King Bed, Beachfront

Room details

1 Extra-Large Double Bed

Sleeps 2

377 ft²

Balcony

Air Conditioning

Private Bathroom

Crib(s) (Extra Fee)

Guest reviews of Ser Casasandra Boutique Hotel

9.2

Superb

Based on 179 verified reviews

Facilities

9.2

Cleanliness

8.8

Rooms

Service

9.2

Location

9.1

Dining

8.7

Who stays here?

Business

Couple

61%

Family

24%

Group

Solo

Hamidreza

25 May 2026

Stayed 6 nights

Ser Casasandra was such a beautiful and calming place to experience the island from. The design felt warm, thoughtful, and full of character, with little details that made the stay feel special without trying too hard. The hotel felt deeply connected to the nature and rhythm of the island, creating an atmosphere that was peaceful, grounded, and soulful. Our room had an incredible view that made every morning and evening feel memorable. The staff made us feel genuinely cared for, and our daughter absolutely loved the pool. We left feeling rested, present, and very grateful for the experience.

Arrieh

19 Jan 2026

Stayed 4 nights

Everyrhing was perfect! The facilities, the incredible staff, the food. 10/10

Keith

5 Nov 2025

Stayed 3 nights

Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it!

PAULINA

13 Jun 2025

Stayed 3 nights

Beautiful hotel and the staff was so friendly.

kenia

1 Nov 2024

Stayed 4 nights

Beautiful property, courteous and professional staff, beach is gorgeous.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Ser Casasandra Boutique Hotel

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 370 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge upon request. Guests must contact the property with arrival details before travel.

Where is the property located in relation to key landmarks?

The hotel is located on the waterfront, just steps from Holbox Beach and 7 minutes by foot from Holbox Letters. It is 0.4 mi from Main Square and Holbox Church.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 9 AM to 6 PM. The pool is seasonal.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of MXN 600 per day, and rollaway beds are available for a fee of MXN 1400 per day. Advance request or confirmation may be required.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $310
20 $296	21 $296	22 $291	23 $333	24 $333	25 $355	26 $358
27 $337	28 $344	29 $356	30 $356

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 9 AM to 6 PM.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.

Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
Crib (infant bed) fee: MXN 600.0 per day
Rollaway bed fee: MXN 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $358	2 $375	3 $374
4 $357	5 $357	6 $357	7 $355	8 $356	9 $388	10 $382
11 $360	12 $357	13 $363	14 $345	15 $375	16 $441	17 $419
18 $378	19 $359	20 $339	21 $374	22 $377	23 $418	24 $380
25 $340	26 $369	27 $369	28 $372	29 $380	30 $398	31 $403