Best Western Premier Westlands
US$122
/ night
Avg. for September
Prices for Best Western Premier Westlands
Select dates to see prices and availability
US$122
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Premier Westlands average US$104 in the cheapest month (July) and US$138 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$128 |
| February | US$114 |
| March | US$119 |
| April | US$123 |
| May | US$114 |
| June | US$106 |
| July | US$104 |
| August | US$129 |
| September | US$122 |
| October | US$138 |
| November | US$137 |
| December | US$123 |
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M
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Sept · US$122
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Most expensive: October (~US$138)
Cheapest: July (~US$104)
About this property
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this Art Deco hotel include complimentary wireless...
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free self parking is available onsite.
Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Best Western Premier Westlands in Nairobi (Highridge), you'll be steps from Sarit Centre and 7 minutes by foot from Westgate Shopping Mall. This spa hotel is 2.6 mi (4.2 km) from Uhuru Park and 3 mi (4.8 km) from Kenyatta International Convention Centre.
What's nearby
Sarit Centre(0.2 Miles)
Westgate Shopping Mall(0.4 Miles)
Oshwal Religious Centre(0.6 Miles)
UNHCR Kenya(0.7 Miles)
Arboretum(1.6 Miles)
Nairobi National Museum(1.7 Miles)
Diamond Plaza II(1.7 Miles)
University of Nairobi(1.8 Miles)
ABC Place(1.9 Miles)
Kenya National Theatre(2 Miles)
Chandaria Centre for Performing Arts(2 Miles)
Aga Khan University Nairobi(2 Miles)
Jeevanjee Gardens(2.3 Miles)
The Aga Khan University Hospital(2.3 Miles)
Central Park(2.3 Miles)
Nairobi (WIL-Wilson)(5.3 Miles)
Jomo Kenyatta Intl. Airport (NBO)(12.6 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Location
Karuna Road Behind Sarit Centre Nairobi Kenya, Highridge, Nairobi, Kenya
Sarit Centre (0.2 Miles)
Westgate Shopping Mall (0.4 Miles)
Oshwal Religious Centre (0.6 Miles)
UNHCR Kenya (0.7 Miles)
Arboretum (1.6 Miles)
Nairobi National Museum (1.7 Miles)
Room options
8
Accessible Superior King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
7
Junior Suite Room
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Separate Dining AreaAir ConditioningKitchenetteSeparate Living Room
10
Deluxe King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
5
Superior King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
11
Executive King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
291 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
8
Deluxe Twin Room
Room details
2 Single Beds
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
4
Superior Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
11
Executive Suite Room
Room details
1 Extra-Large Double Bed
Sleeps 2
560 ft²
Separate Dining AreaAir ConditioningKitchenetteSeparate Living Room
Guest reviews of Best Western Premier Westlands
9
Superb
Based on 699 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Best Western Premier Westlands, travelers repeatedly praise the friendly, accommodating staff, modern and comfortable rooms, and the convenient Westlands location within easy walking distance of Sarit Centre, alongside generous, tasty breakfasts and a popular rooftop bar-restaurant.
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What guests think
At Best Western Premier Westlands, travelers repeatedly praise the friendly, accommodating staff, modern and comfortable rooms, and the convenient Westlands location within easy walking distance of Sarit Centre, alongside generous, tasty breakfasts and a popular rooftop bar-restaurant.
Guests often highlight strong security and good value. Common drawbacks include a small or underwhelming gym and occasional wear or maintenance issues in some rooms. There are also a few reports of slow restaurant service, a denied early checkout, and one serious incident at reception. Overall, it suits travelers who want a convenient Westlands base.
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AI-generated summary based on recent guest reviews
Facilities
The 11th-floor rooftop bar-restaurant is frequently praised, while the gym is described as small or inadequate. No consistent feedback on other facilities.
Related guest reviews
6
NJ
5 Dec 2023
·
Stayed 3 nights
Good staff. Very bad gym (unusable)
Good staff. Very bad gym (unusable)
10
Reuben
13 Dec 2025
·
Stayed 4 nights
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
6
Bård Marsdal
23 Jan 2026
·
Stayed 4 nights
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
8
milan
20 May 2025
·
Stayed 1 night
A decent hotel in the Nairobi center, theres a mall within walking distance and i would imagine most things that you would want. No pool and the gym wasnt really a gym, just a few treadmills. These are my go too when getting a hotel so not enthused but for a good place to sleep and a good full breakfast in the motning, it does fine.
A decent hotel in the Nairobi center, theres a mall within walking distance and i would imagine most things that you would want. No pool and the gym wasnt really a gym, just a few treadmills. These are my go too when getting a hotel so not enthused but for a good place to sleep and a good full breakfast in the motning, it does fine.
8
Bilal
28 Feb 2024
·
Stayed 3 nights
Neat, basic hotel with a small gym. No complaints, but nothing amazing either.
Neat, basic hotel with a small gym. No complaints, but nothing amazing either.
10
Daniel
14 Sept 2024
·
Stayed 4 nights
We loved it! It was a sleek and beautiful place that we felt so comfortable. The staff was all so friendly and helpful and welcoming. I wish I could remember all the names of the amazing people, but I remember Nelly at the front desk helped us with a bunch of things on our last day and she was great! The breakfast is large with so many options. They had local things, international options, pastries, an omelette station, and more. they make great coffee to go with your breakfast and it was such a carefree way to start the day. They have a nice restaurant and bar on the top floor which was another easy way to end the day if we didn\'t want to leave the hotel in the evening. They are also in a great location right by Sarit Mall which has a nice bank for taking out money and every store you could think of. There are multiple Massai markets within walking distance as well as nice restaurants. The room was a good size and they have a very convenient button to select "do not disturb" or to call for room service. It felt very high tech and easy and it\'s nice that room service is 24/7.
We loved it! It was a sleek and beautiful place that we felt so comfortable. The staff was all so friendly and helpful and welcoming. I wish I could remember all the names of the amazing people, but I remember Nelly at the front desk helped us with a bunch of things on our last day and she was great! The breakfast is large with so many options. They had local things, international options, pastries, an omelette station, and more. they make great coffee to go with your breakfast and it was such a carefree way to start the day. They have a nice restaurant and bar on the top floor which was another easy way to end the day if we didn\'t want to leave the hotel in the evening. They are also in a great location right by Sarit Mall which has a nice bank for taking out money and every store you could think of. There are multiple Massai markets within walking distance as well as nice restaurants. The room was a good size and they have a very convenient button to select "do not disturb" or to call for room service. It felt very high tech and easy and it\'s nice that room service is 24/7.
10
Reuben
29 Nov 2025
·
Stayed 1 night
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
10
Trine Overå
18 Feb 2024
·
Stayed 2 nights
God komfort, flott beliggenhet, god mat i restaurantene på hotellet, den ene døgnåpen. Rimelig spa.
God komfort, flott beliggenhet, god mat i restaurantene på hotellet, den ene døgnåpen. Rimelig spa.
10
Rita
20 Oct 2025
·
Stayed 4 nights
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
8
Monique
11 Oct 2023
·
Stayed 3 nights
All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is widely praised, with many noting very clean or spotless rooms. A few guests reported lapses or aging elements such as stained grout, worn carpets, or shower leaks.
Related guest reviews
10
Reuben
13 Dec 2025
·
Stayed 4 nights
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
6
Bård Marsdal
23 Jan 2026
·
Stayed 4 nights
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
10
kevin
17 Feb 2026
·
Stayed 4 nights
Room was always cleaned exceptionally well and was neat .
Room was always cleaned exceptionally well and was neat .
10
Angela
12 Oct 2023
·
Stayed 1 night
Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
10
NDA KONAN MICHEL
16 Nov 2024
·
Stayed 1 night
Clean hotel and friendly staff
Clean hotel and friendly staff
10
William
25 Nov 2024
·
Stayed 1 night
Really great value for money. Spotlessly clean and really comfortable. Well located and packed up my breakfast for an early start.
Really great value for money. Spotlessly clean and really comfortable. Well located and packed up my breakfast for an early start.
10
Reuben
29 Nov 2025
·
Stayed 1 night
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
6
Diane
29 Sept 2025
·
Stayed 1 night
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
10
Lyle
16 Oct 2025
·
Stayed 1 night
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
10
Samuel
21 Nov 2024
·
Stayed 1 night
The room was very clean and the staff were very friendly and welcoming.
The room was very clean and the staff were very friendly and welcoming.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and generally spacious; several mention larger layouts and some include kitchenettes. Comfortable pillows and quiet stays are noted.
Related guest reviews
10
Nabeel
2 Nov 2024
·
Stayed 1 night
Well located in westlands next to Sarit center. Helpful staff and comfortable room. Perfect for a short or longer stay
Well located in westlands next to Sarit center. Helpful staff and comfortable room. Perfect for a short or longer stay
10
Angela
12 Oct 2023
·
Stayed 1 night
Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
10
Hani
24 Jun 2025
·
Stayed 4 nights
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
8
Stacy
25 Nov 2025
·
Stayed 1 night
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
10
Allison
1 Apr 2025
·
Stayed 3 nights
Nice rooms safe property
Nice rooms safe property
10
Reuben
29 Nov 2025
·
Stayed 1 night
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
10
Lyle
16 Oct 2025
·
Stayed 1 night
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
10
Michael
26 Apr 2024
·
Stayed 6 nights
This hotel has nice, larger rooms with kitchenettes and it is next to a large mall. The area seems safe and it is easy to get to other places from this hotel (except for the usual Nairobi traffic).
This hotel has nice, larger rooms with kitchenettes and it is next to a large mall. The area seems safe and it is easy to get to other places from this hotel (except for the usual Nairobi traffic).
10
Ronnen
28 Jul 2024
·
Stayed 3 nights
Specious and clean rooms with a kitchenette
Specious and clean rooms with a kitchenette
10
Kari
9 Mar 2024
·
Stayed 4 nights
Was in town for work and felt well taken care of at the Best Western Plus. My room had everything I needed and more, including one of the best showers I've had at recent hotel stays and a full kitchen. Staff was extremely helpful, including walking me to the mall to help me find a chord I had forgotten. Breakfast buffet was fantastic.
Was in town for work and felt well taken care of at the Best Western Plus. My room had everything I needed and more, including one of the best showers I've had at recent hotel stays and a full kitchen. Staff was extremely helpful, including walking me to the mall to help me find a chord I had forgotten. Breakfast buffet was fantastic.
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AI-generated summary based on recent guest reviews
Service
Service is a major strength—staff are consistently described as friendly, helpful, and proactive, with assistance on tours, safety, and logistics. Isolated issues include slow restaurant service, a denied early checkout, and one serious complaint about reception conduct.
Related guest reviews
10
itamar
26 Jun 2024
·
Stayed 1 night
Best service people I ever met. Next to Sarit Mall 100 yards!! Wonderful breakfast and got an upgrade to a junior suite and extended check-out to 2 PM. Best hotel and location in Nairobi. Wont go anywhere else!!
Best service people I ever met. Next to Sarit Mall 100 yards!! Wonderful breakfast and got an upgrade to a junior suite and extended check-out to 2 PM. Best hotel and location in Nairobi. Wont go anywhere else!!
10
Rita
5 Oct 2025
·
Stayed 3 nights
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
2
Sena
21 Sept 2024
·
Stayed 3 nights
Didn’t allow early checkout
Didn’t allow early checkout
8
Stacy
25 Nov 2025
·
Stayed 1 night
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
10
Lea
13 May 2023
·
Stayed 4 nights
The staff at in every area was super excellent! They are friendly, helpful, kind and quick to respond to any need. We enjoyed everything about our stay and we highly recommend Best Western Plus in Nairobi!
The staff at in every area was super excellent! They are friendly, helpful, kind and quick to respond to any need. We enjoyed everything about our stay and we highly recommend Best Western Plus in Nairobi!
10
Rashad
4 Jul 2024
·
Stayed 4 nights
This was one of the best hotel experiences that I've had, and it was all due to the staff and the way the hotel management caters to the guests. Free breakfast buffet that excellent and well stocked, and they hotel stored our luggage after we checked and went to safari. We visited during the political protest and the arranged for a driver to stay with us to make sure we were safe. If you're visiting Nairobi and want to stay outside the hustle and bustle of downtown, I would highly recommend the Best Western Westlands.
This was one of the best hotel experiences that I've had, and it was all due to the staff and the way the hotel management caters to the guests. Free breakfast buffet that excellent and well stocked, and they hotel stored our luggage after we checked and went to safari. We visited during the political protest and the arranged for a driver to stay with us to make sure we were safe. If you're visiting Nairobi and want to stay outside the hustle and bustle of downtown, I would highly recommend the Best Western Westlands.
10
Michael
12 Apr 2024
·
Stayed 6 nights
The Staff are very helpful, and if there’s a problem they take care of it quickly.
The Staff are very helpful, and if there’s a problem they take care of it quickly.
10
Rita
20 Oct 2025
·
Stayed 4 nights
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
6
RUSSELL
24 Jul 2023
·
Stayed 4 nights
The hotel was great after the initial shock of the prison type atmosphere. I came to understand the metal detectors and barbed/electrical wire fencing were to protect. The people in the community were overwhelmingly kind. The bar and serving staff were also overwhelmingly kind. The main issue I had was with some of the men on the front desk staff that attempted to extort money from me. I reserved a junior suite which is said to accommodate 4 persons. I booked my reservation for 1 person as I was traveling alone. However, I have 1 fried that came to eat and drink with me and came up to my room. The men at the front desk proceeded to call me and tell me I have an unauthorized person in the room and I will have to pay $50 to them. They claimed this was a company policy. No such policy existed as I asked for them to show me the policy and they could not. They then said it was a $20 and they would put it on my bill. I refused. This fraud really put a stain on an otherwise beautiful trip. Those men should not be working for Best Western.
The hotel was great after the initial shock of the prison type atmosphere. I came to understand the metal detectors and barbed/electrical wire fencing were to protect. The people in the community were overwhelmingly kind. The bar and serving staff were also overwhelmingly kind. The main issue I had was with some of the men on the front desk staff that attempted to extort money from me. I reserved a junior suite which is said to accommodate 4 persons. I booked my reservation for 1 person as I was traveling alone. However, I have 1 fried that came to eat and drink with me and came up to my room. The men at the front desk proceeded to call me and tell me I have an unauthorized person in the room and I will have to pay $50 to them. They claimed this was a company policy. No such policy existed as I asked for them to show me the policy and they could not. They then said it was a $20 and they would put it on my bill. I refused. This fraud really put a stain on an otherwise beautiful trip. Those men should not be working for Best Western.
10
Alexia
21 Jul 2024
·
Stayed 8 nights
I really enjoyed my stay at Best Western Plus, There was a complimentary breakfast buffet which was really delicious. The hotel is at a walkable distance to both Sarit and Westgate mall and in a safe area and all the employees were nice and hospitable especially the security workers and the staff at the reception. Yvonne was particularly very helpful and jovial.
I really enjoyed my stay at Best Western Plus, There was a complimentary breakfast buffet which was really delicious. The hotel is at a walkable distance to both Sarit and Westgate mall and in a safe area and all the employees were nice and hospitable especially the security workers and the staff at the reception. Yvonne was particularly very helpful and jovial.
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AI-generated summary based on recent guest reviews
Location
Location is a highlight in Westlands with safe, easy walking access to Sarit Centre and nearby malls, dining, and nightlife. Convenient for business and getting around the area.
Related guest reviews
10
kelvin
14 Feb 2025
·
Stayed 3 nights
This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
10
Reuben
13 Dec 2025
·
Stayed 4 nights
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
6
Bård Marsdal
23 Jan 2026
·
Stayed 4 nights
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
10
ADALBERTO
7 May 2025
·
Stayed 2 nights
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
8
Nana Adjoa
30 Jan 2025
·
Stayed 13 nights
Love the location, literally right next to Sarit Centre (shopping mall). Very easy to get anywhere in Westlands either on foot or by car.
Love the location, literally right next to Sarit Centre (shopping mall). Very easy to get anywhere in Westlands either on foot or by car.
10
Kelsey
12 Feb 2025
·
Stayed 5 nights
Great hotel and close to the Sarit mall.
Great hotel and close to the Sarit mall.
10
Dr. Krishna
29 May 2025
·
Stayed 3 nights
Place is very accessible and in the middle of shopping and business areas
Place is very accessible and in the middle of shopping and business areas
8
Nana Adjoa
22 Sept 2024
·
Stayed 4 nights
Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
10
Lyle
16 Oct 2025
·
Stayed 1 night
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
10
Nana Adjoa
1 Apr 2025
·
Stayed 1 night
Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
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AI-generated summary based on recent guest reviews
Dining
Breakfast receives frequent praise for both variety and quality, and the on-site rooftop venue is well liked. A few guests mention slow service at times.
Related guest reviews
10
Reuben
13 Dec 2025
·
Stayed 4 nights
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
6
Bård Marsdal
23 Jan 2026
·
Stayed 4 nights
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
10
Rita
5 Oct 2025
·
Stayed 3 nights
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
10
Reuben
29 Nov 2025
·
Stayed 1 night
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
10
Lyle
16 Oct 2025
·
Stayed 1 night
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
10
Alexis
10 Jan 2025
·
Stayed 3 nights
Incredible property with the best breakfast!
Incredible property with the best breakfast!
10
Rita
20 Oct 2025
·
Stayed 4 nights
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
10
Nicole
16 Mar 2024
·
Stayed 2 nights
We loved our stay! Excellent customer service, great food! Coffee included with free breakfast ! Wonderful bed and shower! Everyone was very helpful and accommodating! Highly recommend! Great staff and customer care! Thank you!
We loved our stay! Excellent customer service, great food! Coffee included with free breakfast ! Wonderful bed and shower! Everyone was very helpful and accommodating! Highly recommend! Great staff and customer care! Thank you!
10
Ricky
21 Sept 2025
·
Stayed 2 nights
Great staff. Great bfast buffet.
Great staff. Great bfast buffet.
8
Monique
11 Oct 2023
·
Stayed 3 nights
All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
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AI-generated summary based on recent guest reviews
10
Sean
2 weeks ago
·
Stayed 4 nights
Great location for Sarit Expo Center. Nice bar on 11th floor as well. Overall a great stay!
Great location for Sarit Expo Center. Nice bar on 11th floor as well. Overall a great stay!
10
Manoj and Bira
3 weeks ago
·
Stayed 1 night
Excellent staff and location!
Excellent staff and location!
10
Milly
12 Jun 2026
·
Stayed 1 night
The room was spacious and comfortable. The staff were exceptionally accommodating with our requests and made our stay enjoyable. Breakfast was good as well as there were a lot of different food to choose from. The hotel is next to a Carrefour and shopping malls. Perfect for those looking to stay in Nairobi.
The room was spacious and comfortable. The staff were exceptionally accommodating with our requests and made our stay enjoyable. Breakfast was good as well as there were a lot of different food to choose from. The hotel is next to a Carrefour and shopping malls. Perfect for those looking to stay in Nairobi.
10
MUHAMMAD TAHA
18 May 2026
·
Stayed 4 nights
Staff are friendly; Good location; Good breakfast; Good Laundry services. No slippers and no umbrella to guide the guest before reaching the car.
Staff are friendly; Good location; Good breakfast; Good Laundry services. No slippers and no umbrella to guide the guest before reaching the car.
8
Deepak
13 May 2026
·
Stayed 5 nights
Good for business travellers
Good for business travellers
FAQs about Best Western Premier Westlands
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is included. The specific serving hours are not mentioned.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
Airport shuttle services are available, but specific pricing and service hours are not mentioned. Guests can arrange the transfer by contacting the hotel.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities.
What is the location of the property in relation to key landmarks?
The property is located in Highridge, Nairobi, just steps from Sarit Centre and 7 minutes from Westgate Shopping Mall. It is approximately 2.6 km from Uhuru Park and 3 km from Kenyatta International Convention Centre.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of KES 6500 per night. Advance request or confirmation is required for availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-26: 111.92999335327148USD
- 2026-09-27: 131.22999151382447USD
- 2026-09-28: NO DATA
- 2026-09-29: 155.61154786834717USD
- 2026-09-30: 124.08695189208984USD
- 2026-10-01: 119.0015871963501USD
- 2026-10-02: 112.057563306427USD
- 2026-10-03: 112.14197552490235USD
- 2026-10-04: 114.98735297927857USD
- 2026-10-05: 116.15149072265625USD
- 2026-10-06: 116.15149072265625USD
- 2026-10-07: 116.15149072265625USD
- 2026-10-08: 116.15149072265625USD
- 2026-10-09: 113.25611599731445USD
- 2026-10-10: 113.25611599731445USD
- 2026-10-11: 116.15149072265625USD
- 2026-10-12: 116.15149072265625USD
- 2026-10-13: 116.15149072265625USD
- 2026-10-14: 116.15149072265625USD
- 2026-10-15: 116.15149072265625USD
- 2026-10-16: 113.25611599731445USD
- 2026-10-17: 113.25611599731445USD
- 2026-10-18: 116.15149072265625USD
- 2026-10-19: 142.2802922241211USD
- 2026-10-20: 138.6649932975769USD
- 2026-10-21: 142.2802922241211USD
- 2026-10-22: 138.6649932975769USD
- 2026-10-23: 113.25611599731445USD
- 2026-10-24: 113.25611599731445USD
- 2026-10-25: 116.15149072265625USD
- 2026-10-26: 116.15149072265625USD
- 2026-10-27: 116.15149072265625USD
- 2026-10-28: 116.15149072265625USD
- 2026-10-29: 116.15149072265625USD
- 2026-10-30: 113.25611599731445USD
- 2026-10-31: 113.25611599731445USD
- 2026-11-01: 116.89489704208374USD
- 2026-11-02: 116.89489704208374USD
- 2026-11-03: 116.89489704208374USD
- 2026-11-04: 116.89489704208374USD
- 2026-11-05: 116.89489704208374USD
- 2026-11-06: 116.89489704208374USD
- 2026-11-07: 115.68197002716065USD
- 2026-11-08: 115.68197002716065USD
- 2026-11-09: 116.89489704208374USD
- 2026-11-10: 116.89489704208374USD
- 2026-11-11: 127.77994516983033USD
- 2026-11-12: 127.77994516983033USD
- 2026-11-13: 116.89489704208374USD
- 2026-11-14: 116.89489704208374USD
- 2026-11-15: 127.77994516983033USD
- 2026-11-16: 124.13333385543824USD
- 2026-11-17: 124.13333385543824USD
- 2026-11-18: 124.13333385543824USD
- 2026-11-19: 135.0262035621643USD
- 2026-11-20: 116.89489704208374USD
- 2026-11-21: 116.89489704208374USD
- 2026-11-22: 135.0262035621643USD
- 2026-11-23: 124.13333385543824USD
- 2026-11-24: 124.13333385543824USD
- 2026-11-25: 124.13333385543824USD
- 2026-11-26: 124.13333385543824USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Cashless transactions are available
- This property uses solar energy
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for buffet breakfast: approximately KES 2600 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KES 6500.0 per night
- Spa fee: KES 7000 per person per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Karaoke
Bicycle Tour Information
Fitness Center (nearby)
Internet
Free wi-fi