Name: Hotel Palmas De Cortez
Address: Calle 20 noviembre 2 y Valentin Ruiz Gonzalez, Los Barriles, Baja California Sur, Mexico, Los Barriles, Baja California Sur, MX
Price range: $247–$1,270 per night
Rating: 8.25

What guests think

At Hotel Palmas De Cortez, travelers consistently praise the beachfront setting, relaxing vibe, and friendly staff, while feedback about the property's age and maintenance varies, with some updated areas alongside spaces that feel dated or in need of repair.

Guests like the pools (including a swim-up bar), access to fishing and pickleball, and the walkable location near town. Critiques recur around inconsistent cleanliness and upkeep, intermittent hot water, closed or nonfunctioning amenities (e.g., gym or hot tub), limited shade or beach gear, and on-site food and drinks that many find expensive with occasionally unpredictable hours. Service is widely described as warm and helpful, though a few guests report weak follow-up or billing and refund disputes. Expect a relaxed stay with appealing grounds and activities, balanced by variable maintenance and costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Beachfront pool areas and a swim-up bar are highlights, and guests mention tennis, pickleball, and a gym. However, availability and upkeep vary, with the gym sometimes closed, hot tubs not working or cold, limited umbrellas, and some venues not operating.

Related guest reviews

10

Barbara

Mar 5, 2024

·

Stayed 1 night

We we’re pleasantly surprised with the charm and the facilities of the hotel Beautiful beach comfortable pool side area A large sprawling property sitting on an expensive beach Tennis courts pickle ball courts a well equipped gym Saw a driving range Not sure if there was a golf course Food was great Can’t think of 1 thing to complain about Will definitely return to enjoy this hotel

6

Beth

Nov 29, 2024

·

Stayed 5 nights

It is a nice place with LOTS of pickleball! A bit run down. The gym has great equipment but also serves as a storage dump. The restaurant, BayView is fabulous! Also had a fabulous massage at the spa. Unfortunately someone stole my shoes at the pool. Otherwise it was exactly as I expected.

10

Laurie

May 27, 2025

·

Stayed 4 nights

This resort is quiet, right on the beach and has a beautiful pool with a swim up bar. The 2 restaurants on site are great! Nice place for groups celebrating a special event or a family trip.

8

Laura

Apr 15, 2024

·

Stayed 2 nights

Beautiful beach, and the view is awesome. The pool was cold for me, but good for others. The only thing that I didn’t like is that the hotel does not have any umbrelas or chairs at the beach, there are no shadows to hide from the sun. The hotel has a Disc golf course (5 baskets) but they need to clean some trash from the field. Nice jacuzzi!!!

8

Carrie

Apr 21, 2025

·

Stayed 5 nights

Great location right on the beach. You are really paying for the location. This is a very quiet hotel and community in general located about an hour from Cabo. The restaurants they have offered a variety of options and the staff at the restaurants were very friendly and accommodating. It was a little cooler and windier during spring break than Cancun. The gym was closed during our stay with no alternative options offered. They do suggest a 10 percent gratuity for the entire stay, which seems high. I’d recommend this property for travelers looking to be away from the hustle of Cabo.

8

mark

Jan 12, 2022

·

Stayed 4 nights

We had a great time. A large property w/ multiple pools, gym, tennis courts. As we were there in a less busy season we had the place to ourselves!

8

Richard

Oct 7, 2025

·

Stayed 5 nights

Really nice pool, bar, restaurant and the beach is amazing. 5 star cleanliness. The only issue we had was a 5 day stay with no hot water in the shower. It was reported with no follow up. I would have given 5 stars across the board if they would have taken care of it. If they communicated back with me I would have given the staff 5 stars

8

Jorge

Mar 10, 2024

·

Stayed 1 night

El lugar siempre es muy tranquilo, siempre para poderse relajar, la recepción siempre nos recibe excelente pero hay que mejorar el servicio en restaurantes. No estaba funcionando el jacuzzi (solo estaba caliente sin burbujas) La habitación es limpia son embargo hay lugares donde hay polvo, el sillón que están dentro de la habitación. Las TV son viejas y el sillón dentro de la cabaña tambien. El costo beneficio se obtiene realmente por la tranquilidad del lugar, acceso a la playa, regaderas y baños cerca de alberca y buen servicio del bar de alberca principal.

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4

Leah

Jul 10, 2024

·

Stayed 1 night

Feels dated, rooms are like prison bunks, people next to us smoking so we could smell it in our room, eerie lack of people, FOOD BITS IN THE POOL (which was also murky and overwhelming smell of chlorine), beach access was nice. Overall a bizarre experience and fine if you are wanting to go to Mexico, but not be in Mexico.

10

Glen

Jan 7, 2025

·

Stayed 1 night

Nice room, decent wifi and cell phone reception for Baja. Beach access is soso for wind sports, the reason I came. Hot tub was cold. Friendly staff.

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Cleanliness

Feedback is mixed: many note clean rooms and well-kept grounds and pools, while others report dirty or musty rooms, mold, ants or other bugs, and occasionally murky pools. Housekeeping consistency varies.

Related guest reviews

6

cindy d.

Sep 18, 2022

·

Stayed 5 nights

The hotel is typical third world—building items unfinished with not much design. We had to insist upon being moved to another room since the first room was dirty. Breakfast was inexpensive but quite nice. Bar was good but pools filter did not work.

6

Eric

Jun 5, 2024

·

Stayed 4 nights

The property seems as if its hey day has passed. The rooms are ok but there were issues with small bugs. The common areas are somewhat kept up but the small pool in the garden area was never cleaned or operational but it didn't have a sign stating it was closed only staff sayin when asked that it wasn't operational. The rinse shower from the beach is barely operational b/c the handles fall off the valves. Not having complimentary coffee or a way to get ice for the room seemed cheap. The inability to charge dining or other items to the room besides the pool bar is inconvenient.

4

Christopher

Nov 14, 2023

·

Stayed 2 nights

Staff at the hotel is great. Property is dated and dirty. Rooms had broken items and we got bed bugs. Not Awesome.

8

Richard

Oct 7, 2025

·

Stayed 5 nights

Really nice pool, bar, restaurant and the beach is amazing. 5 star cleanliness. The only issue we had was a 5 day stay with no hot water in the shower. It was reported with no follow up. I would have given 5 stars across the board if they would have taken care of it. If they communicated back with me I would have given the staff 5 stars

8

Joseph

Aug 18, 2025

·

Stayed 3 nights

Pretty nice place. Clean rooms and great staff. Our stay was for fishing. There were other activities available too. Would come back.

4

Donald

Apr 23, 2025

·

Stayed 2 nights

Overall the pool area was nice, kid friendly access, grounds were clean. Our room was dirty, mold growing on ceiling of our bathroom, damaged tiles in our bathroom that were jagged and unsafe, room had a very bright television outside of it that lite it up at night. We were moved to a different room the following day which was better. Food menu was kid friendly but pricing was not, expect to pay $75 CDN for family of 4 (breakfast) and dinner was $150 . They need a kids menu option and more affordable options for breaky. Service was great, staff is friendly and helpful. I would not stay here again.

10

Ida Mae

Apr 11, 2025

·

Stayed 7 nights

We stayed there for a week, and everything was ready and clean when we arrived. Each day, we were given two bottles of water, which was a nice touch. The pool and hot tub area were always clean and well-maintained, and there was never any noise after 10 p.m.—even before that, it was pretty quiet. The best part was being right on the beach with easy access. It made our stay really relaxing.

4

Leah

Jul 10, 2024

·

Stayed 1 night

Feels dated, rooms are like prison bunks, people next to us smoking so we could smell it in our room, eerie lack of people, FOOD BITS IN THE POOL (which was also murky and overwhelming smell of chlorine), beach access was nice. Overall a bizarre experience and fine if you are wanting to go to Mexico, but not be in Mexico.

6

Andy

Apr 15, 2024

·

Stayed 1 night

This property is tired. Was hoping to stay for more than one night but ended up going elsewhere. Pool was dirty, room bedding very old, and on positive side wonderful location.

4

Skip

Mar 30, 2024

·

Stayed 9 nights

I had ants all over my bathroom. I reported it and was told that they would put in a work order. After 3 days i bought a can of bug spray myself and sprayed them' I paid for a room $230/night with a view, it had a huge marlin on top of a building in front of me. The restaurant had a new manager who was Very arrogant when I met him. Overall I expected the care and service I had the year before, it Didn't. Twice I had the "make up" sign on the door and they didn't clean the room. I will NEVER go there again!!!

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Rooms

Rooms range from simple to spacious suites with sea-facing views, but decor is often dated and some units feel worn. Guests mention noise from events or neighboring rooms and occasional Wi-Fi or in-room amenity gaps (e.g., hairdryer, TV reception).

Related guest reviews

10

Rachel

May 4, 2025

·

Stayed 1 night

Pool was great and location. Room was very nice!

6

Stacy

Oct 25, 2024

·

Stayed 4 nights

We were in a cabana and it was very “old”. It had an awful smell. We tried keeping the door and windows open when we were there. It helped a little.

8

Jonathan

Dec 17, 2023

·

Stayed 1 night

We enjoyed a one night stay in early December. The front desk and restaurant staff were very friendly and engaging. Overall the hotel room was very nice and the ocean view was worth the extra cost. The bathroom and overall size of the room was very comfortable. The resort clean and well kept, but certain aspects were dated, and the landscaping lighting at night could really use an upgrade. Much of the service and amenities were closed, as occupancy seemed very low. The front desk provided hours of operation for the restaurants and bars, but then never opened, such as the sushi restaurant we hoped to dine at or the snack bar. We’d stay again.

10

Mary

Dec 8, 2024

·

Stayed 7 nights

The presidential suite was spacious & comfortable. Television was not good reception. It would be nice to provide coffee filter and coffe e grounds in presidential suite as a convenience.

8

Laurie

Jan 27, 2023

·

Stayed 2 nights

Nice rooms, great view of pool area & ocean. Balcony was lovely. Unfortunately, wifi did not work in room, only on balcony or pool side. Had a good supper in restaurant. Overall, very nice.

8

paul w

Apr 24, 2024

·

Stayed 3 nights

Pool area was nice. Room view was nice but bathroom lacked a hairdryer. No bellman available in morning.

4

Leah

Jul 10, 2024

·

Stayed 1 night

Feels dated, rooms are like prison bunks, people next to us smoking so we could smell it in our room, eerie lack of people, FOOD BITS IN THE POOL (which was also murky and overwhelming smell of chlorine), beach access was nice. Overall a bizarre experience and fine if you are wanting to go to Mexico, but not be in Mexico.

10

Glen

Jan 7, 2025

·

Stayed 1 night

Nice room, decent wifi and cell phone reception for Baja. Beach access is soso for wind sports, the reason I came. Hot tub was cold. Friendly staff.

6

David

Jan 24, 2024

·

Stayed 4 nights

It’s a little run down in parts, maybe past it’s prime. Also our room was very dark, almost a cave, and when the room above used their bathroom you heard the drains loud and clear. But the staff were all friendly and helpful. And the beachfront setting is quite special, amazing sunsets and sunrises.

6

Lori

Mar 24, 2025

·

Stayed 7 nights

This property is dated. If something is no longer available ie: the pizza place or gym. That should be removed from their list of options.

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Service

Staff are frequently praised as friendly and helpful across the property. A minority cite poor follow-up on issues, difficulty with reservations, and a few serious billing or refund disputes.

Related guest reviews

2

Darrell Milciades

Mar 2, 2024

·

Don't be fooled by the response to this review. This hotel is quick to respond to poor reviews as if they care about your stay, but that is not the case. The room was full of an ant/termite type bug? The bed was awful the pillow was a sheet, the food was very expensive and awful. If you want to lay on the beach, you will need to pay 25.00 to rent an umbrella and a chair. I was unable to stay the second night of a four night stay. I communicated to the front desk that I was unable to stay another night and I was told that they would refund the three nights. When Travelocity called the front desk they refused to refund the three nights but did refund two of them. They claimed that we took a tour and used that as an excuse to not refund the three nights. We never took a tour? We were not expecting a 5 star experience but we were not expecting a total disregard for hygiene and such poor customer service?

10

Mark

Sep 13, 2024

·

Stayed 2 nights

Nice Hotel the service was great. The restaurant manager does an excellent job, very impressive

6

Glenn

Mar 13, 2024

·

Stayed 1 night

The property was fine, a nice location. The front desk and checkout stole $5,000 pesos from me and did nothing to correct this. I am not sure but it seemed to be a joined effort at checked charging me for incidentals. Too bad because it is a nice property.

10

Tamer

Jan 10, 2024

·

Stayed 4 nights

What a beautiful resort with breathtaking sea views. The staff was outstanding from the front desk to the restaurant with great customer service, prompt response to all requests and helpful tips around the city. A special shout out to Alina Damian at the front desk who went above and beyond to accommodate a room change and transportation.

8

Alan

Dec 15, 2024

·

Stayed 3 nights

The person arranging fishing trips was hard to find, otherwise, it was superb. Great resort, Van Wormer resort. Thx AL Van Wormer

10

Jody

Jul 15, 2025

·

Stayed 3 nights

We absolutely love staying at this property. So convenient for us. Very friendly staff.

8

Richard

Oct 7, 2025

·

Stayed 5 nights

Really nice pool, bar, restaurant and the beach is amazing. 5 star cleanliness. The only issue we had was a 5 day stay with no hot water in the shower. It was reported with no follow up. I would have given 5 stars across the board if they would have taken care of it. If they communicated back with me I would have given the staff 5 stars

8

Joseph

Aug 18, 2025

·

Stayed 3 nights

Pretty nice place. Clean rooms and great staff. Our stay was for fishing. There were other activities available too. Would come back.

4

Donald

Apr 23, 2025

·

Stayed 2 nights

Overall the pool area was nice, kid friendly access, grounds were clean. Our room was dirty, mold growing on ceiling of our bathroom, damaged tiles in our bathroom that were jagged and unsafe, room had a very bright television outside of it that lite it up at night. We were moved to a different room the following day which was better. Food menu was kid friendly but pricing was not, expect to pay $75 CDN for family of 4 (breakfast) and dinner was $150 . They need a kids menu option and more affordable options for breaky. Service was great, staff is friendly and helpful. I would not stay here again.

8

John

Nov 30, 2024

·

Stayed 2 nights

Stay here frequently. Great place. I asked the young gentleman at the reception desk if they could make a reservation for me. He said no because they didn’t have the number. Really? Young lady stepped in and took care of it for me. Thanks

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Location

Excellent setting on the Sea of Cortez with easy beach access and a walkable distance to town; many find it quiet and safe. Some note dust or noise from vehicles on the beach and the distance from Cabo.

Related guest reviews

6

Tammy

Jan 14, 2023

·

Stayed 1 night

Great location! Beautiful Sea of Cortez steps away from your room. Lots of restaurants.Wonderful for child.

10

Jennifer

Mar 18, 2025

·

Stayed 2 nights

Hotel Palmas is a nice resort property on the beach. All the staff from the front desk to the cleaning staff and the restaurant staff were very nice and made us feel welcome. The room and premises were very clean and we enjoyed walking to shops and restaurants in town. We also enjoyed treatments at the small spa at the hotel.

8

Carrie

Apr 21, 2025

·

Stayed 5 nights

Great location right on the beach. You are really paying for the location. This is a very quiet hotel and community in general located about an hour from Cabo. The restaurants they have offered a variety of options and the staff at the restaurants were very friendly and accommodating. It was a little cooler and windier during spring break than Cancun. The gym was closed during our stay with no alternative options offered. They do suggest a 10 percent gratuity for the entire stay, which seems high. I’d recommend this property for travelers looking to be away from the hustle of Cabo.

8

Jeff

Jun 3, 2024

·

Stayed 3 nights

Great hidden gem! Not too busy for such a large resort. Practically had the place all to ourselves. Felt very safe and not too far to explore other places around the area.

6

Eddie

Nov 27, 2024

·

Stayed 3 nights

Great location, right on the beach and walking distance to center of town. Sport fishing fleet is based here and pickle ball Club is nextdoor. I think there’s decent fishing right on the beach in front of hotel. Restaurants in hotel are excellent but not cheap and staff is friendly. We would come back here anytime!

10

Tom

Apr 28, 2025

·

Stayed 3 nights

Nice staff beach is close also town walking distance

10

Robert

May 9, 2025

·

Stayed 3 nights

Perfect location

10

Ida Mae

Apr 11, 2025

·

Stayed 7 nights

We stayed there for a week, and everything was ready and clean when we arrived. Each day, we were given two bottles of water, which was a nice touch. The pool and hot tub area were always clean and well-maintained, and there was never any noise after 10 p.m.—even before that, it was pretty quiet. The best part was being right on the beach with easy access. It made our stay really relaxing.

10

Marco

Nov 19, 2024

·

Stayed 3 nights

Everything was great except the non stop traffic driving along the beach near the pool.

10

Tom

Apr 16, 2025

·

Stayed 8 nights

Nice place to stay right on the beach.

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Dining

On-site restaurants receive frequent compliments for taste and variety, with standout breakfasts and poolside service. Prices are often considered high, and a few guests encountered venues or hours not operating as posted.

Related guest reviews

8

Leslie

Dec 31, 2023

·

Stayed 4 nights

My husband, dog and I stayed in Hotel Palmas de Cortez in December 2023. The ground floor room was a little older but very clean and well maintained. The breakfast which was included and made to order (Mexican and North American dishes) was fantastic and the restaurant is right on the beach with outdoor tables on a deck. The front desk, cleaning and restaurant staff were all very friendly and helpful and they were super welcoming to our dog. We were able to walk to great restaurants for dinner along the beach a couple of times and had a glass of wine and a beer at a scenic bar on the water that was associated with the hotel.

10

Barbara

Mar 5, 2024

·

Stayed 1 night

We we’re pleasantly surprised with the charm and the facilities of the hotel Beautiful beach comfortable pool side area A large sprawling property sitting on an expensive beach Tennis courts pickle ball courts a well equipped gym Saw a driving range Not sure if there was a golf course Food was great Can’t think of 1 thing to complain about Will definitely return to enjoy this hotel

10

Anthony

May 29, 2025

·

Stayed 4 nights

Staff are very friendly, food was good, not great, good value. Downside was construction going on during our stay which was noisy and dusty.

10

Laurie

May 27, 2025

·

Stayed 4 nights

This resort is quiet, right on the beach and has a beautiful pool with a swim up bar. The 2 restaurants on site are great! Nice place for groups celebrating a special event or a family trip.

8

David

Feb 21, 2024

·

Stayed 7 nights

The entire property was clean and safe. The staff was excellent and helpful. It was close to the center of town and it was nice to be right on the beach The food and drinks on site were very expensive. I would not purchase food or drinks if I stayed there again. Coffee was $5 each and not great. Free coffee in the morning would have gone a long way in wanting us to visit again. We could have bought a coffee maker and saved money over our 7 day stay.

10

Jeff

Mar 28, 2025

·

Stayed 3 nights

delightful spot, friendly staff, wonderful restaurant, particularly the guacamole and salsa made at your table

4

Donald

Apr 23, 2025

·

Stayed 2 nights

Overall the pool area was nice, kid friendly access, grounds were clean. Our room was dirty, mold growing on ceiling of our bathroom, damaged tiles in our bathroom that were jagged and unsafe, room had a very bright television outside of it that lite it up at night. We were moved to a different room the following day which was better. Food menu was kid friendly but pricing was not, expect to pay $75 CDN for family of 4 (breakfast) and dinner was $150 . They need a kids menu option and more affordable options for breaky. Service was great, staff is friendly and helpful. I would not stay here again.

6

Eddie

Nov 27, 2024

·

Stayed 3 nights

Great location, right on the beach and walking distance to center of town. Sport fishing fleet is based here and pickle ball Club is nextdoor. I think there’s decent fishing right on the beach in front of hotel. Restaurants in hotel are excellent but not cheap and staff is friendly. We would come back here anytime!

8

Jonathan

Dec 17, 2023

·

Stayed 1 night

We enjoyed a one night stay in early December. The front desk and restaurant staff were very friendly and engaging. Overall the hotel room was very nice and the ocean view was worth the extra cost. The bathroom and overall size of the room was very comfortable. The resort clean and well kept, but certain aspects were dated, and the landscaping lighting at night could really use an upgrade. Much of the service and amenities were closed, as occupancy seemed very low. The front desk provided hours of operation for the restaurants and bars, but then never opened, such as the sushi restaurant we hoped to dine at or the snack bar. We’d stay again.

6

Nicole

Apr 5, 2025

·

Stayed 8 nights

Limited pool towels - sink fell out and smashed with 2.5 days left without sink. One whole day without shower water. Pool bar drinks high priced, small cups and inconsistent quality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $296	2 $279	3 $286
4 $286	5 $247	6 $321	7 $296	8 $294	9 $294	10 $295
11 $294	12 $255	13 $255	14 $319	15 $343	16 $343	17 $315
18 $254	19 $294	20 $255	21 $252	22 $254	23 $252	24 $264
25 $691	26 $254	27 $255	28 $255	29	30 $255	31 $276

Hotel Palmas De Cortez

About this property

Location

Room options

Double Room Ocean View

Bungalow

Standard Double Room

Two-Bedroom Condo

Double Room Pool Side

Guest reviews of Hotel Palmas De Cortez

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Palmas De Cortez

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $374	21 $374	22	23	24	25	26 $1,270
27 $296	28 $252	29 $247	30 $296