Is parking available at the hotel?

Limited on-site parking is available at the hotel. It is important to note that a reservation is not required, but parking spaces are limited.

What type of breakfast is offered and what are the serving hours?

The hotel offers a buffet breakfast for a fee of approximately PLN 89 per person. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of PLN 100 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

The hotel provides airport shuttle services for a fee of PLN 150 per vehicle (one-way, maximum occupancy 3). Guests must contact the hotel with arrival details to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility may vary.

Where is the hotel located in relation to key attractions?

The hotel is located in the heart of Kraków, just a 1-minute drive from Blonia Park and 6 minutes from Main Market Square. It is approximately 2.1 km from Wawel Castle and 3 km from Galeria Krakówska.

What are the hotel's policies regarding children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding. The hotel also has connecting/adjoining rooms available, subject to availability.

Hyatt Place Krakow - 4 Star Hotel in Poland

Average nightly price at Hyatt Place Krakow by month, last 12 months (USD)
Month	Average price
January	$68
February	$73
March	$85
April	$96
May	$115
June	$112
July	$99
August	$101
September	$129
October	$118
November	$101
December	$111

What guests think

Across recent reviews, Hyatt Place Krakow is praised for spotless, modern rooms and friendly staff, with many guests highlighting good value and convenient tram access, while noting the location is outside the Old Town and better reached by public transport.

Breakfast and on-site dining are frequently described as tasty and varied, though several guests consider breakfast expensive and note limited vegan options. Facilities include a decent gym that some found exceptionally equipped despite a few maintenance gripes, and on-site parking that is paid and can fill up. Some guests mention warm or noisy rooms, smaller bathrooms, and unsatisfying pillows or soft mattresses, plus occasional corridor noise. A good fit for visitors comfortable staying outside the center.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the gym, with some calling it well equipped despite a few maintenance issues. On-site parking is available but paid and can get full.

Related guest reviews

10

Paulina Dominika

Jul 2, 2025

·

Stayed 1 night

Great hotel in a quiet neighborhood but walking distance to the tram. Tram is a 15 minute ride to the center of all the action. The bathroom is as amazing and the bed is so comfy. Great for families and onsite parking. We parked at an adjacent lot to save some money. Mini fridge with coffee, tea and bottled waters.

6

Marcela

Feb 19, 2023

·

Stayed 2 nights

Hotel is in an area full of construction. Parking (50 zloty per day) gets full quickly on the weekends and there is not enough spaces for the hotel. The rooms were small. Beds were also small and hard and although a new hotel, things were already failing. Small light fixtures were loose, sink leans to the right where the soap dish is, so all the water on the counter slides to the floor, shower door rubber trim was coming off. Breakfast was mediocre and not the most fresh. Way too many kids in the area and all using the business computers to play video games. Even my preteen kid said it was too much. Hotel was about 1.5-2km outside city center and you needed to take a Bolt or taxi (if they could find you). The price was decent but we would not stay again.

6

julie

Jul 3, 2025

·

Stayed 1 night

Nice enough overall. No vegan food in restaurant. Pillows dreadful. Rooms hot. Well equipped gym (probably the best Ive seen in a hotel), however one side of of the free weights rack totally locked so not able to alter the height-big safety issue (clearly not maintained).

10

Darryl

Sep 22, 2023

·

Stayed 1 night

Staff allowed me to store a large bag a week before my actual stay there and before I entered Ukraine - and allowed me access the fitness facility after hours to clean up after 2 days of travel. It was helpful beyond belief and the other service aspects of the hotel and its personnel are excellent.

10

Karolina

Aug 1, 2023

·

Stayed 3 nights

Excellent hotel, family friendly, gym, delicious food exceptional breakfast buffet. Great location with park and playground for kids. Really lovely hotel. Will definitely be back next time.

10

James

Jan 24, 2026

·

Stayed 1 night

Spotless, staff great. Nothing negative. Maybe another bench in the fitness center would be good. Simply superb

10

Jeffrey

Nov 6, 2025

·

Stayed 2 nights

Room was very clean, nice restaurant on ground floor. It is a Good 45 min walk from center, but there are many interesting shops and architecture along the way. I would look from weekly pass for the team- ask at front desk where to buy. Overall it was a beautiful area- many apartments do you’ll find people out walking in the evening.

10

Lee

Mar 25, 2025

·

Stayed 5 nights

Perfect hotel for exploring Krakow. Brand new build with all the modern conveniences, friendly staff and a great value premium food and drinks offering. Highly recommended stay, with the 20 tram just outside!

8

Ulrika

May 13, 2024

·

Stayed 3 nights

Beautiful hotel with all the facilities needed.

10

Martin

Apr 8, 2024

·

Stayed 5 nights

Fantastiskt behaglig vistelse. En bit ifrån city men nära nog att det inte var jonbbbigt att ta sig runt. Pkte runt hela krakow kommunalt och nästan alla turer behövde vi inte byta färdmedel. Smidigt med parkering och nära att ta sig utan att åka rakt in i city trafiken. Lätt att köra och hitta. Sängarna är fantastiska Gade önskat en pool. + eller - var att hotellet ligger precis bredvid Wisla Cracows fotbolls stadion vilket kunde skapa ljud/oljud. Beroende på hur känslig man är. Mitt tips är att passa på att gå på matchen när ni ändå är där.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean or spotless. A rare complaint mentions inconsistent housekeeping.

Related guest reviews

10

Armando

Aug 23, 2025

·

Stayed 2 nights

This property is clean and modern. The rooms are fine and with comfortable beds. There are other adjoining hotels but traffic is minimal. There’s a pathway to a very large exercise park. Best way from hotel to downtown is via Uber. Downtown travel is almost impossible with rental car and is not worth the trouble trying to find parking or working through the non resident restrictions.

10

James

Feb 18, 2026

·

Stayed 3 nights

The hotel was spotless with friendly staff. Fully recommend especially with the rate we paid. Would be nice to have breakfast included or for a reasonable rate as it was a little expensive.

10

Kurt

Jan 27, 2026

·

Stayed 1 night

Super hilfsbereites, freundliches Personal. Extrem sauber . SeEx

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10

Hung Tzu

Jan 25, 2026

·

Stayed 2 nights

Excellent clean room!! Would highly recommend staying here :)

10

April

Jun 4, 2025

·

Stayed 3 nights

The staff was incredibly helpful with getting dinner reservations on very short notice. The rooms were clean and quiet

2

Adel

Feb 18, 2023

·

Stayed 6 nights

Que de mauvaises surprises le lit pour enfant n etait pas prévu, apres avoir attendu pour le mettre en place finalement ce n etait qu un lit une place et sans oreiller. Menage pas fait tous les jours. L hôtel n est pas a la hauteur

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10

Alex

Aug 22, 2024

·

Stayed 2 nights

Great stay. Very clean. Friendly staff

10

theresa

Sep 23, 2023

·

Stayed 2 nights

Hotel was very clean and the breakfast was very good.

8

George

Aug 13, 2025

·

Stayed 2 nights

Typical hotel, nice and clean.

10

TETIANA

Nov 8, 2025

·

Stayed 4 nights

Clean and great customer service

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with many praising the beds. Some report warm or noisy ventilation, smaller rooms or bathrooms, and unsatisfying pillows or soft mattresses, plus occasional corridor noise.

Related guest reviews

8

Stephen

Aug 14, 2024

·

Stayed 4 nights

We stayed at Hyatt Krakow for 4 nights in August 2024. Hotel is fairly well located - it’s a short tram ride into the old town or a cheap 10min Uber (about £4.50 each way). The hotel still feels very new; rooms were nicely designed and comfortable and had nice air conditioning for the summer heat. Breakfast at the hotel was incredibly busy and chaotic with too many people in a very small space - felt like a school canteen. If you want a relaxing stay, this hotel is not the one. Similarly, our 6th floor room’s neighbouring rooms were very loud constantly, with people crashing about constantly, screaming at each other and children(!) running up and down the corridors well into the early hours. A lot of families seemed to let their kids just run around including between rooms, slamming doors or shouting at each other. The hotel is smart, it’s well located for airport and travel to the town but it was let down by its really chaotic feel and loud environments, with staff seemingly not wanting to intervene.

8

Courroy

Nov 19, 2025

·

Stayed 3 nights

Hotel,literie, personnel et petit dejeuné au top. Seul petit bémol, la ventilation/chauffage dans la chambre était assez bruyant. Hotel un peu loin du centre de cracowie.

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10

Carolyn

Nov 8, 2025

·

Stayed 2 nights

It was an excellent stay, an excellent room and bed, staff were very helpful and friendly.

10

Elliott

Nov 30, 2023

·

Stayed 3 nights

Perfect place for our stay. Room was tidy and very clean and was well maintained by housekeeping throughout our 4 days here. Shower was great and bed extremely comfortable. The Hotel is only a 10 minute Bolt or Uber to the Old Town Centre so also in a very convenient location. Would definitely stay again!

6

Marcela

Feb 19, 2023

·

Stayed 2 nights

Hotel is in an area full of construction. Parking (50 zloty per day) gets full quickly on the weekends and there is not enough spaces for the hotel. The rooms were small. Beds were also small and hard and although a new hotel, things were already failing. Small light fixtures were loose, sink leans to the right where the soap dish is, so all the water on the counter slides to the floor, shower door rubber trim was coming off. Breakfast was mediocre and not the most fresh. Way too many kids in the area and all using the business computers to play video games. Even my preteen kid said it was too much. Hotel was about 1.5-2km outside city center and you needed to take a Bolt or taxi (if they could find you). The price was decent but we would not stay again.

8

JULIE

Dec 5, 2024

·

Stayed 1 night

We only stayed here one night as our flight was cancelled. We arrived at the hotel at 9.30pm and managed to get a meal which was good. The staff were very pleasant and the room was clean although the bathroom was small. We had breakfast the following morning which was adequate.

6

julie

Jul 3, 2025

·

Stayed 1 night

Nice enough overall. No vegan food in restaurant. Pillows dreadful. Rooms hot. Well equipped gym (probably the best Ive seen in a hotel), however one side of of the free weights rack totally locked so not able to alter the height-big safety issue (clearly not maintained).

10

Marc

Dec 20, 2025

·

Stayed 5 nights

Great location and quality to price ratio. Very comfortable and well fitted room, except for my pillow and a heating that doesn’t go below 19 which was too warm for me. Still 5⭐️ would definitely come back when in Krakow

10

Tenby

Dec 19, 2025

·

Stayed 1 night

Great staff and very comfortable.

8

Rostyslav

Sep 24, 2025

·

Stayed 1 night

Overall the hotel is very well maintained and nice. Bed was little uncomfortable because, the mattress was too soft.

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Service

Staff are widely described as friendly and helpful, with examples of going above and beyond. A few reviews cite slow or unfriendly check-in and inexperienced teams.

Related guest reviews

10

Carlos

Jan 3, 2026

·

Stayed 4 nights

Excelente hotel!!, gran servicio.

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8

ADAM

Sep 17, 2024

·

Stayed 7 nights

The staffing is young and inexperienced, needs a lot more training in regards to paying attention to the customer instead of the immediate tasks.

10

Ian

May 24, 2025

·

Stayed 5 nights

The cleaning staff were excellent, replaced our towels and bottles of water every day without being asked to. All the staff from reception, bar staff and buffet were friendly and helpful. Choice of food at the breakfast buffet was one of the best I have ever experienced and there was plenty off it and as soon as one food was done it was replaced immediately.

10

James

Feb 18, 2026

·

Stayed 3 nights

The hotel was spotless with friendly staff. Fully recommend especially with the rate we paid. Would be nice to have breakfast included or for a reasonable rate as it was a little expensive.

10

Kristie

Jun 15, 2025

·

Stayed 2 nights

Exceptional price for the room. Loved the service.

10

Kurt

Jan 27, 2026

·

Stayed 1 night

Super hilfsbereites, freundliches Personal. Extrem sauber . SeEx

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10

CHRISTOPHE

May 18, 2025

·

Stayed 3 nights

Bien placé, chambre grande et calme. Bon séjour. Grand hôtel mais personnel accueillant et disponible.

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10

Darryl

Sep 22, 2023

·

Stayed 1 night

Staff allowed me to store a large bag a week before my actual stay there and before I entered Ukraine - and allowed me access the fitness facility after hours to clean up after 2 days of travel. It was helpful beyond belief and the other service aspects of the hotel and its personnel are excellent.

10

April

Jun 4, 2025

·

Stayed 3 nights

The staff was incredibly helpful with getting dinner reservations on very short notice. The rooms were clean and quiet

6

Maria

Nov 4, 2024

·

Stayed 4 nights

Rummet och hotellet var jättefin. Personalen anser jag att dom behöver träna på hur man gör en bra service, ganska oförskämd och bryr inte om gästerna. Frukosten var hemsk, inte värt alls pengarna speciellt kaffe. Läget är helt okej ganska lugnt, det fanns en butik och hotel restaurang.

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Location

In a quiet area near parks and the stadium, with a tram close by for an easy 10–15 minute ride to the Old Town; walking can take 30–45 minutes. Some note limited nearby dining, but airport access is convenient.

Related guest reviews

10

JongKwan

Feb 2, 2026

·

Stayed 1 night

객실 깨끗하고 짇원도 친절합니다. 다만 시내(광장)에선 겨울에 걷기는 좀 애매한 거리입니다.

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8

Stephen

Aug 14, 2024

·

Stayed 4 nights

We stayed at Hyatt Krakow for 4 nights in August 2024. Hotel is fairly well located - it’s a short tram ride into the old town or a cheap 10min Uber (about £4.50 each way). The hotel still feels very new; rooms were nicely designed and comfortable and had nice air conditioning for the summer heat. Breakfast at the hotel was incredibly busy and chaotic with too many people in a very small space - felt like a school canteen. If you want a relaxing stay, this hotel is not the one. Similarly, our 6th floor room’s neighbouring rooms were very loud constantly, with people crashing about constantly, screaming at each other and children(!) running up and down the corridors well into the early hours. A lot of families seemed to let their kids just run around including between rooms, slamming doors or shouting at each other. The hotel is smart, it’s well located for airport and travel to the town but it was let down by its really chaotic feel and loud environments, with staff seemingly not wanting to intervene.

10

Prosper

Sep 22, 2023

·

Stayed 2 nights

The hotel is away from center Old Town but the tram is a block away. A very nice quiet hotel.

10

Frank

Aug 22, 2025

·

Stayed 1 night

Hotel liegt am Fußballstadion 30 Min. zu Fuß ins Stadtzentrum ÖPNV 15 min Fussläufig

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10

Daniel

Aug 16, 2025

·

Stayed 2 nights

Property was not too far from airport so this was convenient. Not a lot of food options, but there is a small store nearby. I would definitely stay again as it was clean and safe.

10

Paulina Dominika

Jul 2, 2025

·

Stayed 1 night

Great hotel in a quiet neighborhood but walking distance to the tram. Tram is a 15 minute ride to the center of all the action. The bathroom is as amazing and the bed is so comfy. Great for families and onsite parking. We parked at an adjacent lot to save some money. Mini fridge with coffee, tea and bottled waters.

8

Fabio

Aug 11, 2024

·

Stayed 3 nights

Very good hotel but faraway from downtown. You need to always use public transportation to get there.

10

Jeffrey

Nov 6, 2025

·

Stayed 2 nights

Room was very clean, nice restaurant on ground floor. It is a Good 45 min walk from center, but there are many interesting shops and architecture along the way. I would look from weekly pass for the team- ask at front desk where to buy. Overall it was a beautiful area- many apartments do you’ll find people out walking in the evening.

10

Lee

Mar 25, 2025

·

Stayed 5 nights

Perfect hotel for exploring Krakow. Brand new build with all the modern conveniences, friendly staff and a great value premium food and drinks offering. Highly recommended stay, with the 20 tram just outside!

8

??

Jul 23, 2025

·

Stayed 1 night

ホテルは清潔でとても良かったです。朝食も美味しく頂けました。ただ、周辺にレストランは少なく、徒歩での移動は時間がかかります。

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Dining

Breakfast and restaurant meals are often praised for variety and taste, but several guests find breakfast overpriced. There are occasional complaints about breakfast quality and limited vegan options.

Related guest reviews

10

Ian

May 24, 2025

·

Stayed 5 nights

The cleaning staff were excellent, replaced our towels and bottles of water every day without being asked to. All the staff from reception, bar staff and buffet were friendly and helpful. Choice of food at the breakfast buffet was one of the best I have ever experienced and there was plenty off it and as soon as one food was done it was replaced immediately.

8

Tanus

Dec 2, 2024

·

Stayed 3 nights

The hotel is ok but in the outskirts of the city and there is nothing around it. IT is true that it takes only 10min from the old town by tram to get to it but for a weekend visit I would suggest something nearer to the Old Town for convenience. The breakfast price is a bit over the top. Overall the rooms and hotel conditions are very nice, super modern and new, clean

6

Mingyu

Dec 30, 2025

·

Stayed 1 night

I liked that there was a variety of menus.

8

JULIE

Dec 5, 2024

·

Stayed 1 night

We only stayed here one night as our flight was cancelled. We arrived at the hotel at 9.30pm and managed to get a meal which was good. The staff were very pleasant and the room was clean although the bathroom was small. We had breakfast the following morning which was adequate.

6

julie

Jul 3, 2025

·

Stayed 1 night

Nice enough overall. No vegan food in restaurant. Pillows dreadful. Rooms hot. Well equipped gym (probably the best Ive seen in a hotel), however one side of of the free weights rack totally locked so not able to alter the height-big safety issue (clearly not maintained).

10

Paul

Nov 28, 2024

·

Stayed 1 night

Fantastic property. Very swish and modern. Excellent value for money when we stayed. Amazing food in the restaurant!

10

Paul

Dec 4, 2024

·

Stayed 2 nights

Sehr schön. Nettes Personal. Frühstück war sehr schön präsentiert. Mit jeglicher Vielfalt.

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10

theresa

Sep 23, 2023

·

Stayed 2 nights

Hotel was very clean and the breakfast was very good.

10

mary jo

Oct 29, 2024

·

Stayed 3 nights

Lovely hotel. Close to tram line. Handy for getting into Oldtown and Jewish district. Fab dinner. But expensive breakfast.

8

Mehmet

Nov 3, 2024

·

Stayed 4 nights

Otel temiz. Fiyati yuksek. Ilk 2 gun pahaliydi sonradan az birsey fiyat dustu. Konumu sakin. Kahvalti cok pahalı.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $106	7 $102
8 $69	9 $80	10 $83	11 $84	12 $79	13 $100	14 $100
15 $82	16 $106	17 $104	18 $103	19 $91	20 $104	21 $104
22 $81	23 $82	24 $82	25 $87	26 $111	27 $130	28 $166
29 $74	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2	3 $173	4 $218	5 $169
6 $101	7 $115	8 $115	9 $111	10 $110	11 $148	12 $150
13 $82	14 $82	15 $82	16 $82	17 $82	18 $115	19 $130
20 $82	21 $82	22 $82	23 $82	24 $82	25 $115	26 $132
27 $115	28 $115	29 $128	30 $181	31 $227

Hyatt Place Krakow

Prices for Hyatt Place Krakow

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 2 Twin Beds, Park View

Room, 2 Twin Beds

Room, 2 Twin Beds (High Floor)

Room, 1 King Bed, Accessible (Roll-In Shower)

Executive Room, 1 King Bed with Sofa Bed, Park View

Room, 1 King Bed with Sofa Bed (Specialty)

Suite, King Bed and Sofa (Wisla Suite)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Guest reviews of Hyatt Place Krakow

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Place Krakow

Considering this hotel for your Kraków trip?

Prices for upcoming dates