Is parking available at the hotel?

Free self parking is available onsite.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

What are the check-in and check-out times?

Check-in is from 14:00 until 06:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Shanghai, just a 3-minute drive from West Nanjing Road and 8 minutes from Xintiandi Style Shopping Centre. It is 3.5 miles from Nanjing Road Shopping District and 3.9 miles from People's Square.

What is the hotel's policy regarding children?

Children are allowed at the property, and kids can stay for free up to a certain age.

Holiday Inn Express Shanghai Zhenping by IHG

What guests think

At Holiday Inn Express Shanghai Zhenping by IHG, travelers highlight easy access to nearby metro lines, generally clean and comfortable rooms for short stays, a suburban setting away from central sights, and occasional noise from streets or night construction.

Breakfast draws praise for taste and value, but several reviews mention crowding, items running out, and repetitive menus. Service is often described as friendly and helpful, though there are isolated complaints about check-in handling, limited English, and slow responses to maintenance. Facilities feel basic, with free self-service laundry but no on-site restaurant or currency exchange, and some rooms without a mini fridge. Overall, it suits value-focused travelers seeking a straightforward, short-stay base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: free self-service laundry and large-bottle toiletries are provided, but there is no on-site restaurant or currency exchange. Several reviews note missing in-room fridges (available on request) and occasional air-conditioning or hot-water issues.

Related guest reviews

2

Wei Yuan

17 May 2024

·

Stayed 2 nights

飯店空調嚴重不足！而且還在最後一晚將房間空調調降，半夜熱到醒！真的在5月這種這麼熱的天氣很不ok！

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6

Takanari

30 Nov 2024

·

Stayed 3 nights

部屋には問題はないと思いますが冷蔵庫は欲しいですね

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6

Rosa

5 May 2024

·

Stayed 3 nights

I chose this hotel because I needed to take care of some business at the bank across the street. It's a more local area which means lower prices for food, etc but I speak Mandarin so could get around easily. Very close to metro for Line 3/4/7. The hotel provides free laundry washer/dryer which means they were constantly being used. The breakfast was mostly Chinese food, which i enjoyed. Overall a good 3 night stay but again, i only chose this area for business purposes, not for sightseeing.

10

CARLOS

27 Jun 2023

·

Stayed 7 nights

The staff were very helpful. The Metro Station is very close to the hotel. The only problem is they dont have facility for Exchange of Money and No Restuarant.

10

Luis

4 Nov 2024

·

Stayed 6 nights

Well run hotel with all the comforts and ameninities you would expect. I looked forward to breakfast every day. Quiet, peaceful with great water pressure and soft bedding. Add a no smoking policy and bilingual staff and it was perfect staying here!

8

MICHIKO

19 Jun 2025

·

Stayed 3 nights

USBポートが部屋に1つでした。 Type-Cはありません。アメニティは備付けビッグボトルのボディソープ、シャンプー、コンディショナー、ハンドソープのみ。歯ブラシはチェックイン時、受け取れます。タオル、使い捨てスリッパは毎日交換、飲料水もペットボトルを1人につき2本置いておいてくれます。

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8

Darren

1 Nov 2025

·

Stayed 7 nights

Staff were helpful. Room didn't have a mini fridge but one was provided upon request. Located next to a rilway station. Breakfast simple but good. Good 3 star stay

6

LEAH

21 Apr 2025

·

Stayed 3 nights

Poor customer service, no one could understand basic English! 3 paying customers 2 towels ,2 cups for tea,2 glasses for brushing teeth.First night 2 polite phone conversations. Nothing, 3rd call gentleman comes with towels no cups! And i could go on and on.In the end got paper cups. The second night couldn't get air con to work.Wrote politely on app,we are going out forvthe day could you get someone to check our aircon please, not working, 'would you like a fan?' ,no,maybe we incorrectly used it can you send someone. Yes we will. No it wasn't looked at! Another hot night. Also, house cleaning only made beds and replaced towels.Didnt clean anything!

6

YOSHIE

14 Apr 2025

·

Stayed 4 nights

地下鉄に近いけれど、繁華街に行くには乗り換えをしなければならなかったため、不便でした。シャワーのお湯もあまり出ないため、料金のわりにホテルの設備について少し残念に思います。

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8

Clothing

26 Mar 2025

·

Stayed 1 night

施設は古いが最低限の設備はあるスタッフは若くて親切な人が多い印象地下鉄駅から近く路線の乗り換えも便利周辺はリーズナブルで下町的な飲食店や商店が多い。

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, with linens and bathrooms generally acceptable. Several reports mention smoke odors in corridors or rooms and occasional housekeeping lapses (e.g., hair left after cleaning, limited cleaning beyond towel changes).

Related guest reviews

8

PINGJUNG

30 Mar 2025

·

Stayed 3 nights

房內的氣味有些濃，不適應，就開窗通風即可。

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8

Morishige

3 Apr 2025

·

Stayed 4 nights

部屋は綺麗でした。 4泊しましたが朝食のメニューが毎日同じだったので残念でした。

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4

tim

24 Apr 2024

·

Stayed 2 nights

The area around the property offers much dining and convenience store options. However, the hotel itself is hard to handle. The corridors leading up to our room were laced with smoke smell despite the many signs that says non smoking. Our room had a strong odour of smoke when we first entered and we had to air it by leaving the windows open. As the hotel overlooks the highway, the noise is also somewhat dissatisfactory. The room’s cleanliness is also quite bad with the toilet being the only saving grace and the bedsheets being acceptable. Breakfast is also pretty abysmal.

8

LIPING

21 Dec 2023

·

Stayed 3 nights

トイレ兼シャワールームに掃除後の床の髪の毛が気になった以外は、総じてよかったです。

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8

MICHIKO

19 Jun 2025

·

Stayed 3 nights

USBポートが部屋に1つでした。 Type-Cはありません。アメニティは備付けビッグボトルのボディソープ、シャンプー、コンディショナー、ハンドソープのみ。歯ブラシはチェックイン時、受け取れます。タオル、使い捨てスリッパは毎日交換、飲料水もペットボトルを1人につき2本置いておいてくれます。

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8

Louise

29 Mar 2025

·

Stayed 7 nights

Alles in einem war es ein sehr gutes und hygienisches Hotel. Das Personal war nett und das Frühstück war in Ordnung. Jedoch sollte man darauf achten, dass sich das Hotel nicht im Zentrum befindet, sondern eher abgelegen. U-Bahn Stationen befinden sich jedoch in der Nähe, die einen sehr gut zu den bestimmten Orten bringen.

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6

LEAH

21 Apr 2025

·

Stayed 3 nights

Poor customer service, no one could understand basic English! 3 paying customers 2 towels ,2 cups for tea,2 glasses for brushing teeth.First night 2 polite phone conversations. Nothing, 3rd call gentleman comes with towels no cups! And i could go on and on.In the end got paper cups. The second night couldn't get air con to work.Wrote politely on app,we are going out forvthe day could you get someone to check our aircon please, not working, 'would you like a fan?' ,no,maybe we incorrectly used it can you send someone. Yes we will. No it wasn't looked at! Another hot night. Also, house cleaning only made beds and replaced towels.Didnt clean anything!

10

Ayaka

17 Mar 2024

·

Stayed 2 nights

部屋も綺麗で、ベッドシーツも綺麗。水回りも綺麗。とても小さい虫が3匹くらいいたけど気にすることでもなかった。ホテルフロントの対応も、部屋を迷ってる時に清掃の方も親切で、留守にしてる間ドアの前に水置いてたり、とても親切だった！朝食無料なのに種類豊富で美味しいし、レストランも良かった。上海虹橋駅から地下鉄で来た。中心街へも行きやすい30分ほど。おすすめです

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AI-generated summary based on recent guest reviews

Rooms

Rooms are described as comfortable, with some noting good water pressure and bedding. A few reviews cite street or construction noise and that some rooms lack a mini fridge; minor tech conveniences are limited (e.g., few USB ports).

Related guest reviews

6

Takanari

30 Nov 2024

·

Stayed 3 nights

部屋には問題はないと思いますが冷蔵庫は欲しいですね

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4

tim

24 Apr 2024

·

Stayed 2 nights

The area around the property offers much dining and convenience store options. However, the hotel itself is hard to handle. The corridors leading up to our room were laced with smoke smell despite the many signs that says non smoking. Our room had a strong odour of smoke when we first entered and we had to air it by leaving the windows open. As the hotel overlooks the highway, the noise is also somewhat dissatisfactory. The room’s cleanliness is also quite bad with the toilet being the only saving grace and the bedsheets being acceptable. Breakfast is also pretty abysmal.

10

Alejandra

27 Apr 2025

·

Stayed 3 nights

Nice rooms, just breakfast was very busy and sometimes were oyt of some products. Have to wait to staff to refill some things.

10

Luis

4 Nov 2024

·

Stayed 6 nights

Well run hotel with all the comforts and ameninities you would expect. I looked forward to breakfast every day. Quiet, peaceful with great water pressure and soft bedding. Add a no smoking policy and bilingual staff and it was perfect staying here!

8

MICHIKO

19 Jun 2025

·

Stayed 3 nights

USBポートが部屋に1つでした。 Type-Cはありません。アメニティは備付けビッグボトルのボディソープ、シャンプー、コンディショナー、ハンドソープのみ。歯ブラシはチェックイン時、受け取れます。タオル、使い捨てスリッパは毎日交換、飲料水もペットボトルを1人につき2本置いておいてくれます。

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8

Darren

1 Nov 2025

·

Stayed 7 nights

Staff were helpful. Room didn't have a mini fridge but one was provided upon request. Located next to a rilway station. Breakfast simple but good. Good 3 star stay

6

YOSHIE

14 Apr 2025

·

Stayed 4 nights

地下鉄に近いけれど、繁華街に行くには乗り換えをしなければならなかったため、不便でした。シャワーのお湯もあまり出ないため、料金のわりにホテルの設備について少し残念に思います。

Translate

10

Ayaka

17 Mar 2024

·

Stayed 2 nights

部屋も綺麗で、ベッドシーツも綺麗。水回りも綺麗。とても小さい虫が3匹くらいいたけど気にすることでもなかった。ホテルフロントの対応も、部屋を迷ってる時に清掃の方も親切で、留守にしてる間ドアの前に水置いてたり、とても親切だった！朝食無料なのに種類豊富で美味しいし、レストランも良かった。上海虹橋駅から地下鉄で来た。中心街へも行きやすい30分ほど。おすすめです

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10

LYDIE

22 Apr 2025

·

Stayed 4 nights

Très bon endroit. Cependant, quelques travaux effectués dans la rue pendant 3 jours entre 23h et 3 h du matin 😡

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8

Rudy

16 Apr 2025

·

Stayed 6 nights

Noise from street is very loud

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful. A few guests reported check-in mishandling, limited English support, and slow follow-up on maintenance requests.

Related guest reviews

10

Francisco Javier Periañez

15 Jun 2025

·

Stayed 7 nights

Todo el personal del hotel super atento y amable

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10

John

19 Oct 2025

·

Stayed 3 nights

All the staff were really helpful. The tail is only 10 minutes away from a premium outlet so we’re worth a visit great for one or two nights when flying through Shanghai would stay again.

10

Charline

30 Aug 2025

·

Stayed 4 nights

Excelente el trato y el servicio. El desayuno es delicioso

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10

Garfield

12 May 2025

·

Stayed 4 nights

Friendly staff

6

Juan C

16 Jul 2025

·

Stayed 5 nights

Tuvimos una muy mala experiencia en el check in, llegamos a la 1:00 am, muy cansados, después de un largo viaje. Nuestra reserva era para 6 personas en dos habitaciones, nos entregaron las habitaciones y a pesar de ser suite con gran espacio, solo tenían cama para 4 personas. El servicio en la recepción fue pésimo, nos tuvieron hasta las 3:30 am y la única solución que logramos fue que nos dieran una almohada y una cobija para que dos personas durmieran en el sofá, supremamente incomodo. Al día siguiente hablamos con el manager, entendió la situación, se disculpó y nos entregó una habitación adicional para que las 6 personas estuviéramos cómodas. Pésimo manejo de la recepcionista!! Nos dio muy mal trato!! Que lástima que tengan personas así para atender clientes!!

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8

long

8 Apr 2025

·

Stayed 3 nights

Service good and friendly

8

Darren

1 Nov 2025

·

Stayed 7 nights

Staff were helpful. Room didn't have a mini fridge but one was provided upon request. Located next to a rilway station. Breakfast simple but good. Good 3 star stay

6

LEAH

21 Apr 2025

·

Stayed 3 nights

Poor customer service, no one could understand basic English! 3 paying customers 2 towels ,2 cups for tea,2 glasses for brushing teeth.First night 2 polite phone conversations. Nothing, 3rd call gentleman comes with towels no cups! And i could go on and on.In the end got paper cups. The second night couldn't get air con to work.Wrote politely on app,we are going out forvthe day could you get someone to check our aircon please, not working, 'would you like a fan?' ,no,maybe we incorrectly used it can you send someone. Yes we will. No it wasn't looked at! Another hot night. Also, house cleaning only made beds and replaced towels.Didnt clean anything!

10

Frank

31 Mar 2025

·

Stayed 1 night

Staff friendly and helpful

10

Coastal Tours of

15 Apr 2025

·

Stayed 2 nights

Staff went above and beyond. They were extremely helpful.

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Location

The hotel is in a suburban area with easy access to nearby metro lines. Multiple reviews note it is not central to major sights, though everyday dining options are nearby.

Related guest reviews

8

Raja

8 May 2025

·

Stayed 3 nights

Located in a busy suburb of Zhenping. Close to Subway station, few restarunts around.

6

Rosa

5 May 2024

·

Stayed 3 nights

I chose this hotel because I needed to take care of some business at the bank across the street. It's a more local area which means lower prices for food, etc but I speak Mandarin so could get around easily. Very close to metro for Line 3/4/7. The hotel provides free laundry washer/dryer which means they were constantly being used. The breakfast was mostly Chinese food, which i enjoyed. Overall a good 3 night stay but again, i only chose this area for business purposes, not for sightseeing.

2

noppol

11 Mar 2025

·

Stayed 1 night

Fake location not near people’s park From People’s square 45min by taxi Nanjing road 60mins by taxi

10

CARLOS

27 Jun 2023

·

Stayed 7 nights

The staff were very helpful. The Metro Station is very close to the hotel. The only problem is they dont have facility for Exchange of Money and No Restuarant.

8

Guillermo

3 Apr 2025

·

Stayed 3 nights

Good option, but far from the best places to be

8

Louise

29 Mar 2025

·

Stayed 7 nights

Alles in einem war es ein sehr gutes und hygienisches Hotel. Das Personal war nett und das Frühstück war in Ordnung. Jedoch sollte man darauf achten, dass sich das Hotel nicht im Zentrum befindet, sondern eher abgelegen. U-Bahn Stationen befinden sich jedoch in der Nähe, die einen sehr gut zu den bestimmten Orten bringen.

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8

Darren

1 Nov 2025

·

Stayed 7 nights

Staff were helpful. Room didn't have a mini fridge but one was provided upon request. Located next to a rilway station. Breakfast simple but good. Good 3 star stay

8

Riho

25 Mar 2025

·

Stayed 4 nights

良かったです駅からも近くて立地も良かったです

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8

CHIA-CHI

31 Mar 2025

·

Stayed 5 nights

You can not walk to Shanghai Museum ( not 3 minutes) also far away People's square (not 4 minutes ) commercial too expand ?

8

Clothing

26 Mar 2025

·

Stayed 1 night

施設は古いが最低限の設備はあるスタッフは若くて親切な人が多い印象地下鉄駅から近く路線の乗り換えも便利周辺はリーズナブルで下町的な飲食店や商店が多い。

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Dining

Breakfast is generally tasty and good value, with local options, though it can be crowded, run out of items, and feel repetitive across days. One review notes there is no on-site restaurant.

Related guest reviews

10

Charline

30 Aug 2025

·

Stayed 4 nights

Excelente el trato y el servicio. El desayuno es delicioso

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8

Morishige

3 Apr 2025

·

Stayed 4 nights

部屋は綺麗でした。 4泊しましたが朝食のメニューが毎日同じだったので残念でした。

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10

CARLOS

27 Jun 2023

·

Stayed 7 nights

The staff were very helpful. The Metro Station is very close to the hotel. The only problem is they dont have facility for Exchange of Money and No Restuarant.

10

Alejandra

27 Apr 2025

·

Stayed 3 nights

Nice rooms, just breakfast was very busy and sometimes were oyt of some products. Have to wait to staff to refill some things.

10

Luis

4 Nov 2024

·

Stayed 6 nights

Well run hotel with all the comforts and ameninities you would expect. I looked forward to breakfast every day. Quiet, peaceful with great water pressure and soft bedding. Add a no smoking policy and bilingual staff and it was perfect staying here!

8

Louise

29 Mar 2025

·

Stayed 7 nights

Alles in einem war es ein sehr gutes und hygienisches Hotel. Das Personal war nett und das Frühstück war in Ordnung. Jedoch sollte man darauf achten, dass sich das Hotel nicht im Zentrum befindet, sondern eher abgelegen. U-Bahn Stationen befinden sich jedoch in der Nähe, die einen sehr gut zu den bestimmten Orten bringen.

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8

Darren

1 Nov 2025

·

Stayed 7 nights

Staff were helpful. Room didn't have a mini fridge but one was provided upon request. Located next to a rilway station. Breakfast simple but good. Good 3 star stay

10

Garfield

3 May 2025

·

Stayed 3 nights

Nice restaurants near by

10

Ayaka

17 Mar 2024

·

Stayed 2 nights

部屋も綺麗で、ベッドシーツも綺麗。水回りも綺麗。とても小さい虫が3匹くらいいたけど気にすることでもなかった。ホテルフロントの対応も、部屋を迷ってる時に清掃の方も親切で、留守にしてる間ドアの前に水置いてたり、とても親切だった！朝食無料なのに種類豊富で美味しいし、レストランも良かった。上海虹橋駅から地下鉄で来た。中心街へも行きやすい30分ほど。おすすめです

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10

Sebastián

27 Mar 2025

·

The breakfast included in my reservation blew my mind, delicious and traditional. The whole experience in this hotel was outstanding.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $62	3 $60
4 $56	5 $50	6 $51	7 $50	8 $53	9 $53	10 $53
11 $54	12 $64	13 $68	14 $73	15 $71	16 $62	17 $59
18 $59	19 $67	20 $88	21 $87	22 $94	23 $79	24 $74
25 $61	26 $61	27 $72	28 $67	29 $62	30 $57	31 $60

Holiday Inn Express Shanghai Zhenping by IHG

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 Bedroom (High Floor, Minifridge)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Suite, 1 Bedroom, Accessible

Standard Room

Standard Room, 1 Queen Bed (Extra Floor Space)

Standard Room, 2 Twin Beds (Extra Floor Space)

Guest reviews of Holiday Inn Express Shanghai Zhenping by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Shanghai Zhenping by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $65	29 $53	30 $53