The Portman Ritz-Carlton Shanghai
Property description
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Guest reviews
Fabulous
Based on 679 verified reviews
Who stays here?
Business
59%
Couple
16%
Family
12%
Group
6%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At The Portman Ritz-Carlton Shanghai, travellers consistently praise the friendly, attentive service and central location near shopping and metro, while several note that rooms, though generally comfortable, look dated and would benefit from refurbishment.
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Tsz Wai
3 weeks ago
·
Stayed 3 nights
miki
15 Apr 2026
·
Stayed 3 nights
Bing
13 Apr 2026
·
Stayed 4 nights
Tsz Wai
9 Apr 2026
·
Stayed 3 nights
Liang
23 Mar 2026
·
Stayed 1 night
Location
In the heart of Shanghai, The Portman Ritz-Carlton, Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 2.9 mi (4.7 km) from The Bund.
More location infoProperty policies
Check-in
Check-out
From 14:00 to 14:30
Before 12:30
FAQs
Self-parking is available on-site for a fee of CNY 120 per night. Parking height restrictions apply.
Full breakfasts are served for a fee, approximately CNY 288 for adults and CNY 144 for children. Serving hours are weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.
No pets and no service animals are allowed at this property.
Check-in is from 2:00 PM to 2:30 PM, and check-out is until 12:30 PM. Early or late check-in/check-out may be available for a fee, subject to availability, and arrangements should be made at least 48 hours before arrival.
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.
The property is located in the heart of Shanghai, within a 5-minute drive of Jing'an Temple and People's Square, and 2.9 miles (4.7 km) from The Bund. Nearby attractions include West Nanjing Road (0.1 km), Shanghai Centre (0.1 km), and Plaza 66 (0.2 km).
Yes, the property features both an outdoor and an indoor swimming pool, along with a hot tub. The pools are operational year-round, but specific seasonal availability details are not mentioned.
One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Rollaway beds are available for a fee of CNY 408.1 per night, and arrangements should be made in advance. Specific information about cribs is not provided.
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