Name: Holiday Inn Express & Suites Evansville Downtown by IHG
Address: 20 Walnut Street, Downtown Evansville, Evansville, Indiana, United States of America, Evansville, Vanderburgh County, US
Price range: $88–$382 per night
Rating: 8.7

What guests think

Travellers describe Holiday Inn Express & Suites Evansville Downtown by IHG as a modern, riverfront base with walkable access to downtown venues, generally spacious rooms, and a well liked complimentary breakfast, though paid parking across the street is common.

Many guests find staff friendly and check-in easy, but multiple reviews cite rude or unhelpful interactions and delayed housekeeping. Cleanliness is often praised, yet there are recurring reports of dusty rooms, stained linens, pests, and occasional maintenance issues such as faulty locks or cold showers. Some rooms are quiet with nice river views, while others suffer from thin walls or odd layouts and inconsistent river-view experiences. Expect a convenient, modern stay with variable service and room consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property feels modern, with a decent fitness room noted. Parking is in a surface lot across the street and often carries a $10 fee; a few reviews mention elevator or restroom outages.

Related guest reviews

8

Tricia

Oct 27, 2024

·

Stayed 1 night

Decent hotel in a decent area. Parking is in a lot across the street, not covered. Hotel could be a little cleaner but acceptable. Bed was comfortable. Free breakfast was great with fluffy, perfectly cooked eggs and any breakfast item you could possibly wish for. Staff was friendly. Would stay again.

8

Penny

Sep 20, 2024

·

Stayed 1 night

Looks like this property is either new or newly renovated. Modern furniture. I love it! Well worth the price . Convenient parking across the street. Not a long walk. Downtown location.

8

Tracy

Feb 14, 2025

·

Stayed 1 night

Property was perfect for our 1 night stay. The area was in the older part of Evansville by the river. Historical homes and churches were all around. Close enough to Ford Center to be able to walk there. Hotel parking was convenient. It would have been nice to know there was $10 charge prior to checking out.

8

Richard

Jul 28, 2024

·

Stayed 1 night

Nice, new hotel. Parking across the street in surface lot. Very good breakfast. Clean. Nice fitness room. Convenient to restaurants and easy walk to river (across the street).

10

Lynn

Jun 23, 2025

·

Stayed 1 night

Check in was easy and Parking is just across the street. Room is clean and plenty of charging ports :)

2

Michael

Jun 9, 2024

·

Stayed 1 night

Booked a king suite and was given a room with 2 queens. They told me someone changed it in the system and refused to change rooms or refund any money. Phone in the room doesn’t work. Alarm clock doesn’t work. Bathroom is dirty. All elevators but one out of order. Common restrooms out of order. Understaffed. Just an awful experience.

10

scott

Mar 26, 2023

·

Stayed 1 night

Very nice hotel..easy check in…very nice rooms…easy parking across the street…it’s a pretty new facility so everything is modern and in good condition….highly recommend

8

John

Jun 26, 2023

·

Stayed 1 night

At first it was a little confusing on parking and the entrance to the hotel was difficult to drive up to because it was small and I drive a full size pickup. However, once the front desk agent explained everything, it was easy to park. The hotel over all is nice, Modern and comfortable.

8

Regina

Dec 30, 2024

·

Stayed 1 night

Friendly staff at check in. Incredible breakfast staff - they explained all the options, which were many. Comfortable stay. Fitness room was big and open.

4

Cody

May 22, 2023

·

Stayed 1 night

The location was good. Limited amenities. Older building but clean. I paid $425 for a river view but what I got was a full view of the parking lot and if you were standing at the window looking to the far right then you could see a tiny bit of the river. I felt it misleading and disappointing. I paid too much for the room for that pathetic view. I would return if the price was less than half and for the location.

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Cleanliness

Many guests report very clean rooms and public areas. However, several reviews note lapses such as dusty surfaces, stained linens, or a pest sighting.

Related guest reviews

4

Rita

Mar 15, 2025

·

Stayed 1 night

The room was so dusty

2

Derrick

Mar 2, 2025

·

Stayed 1 night

Bed sheets had light stains. Behind tv was full of dust water in shower would not get warm.

6

Daniel

Jun 13, 2025

·

Stayed 1 night

Dirty

6

Ann

Oct 25, 2023

·

Stayed 1 night

The property is very unclean. Floors were dirty in the entry, check in and elevators. They gave me a room key that someone had already checked into and was laying in bed. The room I finally got was a nice room, but the floors, toilet, comforter, or soiled.

10

Kaylee

Oct 20, 2025

·

Stayed 1 night

Room was very clean and everything was great. Really just needed more firm pillows.

4

Debbie

Oct 23, 2023

·

Stayed 1 night

I was extremely disappointed with this particular hotel. (Not sure how it garnered so many positive reviews) I've stayed in dozens of Holiday Inn Express' and never had an issue. Property is extremely dated, there were sticky spots on the floor outside the bathroom floor, indicating that the floor was not clean. The shower and bathroom were so/so. Additionally, this place has a lot of nerve calling my room a suite. The cost was $268/night for a river view "suite". There was a wrap-around hallway that led to a bed and a bathroom. There was nothing at all special about this room (the view was ok I guess). It was almost as if they decided to take part of the room and turn it into a utility room. (It's a little hard to explain). Imagine a huge room with about 50% of it walled in, right in the center. There are pics on IHG's website of the suites at this hotel, mine looked NOTHING like it. Needless to say, I won't every stay at another Holiday Inn Express again, and will think twice before I book an IHG property.

10

Macee

Sep 2, 2025

·

Stayed 1 night

Clean good breakfast

10

Beverly

Sep 29, 2025

·

Stayed 2 nights

Clean room

2

Brian

Oct 6, 2024

·

Stayed 1 night

Our room was dirty. Our sheets had hair in them

4

Queen Tae

Dec 28, 2024

·

Stayed 2 nights

Staff took forever to clean room, done around 6pm. Male staff at desk was rude. Told staff about black cockroach in room on floor, I was told there in all the rooms. Gross and over priced.

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Rooms

Rooms are generally spacious and comfortable, with some nice river views and useful features like charging ports. A number of reviews mention thin walls, odd suite layouts or view mislabeling, and occasional in-room maintenance issues.

Related guest reviews

10

Andrea

Jun 11, 2025

·

Stayed 1 night

Nice property. Large room

10

Randy

Sep 24, 2023

·

Stayed 1 night

Rooms are very spacious!

4

Canyon

Jan 5, 2025

·

Stayed 1 night

The walls are paper thin. The people in the room next door sounded like they were in our room. No noise enforcement of quiet hours. Breakfast attendant, Mia, was delightful though.

10

Pamela

Apr 11, 2025

·

Stayed 1 night

Staff was friendly and welcoming. Room was clean and quiet. The bed was very comfortable. Breakfast was good. Very conveniently located to the Ford Center. We would definitely stay here again.

4

Debbie

Oct 23, 2023

·

Stayed 1 night

I was extremely disappointed with this particular hotel. (Not sure how it garnered so many positive reviews) I've stayed in dozens of Holiday Inn Express' and never had an issue. Property is extremely dated, there were sticky spots on the floor outside the bathroom floor, indicating that the floor was not clean. The shower and bathroom were so/so. Additionally, this place has a lot of nerve calling my room a suite. The cost was $268/night for a river view "suite". There was a wrap-around hallway that led to a bed and a bathroom. There was nothing at all special about this room (the view was ok I guess). It was almost as if they decided to take part of the room and turn it into a utility room. (It's a little hard to explain). Imagine a huge room with about 50% of it walled in, right in the center. There are pics on IHG's website of the suites at this hotel, mine looked NOTHING like it. Needless to say, I won't every stay at another Holiday Inn Express again, and will think twice before I book an IHG property.

2

Michael

Jun 9, 2024

·

Stayed 1 night

Booked a king suite and was given a room with 2 queens. They told me someone changed it in the system and refused to change rooms or refund any money. Phone in the room doesn’t work. Alarm clock doesn’t work. Bathroom is dirty. All elevators but one out of order. Common restrooms out of order. Understaffed. Just an awful experience.

4

Jonathan

Dec 18, 2023

·

Stayed 1 night

Good location to downtown. Very strange floor plan of the hotel and our room. We booked a river view suite and the room we got was bad!! Don't stay in 508. It is nothing like what is shown in picture of a river view suite. Once you entered the room, there were 2 hallways you had to walk down to get to the small bed area and bathroom. There was a TV mounted on the wall of the hallway and a work desk at the end of the hall. Windows of the first hallway faced the river. Another hallway has windows that face the building next door that goes to the bed area. This room was built around the hotel's mechanical room. Not an open floor plan like what was shown in pictures.

10

Greg

Jan 25, 2025

·

Stayed 1 night

Away trip with the wife. I have a new favorite hotel in Evansville. If possible get a corner room 209! The room was very large. You could actually put 2 more beds inside that room. Great friendly staff and good breakfast. I would pick this over any hotel in Evansville.

10

TOSHA

Jan 9, 2025

·

Stayed 2 nights

The room was very spacious! Everything was very clean! Breakfast was delicious, lots of options. The staff were extremely helpful. There is a $10 parking fee if you book with a third party. We had a top corner river view which was just gorgeous to see! Would definitely recommend staying to anyone. Plenty of things to do within walking distance as well!

4

Kristopher

Dec 11, 2023

·

Stayed 2 nights

The door to the room would not security lock. When we informed the desk clerk, they seemed unconcerned. Keep in mind the hotel was far from full and they could have/should have moved us.

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Service

Feedback is mixed: numerous guests praise friendly, helpful staff and smooth check-in, while multiple reports cite rudeness, indifference, or slow housekeeping and reservation errors.

Related guest reviews

10

Josh

Jan 22, 2025

·

Stayed 1 night

Excellent Hotel! Clean and modern and friendly staff.

8

Steve

Mar 24, 2025

·

Stayed 2 nights

The surrounding area was wonderful, nice walk along the river. Beautiful homes and building within walking distance. The room was clean, the bed comfortable, and the bathroom was clean. The breakfast was delicious with multiple choices. The negative, the staff, they were inattentive to our presence. Food would run out and when asked they responded with be out there soon. Worse, they may have had earbuds in, and at times they would just ignore our request and walk away. The person at the desk during check out was unfamiliar with their computer system and our reservation needs. I would say some training is needed.

2

Laura

Oct 12, 2025

·

Stayed 1 night

Extremely rude man at the front desk!

6

Ricky

May 19, 2025

·

Stayed 2 nights

i was "greeted" upon check in. after a long delayed flight the person at the front desk decided to tell me "finally, you are the last one to check in so now I dont have to do anything the rest of the night". A little unprofessional.

6

Amber

May 5, 2025

·

Stayed 4 nights

Not an ounce of hospitality in this place. The hosts and concierge team were absolutely horrible. Rude. Smug looks with pursed lips, they made you feel like you were a burden. Horrible. Worst I've ever experienced

10

Kelsi

Jun 2, 2024

·

Stayed 1 night

Nokia gave us excellent service and the hotel was comfortable and clean. The view was beautiful

10

Shawn

Sep 15, 2024

·

Stayed 1 night

Friendly staff. Very clean room. Breakfast was very clean and great variety of food offered. Check in was quick and efficient.

10

Courtney

Jan 25, 2025

·

Stayed 1 night

The staff was VERY friendly & welcoming, our room & the rest of the facilities were very clean and the bed was extremely comfortable for a hotel bed- I slept better than at home!

4

Kristopher

Dec 11, 2023

·

Stayed 2 nights

The door to the room would not security lock. When we informed the desk clerk, they seemed unconcerned. Keep in mind the hotel was far from full and they could have/should have moved us.

10

Torrey

Oct 18, 2024

·

Stayed 1 night

Excellent service

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Location

Riverside downtown location is a strong point, walkable to the Ford Center, restaurants, parks, trails, and close to the casino. One review described the area as dangerous, but most comments are positive about access and scenery.

Related guest reviews

10

Tracy

May 26, 2023

·

Stayed 2 nights

Great hotel in downtown Evansville. We were in town for a concert and able to walk everywhere we wanted to go. Breakfast was good too.

10

Christopher

Sep 1, 2025

·

Stayed 1 night

Right on the river, walkable park and pedestrian dining/bar area

10

Della

Oct 6, 2025

·

Stayed 1 night

Nice hotel very clean, close and walkable to restaurants and walk along river

10

Robin

Mar 10, 2025

·

Stayed 1 night

Walking distance to The Ford Center and Old National Events Plaza.

8

Terah

Jun 11, 2024

·

Stayed 3 nights

Dangerous area

10

Donna

Aug 7, 2024

·

Stayed 1 night

Great location located in historic Evansville. Close to the river, museums, woodlands and wetlands. Great breakfast, too.

8

Frank

Sep 21, 2023

·

Stayed 1 night

Great location, easy walk to area attractions.

8

Cindy

Mar 30, 2023

·

Stayed 1 night

very good location

8

Jason

Jan 3, 2026

·

Stayed 1 night

Great location along river and close to casino! Unfortunately parking not that great. Pay $10 to park in outdoor lot. Street parking is all you get. Breakfast was so so.

10

William

Oct 10, 2025

·

Stayed 1 night

Hotel was easy to find, quiet location, restaurants next door. Would stay again.

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Dining

Breakfast is frequently praised for taste and variety, with some calling it excellent. Minor negatives include lackluster pancakes and items running out before being replenished.

Related guest reviews

8

Tricia

Oct 27, 2024

·

Stayed 1 night

Decent hotel in a decent area. Parking is in a lot across the street, not covered. Hotel could be a little cleaner but acceptable. Bed was comfortable. Free breakfast was great with fluffy, perfectly cooked eggs and any breakfast item you could possibly wish for. Staff was friendly. Would stay again.

10

Rose

Jun 20, 2025

·

Stayed 3 nights

Great place to stay . We loved everything from the pillows to the great breakfast. The best breakfast food we have ever had in a hotel .

10

Mary Jane

Mar 21, 2025

·

Stayed 1 night

Very clean, quiet hotel. The breakfast buffet was excellent.

10

Holly

Mar 2, 2023

·

Stayed 1 night

Great breakfast!! (I\'m embarrassed to say that\'s high on my list of "wants" for a stay.) And very quiet. I\'ll stay there again with no hesitation.

8

Kathy

Oct 9, 2025

·

Stayed 1 night

Breakfast was good however the pancakes from the machine did not taste good at all.

10

Stacy

Jun 28, 2025

·

Stayed 1 night

Would stay at this hotel again clean rooms and great breakfast!

10

Macee

Sep 2, 2025

·

Stayed 1 night

Clean good breakfast

8

Pamela

Aug 24, 2025

·

Stayed 2 nights

Hotel was great. Breakfast was ok for a hotel breakfast

8

Regina

Dec 30, 2024

·

Stayed 1 night

Friendly staff at check in. Incredible breakfast staff - they explained all the options, which were many. Comfortable stay. Fitness room was big and open.

10

Claudia

Nov 23, 2024

·

Stayed 1 night

Rooms were clean and comfortable, Continental breakfast was excellent, best I’ve tasted!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$121
March	$128
April	$106
May	$103
June	$123
July	$114
August	$120
September	$116
October	$123
November	$116
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $156	16 $142	17 $111	18 $192	19 $300
20 $112	21 $126	22 $122	23 $122	24 $119	25 $146	26 $181
27 $115	28 $142	29 $142	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $124	3 $123
4 $117	5 $382	6	7 $301	8 $143	9 $134	10 $159
11 $115	12 $123	13 $133	14 $135	15 $88	16 $128	17 $121
18 $103	19 $133	20 $124	21 $129	22 $121	23 $181	24 $181
25 $110	26 $106	27 $113	28 $110	29 $103	30 $110	31 $117

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility)

Standard Room

Standard Room, 2 Queen Beds, City View

Standard Room, 1 King Bed, City View (River View)

Suite, Multiple Beds, River View

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, City View (River View)

Standard Room, 1 King Bed, Accessible, City View

Standard Room, 2 Queen Beds, City View (Shower)

Suite, 1 King Bed, River View

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Evansville Downtown by IHG

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Prices for upcoming dates