Is parking available at the property?

Self parking is available on-site for a fee of NZD 29.00 per night. Parking is limited and height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately NZD 15 per person.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 10:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may vary.

Where is the property located in relation to key landmarks?

The property is centrally located in Auckland, just a short 9-minute walk from the University of Auckland and 11 minutes from Parnell Rose Gardens. It is approximately 1.2 km from Spark Arena and Auckland Museum, and 28.8 km from Auckland International Airport.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, which is accessible from 6:30 AM to 10:30 PM. The pool is seasonal and may be subject to availability.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specific minimum age for children to stay for free, but additional charges may apply for rollaway beds or cribs.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for NZD 30 per night, and rollaway beds are available for NZD 65.0 per day. Advance request or confirmation may be required for availability.

Quest Parnell Serviced Apartments

What guests think

Across recent reviews, travellers praise Quest Parnell Serviced Apartments for spotless rooms, friendly and responsive staff, and a convenient, quiet Parnell location close to restaurants, public transport, museums, and event venues like Spark Arena and the ASB Tennis.

Many apartments are spacious and well equipped, with kitchenettes and in-room laundry, while a lap pool and small gym add convenience; onsite parking is available, though a few guests note the cost. A handful mention dated fittings, occasional maintenance or noise issues, and some difficulties with after-hours check-in or support. Overall, expect comfortable, self-contained stays in a handy Parnell base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the lap pool and small gym, and find onsite parking straightforward; several note in-room laundry as very useful. One review mentions parking as expensive.

Related guest reviews

10

song-mahn

Jan 24, 2025

·

Stayed 1 night

The lap pool that extends over the lobby with a glass bottom was quite relaxing after a humid day

10

Elmer

Jun 21, 2023

·

Stayed 5 nights

Quest Parnell was an excellent stay for the beginning of our holiday. The hotel had a small pool and workout gym which we used. They were alright. We got the apartment and it was spacious! The location was great for us as it was near a grocery market so we could buy food to prepare in the kitchenette. Additionally, there were many restaurants nearby. Also, the hotel is near the Parnell train station as well. The kitchen had a dishwasher, a sink, and stovetop with plenty of pots and pans. The restroom had a washer and dryer which we used. These were very convenient. The bed and pillows were comfortable enough and the heater worked great (especially with the cold weather during our time in Auckland). Overall, we would definitely stay here again!

10

Sandy

Dec 11, 2022

·

Stayed 1 night

Communication was good, hotel emailed a few days prior to confirm the booking was correct. Car parks clearly named and reserved for us. Peaceful too

10

Alex

Nov 30, 2025

·

Stayed 2 nights

Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.

10

Ashlee

Aug 10, 2023

·

Stayed 2 nights

Great customer service. They looked after us well. Great car parking (not as tight as we were expecting). Lots of great restaurants close by (try the Blue Elephant) and an easy walk to Spark. Was very quiet even though our room was at ground level and there was a footpath right outside. Only rated it 4 stars for cleanliness because the exterior windows were a bit dirty. Would definitely stay again.

6

Jo

Oct 29, 2024

·

Stayed 3 nights

The hotel was central which was great. The room was clean and tidy and a generous size. The balcony was lovely. Our telephone did not work even after it was replaced and there was a terrible noise in our hallway from drying out rooms. The people at the front desk were very helpful. The pool was great, especially being saltwater. it was very easy to book a park for a friend. I would most definitely stay here again.

10

Rosemary

Mar 6, 2023

·

Stayed 2 nights

Very pleasant stay for our Auckland stay. No car but city transportation good to get around. Stop to get to Center is a few min walk away. Room had all the amenities we wanted. Lap pool upstairs was enjoyed on a sunny day.

8

Ashleigh

Feb 6, 2023

·

Stayed 1 night

Comfortable and clean. Easy parking (paid) and a short walk into Parnell for great cafes and restaurants. Would be great if more towels were provided for pool/shower but nothing major.

10

Michael

Nov 11, 2023

·

Staff were particularly helpful. Enjoyed the swimming pool

10

Eric

Nov 9, 2025

·

Stayed 4 nights

We loved our stay at Quest Parnell. This was the third Quest we stayed in while in NZ and definitely the best. The 2 bedroom apartment had plenty of space for our small family and everything we needed. Parking is a little expensive at $29 per night. There is nearby outdoor parking for $10 if you don't need the convenience of the undercover garage downstairs.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many calling rooms spotless and housekeeping attentive. A few note lapses such as a missed bathroom service, a blocked or slow-draining shower, or exterior windows needing a clean.

Related guest reviews

10

David

Dec 15, 2024

·

Stayed 2 nights

Exceptionally clean!

10

Stuart

Nov 14, 2025

·

Stayed 1 night

Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.

10

Paul

Apr 4, 2023

·

Stayed 1 night

Perfect location and quiet area to stay for myself and my mum for one night. Very happy with the cleanliness and linen

10

Alex

Nov 30, 2025

·

Stayed 2 nights

Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.

8

Regan

Sep 26, 2024

·

Stayed 1 night

So clean. We will be back. Had one issue with the shower filling up quickly so maybe just clean the drains.

8

Caitlyn

Mar 27, 2023

·

Stayed 4 nights

Great location, easy walking distance to a lot of dining and shopping options, only 10 mins drive to central Auckland. We got a cool view of the sky tower from our room. Staff really amazing, only niggle was the bathroom servicing got missed on the Saturday of our stay, but when bringing it up with the staff, they apologized and rectified immediately. Would stay here again.

10

Ashlee

Aug 10, 2023

·

Stayed 2 nights

Great customer service. They looked after us well. Great car parking (not as tight as we were expecting). Lots of great restaurants close by (try the Blue Elephant) and an easy walk to Spark. Was very quiet even though our room was at ground level and there was a footpath right outside. Only rated it 4 stars for cleanliness because the exterior windows were a bit dirty. Would definitely stay again.

10

Pauline

Nov 22, 2025

·

Stayed 1 night

Laundry was excellent 👌 our room was comfortable and spacious 2bedroom apartment was definitely 💯 Clean throughout we as a family were very pleased Thank you Quest Parnell Auckland

10

Neal

Feb 10, 2026

·

Stayed 2 nights

Spotlessly clean room. Friendly staff on reception and great cleaning staff with a great attention to detail. The bed was made up on return and even the little kitchenette cleaned and tidied

10

Yi Ting

Nov 12, 2025

·

Stayed 1 night

房間非常乾淨，設備新穎，前台服務人員非常棒，願意幫忙解決問題，非常推薦這間飯店

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AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious, comfortable, and well equipped with kitchenettes and washers/dryers, and many report quiet stays. Some mention dated fittings, occasional maintenance or noise near service areas, and a few found beds too soft.

Related guest reviews

6

Erin

Apr 3, 2023

·

Stayed 2 nights

We stayed in apartment 2. The room was spacious and having laundry facilities is handy. The sheets were clean and the bed was super comfy but the dressing tables and not be cleaned for some time. Our room was very noisy as it was next to the back entrance/parking so from 5am on Saturday rubbish/laundry trucks start coming, so no sleep in. The room had quite a loud continuous humm, this could also be heard from the hallway, we thought perhaps it was coming from the transformer directly outside the bedroom?? The toilet was also noisy when flushed. The window had no lock on it, just a piece of wood holding the window shut. Rooms not serviced on Sundays. Staff are friendly. Location is great being close to some fantastic restaurants… would I stay again, No, for the price you can get better elsewhere.

10

Stuart

Nov 14, 2025

·

Stayed 1 night

Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.

10

Victor

Aug 25, 2025

·

Stayed 1 night

Great location and very easy to get to. The apartment was basic but spacious and comfortable.

8

Gerald

Aug 8, 2023

·

Stayed 2 nights

Great location with access to all of Parnell, plus the train station. Local neighborhood is walkable and full of eating and drinking options. Room was spacious. Laundry and kitchen facilities were good. The fittings were all a bit tired. Fully functional but no longer sparkling. Staff were competent, courteous and available But only during business hours.

6

Ashleigh

May 28, 2023

·

Stayed 2 nights

It’s a good option and close to train. It’s getting old though and could do with a tidy up. Carpet doesn’t look clean although I’m sure it was, it’s just old. No tissues in the room and expensive for what it is. Everything is very basic and stale. We often stay here but I’m noticing that it’s just getting worn down now and feeling really expensive for what it is.

6

Jo

Oct 29, 2024

·

Stayed 3 nights

The hotel was central which was great. The room was clean and tidy and a generous size. The balcony was lovely. Our telephone did not work even after it was replaced and there was a terrible noise in our hallway from drying out rooms. The people at the front desk were very helpful. The pool was great, especially being saltwater. it was very easy to book a park for a friend. I would most definitely stay here again.

10

Pauline

Nov 22, 2025

·

Stayed 1 night

Laundry was excellent 👌 our room was comfortable and spacious 2bedroom apartment was definitely 💯 Clean throughout we as a family were very pleased Thank you Quest Parnell Auckland

10

Luke

Jan 9, 2023

·

Stayed 19,362 nights

Really spacious, great views, quiet and extremely comfortable. Stayed here previously and will stay again.

10

Ashleigh

Mar 22, 2024

·

Stayed 1 night

Very central room, could walk home from Spark arena in 15mins. Good sized room with 2x single beds as requested, decent kitchen & good sized bathroom. Sadly both beds were so soft and worn out you could barely stay asleep without feeling like you were going to fall out. Would still stay here again.

10

Eric

Nov 9, 2025

·

Stayed 4 nights

We loved our stay at Quest Parnell. This was the third Quest we stayed in while in NZ and definitely the best. The 2 bedroom apartment had plenty of space for our small family and everything we needed. Parking is a little expensive at $29 per night. There is nearby outdoor parking for $10 if you don't need the convenience of the undercover garage downstairs.

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AI-generated summary based on recent guest reviews

Service

Staff are consistently described as friendly, helpful, and responsive, resolving issues quickly and assisting with late arrivals. However, a couple of reviews report difficulties with after-hours check-in or limited staff availability outside business hours.

Related guest reviews

10

Geoff

Nov 5, 2025

·

Stayed 3 nights

Our room hadn't been set up as we requested, and we checked in after hours. The service was fantastic. Manager summoned and all fixed within 10 minutes. Reception and room service staff were excellent.

10

Iain

Oct 20, 2025

·

Stayed 1 night

Good location and excellent service!

8

Brigid

May 27, 2023

·

Stayed 1 night

Friendly prompt front desk service. Clean, warm, comfortable room. Good bed. Not flashy but ok condition, amenities fine for our needs - brief overnight stay to attend show nearby.

10

Alex

Nov 30, 2025

·

Stayed 2 nights

Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.

8

Gerald

Aug 8, 2023

·

Stayed 2 nights

Great location with access to all of Parnell, plus the train station. Local neighborhood is walkable and full of eating and drinking options. Room was spacious. Laundry and kitchen facilities were good. The fittings were all a bit tired. Fully functional but no longer sparkling. Staff were competent, courteous and available But only during business hours.

10

ANZ

Oct 24, 2024

·

Stayed 1 night

We had late check in and it was so easy and safe to get into our apartments . So clean and the staff who helped me that very late evening was so patient and helpful over the phone .

8

Brian

Oct 24, 2025

·

Stayed 1 night

Check in was terrible. My email said office open till 9pm. Arrived 7,30pm and office shut. Tried outside phone 5 times and phone kept cutting out. Phoned Quest uusing my cellphone and person said push communication button on panel. There was no cummunication button - just the dial pad that kept cutting out. Luckily off duty receptionist went past and punched in code to retrieve my keys. Very poor service

10

Neal

Feb 10, 2026

·

Stayed 2 nights

Spotlessly clean room. Friendly staff on reception and great cleaning staff with a great attention to detail. The bed was made up on return and even the little kitchenette cleaned and tidied

10

Katrina

Nov 21, 2023

·

Stayed 1 night

Great customer service, clean room, excellent experience.

10

Scott

Jan 17, 2025

·

Stayed 1 night

Super friendly, fantastic location in Parnell with tons of restaurants and coffee shops. Really awesome section of Auckland to stay as it’s fun, local yet only 20 minutes from Queen Street. Hotel staff were awesome and helpful. Would DEFINITELY stay there again!

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Location

Location in Parnell is a major highlight: quiet yet walkable to cafes, restaurants, the museum, Newmarket, and public transport, with easy access to events at Spark Arena and the ASB tennis. Many found it convenient for central Auckland.

Related guest reviews

10

Elmer

Jun 21, 2023

·

Stayed 5 nights

Quest Parnell was an excellent stay for the beginning of our holiday. The hotel had a small pool and workout gym which we used. They were alright. We got the apartment and it was spacious! The location was great for us as it was near a grocery market so we could buy food to prepare in the kitchenette. Additionally, there were many restaurants nearby. Also, the hotel is near the Parnell train station as well. The kitchen had a dishwasher, a sink, and stovetop with plenty of pots and pans. The restroom had a washer and dryer which we used. These were very convenient. The bed and pillows were comfortable enough and the heater worked great (especially with the cold weather during our time in Auckland). Overall, we would definitely stay here again!

10

Stuart

Nov 14, 2025

·

Stayed 1 night

Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.

8

Judy

Jan 11, 2024

·

Stayed 1 night

Convenient to Stanley St for the tennis ans easy walk to restaurants.

8

Rachel

Mar 29, 2025

·

Stayed 1 night

Good location to an event at the Auckland Domain

10

Ian

Jul 17, 2023

·

Stayed 5 nights

Great location, close to the museum and Newmarket. Plenty of cafes and restaurants close by.

10

Jan-Erik

Jan 10, 2026

·

Stayed 1 night

Väldigt fina rum; bra med bekvämligheter (även tvättmaskin/tork och engångstvättmedel). Nära till många restauranger.

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10

Bruce

Oct 11, 2023

·

Stayed 1 night

Great spot with top staff, lovely room, comfortable bed and top shower . Quiet vicinity and safe to walk around to some top eating and drinking spots very close by .

10

Christopher

Aug 9, 2024

·

Stayed 2 nights

Good location, lots of dining options close by and close to the city

10

Ann

Oct 27, 2023

·

Stayed 1 night

Great location, centrally located. Very friendly, helpful staff. Would stay again.

10

Richard

Oct 27, 2025

·

Stayed 1 night

Very handy location just off the main road of Parnell, so quiet but any easy walk to plenty of dining options. Public transport is just down the road as well.

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Dining

Not enough information in reviews.

Related guest reviews

10

Geoff

Nov 5, 2025

·

Stayed 3 nights

Our room hadn't been set up as we requested, and we checked in after hours. The service was fantastic. Manager summoned and all fixed within 10 minutes. Reception and room service staff were excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $98	3 $119	4 $127	5 $114	6 $126	7
8 $147	9 $110	10 $131	11 $110	12 $112	13 $101	14 $103
15 $103	16 $221	17 $103	18	19 $121	20 $148	21 $113
22 $100	23 $101	24 $153	25 $123	26 $100	27 $100	28 $124
29 $123	30 $103

Quest Parnell Serviced Apartments

About this property

Location

Room options

Studio

Suite, 1 Bedroom

Suite, 2 Bedrooms

Guest reviews of Quest Parnell Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quest Parnell Serviced Apartments

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $106	27 $118	28 $119	29 $109	30 $98	31