Name: Hotel Tejuma
Address: Pérez Zamora, 51, Puerto de la Cruz, Canary Islands, Spain, Puerto de la Cruz, Canary Islands, Spain
Rating: 7.12

Guest reviews

7.1

Good

Based on 642 verified reviews

Facilities

6.8

Cleanliness

7.6

Rooms

7.2

Service

7

Location

6.9

Dining

7

Who stays here?

Business

5%

Couple

48%

Family

16%

Group

7%

Solo

22%

2

Tamsin

Mar 11, 2026

·

Stayed 2 nights

Real run down, extremely rude girl checks me it. The hotel is advertised as each room having a balcony. Mine did not and when I asked for a room with one I was denied. Roof top terrace was filthy covers in rubbish with one dirty table.

8

Rose

Feb 4, 2026

·

Stayed 1 night

Mkt bra personal!

8

Helle

Jan 14, 2026

·

Stayed 7 nights

This hotel is a little gem, despite being in very poor condition. If you get a room with a balcony, you will have views of both Mount Teide and the sea. Please note that even if you book a room with a balcony via Hotels.com or similar, the hotel cannot guarantee this.

10

Cristina

Jun 16, 2024

·

Stayed 1 night

Agradable

2

Maria

Nov 13, 2022

·

Stayed 6 nights

Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.

Pérez Zamora, 51, Puerto de la Cruz, Canary Islands, Spain

Location

With a stay at Hotel Tejuma in Puerto de la Cruz, you'll be a 4-minute walk from Timanfaya Theater and 5 minutes by foot from La Vola. This hotel is 0.6 mi (1 km) from Garden Beach and 0.7 mi (1.1 km) from San Telmo Promenade.

Timanfaya Theater(0.2 miles)

La Vola(0.3 miles)

Plaza del Charco(0.3 miles)

San Juan Church(0.3 miles)

Playa del Muelle(0.3 miles)

Tenerife Beaches(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15 for adults and children.

Check-in is from 14:00 to 22:00, and check-out is by 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and Tenerife Beaches. It is 16 mi (25.8 km) from Teide National Park and 0.4 mi (0.7 km) from Timanfaya Theater.

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Cribs (infant beds) are available for an additional fee, but details on extra beds are not specified.

Hotel Tejuma

Amenities

Property description

Book on Vio

Guest reviews