Puk's Palace Thailand

1. Check-in from 14:00 2. Check out before 11:00 3. Reception working hours: 9:00 - 21:00 Please contact our email or number if after hours check-in is possible - at least 24 hours beforehand. 4. Payment on arrival: Nightly room rate plus local taxes (VAT/Hotel) - by card or cash. Only one card can be used per booking/ no split payments by card. 5. Cancellation or amendment must be made 24 hours in advance prior to arrival. No refund will be given after check-in. 6. Failure to check in or no show will result in the total booking amount charged. 7. All deposits are paid in cash (keys and towels). You must return these within our reception times if you check out early. NO deposits will be paid back by card. 8. We try our hardest to put all group/same name bookings in one room but sometimes during peak season this cannot be guaranteed. 9. Breakfast is not included. 10. No smoking in rooms, but we do have many smoking areas around the palace. 11. No outside alcohol allowed on property. 12. We only accept guests the age of 18 years old or more, passport will be required at check in and entered into the system. 13. For dorm rooms the aircon is off during the day from 11 AM to 6 PM. Private rooms have the choice to turn on or off - but we love if guests this turn off during the day to help us save energy and be more green 🌱 Any questions or queries please let our reception team and staff know, we want all guests to have a enjoyable stay with us and we can’t wait to welcome you soon ❤️

1. Check-in from 14:00 2. Check out before 11:00 3. Reception working hours: 9:00 - 21:00 Please contact our email or number if after hours check-in is possible - at least 24 hours beforehand. 4. Payment on arrival: Nightly room rate plus local taxes (VAT/Hotel) - by card or cash. Only one card can be used per booking/ no split payments by card. 5. Cancellation or amendment must be made 24 hours in advance prior to arrival. No refund will be given after check-in. 6. Failure to check in or no show will result in the total booking amount charged. 7. All deposits are paid in cash (keys and towels). You must return these within our reception times if you check out early. NO deposits will be paid back by card. 8. We try our hardest to put all group/same name bookings in one room but sometimes during peak season this cannot be guaranteed. 9. Breakfast is not included. 10. No smoking in rooms, but we do have many smoking areas around the palace. 11. No outside alcohol allowed on property. 12. We only accept guests the age of 18 years old or more, passport will be required at check in and entered into the system. 13. For dorm rooms the aircon is off during the day from 11 AM to 6 PM. Private rooms have the choice to turn on or off - but we love if guests this turn off during the day to help us save energy and be more green 🌱 Any questions or queries please let our reception team and staff know, we want all guests to have a enjoyable stay with us and we can’t wait to welcome you soon ❤️