The Palms, Kamala Beach - SHA Extra Plus

Room felt neglected: very much in need of touch ups. Sheets had stains, towels had rips, hair was in shower, sink and on walls, bugs in room, door/lock not very secure. It felt like a motel, not a nice hotel. Bed was very uncomfortable! Also note that there is no safe in the room, only at the front desk. No breakfast included either. Pool area small with a few cheap loungers. Good location and size of room is good.

Good location, room was not clean..there was sticky residue from what seemed like the bottom of cups on the nightstand when we arrived. Staff was nice. No shower curtain.

Overall, this was a great place to stay. Great location and very quiet. The swimming pool was excellent however the pool loungers could do updating and there was inly one sun umbrella.

The property is very nice and location is very good staff need to be more attentive in all areas we were pointed up stairs on check in and had to carry own luggage cleaning staff just do quick once over and forget to replenish things I.e toilet paper.

This is a good hotel. Price is also good. It does need some maintenance and a bit more attention to detail. But my family and I would stay again.