Name: Holiday Inn Express & Suites - Rock Hill by IHG
Address: 680 Tinsley Way, Rock Hill, South Carolina, United States of America, Rock Hill, South Carolina, US
Price range: $91–$159 per night
Rating: 8.33

What guests think

Across recent reviews, Holiday Inn Express & Suites - Rock Hill by IHG is praised for a convenient I‑77 location near shopping and dining, making it a practical stopover, though guests describe experiences that vary in consistency.

Service is often friendly and welcoming, though several guests experienced slow or unattended check‑in and occasional lapses in responsiveness. Cleanliness is inconsistent: many find rooms and common areas very clean, but others report dirty rooms or pests and housekeeping not servicing stays. Rooms are generally spacious and modern, yet some mention highway noise, loud air conditioners, high beds, limited TV channels or guides, and minor maintenance quirks. Breakfast feedback is mixed: many enjoy a hot, tasty spread with standout cinnamon rolls, while others encounter understocked items, delays, or equipment issues. Overall, expect a handy stop with solid basics but uneven execution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool was often closed or dirty, and several guests noted gym temperature or cleanliness issues. Parking is well lit but can be tight when large vehicles occupy multiple spaces; one floor had the only ice machine.

Related guest reviews

2

Sean

Jun 21, 2024

·

Stayed 1 night

I won’t stay here again! The pool had like a slime film on the top of it with stuff floating in it. The gym had garbage all over the floor. You can hear the traffic from the highway. Just wasn’t a clean place to stay.

2

Christy

Jun 20, 2023

·

Stayed 4 nights

Newer facility but lacking in many areas. Staff was fairly nice but there is obviously lack of qualified management. Hotel and elevators hot and humid. Workout room unusable because it was 80 degrees in there due to malfunctioning air conditioning unit. Pool was dirty and not circulating- these are the main 2 amenities I am interested in and both were not in usable shape. Breakfast was not good and the same things were served all 4 mornings. Usually there is a rotating breakfast but not here. Asked for clean towels but was told could only have 2 because they were running low on towels. Definitely would not stay here again.

10

Lavonda

Oct 7, 2025

·

Stayed 1 night

Parking was well lit, grounds were clean and well kept. Staff was friendly and helpful

6

Somer

May 22, 2023

·

Stayed 2 nights

Pool did not work

10

Roberta

May 4, 2025

·

Stayed 1 night

Liked the coffee bar in the lobby

8

Rickey

Aug 5, 2024

·

Stayed 2 nights

Very nice trip. The stay was pleasant but the pool was closed two days of our three day stay

2

Mark

Jul 27, 2024

·

Stayed 1 night

When we arrived the outdoor pool was closed. The water was filthy. We asked for a complimentary concession and the clerk said he would check with mgmt. but never got back to us. Will not stay here again.

10

Jennifer

Feb 28, 2025

·

Stayed 1 night

Our stay was wonderful. The only issue was parking. Big trucks with trailers were allowed to take up multiple parking spaces and had to park on the other side of the next hotel. Otherwise would highly recommend.

8

Tanya

Jul 19, 2025

·

Stayed 1 night

Right off the main highway, it was a great hotel for a one night stop. So many stores and restaurants nearby. The staff weren't as friendly and enthusiastic as some other hotels but he got us checked in with no issues. My only complaints were the pool had a lot of bugs in and around so made it a bit dirty as well as the air conditioner was so loud. Otherwise a nice and easy stay!

8

David

May 7, 2023

·

Stayed 1 night

Ice machine on 1 floor. Breakfast started at 7am. Early risers can’t wait till then.

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Cleanliness

Cleanliness feedback is mixed: many guests found spaces very clean, while others reported dirty rooms or pests and inconsistent housekeeping during stays.

Related guest reviews

6

Kelly

Jun 2, 2025

·

Stayed 1 night

We got in really late and called down in the morning for a late check out and they offered 12:30. Then 20 mins later they called (and woke us up) to say they could no longer do a 12:30 checkout but they could do 12. Then 10 mins later we were woken up again by housekeeping knocking to see if we had left yet. This was at 9:30 and regular checkout isn’t until 11 so this makes no sense. There was also a cockroach in the bathroom. The room didn’t have a coffee maker??? Will not be back.

4

Latrice

Jul 5, 2025

·

Stayed 3 nights

Nice staff but they never cleaned our room and we never got clean towels

6

Sharlayne

Sep 28, 2025

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Stayed 1 night

Room wasnt clean enough. I was too tired to pack up & ask for a cleaner room. Mirror in entrance very dirty, finger prints all over microwave, dusty, heat & aie unit had dirty wet stains all in the top very dirty, night tabke beside bed had drink & cup stains not cleaned..dust on phone & clock, carpet stained which was gross .desk chair had white thick substance running down the front of it. Will never stay there again. Vety unhappy with that room.

6

Miguel

Aug 14, 2025

·

Stayed 3 nights

More options at breakfast. Clean rooms more often, i arrived Sunday and left Wednesday and my room was not cleaned any day

4

Linda

Sep 13, 2023

·

Stayed 1 night

The front desk staff were wonderful! The rugs in the room were dirty with some sort of wood shavings. The comforter was stained, the buttons for elevator was broken. The used coffee pod was still in the machine and there was no other new coffee. There was only a couple of sheets of Kleenex left. Breakfast refrigerator was empty, no milk or butter. Just poorly run!!!

10

Lisa

Nov 29, 2025

·

Stayed 1 night

The check-in was pleasant and quick. The room was spacious, clean, and the hot water was just like I like it. The hotel is in a great location for shopping and dining. I would definitely stay here again.

8

Michelle

Dec 27, 2024

·

My husband and son stayed in 208 and when they woke up there was a bunch of ants. My son had some potato chips in a bag that he couldn't eat because they were in the bag, in his drink and all over the nightstand. Patricia at the front desk was awesome! We really enjoyed the convenience of the hotel being close to Chili's. Breakfast was good. Just need those ants handled.

2

Joseph

Mar 17, 2024

·

Stayed 1 night

Started off bad as no one was at the desk to check us in. Had to wait 15 min for someone to finally check us in. Get to the room and the floor was dirty, tv would not work and someone’s dirty underwear was hanging up in the wardrobe.

8

Tianna

Oct 27, 2024

·

Stayed 2 nights

The rooms could be a bit cleaner, the rug for example

8

Maria Soledad

Jul 21, 2023

·

Stayed 1 night

Hallway/corridor carpeting needed to be vacuumed. It was littered with debris.

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Rooms

Rooms are generally spacious and modern with very comfortable beds. Some guests reported highway noise or loud AC, high bed heights, limited TV channels or guides, and occasional minor maintenance issues.

Related guest reviews

4

Bobbie

Mar 15, 2025

·

Stayed 1 night

Greeted with a less than welcoming host. He did not know or try to find out the information we asked (if the tv service included the SEC and BIG TEN networks. After much searching on the tv when we got to our room, we learned that you did not have the channels. We attempted to stream them through the phone but the qr code would not connect. We called the desk and were told that others had reported the same problem. Can’t be fixed until a work order is sent tomorrow! And this during March Madness! We watched the game on our ipad.

10

Kimberly

Apr 15, 2024

·

Stayed 1 night

Everyone there was very friendly and helpful. Our room was very clean and had lots of room. Breakfast is included, and we always take advantage of that. The only problems we had were 1) a noisy air conditioner that made sleeping difficult for my husband; 2) there was no channel guide on the tv or printed out, so finding something to watch was frustrating. Overall, I would recommend this hotel.

6

Janice

Nov 2, 2025

·

Stayed 1 night

beds are extremely high. difficult to climb into.

10

Lisa

Nov 29, 2025

·

Stayed 1 night

The check-in was pleasant and quick. The room was spacious, clean, and the hot water was just like I like it. The hotel is in a great location for shopping and dining. I would definitely stay here again.

10

Thomas

Apr 13, 2025

·

Stayed 1 night

Bath/shower is dangerous. Needs grab bar and non-slip floor or mat.

10

Scott L

Apr 14, 2025

·

Stayed 1 night

Best hotel bed ever!

10

Michelle

Oct 12, 2025

·

Stayed 1 night

Staff was very accommodating, especially the young woman that checked us in, she was extremely friendly and helpful. Room was beautiful, clean and comfortable. Breakfast was a surprise to us, we’ve never been to a hotel with so many options to choose from. We would definitely recommend staying at this hotel.

4

Sandra

Feb 11, 2025

·

Stayed 1 night

If you don’t like the sound of interstate traffic stay somewhere else. It sounded like the high speed traffic was driving through our room. We were on the end just feet from the interstate and the blind did not close all the way so we also had headlights shining in all night. The room was nice and clean and new that’s why I gave it two stars. Otherwise it would have been 1.

8

Tonia

Nov 11, 2024

·

Stayed 3 nights

Mostly everything was great. Just a little disappointed with the ac and heater. It cycles between hot and cold and never stayed at a constant temperature.

8

Tanya

Jul 19, 2025

·

Stayed 1 night

Right off the main highway, it was a great hotel for a one night stop. So many stores and restaurants nearby. The staff weren't as friendly and enthusiastic as some other hotels but he got us checked in with no issues. My only complaints were the pool had a lot of bugs in and around so made it a bit dirty as well as the air conditioner was so loud. Otherwise a nice and easy stay!

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Service

Staff are frequently described as friendly and helpful. Several reviews note slow or unattended check‑in, housekeeping not servicing rooms, and inconsistent follow‑through or breakfast staffing.

Related guest reviews

4

Latrice

Jul 5, 2025

·

Stayed 3 nights

Nice staff but they never cleaned our room and we never got clean towels

4

Brian

Aug 25, 2025

·

Stayed 2 nights

We’ve stayed here before and didn’t have a problem. But this time two days in a row the Breakfast worker left much to be desired. The first morning came down right at 7am when they opened for service and no coffee cups…walk in for breakfast and the food was already running out…ok there’s a few people eating. I’m thinking she will just go back and get some more food. Nope didn’t have any ready. Had to wait. I’m sure they know how many people are staying so they can prepare. I guess she missed the memo. The next morning same thing 7am right when they open and no coffee cups. 2 days in a row would probably show they don’t care…walk in they have food but no juice. How do you not have one of the only drinks you offer not stocked?

10

Meg

Jun 21, 2025

·

Stayed 1 night

The staff was so nice and welcoming! Great location and clean hotel!

2

Teresa

Jan 19, 2025

·

Stayed 1 night

We were checking in after a very long day of traveling and a volleyball tournament. We didn’t make it to the hotel until about 10:00. -10:30 pm. As I’m trying to check in, there’s no one at th/e desk but I can hear someone in the office on a personal call. I try being polite and give her a few minutes to finish the conversation. (I’m making all sorts of noises in hopes of getting her attention.). After standing and waiting for 10 minutes, I raise my voice louder and say: “Hey! Hello!” The lady comes out of the office, no apologies or anything. She had room cards and papers preprinted and asked for my name, handed me the key card and paperwork. Never asked for my ID, credit card, or anything to verify my identity. It was obvious she wanted to get back to her call. I paid around $200 and expected better service and respect.

8

Karen

Jan 3, 2026

·

Stayed 4 nights

Staff was great especially the front desk who worked the evening shift - she was amazing!

10

Michelle

Oct 12, 2025

·

Stayed 1 night

Staff was very accommodating, especially the young woman that checked us in, she was extremely friendly and helpful. Room was beautiful, clean and comfortable. Breakfast was a surprise to us, we’ve never been to a hotel with so many options to choose from. We would definitely recommend staying at this hotel.

4

Lisa

Jul 1, 2024

·

Stayed 1 night

Conveniently located with shopping and dining within walking distance. Breakfast was fantastic. Check in was awful with only one person at the desk and me with 3 kids waiting over 30 minutes to check in. Soap dispensers empty in the room plus had to go to the front desk and ask for a shower curtain so I coud use the shower.

6

Jeffrey

Jun 29, 2024

·

Stayed 1 night

We checked in about 8pm and apparently by the several people waiting, rooms were just being cleaned. I had reserved a room with two beds and they comp it to two rooms with one bed. Towels had not been restocked, trash can not emptied, hair in drain of shower and shampoo / soap was empty. Both rooms had the same issues. Nice rooms but house keeping failed badly. Free breakfast was not impressive either but I do appreciate the young man trying to make some things right

2

Joseph

Mar 17, 2024

·

Stayed 1 night

Started off bad as no one was at the desk to check us in. Had to wait 15 min for someone to finally check us in. Get to the room and the floor was dirty, tv would not work and someone’s dirty underwear was hanging up in the wardrobe.

10

Pedro

Mar 19, 2023

·

Stayed 1 night

The staff at this hotel was amazing they greeted me as soon as I walked in . The gentleman at the front desk was very professional and took great care of me made sure all was okay . Would I come back to this hotel again of course I give this holiday inn a five star

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Location

Conveniently just off I‑77 with many shops and restaurants nearby, and handy for sports events or stopovers. Some rooms near the interstate report road noise.

Related guest reviews

10

Amy

May 14, 2025

·

Stayed 1 night

Beautiful hotel and very convenient. Just off the express way with plenty of shopping and food options near by. The staff was very friendly and breakfast was delicious! The cinnamon rolls were amazing!

10

Lisa

Nov 29, 2025

·

Stayed 1 night

The check-in was pleasant and quick. The room was spacious, clean, and the hot water was just like I like it. The hotel is in a great location for shopping and dining. I would definitely stay here again.

10

Kristin

Mar 26, 2023

·

Stayed 2 nights

Nice, clean and convenient.

10

Kenneth

Mar 26, 2024

·

Stayed 1 night

We stay here every year on our way to the beach. Easy off on 77 makes it very convenient.

10

William

May 27, 2024

·

Stayed 1 night

Clean, spacious room. My room at the highway end of the hotel wasn’t noisy at night. Good parking and many dining facilities nearby.

10

Jennifer

May 26, 2023

·

Stayed 2 nights

The staff was super helpful & the hotel was convenient to everything! Interstate, shopping, restaurants etc!

10

Marlene

Jul 7, 2025

·

Stayed 1 night

Location is perfect and price is good for a great place.

10

Rita

Mar 27, 2025

·

Stayed 1 night

Clean hotel close to shopping, gas & highway.

10

Amy

Jan 6, 2025

·

Stayed 2 nights

This was a quick weekend trip for a youth sports event at the Rock Hill sports complex. Great location, lots of restaurants and shops nearby. This hotel seemed brand new, very clean, friendly staff, great breakfast. I will stay here again if we return to Rock Hill.

8

julianne

Mar 17, 2025

·

Stayed 1 night

Clean property close to shopping and restaurants. Right beside 77 so some road noise but not bad at all.

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Dining

Breakfast is inconsistent: many enjoyed a hot, tasty spread with popular cinnamon rolls, while others found items understocked, options limited, or equipment out of order.

Related guest reviews

4

Chuck

Aug 7, 2024

·

Stayed 5 nights

Have stayed here several nights over the past few years but this time was bad and it all had to do with breakfast. The only reason we always stay here is the free breakfast and this past eeek it was terrible. 3 days no biscuit & gravy and no pancakes. And last 2 days no milk really can’t get milk.

10

Amy

May 14, 2025

·

Stayed 1 night

Beautiful hotel and very convenient. Just off the express way with plenty of shopping and food options near by. The staff was very friendly and breakfast was delicious! The cinnamon rolls were amazing!

8

Elizabeth

Mar 4, 2024

·

Stayed 1 night

Good for a night's stay on the way to Florida. Nothing fancy but totally acceptable. Staff was friendly. The didn't have mild or cream at breakfast for coffee or cereals. Apparently ran out. Limited breakfast options.

4

Brian

Aug 25, 2025

·

Stayed 2 nights

We’ve stayed here before and didn’t have a problem. But this time two days in a row the Breakfast worker left much to be desired. The first morning came down right at 7am when they opened for service and no coffee cups…walk in for breakfast and the food was already running out…ok there’s a few people eating. I’m thinking she will just go back and get some more food. Nope didn’t have any ready. Had to wait. I’m sure they know how many people are staying so they can prepare. I guess she missed the memo. The next morning same thing 7am right when they open and no coffee cups. 2 days in a row would probably show they don’t care…walk in they have food but no juice. How do you not have one of the only drinks you offer not stocked?

8

NICK

Jun 27, 2025

·

Stayed 1 night

The food at the complimentary breakfast buffet was not being replenished

6

Angela

Jan 19, 2025

·

Stayed 1 night

We have great experience in other Holiday Inns prior to this trip. I was disappointed with this stay. Usually there is more toiletries available in the room. Usually breakfast offered by Holiday Inns. We were told at check in that breakfast was 730 to 1030. We went down at 9 and the pancake maker was broken, no signage was posted and the pancake station was fully stocked. I was very disappointed. The eggs were burnt, the biscuits were hard, the sausage was super tough and chewy. The coffee was luke warm. The yogurt was limited amount. The muffin, bagels area was barley anything left. The only thing that was hot and tasted fresh was the cinnamon rolls. I was told at check out the hotel was sold out so I expected the breakfast to be enough for everyone that stayed. The elevators were freezing and the hallways were super cold. I am hoping this one stay was a fluke and my next stay at a Holiday Inn isnt like this stay.

10

Randall

Jan 30, 2025

·

Stayed 1 night

Clean, comfortable and friendly. Newly renovated hotel with the expected amenities. Great breakfast!

10

Michelle

Oct 12, 2025

·

Stayed 1 night

Staff was very accommodating, especially the young woman that checked us in, she was extremely friendly and helpful. Room was beautiful, clean and comfortable. Breakfast was a surprise to us, we’ve never been to a hotel with so many options to choose from. We would definitely recommend staying at this hotel.

10

Christine

Jun 24, 2023

·

Stayed 1 night

Very comfortable mattress, halls quiet at night. Great breakfast

10

TIFFANY

Aug 31, 2025

·

Stayed 1 night

The beds were very comfortable. The breakfast was good and the front desk attendant was very nice and welcoming

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Month	Average price
January	$109
February	$112
March	$112
April	$117
May	$123
June	$122
July	$141
August	$104
September	$133
October	$123
November	$113
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $136	19 $112
20 $99	21 $95	22 $98	23 $95	24 $91	25 $120	26 $120
27 $103	28 $103	29 $107	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $138	3 $138
4 $103	5 $103	6 $107	7 $111	8 $111	9 $159	10 $159
11 $108	12 $98	13 $95	14 $95	15 $95	16 $120	17 $144
18 $95	19 $102	20 $105	21 $99	22 $103	23 $127	24 $144
25 $111	26 $97	27 $110	28 $102	29 $99	30 $119	31 $138

Holiday Inn Express & Suites - Rock Hill by IHG

Prices for Holiday Inn Express & Suites - Rock Hill by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Suite, 1 King Bed (Additional Living Area)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Accessible (Communications Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 1 Queen Bed (Additional Living Area)

Room (Specialty)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Standard Room

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Guest reviews of Holiday Inn Express & Suites - Rock Hill by IHG

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Rock Hill by IHG

Prices for upcoming dates