Holiday Inn Express Savannah Airport by IHG

I had difficulty with Internet access on my phone but my IPad was alright

The hotel was excellent! The pool needed to be cleaned and updated , but the rooms were very clean. This hotel was quiet and the breakfast was great!

Great staff. Rooms were great. Was super bummed the pool was so cold we couldn’t even get in.

Nice clean place. Nice pool

It was a great stop over off of 95. Everything was very clean and breakfast was generous and yummy. The pool area was very hot and humid but it was a great way for the kids to blow off steam after a long day in the car.

Staff was mopping common areas during breakfast rush blocking access to bathrooms and wet floors everywhere, best do it once breakfast closed. Key didn’t work in multiple areas. No water available except a water fountain. Breakfast was pretty limited and only one coffee maker was working. Overall just okay.

We returned back to our room around 4:00 pm and there hadn't been anybody by to clean the room and leave dry towels. We had 3 people in the room. It would have been nice if the pool was working, we were looking forward to it. Overall it was a very nice stay and the staff was great.

Pool wasn’t working all whole trip. Towels bedsheets had stains. Tub and toilet wasn’t clean good either.

Very good new property

The staff were super friendly and helpful. The pool was out of order which was annoying because that was one of the reasons we booked. The breakfast was average for a hot breakfast but very clean. My only other issue was the comforter had dirty spots on it. We got a new one but the next day when they cleaned they did not remove the dirty one and did not replace our towels so we ended up having to get more from the front desk.

The location is ideal and conveniently located near the expressway, shopping and restaurants. The area felt safe and is well manicured. I enjoyed the breakfast. There are some opportunities that should be addressed. Our room was not the cleanest. It appeared the bathroom counters, floors and toilet may have been wiped with a cloth to clean any water and debris. Unfortunately, there remained visible residue of grease stains left in the sink and shower. The room didn’t smell fresh. The refrigerator clearly wasn’t cleaned. It had drippings of something left in it. There was a gentleman working when we checked in. He was awesome, professional and always present during his shift. However, I cannot say the same when he left. I went to and by the front desk on several occasions and found absolutely no one there. No one responded to my “Hello” until I started looking through the business cards located on the mantle at the front of the desk. I was about to contact the general or associate manager to ask for assistance. Once I pulled one of the cards and began to dial on my cell phone, out comes a female from around the wall at the front desk asking how could she help me. My good guess is she was watching me on camera and decided she should get out in front before I completed that call. Overall and due to my front desk experience and lack of a clean room, I rate my overall experience a 7 out of 10. Very high quality of service received from the gentleman at the front desk.

We stayed one night on our way out of Savannah, and it was a decently comfortable stay. The rooms were spacious and the hotel is near good restaurants, such as Wild Ginger. Some cons were that the hotel was extremely noisy, as there were children constantly running above us and you could hear other guests' arguments through the walls. There were noisy cars outside as well, at times. The bathroom wasn't the most clean and neither was the couch. Breakfast was fine and filling. The staff were all wonderful. The hotel is about 20 minutes from Savannah Historic District, which isn't bad at all after a full day of exploring. It's very close to Savannah-Hilton Head International Airport.

The room looked fairly clean but I happened to notice dried blood on the pillow underneath the pillow case. Also, some blood splatters on the wall near the door.

Breakfast was great. The room was DIRTY. I would not stay at this specific location, as I was incredibly disappointed by the condition of the room.

The check in was good, but the room was really dirty!!! The floor wasn’t vacuumed and there was garbage, even a chewed bubble gum, some plastic and nails. Sheets weren’t changed because there was stains on the blanket and pillow and in the morning I saw the huge sauce stains, it was disgusting. Bathroom also, shower curtains dirty with mold and hair and the bathtub. Clearly the room wasn’t cleaned. Very disappointing.

The Holiday Inn Express was absolutely perfect in all possible aspects and ways. The whole entire hotel both inside and outside was really perfectly clean and well maintained. Every single staff member I had the opportunity to meet and interact with was so very welcoming, friendly, and helpful!

Breakfast was excellent. Lots of Hot choices. Very clean hotel.

Decent size room, clean and well maintained property. Decent breakfast.

Great stay! Very clean, the beds are very comfortable and the staff are very helpful and kind.

Pool wasn’t working all whole trip. Towels bedsheets had stains. Tub and toilet wasn’t clean good either.

We stayed one night on our way out of Savannah, and it was a decently comfortable stay. The rooms were spacious and the hotel is near good restaurants, such as Wild Ginger. Some cons were that the hotel was extremely noisy, as there were children constantly running above us and you could hear other guests' arguments through the walls. There were noisy cars outside as well, at times. The bathroom wasn't the most clean and neither was the couch. Breakfast was fine and filling. The staff were all wonderful. The hotel is about 20 minutes from Savannah Historic District, which isn't bad at all after a full day of exploring. It's very close to Savannah-Hilton Head International Airport.

I had difficulty with Internet access on my phone but my IPad was alright

Room nice-large, bathroom also roomy, mattresses lumpy, towels like sand paper, great TV and it has a TV guide. Breakfast excellent

Great place to stay. We stayed with family for couple of days, everything was great (the room, the breakfast...).

We had a late arrival. It was flawless. The bed in this Holiday Inn Express was the most comfortable bed I have ever slept in. The room and all premises were spotless. Breakfast could've been better but the hotel was full and the employees were working hard to keep up the services. I recommend this hotel with 5 STARS.

Very kind staff, easy check in, comfortable

Sharon at the front desk made our stay a memorable one from the moment we walked into the lobby. Her welcoming personality, excellent customer service and determination to go the extra mile is impeccable. We even had the opportunity to chat with her husband for a little bit which put the icing on the cake. The property in itself was pleasant, but having the air conditioning unit on when the guests arrive in the hotel room could add that extra ambiance to make the first impression of the hotel room a bit more positive. The inconvenience of waiting for the room to cool down and get rid of the damp, musty smell did put a bit of a damper on the first impression experience. Additionally the walls in the hotel are paper thin and does not leave room for a general conversation above a normal conversation tone. The property in itself appears to be modern, the amenities are quite nice and welcoming. The location is perfect and extremely convenient to the outlet, convenience stores, Walmart etc. All of the essentials of day-to-day life are less than a minute or two away. Overall, great hotel, great location & phenomenal evening staff.

Decent size room, clean and well maintained property. Decent breakfast.

The room were not well soundproof. I hear my neighbor watching tv around midnight.

Holday Inn is never a disappointment for me. Very clean, friendly desk reps, quiet. Everything one expects from a hotel stay. And don't forget delicious breakfast!

Best staff and super convenient to airport

The staff were extremely kind and helpful. Our room was very clean & quiet. Would definitely stay again

The staff is really very rude and asked me to leave before the checkout time. I want to request for a refund for the same

We had a late arrival. It was flawless. The bed in this Holiday Inn Express was the most comfortable bed I have ever slept in. The room and all premises were spotless. Breakfast could've been better but the hotel was full and the employees were working hard to keep up the services. I recommend this hotel with 5 STARS.

When we first arrived, they attempted to put us in an ADA room that only slept four people, even though our reservation was for six people. We asked for extra pillows because the pullout bed did not have any pillows, but they could only give us two extra pillows, rather than the three that we requested. The worst part was the breakfast. Breakfast does not end until 10 AM and we arrived at 9:03 AM. They had already turned off the pancake machine that makes fresh pancakes. They also brought out fresh biscuits, but no gravy. When we requested the gravy 10 minutes later, the woman said that the cook would not be making anymore because breakfast was almost over. It was 9:15 AM. They had 45 minutes left of breakfast and they were probably 20 people still eating breakfast. Also, the apple juice, orange juice and one other juice that came out of the machine was actually warm. Not room temperature, but warm. There's no ice available anywhere, so who wants to drink warm fruit juice? Overall, I give this place too big thumbs down. The service was very lackluster, the room was just average, and the breakfast was absolutely horrible. We ended up paying for breakfast elsewhere.

Sharon at the front desk made our stay a memorable one from the moment we walked into the lobby. Her welcoming personality, excellent customer service and determination to go the extra mile is impeccable. We even had the opportunity to chat with her husband for a little bit which put the icing on the cake. The property in itself was pleasant, but having the air conditioning unit on when the guests arrive in the hotel room could add that extra ambiance to make the first impression of the hotel room a bit more positive. The inconvenience of waiting for the room to cool down and get rid of the damp, musty smell did put a bit of a damper on the first impression experience. Additionally the walls in the hotel are paper thin and does not leave room for a general conversation above a normal conversation tone. The property in itself appears to be modern, the amenities are quite nice and welcoming. The location is perfect and extremely convenient to the outlet, convenience stores, Walmart etc. All of the essentials of day-to-day life are less than a minute or two away. Overall, great hotel, great location & phenomenal evening staff.

When we first arrived it was great. The manager and the young girl at the front desk were helpful and very nice. The next morning my husband and I went down for breakfast and it was good, but the little girl that was placing food clearly had anxiety and was struggling to keep food out. After we got dressed my daughter woke up and wanted some juice and sausage links so I went down to get it while she was getting ready. While I was down there Amber, the young girl was being kind of surrounded by people waiting for food to be put out so I just went ahead and got my daughters juice and waited by the juice machine. Another hotel employee, I don’t know her name, came out and said, “ Amber take your time.” Then looked at me and rudely said, “You need to move.” I was taken aback for a second because I was clearly not one of the people that was surrounding this girl, but I didn’t argue and took a step back. Nearly 5 minutes passed and Amber was still trying to refill food so I just went back to our room and told my daughter the sausage wasn’t available. My husband was gonna say something but I told him to let it be. Our last morning there my husband went to the front desk and asked for some clean towels and was just flat out told no he couldn’t have towels. As he was walking back to our room with our daughter’s boyfriend they could hear the women in the laundry area talking, because they had the door wide open for everyone to hear, and they said, “This s*** ain’t even fu***ng worth it

The staff was very prompt and professional in checking me in. I made a room location request and it was honored perfectly! Thanks

Staff very professional and friendly. Property clean and great location to the airport

The rooms was clean and the front desk staff very helpful!!

The location is ideal and conveniently located near the expressway, shopping and restaurants. The area felt safe and is well manicured. I enjoyed the breakfast. There are some opportunities that should be addressed. Our room was not the cleanest. It appeared the bathroom counters, floors and toilet may have been wiped with a cloth to clean any water and debris. Unfortunately, there remained visible residue of grease stains left in the sink and shower. The room didn’t smell fresh. The refrigerator clearly wasn’t cleaned. It had drippings of something left in it. There was a gentleman working when we checked in. He was awesome, professional and always present during his shift. However, I cannot say the same when he left. I went to and by the front desk on several occasions and found absolutely no one there. No one responded to my “Hello” until I started looking through the business cards located on the mantle at the front of the desk. I was about to contact the general or associate manager to ask for assistance. Once I pulled one of the cards and began to dial on my cell phone, out comes a female from around the wall at the front desk asking how could she help me. My good guess is she was watching me on camera and decided she should get out in front before I completed that call. Overall and due to my front desk experience and lack of a clean room, I rate my overall experience a 7 out of 10. Very high quality of service received from the gentleman at the front desk.

Best staff and super convenient to airport

We stayed one night on our way out of Savannah, and it was a decently comfortable stay. The rooms were spacious and the hotel is near good restaurants, such as Wild Ginger. Some cons were that the hotel was extremely noisy, as there were children constantly running above us and you could hear other guests' arguments through the walls. There were noisy cars outside as well, at times. The bathroom wasn't the most clean and neither was the couch. Breakfast was fine and filling. The staff were all wonderful. The hotel is about 20 minutes from Savannah Historic District, which isn't bad at all after a full day of exploring. It's very close to Savannah-Hilton Head International Airport.

Stopped here on my way home to NC from FL. Nice hotel, clean, friendly staff. Bed was comfortable. Will definitely recommend. Close yo the outlets , restaurants, gas station.

Hotel was very clean and close to interstate & shopping. The staff was polite and customer-focused.

convenient, comfortable, hotel.

Sharon at the front desk made our stay a memorable one from the moment we walked into the lobby. Her welcoming personality, excellent customer service and determination to go the extra mile is impeccable. We even had the opportunity to chat with her husband for a little bit which put the icing on the cake. The property in itself was pleasant, but having the air conditioning unit on when the guests arrive in the hotel room could add that extra ambiance to make the first impression of the hotel room a bit more positive. The inconvenience of waiting for the room to cool down and get rid of the damp, musty smell did put a bit of a damper on the first impression experience. Additionally the walls in the hotel are paper thin and does not leave room for a general conversation above a normal conversation tone. The property in itself appears to be modern, the amenities are quite nice and welcoming. The location is perfect and extremely convenient to the outlet, convenience stores, Walmart etc. All of the essentials of day-to-day life are less than a minute or two away. Overall, great hotel, great location & phenomenal evening staff.

Clean, friendly easy access to airport

Very convenient to airport.

Staff very professional and friendly. Property clean and great location to the airport

Great staff. Breakfast was a little lacking though

Breakfast was great. The room was DIRTY. I would not stay at this specific location, as I was incredibly disappointed by the condition of the room.

Room nice-large, bathroom also roomy, mattresses lumpy, towels like sand paper, great TV and it has a TV guide. Breakfast excellent

Great place to stay. We stayed with family for couple of days, everything was great (the room, the breakfast...).

We had a late arrival. It was flawless. The bed in this Holiday Inn Express was the most comfortable bed I have ever slept in. The room and all premises were spotless. Breakfast could've been better but the hotel was full and the employees were working hard to keep up the services. I recommend this hotel with 5 STARS.

When we first arrived, they attempted to put us in an ADA room that only slept four people, even though our reservation was for six people. We asked for extra pillows because the pullout bed did not have any pillows, but they could only give us two extra pillows, rather than the three that we requested. The worst part was the breakfast. Breakfast does not end until 10 AM and we arrived at 9:03 AM. They had already turned off the pancake machine that makes fresh pancakes. They also brought out fresh biscuits, but no gravy. When we requested the gravy 10 minutes later, the woman said that the cook would not be making anymore because breakfast was almost over. It was 9:15 AM. They had 45 minutes left of breakfast and they were probably 20 people still eating breakfast. Also, the apple juice, orange juice and one other juice that came out of the machine was actually warm. Not room temperature, but warm. There's no ice available anywhere, so who wants to drink warm fruit juice? Overall, I give this place too big thumbs down. The service was very lackluster, the room was just average, and the breakfast was absolutely horrible. We ended up paying for breakfast elsewhere.

Breakfast was excellent. Lots of Hot choices. Very clean hotel.

Decent size room, clean and well maintained property. Decent breakfast.

Staff was mopping common areas during breakfast rush blocking access to bathrooms and wet floors everywhere, best do it once breakfast closed. Key didn’t work in multiple areas. No water available except a water fountain. Breakfast was pretty limited and only one coffee maker was working. Overall just okay.

Great surprise! Very good staff, breakfast is very good, the basic but very good. Definitely in the future will be my option again.