Name: Hotel Andiroba Palace
Address: BLVD. ANGEL ALBINO CORZO, Tuxtla Gutierrez, Chiapas, Mexico, Tuxtla Gutierrez, Chiapas, Mexico
Rating: 8.3

Guest reviews

8.3

Very good

Based on 214 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Andiroba Palace, reviews are mixed, with guests praising the convenient location and on-site pool, while others note shortcomings in room comfort, upkeep, and the reliability of certain amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

MARTHA

20 Mar 2026

·

Stayed 2 nights

PARKING IS GOOD

2

Joannie

20 Dec 2025

·

Stayed 1 night

Poor customer service a, not enough personal to carry on the duties , much more less to give the service is advertise

10

Madali

29 Nov 2025

·

Stayed 1 night

Todo excelente

2

Ana

7 Nov 2025

·

Stayed 1 night

Please save your money and go somewhere else, Beds are very uncomfortable, showers were nasty with mold everywhere, it looks like they have not been cleaned in a while, will never stay here and I don’t recommend this place.

10

loulisss

19 Jul 2025

·

Stayed 1 night

Excelente

BLVD. ANGEL ALBINO CORZO, Tuxtla Gutierrez, Chiapas, Mexico

Location

When you stay at Hotel Andiroba Palace in Tuxtla Gutierrez, you'll be in the business district, within a 5-minute drive of Jaime Sabinas Cultural Center and Plaza Poliforum Shopping Mall. This hotel is 9 mi (14.4 km) from Canon del Sumidero National Park and 1 mi (1.6 km) from Chiapas Polyforum and Convention Center.

Plaza Poliforum Shopping Mall(0.8 Miles)

Chiapas Polyforum and Convention Center(0.8 Miles)

Chiapas Tower(1 Miles)

Ambar Fashion Mall(1.3 Miles)

Jaime Sabinas Cultural Center(1.4 Miles)

Tuxtla Planetarium(1.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 13:00 to 18:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 160 per person.

Yes, pets are allowed in specific rooms only, and a pet deposit of MXN 500 per stay applies. Service animals are exempt from fees.

Check-in is from 1:00 PM to 6:00 PM, and check-out is at 1:00 PM. Late check-out is available for a fee, subject to availability. Guests planning to arrive after 6:00 PM should contact the property in advance.

Yes, airport shuttle services are available. Guests can arrange the transfer by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in the business district of Tuxtla Gutierrez, within a 5-minute drive of Jaime Sabinas Cultural Center and Plaza Poliforum Shopping Mall. It is approximately 9 miles from Canon del Sumidero National Park and 1 mile from Chiapas Polyforum and Convention Center.

Yes, there is an outdoor swimming pool available for guests. Details about operational hours or seasonal availability are not specified.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property directly. Specific information about extra beds or cribs is not provided.

Hotel Andiroba Palace

Amenities

Property description

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