Hotel River Poliforum

Name: Hotel River Poliforum
Address: Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, Guanajuato, Mexico, León, Guanajuato, Mexico
Rating: 7.58

"Immaculate rooms"

"Staff provided great service"

Amenities

Elevator / Lift
Business Center
Valet Parking
Multilingual Staff
Safe-Deposit Box
Ballroom

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Property description

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

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Guest reviews

7.6

Good

Based on 1,167 verified reviews

Who stays here?

Business

28%

Couple

28%

Family

34%

Group

4%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Hotel River Poliforum as centrally located with friendly staff and onsite parking, but recurring complaints include unreliable hot water, small rooms, intermittent Wi-Fi, bathroom maintenance quirks, and occasional administrative problems with billing, reservations, and promised breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Rolando Vladimir

Jun 4, 2025

·

Stayed 1 night

...

8

Olaf

Dec 6, 2024

·

Stayed 1 night

All good

2

Joanna

Sep 3, 2023

·

Stayed 1 night

Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again

8

Takato

Mar 20, 2023

·

Stayed 1 night

This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.

2

Veronica

Jul 27, 2022

·

Stayed 7 nights

The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel

Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, Guanajuato, Mexico

Location

Hotel River Poliforum is centrally located in León, a 3-minute walk from Plaza del Zapato Commercial Center and 11 minutes by foot from Bicentennial Theatre. This hotel is 1 mi (1.7 km) from León Stadium and 1.1 mi (1.7 km) from Poliforum León Convention and Exhibition Center.

Plaza de la Bolsa(0.1 miles)

Plaza Piel(0.1 miles)

Plaza del Zapato Commercial Center(0.2 miles)

Plaza Mercapiel(0.2 miles)

Distrito León MX(0.3 miles)

Museum of Art and History of Guanajuato(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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