Casa del Viento by ÓOL Hotels

Lorena at the front desk was so incredibly helpful and so kind to us all. She really went above and beyond. One of the girls I was traveling with was celebrating her birthday and the housekeeping staff made a towel birthday cake and left a birthday message and balloons. Lorena also helped us with a wine key and held onto a cake for us in her refrigerator. Such a wonderful stay and we will definitely be back.

This property is absolutely beautiful, the rooms, design, and overall vibe are exactly what you’d hope for in Holbox. Unfortunately, the noise situation is a major issue. There is a bar directly across the street that creates extremely loud noise every night. The bar itself usually quiets down around midnight, but the yelling, music spillover, and people lingering outside continue well into the early morning hours, often until 3:00 a.m. On top of that, there was loud domestic noise around 3 a.m. as well, making sleep nearly impossible. If you come prepared with very good earplugs, you might still enjoy your stay, because the hotel itself is lovely. But without them, the noise between 10 p.m. and 3 a.m. is truly unsleepable and completely overshadows the experience. I would only recommend this hotel to very heavy sleepers or anyone planning to bring serious ear protection. Otherwise, the lack of nighttime quiet is a big downside to an otherwise gorgeous property.

Great Staff amazing experience, great Location

Location of the property is great. There is a noise situation that cannot be controlled by the property as it is created by surrounding businesses (music, parties). Bring ear plugs and know that all the noise will stop at midnight and you'll be just fine.

The sell you the hotel as a boutique hotel. You can tell it’s their aim but it’s not fully done. It is not there yet. It has what I assume will be a small kitchen on the second floor and a bar by the pool but hey are not functional. Location is good. Not too loud. Friendly staff. Rooms too dark.