Collection O Langkawi Near Pantai Cenang formerly Tokman Inn

Booked a triple room,

We arrived and our room hadn’t been cleaned since the last guests. Bed was made but there were stains and debris in the sheets. No towels, no toilet paper. Rubbish on the sink and bin was full. Rubbish and hair on the floor. We asked for the room to be cleaned, 3 hours later still not cleaned at 8pm. We approached the owner who apologised and said his housekeepers “keep running away”. I asked for new sheets, towels and toilet paper so we could clean it ourselves. He gave us sheets that were mouldy, stained and had bugs in them. We advised him we would check out in the morning and request a refund for the remaining 3 nights we were due to stay. He was apologetic. The next morning the owner was no where to be seen and one man at reception didn’t speak English very well. The owner doesn’t respond to hotels.com at all. They also have an issue with overbooking from the online system, some people arrived and didn’t have a room. So I would highly recommend NOT staying here

Vi havde booket dette sted grundet poolen, man skal dog være opmærksom på, at der kun er en lille tilhørende pool til enkelte værelser. Efter vi blev flyttet til det rigtige værelser (og ventet 2,5 time på personalet), mødte vi et urengjort værelse, toilettet var beskidt og poolen ikke rengjort (dette fik vi besked på, ville ske dagen efter). Dog blev poolen først rengjort i efter 5 henvendelser til dette ikke eksisterende personale… Desuden var der en tung røglugt, da vores naboer røg indendørs, og det gik gennem vores aircondition. Omgivelserne er dog fine og i nærheden af stranden.

優しいスタッフの方

You essentially get what you pay for, which for us was only a last minute booking for one night. Clean room, okay bed, okay but very small bathroom. Friendly and helpful staff. Refill water for free. Nothing wrong with this place.