Is parking available at the property?

Free valet parking is available on-site, and parking height restrictions apply.

What are the check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property includes elevators and step-free entrances, making it accessible for guests with disabilities. Additional details on wheelchair-accessible facilities are not specified.

Where is the hotel located in relation to key landmarks?

The hotel is located within a 15-minute drive of Six Flags Hurricane Harbor Oaxtepec and the Church of Santiago Apostol. It is approximately 0.5 miles from Cuautla City Hall and 0.6 miles from Zapata Park.

Does the hotel have a swimming pool?

The property features two outdoor pools, including a heated pool and a children's pool. The pools are operational seasonally.

Hotel de Cuautla

What guests think

Hotel de Cuautla offers a central, family‑friendly stay with standout heated pools and generally welcoming staff, though many reviews note dated rooms, hard mattresses, and noticeable noise from corridors, neighboring rooms, and nearby venues late into the night.

Feedback on cleanliness is mixed, ranging from very clean spaces to reports of dirty linens, worn curtains, pests, and leftover trash. Service is often friendly, but guests cite reception and reservation mishaps, slow responses, and parking incidents where responsibility was denied. Dining is a strong point with tasty, fairly priced food and a popular buffet, though menus and poolside service can feel limited. Best for budget‑minded travelers seeking relaxed family time despite dated rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the heated pools, gardens, and family areas, plus tennis courts and on‑site parking. Downsides include rules limiting use after checkout and eating on the pool terrace, and occasional lack of service around the pool.

Related guest reviews

10

RODRIGO

15 Mar 2025

·

Stayed 1 night

Es un hotel en excelente estado de mantenimiento. Aunque ya se ve que tiene sus años todo funciona perfectamente. Tiene dos albercas y cancha de tennis en perfectas condiciones e iluminada para la noche. Llegamos por la noche y el servicio de recepción fue excelente. Nos sorprendió la calidad y el buen sabor de la comida en el restaurante. Desayunamos los dos días ahí sin necesidad de salir a otro lado. Esta muy bien ubicado para actividades en el centro de Cuautla [Nosotros íbamos a una boda en hacienda a 10’min]

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $64	6 $64	7 $65	8 $64	9 $76	10 $75
11 $75	12 $62	13 $64	14 $64	15 $65	16	17 $76
18 $76	19 $68	20 $64	21 $68	22 $81	23 $81	24 $76
25 $64	26 $64	27 $63	28 $62	29 $68	30 $64	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $67	2 $70	3 $67	4 $67	5 $67	6 $83	7 $79
8 $79	9 $67	10 $66	11 $71	12 $67	13 $82	14 $83
15 $79	16 $79	17 $67	18 $66	19 $66	20 $67	21 $71
22 $66	23 $66	24 $71	25 $67	26 $70	27 $67	28 $67
29 $67	30 $67

About this property

Location

Room options

Junior Suite

Deluxe Double Room, Balcony, City View

Guest reviews of Hotel de Cuautla

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel de Cuautla

Prices for upcoming dates