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Hotel Casa de Familia de San Cristobal - Image 1
Hotel Casa de Familia de San Cristobal - Room
Hotel Casa de Familia de San Cristobal - Room
Hotel Casa de Familia de San Cristobal - View from room
Hotel Casa de Familia de San Cristobal - Reception

Hotel Casa de Familia de San Cristobal

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include a fireplace in the lobby and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Hotel Casa de Familia de San Cristobal combines a lovingly restored historic house, tranquil gardens, and a central, walkable location, with many guests praising charming rooms, comfortable beds, and consistently warm, attentive service from the team.

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Facilities

Great

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

10

Tam

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9 Feb 2026

·

Stayed 3 nights

The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
10

Andre

EXP-logo

17 Jan 2026

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Stayed 3 nights

Great hotel with very helpful and friendly staff. It’s in downtown but still quiet. Makes it easy to walk almost anywhere (sights, restaurants, etc.).
Great hotel with very helpful and friendly staff. It’s in downtown but still quiet. Makes it easy to walk almost anywhere (sights, restaurants, etc.).
10

Rocio

EXP-logo

26 Dec 2025

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Stayed 3 nights

Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
4

Lionelle

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16 Feb 2025

·

Stayed 3 nights

Bellow average for the price.
Bellow average for the price.
10

Gina

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15 Feb 2025

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Stayed 5 nights

The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico, Barrio de La Merced, San Cristóbal de las Casas, Chiapas, Mexico

Location

With a stay at Hotel Casa de Familia de San Cristobal, you'll be centrally located in San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. This hotel is 0.2 mi (0.4 km) from Plaza 31 de Marzo and 0.6 mi (0.9 km) from Ex-Convent of Santo Domingo.

Mesoamerican Museum of Jade(0.1 Miles)

Regional Costume Museum(0.2 Miles)

San Cristóbal de las Casas Cathedral(0.2 Miles)

Museo de San Cristóbal(0.2 Miles)

Plaza 31 de Marzo(0.3 Miles)

Café Museo Café(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

MXN 500 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self parking is available on-site. No reservation is required.

English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately MXN 140.00 per person.

Pets are not allowed, but service animals are exempt from this policy.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available for an additional fee upon request.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

The property features step-free entrances and wheelchair-accessible facilities. It is recommended to contact the property for specific accessibility needs.

The hotel is centrally located in San Cristóbal de las Casas, just steps from the Mesoamerican Museum of Jade and within a 5-minute walk of the San Cristóbal de las Casas Cathedral. It is approximately 0.2 km from Plaza 31 de Marzo and 0.6 km from the Ex-Convent of Santo Domingo.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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