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Hôtel Héliot, Cosy Places by Charme & Caractère

Name: Hôtel Héliot, Cosy Places by Charme & Caractère
Address: 3 Rue Héliot, Jeanne d'Arc, Toulouse, Toulouse (and vicinity), France, Toulouse, Occitanie, France
Rating: 8.65

"Lovely beds"

"Great location"

"Superb restaurant"

"Immaculate rooms"

"Spacious rooms"

"Staff were helpful and professional"

Amenities

Parking
Airport shuttle
Non-Smoking Rooms
Housekeeping
ATM / Cash Machine
Live Music

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

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Guest reviews

8.7

Fabulous

Based on 346 verified reviews

Who stays here?

Business

28%

Couple

35%

Family

17%

Group

Solo

11%

What guests think

AI-generated summary based on recent guest reviews

At Hôtel Héliot, Cosy Places by Charme & Caractère, many travellers praise the warm, hands-on owner and team, the walkable location by metro, airport bus and station, and comfortable, often spacious rooms in a charming older building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Mark

last week

Stayed 4 nights

Very friendly and helpful owner.

Lee

3 weeks ago

Stayed 1 night

Parking was easy, guided to exact spot.

Paul

Apr 1, 2026

Stayed 2 nights

Host was helpful, attentive and courteous and nothing was too much trouble for him. Location was very good. However, this is not a 3 star hotel; it’s more like a good B&B. Four stories with no lift and only a spiral staircase. Breakfast limited to very basic continental (ie bread, coisants, jam and yoghurt).

MARK

Feb 8, 2026

Stayed 1 night

Beautiful spotless room!

Beth

Oct 23, 2025

Stayed 1 night

Charming room ,walkable restaurants , warm easy check in and out.

3 Rue Héliot, Jeanne d'Arc, Toulouse, Toulouse (and vicinity), France

Location

Hôtel Héliot, Cosy Places by Charme & Caractère is centrally located in Toulouse, a 3-minute walk from Place Wilson and 7 minutes by foot from Capitole de Toulouse. This hotel is 0.8 mi (1.3 km) from Basilica of Saint-Sernin and 1.9 mi (3.1 km) from Place du Capitole.

Garonne(0.2 miles)

Place Wilson(0.2 miles)

Victor Hugo Market(0.2 miles)

Rue d'Alsace-Lorraine(0.3 miles)

Théâtre de la Cité(0.3 miles)

Canal du Midi(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 13:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of EUR 17 per night. Guests must contact the property in advance to reserve parking as it is subject to availability.

Cooked-to-order breakfasts are served for a fee of approximately EUR 9.50 for adults and children. Weekday serving hours are from 7:30 AM to 10:30 AM, and on weekends from 8:00 AM to 10:30 AM.

Pets are not allowed at the property, but service animals are exempt from this policy.

Check-in time is from 1:00 PM to 10:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but it is subject to availability and may incur additional charges.

A roundtrip airport shuttle service is provided for a surcharge of EUR 9 per person (one-way). Guests can arrange the transfer at scheduled times.

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility and pool access features are not provided.

The hotel is centrally located in Toulouse, just a 3-minute walk from Place Wilson and a 7-minute walk from Capitole de Toulouse. It is approximately 0.8 miles from Basilica of Saint-Sernin and 1.9 miles from Place du Capitole.

Children 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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