Hôtel Héliot, Cosy Places by Charme & Caractère
From
$113
/ night
Select dates to see prices and availability
From
$113
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Location
Hôtel Héliot, Cosy Places by Charme & Caractère is centrally located in Toulouse, a 3-minute walk from Place Wilson and 7 minutes by foot from Capitole de Toulouse. This hotel is 0.8 mi (1.3 km) from Basilica of Saint-Sernin and 1.9 mi (3.1 km) from Place du Capitole.
What's nearby
Garonne(0.2 miles)
Place Wilson(0.2 miles)
Chevaux de Bois Carousel(0.2 miles)
Victor Hugo Market(0.2 miles)
Rue d'Alsace-Lorraine(0.3 miles)
Théâtre de la Cité(0.3 miles)
Canal du Midi(0.3 miles)
Capitole de Toulouse(0.3 miles)
Théâtre du Capitole(0.4 miles)
Place du Capitole(0.4 miles)
Carmelite Chapel(0.4 miles)
Saint George Place(0.4 miles)
Cafe-Theatre Les 3T(0.4 miles)
Church of Notre Dame du Taur(0.5 miles)
Basilica of Saint-Sernin(0.5 miles)
The preferred airport for Hôtel Héliot, Cosy Places by Charme & Caractère is Blagnac Airport (TLS)(5.7 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Housekeeping
ATM / Cash Machine
Live Music
Location
3 Rue Héliot, Jeanne d'Arc, Toulouse, France
Garonne (0.2 miles)
Place Wilson (0.2 miles)
Chevaux de Bois Carousel (0.2 miles)
Victor Hugo Market (0.2 miles)
Rue d'Alsace-Lorraine (0.3 miles)
Théâtre de la Cité (0.3 miles)
Room options
10
Superior Room
Room details
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomFireplace
12
Standard Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
13
Comfort Double Room
Room details
1 Full Bed
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
Guest reviews of Hôtel Héliot, Cosy Places by Charme & Caractère
8.7
Fabulous
Based on 403 verified reviews
Who stays here?
Business
28%
Couple
35%
Family
17%
Group
7%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
At Hôtel Héliot, Cosy Places by Charme & Caractère, many travellers praise the warm, hands-on owner and team, the walkable location by metro, airport bus and station, and comfortable, often spacious rooms in a charming older building.
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What guests think
At Hôtel Héliot, Cosy Places by Charme & Caractère, many travellers praise the warm, hands-on owner and team, the walkable location by metro, airport bus and station, and comfortable, often spacious rooms in a charming older building.
Reviews describe very good cleanliness overall. Facilities are simple, with no elevator, nearby secure or paid parking that may need prior coordination, and generally reliable Wi‑Fi; reception hours can be limited and late arrivals may not be accepted. Breakfast is a straightforward French‑style continental that most enjoyed, though a few mentioned limited variety or bakery quality. Overall, expect a no‑frills stay centered on comfort and practicality.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with no elevator. Secure or paid parking is available nearby and may require advance coordination; Wi‑Fi is reported fast.
Related guest reviews
10
Minh
Sep 30, 2025
·
Stayed 1 night
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
10
Michael
Jun 21, 2025
·
Stayed 3 nights
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
8
Dana
Nov 21, 2024
·
Stayed 2 nights
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
10
Anne
Sep 17, 2024
·
Stayed 1 night
Very convenient just no elevator. Staff extremely nice and helpful!!!
Very convenient just no elevator. Staff extremely nice and helpful!!!
10
Susan
Oct 4, 2025
·
Stayed 2 nights
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
10
MARCOS
Jun 16, 2023
·
Stayed 2 nights
Excelente localização, fácil para chegar de ônibus do aeroporto (ponto de ônibus quase na frente), 06 minutos da estação de trem e de ônibus, junto ao centro histórico. Deram upgrade do quarto gratuitamente, Excelente. Wifi muito bom, silencioso a noite, confortável. Apenas saiba que não tem elevador, mas para mim não fez diferença.
Excelente localização, fácil para chegar de ônibus do aeroporto (ponto de ônibus quase na frente), 06 minutos da estação de trem e de ônibus, junto ao centro histórico. Deram upgrade do quarto gratuitamente, Excelente. Wifi muito bom, silencioso a noite, confortável. Apenas saiba que não tem elevador, mas para mim não fez diferença.
8
TIEN
Aug 16, 2022
·
Stayed 3 nights
Points positifs: très calme, larges chambres, literie confortable, clim, internet rapide, service réactif Points neutres: petits déjeuners copieux mais à la française seulement, Petit moins: 3 étages sans ascenseur Bonus: au chevet, prises USB A et C pour charger les mobiles pendant la nuit. Bref, je reviendrai.
Points positifs: très calme, larges chambres, literie confortable, clim, internet rapide, service réactif Points neutres: petits déjeuners copieux mais à la française seulement, Petit moins: 3 étages sans ascenseur Bonus: au chevet, prises USB A et C pour charger les mobiles pendant la nuit. Bref, je reviendrai.
10
Jennifer
Sep 21, 2025
·
Stayed 2 nights
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
10
Marcel
Oct 26, 2024
·
Nous avons passé un excellent séjour! L’accueil est chaleureux ! Les chambres propres et douillettes! Le stationnement sécuritaire! Un endroit à ne pas oublier!
Nous avons passé un excellent séjour! L’accueil est chaleureux ! Les chambres propres et douillettes! Le stationnement sécuritaire! Un endroit à ne pas oublier!
8
DICOMA
Nov 15, 2023
·
Stayed 1 night
Hotel céntrico, aparcamiento de pago al lado. Personal muy amable, habla perfecto español. Habitación grande y cómoda. Algunos peros: que no hay ascensor, hay que prestar atención al horario de cierre de recepción a la llegada, y no me hizo factura cuando la web no la hace, siempre me la hacen los establecimientos.
Hotel céntrico, aparcamiento de pago al lado. Personal muy amable, habla perfecto español. Habitación grande y cómoda. Algunos peros: que no hay ascensor, hay que prestar atención al horario de cierre de recepción a la llegada, y no me hizo factura cuando la web no la hace, siempre me la hacen los establecimientos.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is widely praised, with rooms and bathrooms described as very clean. A few guests mentioned less-plush towels or some wear and minor maintenance issues.
Related guest reviews
10
James
Jun 30, 2025
·
Stayed 4 nights
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
10
Catherine
Sep 22, 2025
·
Stayed 3 nights
La grandeur de la chambre, la sdb moderne, la propreté, les bonnes suggestions du propriétaire,...
La grandeur de la chambre, la sdb moderne, la propreté, les bonnes suggestions du propriétaire,...
10
Anne
Jun 13, 2024
·
Stayed 1 night
Chambre spacieuse et très propre. Emplacement parfait.
Chambre spacieuse et très propre. Emplacement parfait.
10
Frances
Mar 3, 2024
·
Stayed 2 nights
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
10
matthew
Jan 12, 2025
·
Stayed 1 night
I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
10
Amy
Jan 14, 2025
·
Stayed 7 nights
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
10
Scott
Jul 29, 2025
·
Stayed 1 night
The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
10
Donna
Oct 4, 2025
·
Stayed 1 night
Friendly reception, clean tidy room and firm beds
Friendly reception, clean tidy room and firm beds
8
Karl
Jan 31, 2025
·
Stayed 2 nights
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
6
Antonio
Sep 20, 2024
·
Stayed 6 nights
Even though this is a 3 star hotel, you still have some expectations. The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space. The telephone in the room does not function because and I quote again: people do not use it anymore The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
Even though this is a 3 star hotel, you still have some expectations. The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space. The telephone in the room does not function because and I quote again: people do not use it anymore The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
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AI-generated summary based on recent guest reviews
Rooms
Many guests find the rooms comfortable and larger than expected, with air conditioning. Some report drawbacks such as sealed or non-opening windows leading to heavy air, occasional street noise, a sloped floor or firm/sofa beds, and gentle water-saving showers.
Related guest reviews
10
Minh
Sep 30, 2025
·
Stayed 1 night
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
10
Michael
Jun 21, 2025
·
Stayed 3 nights
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
8
Robert
Sep 22, 2024
·
Stayed 2 nights
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
10
Brendan
Mar 8, 2024
·
Stayed 4 nights
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
10
Anne
Jun 13, 2024
·
Stayed 1 night
Chambre spacieuse et très propre. Emplacement parfait.
Chambre spacieuse et très propre. Emplacement parfait.
10
Susan
Oct 4, 2025
·
Stayed 2 nights
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
10
ANGELINE
Mar 10, 2024
·
Stayed 1 night
Bruits dans la rue la nuit - zone de passage - fenêtre pas assez isolée du bruit extérieur. Accueil, service, petit déjeuner, prix et chambres excellents.
Bruits dans la rue la nuit - zone de passage - fenêtre pas assez isolée du bruit extérieur. Accueil, service, petit déjeuner, prix et chambres excellents.
8
Marie
Jul 10, 2022
·
Stayed 1 night
Centralt beliggende hotel med meget venlig vært. Vi havde værelse på 3. sal. Det var varmt, og selvom der var aircondition, var luften meget tung. Det var ikke muligt at åbne nogle vinduer på værelset. Værelse og badeværelse var ellers fint. Baguette og - efter eget valg - pain ou chocolat eller croissant - var ikke den bedste kvalitet, lidt bake off standard.
Centralt beliggende hotel med meget venlig vært. Vi havde værelse på 3. sal. Det var varmt, og selvom der var aircondition, var luften meget tung. Det var ikke muligt at åbne nogle vinduer på værelset. Værelse og badeværelse var ellers fint. Baguette og - efter eget valg - pain ou chocolat eller croissant - var ikke den bedste kvalitet, lidt bake off standard.
10
Elizabeth
Oct 8, 2025
·
Stayed 1 night
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
10
Frederick
Jun 1, 2025
·
Stayed 3 nights
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
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AI-generated summary based on recent guest reviews
Service
Service stands out as warm, attentive and helpful, with the owner frequently going out of his way and offering useful recommendations. Note that reception has limited evening hours and late check-in may not be possible.
Related guest reviews
10
Michael
Jun 21, 2025
·
Stayed 3 nights
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
10
ian
Apr 17, 2025
·
Stayed 1 night
Location,location,location. Our host was most obliging and helpful.
Location,location,location. Our host was most obliging and helpful.
10
matthew
Jan 12, 2025
·
Stayed 1 night
I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
10
Amy
Jan 14, 2025
·
Stayed 7 nights
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
10
Anita
Aug 12, 2022
·
Stayed 1 night
Excellent accueil. Mr Michel est extrêmement bienveillant et à l’écoute de ses clients. L’hôtel est charmant, confortable, calme et très bien situé pour visiter la ville. Je recommande vivement cet hôtel.
Excellent accueil. Mr Michel est extrêmement bienveillant et à l’écoute de ses clients. L’hôtel est charmant, confortable, calme et très bien situé pour visiter la ville. Je recommande vivement cet hôtel.
10
Elizabeth
Oct 8, 2025
·
Stayed 1 night
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
10
Marc
Sep 13, 2022
·
Stayed 2 nights
Goed klein hotel met zeer goede service. Snelle in en uit check. Direct antwoord op vragen per mail.
Goed klein hotel met zeer goede service. Snelle in en uit check. Direct antwoord op vragen per mail.
10
Vanessa
Oct 14, 2024
·
Stayed 1 night
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
2
Kenneth
Jun 10, 2024
·
Stayed 1 night
My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
8
DICOMA
Nov 15, 2023
·
Stayed 1 night
Hotel céntrico, aparcamiento de pago al lado. Personal muy amable, habla perfecto español. Habitación grande y cómoda. Algunos peros: que no hay ascensor, hay que prestar atención al horario de cierre de recepción a la llegada, y no me hizo factura cuando la web no la hace, siempre me la hacen los establecimientos.
Hotel céntrico, aparcamiento de pago al lado. Personal muy amable, habla perfecto español. Habitación grande y cómoda. Algunos peros: que no hay ascensor, hay que prestar atención al horario de cierre de recepción a la llegada, y no me hizo factura cuando la web no la hace, siempre me la hacen los establecimientos.
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AI-generated summary based on recent guest reviews
Location
Location is repeatedly praised as central and walkable, close to metro, restaurants and sights, with easy access to the airport bus and the train station.
Related guest reviews
10
Minh
Sep 30, 2025
·
Stayed 1 night
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
10
Michael
Jun 21, 2025
·
Stayed 3 nights
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
10
Martha
Oct 18, 2023
·
Stayed 1 night
We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
10
Bruce
Oct 8, 2023
·
Excellent location. Hotel is comfortable and the Inn keeper is wonderful. One tip to give. It is a three story walk up so keep that in mind.
Excellent location. Hotel is comfortable and the Inn keeper is wonderful. One tip to give. It is a three story walk up so keep that in mind.
10
Thinh
Jul 24, 2024
·
Stayed 3 nights
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
10
Mona
Dec 16, 2023
·
Stayed 4 nights
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
10
Elizabeth
Oct 8, 2025
·
Stayed 1 night
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
10
MARCOS
Jun 16, 2023
·
Stayed 2 nights
Excelente localização, fácil para chegar de ônibus do aeroporto (ponto de ônibus quase na frente), 06 minutos da estação de trem e de ônibus, junto ao centro histórico. Deram upgrade do quarto gratuitamente, Excelente. Wifi muito bom, silencioso a noite, confortável. Apenas saiba que não tem elevador, mas para mim não fez diferença.
Excelente localização, fácil para chegar de ônibus do aeroporto (ponto de ônibus quase na frente), 06 minutos da estação de trem e de ônibus, junto ao centro histórico. Deram upgrade do quarto gratuitamente, Excelente. Wifi muito bom, silencioso a noite, confortável. Apenas saiba que não tem elevador, mas para mim não fez diferença.
10
Jennifer
Sep 21, 2025
·
Stayed 2 nights
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
10
Frederick
Jun 1, 2025
·
Stayed 3 nights
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a simple French-style continental that most enjoyed, though a few noted limited variety or pastry quality.
Related guest reviews
10
Martha
Oct 18, 2023
·
Stayed 1 night
We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
10
Susan
Oct 4, 2025
·
Stayed 2 nights
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
10
Mona
Dec 16, 2023
·
Stayed 4 nights
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
10
ANGELINE
Mar 10, 2024
·
Stayed 1 night
Bruits dans la rue la nuit - zone de passage - fenêtre pas assez isolée du bruit extérieur. Accueil, service, petit déjeuner, prix et chambres excellents.
Bruits dans la rue la nuit - zone de passage - fenêtre pas assez isolée du bruit extérieur. Accueil, service, petit déjeuner, prix et chambres excellents.
8
Marie
Jul 10, 2022
·
Stayed 1 night
Centralt beliggende hotel med meget venlig vært. Vi havde værelse på 3. sal. Det var varmt, og selvom der var aircondition, var luften meget tung. Det var ikke muligt at åbne nogle vinduer på værelset. Værelse og badeværelse var ellers fint. Baguette og - efter eget valg - pain ou chocolat eller croissant - var ikke den bedste kvalitet, lidt bake off standard.
Centralt beliggende hotel med meget venlig vært. Vi havde værelse på 3. sal. Det var varmt, og selvom der var aircondition, var luften meget tung. Det var ikke muligt at åbne nogle vinduer på værelset. Værelse og badeværelse var ellers fint. Baguette og - efter eget valg - pain ou chocolat eller croissant - var ikke den bedste kvalitet, lidt bake off standard.
8
TIEN
Aug 16, 2022
·
Stayed 3 nights
Points positifs: très calme, larges chambres, literie confortable, clim, internet rapide, service réactif Points neutres: petits déjeuners copieux mais à la française seulement, Petit moins: 3 étages sans ascenseur Bonus: au chevet, prises USB A et C pour charger les mobiles pendant la nuit. Bref, je reviendrai.
Points positifs: très calme, larges chambres, literie confortable, clim, internet rapide, service réactif Points neutres: petits déjeuners copieux mais à la française seulement, Petit moins: 3 étages sans ascenseur Bonus: au chevet, prises USB A et C pour charger les mobiles pendant la nuit. Bref, je reviendrai.
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AI-generated summary based on recent guest reviews
8
Mary
4 weeks ago
·
Stayed 4 nights
This hotel is at a great location. Everything is walkable including the main train station. The airport bus literally stops across the road. The room was large for Europe. There is winding staircase and you need to be able to carry your luggage. The bathroom was large too. The shower though was tiny and the shower curtain kept flapping into your body and you could barely turn around. The other thing to add is a little mini especially during summer. The host/owner was lovely.
This hotel is at a great location. Everything is walkable including the main train station. The airport bus literally stops across the road. The room was large for Europe. There is winding staircase and you need to be able to carry your luggage. The bathroom was large too. The shower though was tiny and the shower curtain kept flapping into your body and you could barely turn around. The other thing to add is a little mini especially during summer. The host/owner was lovely.
10
Keith
Jun 16, 2026
·
Stayed 5 nights
Large clean rooms, manager was very attentive and helpful. Definitely recommended!
Large clean rooms, manager was very attentive and helpful. Definitely recommended!
10
Omar
Jun 4, 2026
·
Stayed 1 night
Small hotel located in the city center. Walking distance to the main tourist area. The owner is a great person and will personally welcome you to his hotel—100% recommended.
Small hotel located in the city center. Walking distance to the main tourist area. The owner is a great person and will personally welcome you to his hotel—100% recommended.
10
Yvon
May 23, 2026
·
Stayed 3 nights
Personnel
Personnel
8
Mark
May 19, 2026
·
Stayed 4 nights
Very friendly and helpful owner.
Very friendly and helpful owner.
FAQs about Hôtel Héliot, Cosy Places by Charme & Caractère
Is parking available at the property?
Self-parking is available on-site for a fee of EUR 17 per night. Guests must contact the property in advance to reserve parking as it is subject to availability.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served for a fee of approximately EUR 9.50 for adults and children. Weekday serving hours are from 7:30 AM to 10:30 AM, and on weekends from 8:00 AM to 10:30 AM.
Does the property allow pets?
Pets are not allowed at the property, but service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in time is from 1:00 PM to 10:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but it is subject to availability and may incur additional charges.
Are airport shuttle services available?
A roundtrip airport shuttle service is provided for a surcharge of EUR 9 per person (one-way). Guests can arrange the transfer at scheduled times.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility and pool access features are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Toulouse, just a 3-minute walk from Place Wilson and a 7-minute walk from Capitole de Toulouse. It is approximately 0.8 miles from Basilica of Saint-Sernin and 1.9 miles from Place du Capitole.
What are the policies for guests staying with children?
Children 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-02: 138.3757020778656USD
- 2026-10-03: 131.9591452331543USD
- 2026-10-04: 150.80903331756593USD
- 2026-10-05: 138.96007482147218USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 138.95539393043518USD
- 2026-10-09: 135.67082557296754USD
- 2026-10-10: 137.73604328727723USD
- 2026-10-11: 134.1236150150299USD
- 2026-10-12: 127.95129761695863USD
- 2026-10-13: 173.68673795700073USD
- 2026-10-14: 130.56989112854004USD
- 2026-10-15: 137.46619206619263USD
- 2026-10-16: 133.52830874061584USD
- 2026-10-17: 115.1881568069458USD
- 2026-10-18: 109.50120915985107USD
- 2026-10-19: 127.68144639587403USD
- 2026-10-20: 200.6922498550415USD
- 2026-10-21: 196.76646813583375USD
- 2026-10-22: 200.6922498550415USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: 114.02877310180665USD
- 2026-10-31: 109.50120915985107USD
- 2026-11-01: 96.06841750144959USD
- 2026-11-02: 134.8076177330017USD
- 2026-11-03: 135.207400182724USD
- 2026-11-04: 135.207400182724USD
- 2026-11-05: 108.92151730728149USD
- 2026-11-06: 110.28078794288635USD
- 2026-11-07: 113.33914472579956USD
- 2026-11-08: 97.43768548965454USD
- 2026-11-09: 113.33914472579956USD
- 2026-11-10: 118.30648052787781USD
- 2026-11-11: 117.74677479171753USD
- 2026-11-12: 112.2397365474701USD
- 2026-11-13: 110.27079059028625USD
- 2026-11-14: 110.91044938087464USD
- 2026-11-15: 96.06841750144959USD
- 2026-11-16: 117.16709152793885USD
- 2026-11-17: 131.4594150238037USD
- 2026-11-18: 132.54883443832398USD
- 2026-11-19: 133.27844363594056USD
- 2026-11-20: 114.53850066375733USD
- 2026-11-21: 117.18707764434815USD
- 2026-11-22: 99.40662285804748USD
- 2026-11-23: 113.33914472579956USD
- 2026-11-24: 123.61363184165955USD
- 2026-11-25: 118.30648052787781USD
- 2026-11-26: 112.3496730709076USD
- 2026-11-27: 114.53850066375733USD
- 2026-11-28: 110.73054856681824USD
- 2026-11-29: 96.68809017562866USD
- 2026-11-30: 123.28380509376527USD
- 2026-12-01: 135.207400182724USD
- 2026-12-02: 133.97806077575683USD
The front desk is open daily from 7:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests should be aware that a cat reside at this property.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
- Airport shuttle fee: EUR 9 per person (one-way)
- Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
- Secured self parking fee: EUR 17 per night
- Nearby parking fee: EUR 17 per day (98 ft away)
- Hosted evening meal: EUR 15.50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Housekeeping
ATM / Cash Machine
Live Music
Services
Housekeeping
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
Concierge Services
Parking
Parking
Airport shuttle
General
Non-Smoking Rooms
Breakfast in the Room
Family Room
Activities
Live Music
Bicycle Tour Information
Internet
Free Wi-Fi