I have stayed at this hotel with friends before and had a wonderful experience, so rebooked to stay with my husband. The hotel itself is so beautiful, gorgeous setting and incredibly clean, so absolutely no complaints there. The room we were allocated was right by the lift and it was extremely noisy which we realised as soon as we got into the room. Before we unpacked we asked if we could be moved to a quieter room but were given a flat no, due to the hotel being completely full. However, this really wasn't the case, it was very early in the season and there were lots of empty balconies and generally very quiet as in number of guests, but as you can imagine, people coming in and out at all hours, it was disappointing that we had to put up with the noise, which was a shame. Also the hot tub on the terrace was cold! Wasn't expecting that and the weather was quite chilly so would have been a welcome dip if it had been heated.
I have stayed at this hotel with friends before and had a wonderful experience, so rebooked to stay with my husband. The hotel itself is so beautiful, gorgeous setting and incredibly clean, so absolutely no complaints there. The room we were allocated was right by the lift and it was extremely noisy which we realised as soon as we got into the room. Before we unpacked we asked if we could be moved to a quieter room but were given a flat no, due to the hotel being completely full. However, this really wasn't the case, it was very early in the season and there were lots of empty balconies and generally very quiet as in number of guests, but as you can imagine, people coming in and out at all hours, it was disappointing that we had to put up with the noise, which was a shame. Also the hot tub on the terrace was cold! Wasn't expecting that and the weather was quite chilly so would have been a welcome dip if it had been heated.