Name: Eureka Springs Heritage Motel
Address: 2015 East Van Buren, Eureka Springs, Arkansas, United States of America, Eureka Springs, Arkansas, US
Price range: $77–$190 per night
Rating: 8.73

What guests think

At Eureka Springs Heritage Motel, travelers widely praise the genuinely friendly, hands-on owners, consistently clean rooms, and a convenient location near downtown with an on-site trolley stop, making it an easy, budget-friendly base for exploring Eureka Springs and nearby sights.

Breakfast ranges from simple grab-and-go to more satisfying spreads, and a few guests reported the lobby opening late or offerings running short. The property shows its age in places, with ongoing updates, and guests occasionally report AC or TV/Wi-Fi hiccups, hot tub or room-type mix-ups, and traffic noise from the main road. Expect a warm, budget-friendly stay with personal service and straightforward amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is a highlight and generally well kept, though it was closed during some stays. Guests note easy parking and an on-site trolley stop; the property also caters to bikers.

Related guest reviews

10

Cathy

Oct 15, 2023

·

Stayed 2 nights

Wonderful overall! Super friendly employees. Clean rooms and easy to get on trolley on site.

10

Robin

Jun 11, 2024

·

Stayed 4 nights

The owners were very friendly and accommodating. Property has a trolley stop which was convenient for traveling to downtown. I would definitely stay here again.

8

Kimberly M.

Oct 3, 2023

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Stayed 1 night

It was a good, safe place to stay for the night. The pool area was nice. The beds were good. It's nothing fancy, but I wasn't looking for fancy... just a reasonably priced place to stay for a night. Staff was friendly.

8

Patrick

Sep 30, 2024

·

Stayed 3 nights

The staff was great, and the room was clean. The pool, however, was not usable at the time of our stay. I would recommend this Motel as a good place to stay. Check the status of the pool before you expect to swim though.

10

Virginia

Jul 20, 2025

·

Stayed 5 nights

It was the greatest experience that we've had in eureka springs so far! We stay there a few times a year ! Best hotel so far ,! The owner Lou and her husband are the nicest people you'll ever meet they made us feel like family! It was very clean and the pool was great! They are coming to AZ to see us at Christmas! Not only did we have a great stay we made some new friends ! Highly recommend staying there !

10

Tracey

Nov 14, 2024

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Stayed 3 nights

Easy check in, easy parking, shopping and food near by. Beds are comfortable and rooms are clean and up to date! I will be back in the spring!

10

Jeremiah

Jul 22, 2025

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Stayed 1 night

We loved the people at the front desk. So kind and helpful. Breakfast was amazing, rooms were clean, and pool was nice.

10

Corina

Sep 4, 2023

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Stayed 1 night

The owners were friendly and helpful. Bed was comfortable. Room was very clean. Pool was well kept.

10

Hazel

Aug 27, 2023

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Stayed 3 nights

From check in to check out it was a wonderful experience! Rooms are nice and clean, pool is fantastic and they even showed a pool side movie Friday night! Friendliest people who really cared about your stay! Already booked for next year!

10

Jaron

Apr 7, 2024

·

Stayed 2 nights

Staff was excellent! super friendly and very informative. The rooms were comfortable. Really liked that the tram stopped right at the hotel.

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Cleanliness

Most reviews praise very clean rooms and bathrooms, with fresh linens and tidy upkeep. A few guests reported lapses such as mold, dust, missed items under beds, or pests.

Related guest reviews

10

Sonya

Nov 16, 2025

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Stayed 2 nights

Exceptionally clean. The owners fomost everything themselves. They are nice and very friendly. Beds comfortable. Will stay there again. Hidden gem.

10

rachel

Apr 20, 2025

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Stayed 1 night

Clean and bed was very comfortable. Great night sleep for sure. I will definitely be back.

10

carla

Jan 1, 2023

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Stayed 1 night

very clean comfortable and reasonable Super-nice staff.

4

Hollie

Feb 15, 2025

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Stayed 1 night

Definitely not worth $113.00 ceiling has mold, cob webs, lot of dust. floors were nasty and bedding had not been washed. The overall cleanliness was just disappointing.

10

Corina

Sep 4, 2023

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Stayed 1 night

The owners were friendly and helpful. Bed was comfortable. Room was very clean. Pool was well kept.

10

Ann

Oct 20, 2025

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Stayed 2 nights

The owners were awesome the room was very clean.

6

Elizabeth

Aug 20, 2024

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Stayed 1 night

Room was not properly cleaned before our stay, trash and towels were left under the bed

6

Kija

Jun 6, 2023

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Stayed 2 nights

The tub/shower had ants in it every night. There were a few red stains on my pillowcase that looked like blood. Good thing there was extra pillows in the room. The hot water was not very hot.

6

Monica

Oct 13, 2025

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Stayed 2 nights

The lobby never once opened on time during my stay so don’t depend on the morning coffee or breakfast if you have to be somewhere at a certain time. TV didn’t work my first night and WiFi didn’t work half of the time. I will say, the people that worked the desk were very friendly and the rooms were clean.

10

Taylor

Dec 19, 2022

·

Stayed 19,344 nights

Very clean and friendly staff!

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Rooms

Rooms are comfortable, some remodeled, but the property is older and shows wear. Expect occasional AC or TV/Wi-Fi issues, possible hot tub/room-type mix-ups, and some traffic noise; a few rooms are spacious, and bed firmness varies.

Related guest reviews

8

Josh

Nov 1, 2024

·

Stayed 2 nights

The staff was very friendly and made check in easy. The bed was comfy,

6

Rachel

Jul 8, 2024

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Stayed 4 nights

The air conditioner in the room did not work very well. We went and bought an ice chest and filled it with ice and got a fan from the office and place the fan next to the ice to blow the cold air. Because this was July, it was HOT! The people that run, the motel are very nice very kind and very pleasant. They would have their way to help us and get us as comfortable as possible. The rooms are dated. It is old but clean.

10

Keith

Nov 6, 2023

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Stayed 1 night

Owners are the most friendly people you can find. They go out of their way to make you feel welcome. The location albeit little noisy as it’s next to major roadway but the hospitality more than make up for it.

10

Philil

Dec 15, 2024

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Stayed 3 nights

This place is GREAT. CLEAN. Good hot, powerful shower. New/remodeled rooms with fridge, microwave, iron, hair dryer, ALL the amenities of the fancy high-price hotels at an AFFORDABLE price. But, I really don’t care about all that, it’s Shane, Lu and their hardworking and accommodating family that make this my only place to stay in Eureka Springs. Unassuming on the outside, FANTASTIC on the inside. Thanks Shane and Lu. You’re THE BEST.

4

Jonah

Mar 22, 2023

·

Stayed 2 nights

Had dirty mattresses sitting out, tv did not work half the time and the room had 1 plug in for yourself to use. They don’t serve anything for breakfast other than granola bars, they had a bunch of trash thrown into one of the entrances and the staff was rude towards us.

10

ROBERT

Oct 19, 2023

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Stayed 1 night

Strongly recommend paying the extra for the hot tub room, made for a relaxing evening

10

Holly

Sep 8, 2024

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Stayed 2 nights

Our room was spacious and clean. We had a microwave, mini fridge, and coffee maker.The room had an ironing board and a hair dryer. The towels were super thick. We had an upstairs room and we enjoyed sitting outside on the balcony.

4

Ingrid

Jan 29, 2023

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Stayed 1 night

I booked this room under the impression there would be a hot tub. There is no hot tub and I am disappointed that I didn’t book another stay that actually did. Waste of my money.

8

Darrel L

Nov 3, 2024

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Stayed 2 nights

It is a bit dated but good enough for a weekend getaway

6

Monica

Oct 13, 2025

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Stayed 2 nights

The lobby never once opened on time during my stay so don’t depend on the morning coffee or breakfast if you have to be somewhere at a certain time. TV didn’t work my first night and WiFi didn’t work half of the time. I will say, the people that worked the desk were very friendly and the rooms were clean.

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Service

Service is repeatedly described as exceptionally friendly, welcoming, and helpful. There are occasional hiccups with reservation accuracy or lobby hours, but most guests felt well cared for.

Related guest reviews

10

Angela

Jul 7, 2025

·

Stayed 1 night

Lou is a great host. Staff very friendly and accommodating. Nice rooms and pool.

8

Crystal

Sep 11, 2023

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Stayed 1 night

Service was very sub-par and breakfast was a joke. Room was nice and the hotel was quite.

10

Herb

Sep 28, 2024

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Stayed 2 nights

Staff was super and took the time to give us venues to see. Where to eat! Excellent.

2

Karen

Oct 8, 2023

·

Stayed 1 night

Stayed here for a girls weekend. However we got to the property and the office messed up our reservation that was booked in August. Instead of a 2 Queen bed room we were given a King Room. And because the property was sold out already due to a lot of different things going on in town they could not change our room. They only offered a $20 credit for THEIR error and of course since pretty much every other place in town was already sold out we didnt really have a choice were we stayed. They just kept apologizing and of course it didn't matter because THEY were the ones to screw up the reservation.I definitely would recommend calling this place if you do stay here to double check you have the correct room type that you paid for and requested. I do know I will not be staying here again!!!

10

Ann

Oct 20, 2025

·

Stayed 2 nights

The owners were awesome the room was very clean.

10

Keilee

Dec 18, 2022

·

Stayed 2 nights

Staff was excellent. Super friendly and helpful in sharing things to do during our stay!

4

Sara

Sep 25, 2023

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Stayed 2 nights

I booked a king bed with jacuzzi tub.. after getting there I was told they gave it to another person and I Would get 2 beds they put me in the very back dark area my room smelled my door lock was broken.. and no one in town had another room because of bike rally so I payed much more for the room than what was on line and got a less valve room only so the hotel could make more money.. I want a reimbursement for at least one night

6

Monica

Oct 13, 2025

·

Stayed 2 nights

The lobby never once opened on time during my stay so don’t depend on the morning coffee or breakfast if you have to be somewhere at a certain time. TV didn’t work my first night and WiFi didn’t work half of the time. I will say, the people that worked the desk were very friendly and the rooms were clean.

10

Greg

Jun 17, 2025

·

Stayed 1 night

This was a great place to stay. The host and hostess were very nice and knowledgeable people. Will stay here again when I come back.

10

Alex

Jul 5, 2025

·

Stayed 3 nights

Outstandingly nice, welcoming, and accommodating owners make this motel a true gem to stay at. Highly recommend!

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Location

Convenient near-downtown base with an on-site trolley stop and nearby shops; easy to access by car. Some guests noticed traffic noise and cautioned about pulling onto the busy road.

Related guest reviews

10

Cathy

Oct 15, 2023

·

Stayed 2 nights

Wonderful overall! Super friendly employees. Clean rooms and easy to get on trolley on site.

10

Robin

Jun 11, 2024

·

Stayed 4 nights

The owners were very friendly and accommodating. Property has a trolley stop which was convenient for traveling to downtown. I would definitely stay here again.

10

Eric

Apr 14, 2024

·

Stayed 2 nights

Real nice family owned hotel, easy parking, and close to downtown

10

Tracey

Nov 14, 2024

·

Stayed 3 nights

Easy check in, easy parking, shopping and food near by. Beds are comfortable and rooms are clean and up to date! I will be back in the spring!

10

Jenny

Jun 10, 2025

·

Stayed 4 nights

Lou and her Husband were amazing hosts! Great location in Eureka!

6

Sally

Jun 16, 2025

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Stayed 1 night

Pro’s = front desk clerk nice and helpful, room was clean, some updates, shower okay. AC worked great. Towels were nice. Con’s= bed pretty hard, sheets not great. Neighbor thought our patio area was his, smoked there all the time, left his can of cigarette butts. Pool area looked nice. They had breakfast but we did not go have anything. Back of building could use some work. Careful pulling out onto road, on a corner and hill, hard to see cars coming.

10

Jensen

Jun 14, 2024

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Stayed 2 nights

Hotel was clean staff was very nice and helpful and there is a gas station right across the road along with a liquor store

6

Tawney

Apr 16, 2025

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Stayed 3 nights

This is a great stop for bikers traveling through Eureka Springs. they were very noisy but also respected the Quite hours of the hotel from 10pm-8am. so they weren't overly disruptive. the other draw back was the closeness to the highway intersection. truck breaks were going all hours of the night one of the nights we were there and i didn't sleep at all that night lol the staff are amazing though! very pleasant and they care about their customers. so if road noise doesn't bother you then you'll be well cared for :)

10

Kevin

Sep 9, 2025

·

Stayed 1 night

The Owners are awesome, great affordable motel, with easy access to town.

10

Burnetta

Jul 29, 2025

·

Stayed 1 night

Central located

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Dining

Breakfast is offered but varies from basic grab-and-go to more satisfying options, and it may not be a full hot meal. Several guests found it limited or inconsistently available.

Related guest reviews

10

Ronald

May 29, 2023

·

Stayed 2 nights

This is a mom and pop hotel one of the best hotels that I’ve ever been in traveling with my family. Every morning, the owners of the hotel with greet you with a smile, and always willing to help you with anything that you needed. The breakfast was great, the service was great. All I can say everything was great. I would highly recommend anyone coming to this area to book this hotel. You will not regret it one bit. The rooms everything was clean. The service was excellent. The atmosphere was so good that makes you want to stay longer and come back. With other hotels people just do it as a service because they get paid here they want to police. Which makes a difference.

6

David H

Feb 16, 2023

·

Stayed 3 nights

Misrepresentation about a hot tub in Expedia advertisement.No ice ice machine broken.Continental breakfast as usual a joke.Stage three days never had any room service and was told we don’t do that.Probably will not recommend staying there.

8

Crystal

Sep 11, 2023

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Stayed 1 night

Service was very sub-par and breakfast was a joke. Room was nice and the hotel was quite.

10

Jeremiah

Jul 22, 2025

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Stayed 1 night

We loved the people at the front desk. So kind and helpful. Breakfast was amazing, rooms were clean, and pool was nice.

4

Jonah

Mar 22, 2023

·

Stayed 2 nights

Had dirty mattresses sitting out, tv did not work half the time and the room had 1 plug in for yourself to use. They don’t serve anything for breakfast other than granola bars, they had a bunch of trash thrown into one of the entrances and the staff was rude towards us.

10

Summer

Jun 23, 2024

·

Stayed 1 night

10/10 this place is an oasis for the whole family. Great breakfast, beautiful secluded pool. Love it🙂

6

Monica

Oct 13, 2025

·

Stayed 2 nights

The lobby never once opened on time during my stay so don’t depend on the morning coffee or breakfast if you have to be somewhere at a certain time. TV didn’t work my first night and WiFi didn’t work half of the time. I will say, the people that worked the desk were very friendly and the rooms were clean.

10

Jennifer

May 29, 2023

·

Stayed 2 nights

Family owned with excellent quality of service. The family is constantly working on updating the rooms. The rooms are very clean and comfortable. The bed was extremely comfortable. The breakfast was only a quick service breakfast so do not expect a full breakfast. They had plenty of choices though for a quick service breakfast. I would highly recommend.

10

Debbie

Oct 28, 2024

·

Stayed 3 nights

My classmates and I came down for The Passion Play and stayed here. It was terrific! The owners were delightful and helpful. Nice breakfast bar too. Convienetly located. We’ll stay there again if we go back😊

10

STEFANIE

Mar 22, 2023

·

Stayed 2 nights

Room was clean and well presented. The owners/staff were very kind and welcoming. Breakfast was enjoyable. Only thing I would change is to have a fan to circulate air in the room, we visited when it was cold, so we had the heat running which made the air dry. Overall, a very enjoyable visit, we'll come again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $184	2 $190	3 $190
4 $80	5 $79	6 $80	7 $79	8 $80	9 $107	10 $94
11 $80	12 $82	13 $80	14 $80	15 $102	16 $136	17 $136
18 $85	19 $79	20 $78	21 $80	22 $78	23 $153	24
25	26 $83	27 $80	28 $86	29 $81	30 $90	31 $86

Eureka Springs Heritage Motel

About this property

Location

Room options

2 Queens (Ground Floor)

2 Queens (Upper Floor)

1 King (Upper Floor)

1 King (Ground Floor)

1 King (Hot Tub)

Guest reviews of Eureka Springs Heritage Motel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Eureka Springs Heritage Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $77	21 $77	22 $77	23 $78	24 $163	25 $173	26 $174
27 $78	28 $77	29 $79	30 $86