Copal Tulum Hotel
65 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
65 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Copal Tulum Hotel, il prezzo per notte è in media di 65 USD nel mese più economico (ottobre) e di 165 USD nel mese più caro (gennaio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 165 USD |
| febbraio | 102 USD |
| marzo | 96 USD |
| aprile | 89 USD |
| maggio | 78 USD |
| giugno | 81 USD |
| luglio | 80 USD |
| agosto | 76 USD |
| settembre | 65 USD |
| ottobre | 65 USD |
| novembre | 73 USD |
| dicembre | 130 USD |
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set · 65 USD
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Prezzo più alto: gennaio (circa 165 USD)
Prezzo più basso: ottobre (circa 65 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un centro fitnesse un serv...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un centro fitnesse un servizio di noleggio biciclette. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e informazioni per tour in bici.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e una reception aperta 24 ore su 24. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio gratuito.
Ristorazione
Assapora le delizie di Copal Gastro Bar, uno dei 2 ristoranti disponibili presso un hotel, che propone cucina internazionale, o chiama il servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 11:30.
Camere
Rilassati in una delle 85 camere con aria condizionata della struttura, complete di minibar e Smart TV. Riposati su un comodo letto con materasso memory foam, completo di copriletto in piuma e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia firmati.
Posizione
Quando alloggerai in Copal Tulum Hotel di Tulum (Zama), sarai in una posizione ottimale e potrai raggiungere Rovine Maya di Tulum e Spiaggia di Tulum in meno di un quarto d'ora di auto. Questo hotel di lusso dista 18,7 km da Parque Xel-Há e 5,6 km da Playa Paraíso.
Nelle vicinanze
Hospital de Tulum(0.9 miglia)
Centro di Stile di Vita Hunab(1 miglia)
Parco del Giaguaro(1 miglia)
Parco Dos Aguas(1.1 miglia)
Passeggiata d'Arte Holistika(1.7 miglia)
Accesso al Parque Jaguar(2 miglia)
Parco Nazionale di Tulum(2.1 miglia)
Belvedere del Giaguaro di Tulum(2.1 miglia)
Tempio di Doom(2.2 miglia)
Cenote Calavera(2.2 miglia)
Torre di Tulum(2.5 miglia)
Museo SFER IK(2.6 miglia)
Spiaggia di Tulum(2.9 miglia)
Spiaggia pubblica Las Palmas(3 miglia)
Rovine Maya di Tulum(3.1 miglia)
Aeroporto internazionale di Tulum (TQO)(25.5 miglia)
Aeroporto Internazionale di Cancún (CUN)(75.4 miglia)
Parcheggio
Navetta da/Per aeroporto
Piscina
Servizio babysitter e asilo nido
Banco escursioni
Lavanderia a secco
Posizione
Aldea Zama Ixchel, Zama, Tulum, Tulum, Quintana Roo, Messico
Hospital de Tulum (0.9 miglia)
Centro di Stile di Vita Hunab (1 miglia)
Parco del Giaguaro (1 miglia)
Parco Dos Aguas (1.1 miglia)
Passeggiata d'Arte Holistika (1.7 miglia)
Accesso al Parque Jaguar (2 miglia)
Opzioni camera
16
Appartamento Luxury, 2 camere da letto, piscina privata, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
, 2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
1776 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
13
Monolocale Deluxe, 1 letto king con divano letto, terrazzo, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
807 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Cucina
8
Appartamento Luxury, 1 camera da letto, terrazzo, vista giardino
Dettagli della camera
2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
1023 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Cucina
15
Appartamento Premium, 1 camera da letto, piscina privata, vista giardino
Dettagli della camera
2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
1658 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
12
Monolocale Luxury, 1 letto king con divano letto, piscina privata, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
1163 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Dettagli della camera
3× Letti Matrimoniali Grandi
e 1 Divano Letto
Posti letto: 8
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Cucina
16
Appartamento Luxury, 3 camere da letto, piscina privata, vista giardino
Dettagli della camera
2 Letti Matrimoniali Grandi
, 2 Letti Singoli
e 1 Divano Letto
Posti letto: 8
2314 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
14
Appartamento Luxury, 1 camera da letto, piscina privata
Dettagli della camera
2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
969 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
16
Appartamento Premium, 2 camere da letto, piscina privata, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
, 2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
2303 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
13
Appartamento Luxury, 2 camere da letto, terrazzo, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
, 2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
1313 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Cucina
9
Doppia Premium, 1 letto king, piscina privata, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
786 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
8
Doppia Deluxe, 1 letto king, terrazzo
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
484 ft²
Area terrazzata esterna o patioAria condizionataWi-Fi (gratuito)Bagno privato
12
Appartamento Luxury, 4 camere da letto, vista giardino
Dettagli della camera
2 Letti Matrimoniali Grandi
, 4× Letti Singoli
e 1 Divano Letto
3100 ft²
Zona pranzo separataArea terrazzata esterna o patioAria condizionataWi-Fi (gratuito)CucinaPiscina privata
Recensioni degli ospiti
8.5
Ottimo
Sulla base di 1003 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Analizzando le recensioni più recenti, il Copal Tulum Hotel è elogiato per la sua lussureggiante ambientazione nella giungla, l'atmosfera serena e il personale particolarmente cordiale. Tuttavia, la posizione risulta più agevole con biciclette o taxi a causa delle strade sconnesse e della scarsa illuminazione dopo il tramonto.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Analizzando le recensioni più recenti, il Copal Tulum Hotel è elogiato per la sua lussureggiante ambientazione nella giungla, l'atmosfera serena e il personale particolarmente cordiale. Tuttavia, la posizione risulta più agevole con biciclette o taxi a causa delle strade sconnesse e della scarsa illuminazione dopo il tramonto.
Le camere sono spesso spaziose e confortevoli, alcune con piscine sul tetto o piscine private, ma diversi ospiti hanno segnalato pareti sottili o porte comunicanti rumorose e occasionali discrepanze tra le foto e le dimensioni o la disposizione effettiva della camera. Il feedback sulla pulizia è variabile: molti hanno trovato le aree impeccabili, tuttavia commenti ricorrenti menzionano muffa o odori di fogna, detriti in alcune piscine private e lacune nel servizio di pulizia; alcune recensioni segnalano anche la presenza di cimici da letto. Interruzioni di corrente o Wi-Fi e lieggeri segni di manutenzione sono stati menzionati occasionalmente. Nel complesso, aspettatevi un soggiorno incantevole e rilassante con un servizio caloroso, ma verificate i dettagli della camera e preparatevi a qualche piccolo inconveniente.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Lussureggianti giardini in stile giungla con diverse piscine (tra cui una sul tetto), due ristoranti in loco e una spa ben valutata; sono disponibili noleggio bici/scooter e parcheggio. Tra gli svantaggi segnalati ci sono piscine private non riscaldate, una palestra piccola o datata, lettini limitati e occasionali chiusure o ristrutturazioni delle piscine.
Recensioni degli ospiti correlate
10
Wyatt
18 nov 2025
·
Soggiorno di 2 notti
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22 ago 2025
·
Soggiorno di 3 notti
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17 ago 2025
·
Soggiorno di 4 notti
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14 feb 2023
·
Soggiorno di 4 notti
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3 mar 2025
·
Soggiorno di 1 notte
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4 lug 2025
·
Soggiorno di 3 notti
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28 giu 2025
·
Soggiorno di 1 notte
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20 feb 2025
·
Soggiorno di 1 notte
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16 apr 2025
·
Soggiorno di 2 notti
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13 feb 2024
·
Soggiorno di 4 notti
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Il feedback è misto: molti ospiti descrivono camere e giardini puliti, ma commenti ricorrenti menzionano muffa o odori di fogna, detriti in alcune piscine private e carenze nel rifornimento di asciugamani; alcune recensioni segnalano anche la presenza di cimici da letto.
Recensioni degli ospiti correlate
4
Samantha
27 lug 2024
·
Soggiorno di 3 notti
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20 nov 2025
·
Soggiorno di 2 notti
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23 nov 2025
·
Soggiorno di 3 notti
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18 ott 2024
·
Soggiorno di 5 notti
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17 feb 2025
·
Soggiorno di 2 notti
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26 gen 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22 apr 2025
·
Soggiorno di 3 notti
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26 gen 2025
·
Soggiorno di 5 notti
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14 nov 2025
·
Soggiorno di 3 notti
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29 dic 2023
·
Soggiorno di 5 notti
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono spesso spaziose e confortevoli, con vista sulla giungla e opzioni per piscine sul tetto o piscine private. Tra gli svantaggi ricorrenti ci sono pareti sottili/porte comunicanti che causano rumore, alcune camere più piccole o più buie di quanto suggeriscano le foto, e occasionalmente Wi-Fi inaffidabile o serrature capricciose.
Recensioni degli ospiti correlate
10
Emma
17 ago 2025
·
Soggiorno di 4 notti
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1 ott 2024
·
Soggiorno di 4 notti
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21 gen 2026
·
Soggiorno di 2 notti
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21 nov 2025
·
Soggiorno di 2 notti
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28 feb 2026
·
Soggiorno di 6 notti
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 mar 2025
·
Soggiorno di 5 notti
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17 giu 2025
·
Soggiorno di 5 notti
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9 feb 2026
·
Soggiorno di 5 notti
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4 lug 2025
·
Soggiorno di 3 notti
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5 gen 2025
·
Soggiorno di 5 notti
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Servizio
Il servizio è ampiamente lodato per la sua cortesia e disponibilità presso la reception, il concierge e il ristorante, con facile comunicazione via WhatsApp e aiuto nell'organizzazione di trasporti e attività. Una minoranza ha segnalato risposte lente, scarsa risoluzione dei problemi o code al check-in.
Recensioni degli ospiti correlate
10
Catherine
22 ago 2025
·
Soggiorno di 3 notti
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23 feb 2026
·
Soggiorno di 4 notti
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18 nov 2025
·
Soggiorno di 1 notte
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28 gen 2024
·
Soggiorno di 9 notti
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28 ago 2025
·
Soggiorno di 3 notti
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30 giu 2023
·
Soggiorno di 4 notti
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17 giu 2025
·
Soggiorno di 5 notti
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5 lug 2024
·
Soggiorno di 4 notti
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19 feb 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3 mar 2025
·
Soggiorno di 9 notti
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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Posizione
Situato ad Aldea Zama, dista un breve viaggio in auto o 10-15 minuti a piedi dalla città e circa 10-12 minuti in auto dalla spiaggia, con negozi di alimentari nelle vicinanze. Diversi ospiti hanno trovato le strade circostanti buie o sconnesse di notte e le strade accidentate, quindi molti usano biciclette o taxi.
Recensioni degli ospiti correlate
10
Emma
17 ago 2025
·
Soggiorno di 4 notti
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22 mar 2024
·
Soggiorno di 3 notti
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12 gen 2026
·
Soggiorno di 8 notti
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27 nov 2025
·
Soggiorno di 6 notti
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4 ago 2023
·
Soggiorno di 3 notti
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7 mar 2025
·
Soggiorno di 5 notti
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1 lug 2024
·
Soggiorno di 4 notti
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12 mar 2025
·
Soggiorno di 7 notti
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20 nov 2023
·
Soggiorno di 3 notti
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13 giu 2025
·
Soggiorno di 1 notte
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Ristorazione
I ristoranti in loco ricevono ottime recensioni, in particolare il ristorante di sushi Kokoro e la colazione, con un servizio in camera affidabile. Alcuni ospiti hanno trovato i prezzi alti e alcuni piatti incoerenti.
Recensioni degli ospiti correlate
10
Lauren
16 mar 2025
·
Soggiorno di 7 notti
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16 ago 2025
·
Soggiorno di 1 notte
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29 apr 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22 ago 2025
·
Soggiorno di 3 notti
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1 mar 2025
·
Soggiorno di 4 notti
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12 ott 2023
·
Soggiorno di 3 notti
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4 lug 2025
·
Soggiorno di 3 notti
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23 set 2024
·
Soggiorno di 3 notti
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21 ott 2025
·
Soggiorno di 3 notti
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11 giu 2025
·
Soggiorno di 3 notti
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
GIULIO
10 set 2022
·
Soggiorno di 2 notti
Bellissima struttura, bene tenuta, personale disponibile, camera molto confortevole, silenziosa e con letto comodissimo. bravi!
Bellissima struttura, bene tenuta, personale disponibile, camera molto confortevole, silenziosa e con letto comodissimo. bravi!
8
Jeanelle
18 lug 2026
·
Soggiorno di 1 notte
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
10
Kurtis
11 lug 2026
·
Soggiorno di 5 notti
Eddy, Gererado, Manuel are the best servers.
Eddy, Gererado, Manuel are the best servers.
10
Elizabeth
15 giu 2026
·
Soggiorno di 7 notti
Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
10
Ekaterina
14 giu 2026
·
Soggiorno di 4 notti
Great hotel
Great hotel
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 74.18899882324219USD
- 2026-09-18: 70.11604986156463USD
- 2026-09-19: 62.53574606695175USD
- 2026-09-20: 62.772417650527956USD
- 2026-09-21: 64.11874715555192USD
- 2026-09-22: 69.93330050949098USD
- 2026-09-23: 69.93330050949098USD
- 2026-09-24: 69.93330050949098USD
- 2026-09-25: 70.35762864423752USD
- 2026-09-26: 70.60662956554413USD
- 2026-09-27: 70.35762864423752USD
- 2026-09-28: 71.19701819400788USD
- 2026-09-29: 70.3864847274971USD
- 2026-09-30: 70.3864847274971USD
- 2026-10-01: 71.35131017274857USD
- 2026-10-02: 83.5499805829239USD
- 2026-10-03: 83.5499805829239USD
- 2026-10-04: 83.5499805829239USD
- 2026-10-05: 83.5499805829239USD
- 2026-10-06: 83.5499805829239USD
- 2026-10-07: 83.5499805829239USD
- 2026-10-08: 83.5499805829239USD
- 2026-10-09: 83.5499805829239USD
- 2026-10-10: 83.5499805829239USD
- 2026-10-11: 83.5499805829239USD
- 2026-10-12: 83.5499805829239USD
- 2026-10-13: 83.5499805829239USD
- 2026-10-14: 83.5499805829239USD
- 2026-10-15: 83.5499805829239USD
- 2026-10-16: 83.5499805829239USD
- 2026-10-17: 83.5499805829239USD
- 2026-10-18: 83.5499805829239USD
- 2026-10-19: 83.5499805829239USD
- 2026-10-20: 83.5499805829239USD
- 2026-10-21: 83.5499805829239USD
- 2026-10-22: 83.5499805829239USD
- 2026-10-23: 83.5499805829239USD
- 2026-10-24: 83.5499805829239USD
- 2026-10-25: 84.43615939979554USD
- 2026-10-26: 84.43615939979554USD
- 2026-10-27: 83.5499805829239USD
- 2026-10-28: 83.5499805829239USD
- 2026-10-29: 83.5499805829239USD
- 2026-10-30: 116.57658720050813USD
- 2026-10-31: 116.57658720050813USD
- 2026-11-01: 116.57658720050813USD
- 2026-11-02: 106.86097267753601USD
- 2026-11-03: 107.99572741722108USD
- 2026-11-04: 107.99572741722108USD
- 2026-11-05: 107.99572741722108USD
- 2026-11-06: 116.57658720050813USD
- 2026-11-07: 116.57658720050813USD
- 2026-11-08: 116.57658720050813USD
- 2026-11-09: 106.86097267753601USD
- 2026-11-10: 106.86097267753601USD
- 2026-11-11: 106.86097267753601USD
- 2026-11-12: 106.86097267753601USD
- 2026-11-13: 116.57658720050813USD
- 2026-11-14: 116.57658720050813USD
- 2026-11-15: 116.57658720050813USD
- 2026-11-16: 106.86097267753601USD
- 2026-11-17: 106.86097267753601USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Contatta la struttura almeno 24 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e delle griglie di protezione per le finestre
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Questa struttura usa un servizio di pulizia professionale
- Piscina accessibile dalle 07:00 alle 21:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Le pulizie sono a cura di un servizio professionale.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione preparata su ordinazione: tra 360 MXN e 360 MXN a persona (importo approssimativo)
- Navetta per l'aeroporto: 2500 MXN per veicolo (solo andata, massimo 3 persone)
- Costo della navetta per l’aeroporto per bambino: 250 MXN (solo andata), (fino a 17 anni).
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Piscina
Servizio babysitter e asilo nido
Banco escursioni
Lavanderia a secco
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Check-in/check-out veloce
Lavanderia self-service
Concierge Services
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Stazione di ricarica per auto elettriche
Parking Onsite
Internet
Wi-fi gratuito
Attività
Piscina
Immersioni subacquee
Piscina scoperta
Bicycle Tour Information
Pool (Infinity)
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Family room
Beach Sun Loungers