Copal Tulum Hotel
US$ 65
/noite
Média para setembro
Prices for Copal Tulum Hotel
Selecione datas para ver preços e disponibilidade
US$ 65
/noite
Média para setembro
Preços médios mensais
Em Copal Tulum Hotel, o preço por noite é, em média, US$ 65 no mês mais barato (outubro) e US$ 165 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 165 |
| fevereiro | US$ 102 |
| março | US$ 96 |
| abril | US$ 89 |
| maio | US$ 78 |
| junho | US$ 81 |
| julho | US$ 80 |
| agosto | US$ 76 |
| setembro | US$ 65 |
| outubro | US$ 65 |
| novembro | US$ 73 |
| dezembro | US$ 130 |
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set. · US$ 65
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Mais caro: janeiro (aprox. US$ 165)
Mais barato: outubro (aprox. US$ 65)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um health club e aluguer de biciclet...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um health club e aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e informações sobre passeios de bicicleta.
Comodidades para negócios
As principais comodidades incluem Check-in rápido, registo de saída rápido e uma receção aberta 24 horas. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. O hotel serve pequenos-almoços preparados no momento diariamente entre as 7:30 e as 11:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 85 quartos com ar condicionado, um minibar e Smart TV. As camas têm colchões viscoelástico, edredões de penas e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene exclusivos.
Localização
Com uma estadia Copal Tulum Hotel em Tulum (Zamá), ficará a 15 minutos de carro de Ruínas Maias de Tulum e de Playa de Tulum. Este hotel de luxo está a 18,7 km (11,6 mi) de Parque Xel-Há e a 5,6 km (3,5 mi) de Playa Paraiso.
O que há nas proximidades
Hospital de Tulum(0.9 milhas)
Centro de Estilo de Vida Hunab(1 milhas)
Parque Jaguar(1 milhas)
Parque Dos Aguas(1.1 milhas)
Caminhada de Arte Holistika(1.7 milhas)
Entrada do Parque Jaguar(2 milhas)
Parque Nacional de Tulum(2.1 milhas)
Mirante do Jaguar Tulum(2.1 milhas)
Cenote Calavera(2.2 milhas)
Cenote Calavera(2.2 milhas)
Torre de Tulum(2.5 milhas)
SFER IK(2.6 milhas)
Playa de Tulum(2.9 milhas)
Playa de Aceso Libre Las Palmas(3 milhas)
Ruínas Maias de Tulum(3.1 milhas)
Aeroporto Internacional de Tulum (TQO)(25.5 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(75.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Piscina
Babysitting/Serviço para crianças
Balcão de turismo
Limpeza a seco
Localização
Aldea Zama Ixchel, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Hospital de Tulum (0.9 milhas)
Centro de Estilo de Vida Hunab (1 milhas)
Parque Jaguar (1 milhas)
Parque Dos Aguas (1.1 milhas)
Caminhada de Arte Holistika (1.7 milhas)
Entrada do Parque Jaguar (2 milhas)
Opções de quartos
16
Apartamento de Luxo, 2 quartos, piscina privativa, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
1776 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
13
Estúdio Deluxe, 1 cama king-size e sofá-cama, terraço, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
807 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
8
Apartamento de Luxo, 1 quarto, terraço, vista para o jardim
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
1023 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
15
Apartamento Premium, 1 quarto, piscina privativa, vista para o jardim
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
1658 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
12
Estúdio de Luxo, 1 cama king-size e sofá-cama, piscina privativa, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1163 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Detalhes do quarto
3× Camas De Casal Extragrandes
e 1 Sofá-Cama
Dormidas 8
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
16
Apartamento de Luxo, 3 quartos, piscina privativa, vista para o jardim
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 8
2314 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
14
Apartamento de Luxo, 1 quarto, piscina privativa
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
969 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
16
Apartamento Premium, 2 quartos, piscina privativa, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
2303 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
13
Apartamento de Luxo, 2 quartos, terraço, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
1313 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
9
Quarto Duplo Premium, 1 cama king-size, piscina privativa, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
786 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
8
Quarto Duplo Deluxe, 1 cama king-size, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
484 ft²
Plataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
12
Apartamento de Luxo, 4 quartos, vista para o jardim
Detalhes do quarto
2 Camas De Casal Extragrandes
, 4× Camas Individuais
e 1 Sofá-Cama
3100 ft²
Área de refeições separadaPlataforma estrado ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privada
Guest reviews of Copal Tulum Hotel
8.5
Fabuloso
Com base em 1.003 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações recentes, o Copal Tulum Hotel é elogiado por sua exuberante localização na selva, atmosfera serena e funcionários notavelmente simpáticos. No entanto, a localização é mais acessível com bicicletas ou táxis devido às estradas irregulares e à pouca iluminação pública à noite.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações recentes, o Copal Tulum Hotel é elogiado por sua exuberante localização na selva, atmosfera serena e funcionários notavelmente simpáticos. No entanto, a localização é mais acessível com bicicletas ou táxis devido às estradas irregulares e à pouca iluminação pública à noite.
Os quartos costumam ser espaçosos e confortáveis, alguns com piscinas no telhado ou privativas, mas vários hóspedes relataram paredes finas ou portas conectadas barulhentas e, ocasionalmente, divergências entre as fotos e o tamanho ou layout real do quarto. O feedback sobre a limpeza é variado: muitos acharam as áreas impecáveis, mas comentários recorrentes mencionam mofo ou cheiro de esgoto, detritos em algumas piscinas privativas e falhas na arrumação; algumas avaliações também relataram percevejos. Interrupções de energia ou Wi‑Fi e pequenos desgastes na manutenção também foram mencionados em alguns momentos. No geral, espere uma estadia linda e relaxante com um serviço atencioso, mas verifique os detalhes do quarto e esteja preparado para alguns contratempos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Exuberantes jardins no estilo selva com várias piscinas (incluindo uma no telhado), dois restaurantes no local e um spa bem avaliado; aluguel de bicicletas/scooters e estacionamento estão disponíveis. Desvantagens relatadas incluem piscinas privativas não aquecidas, uma academia pequena ou desatualizada, espreguiçadeiras limitadas e fechamentos ou reformas ocasionais de piscinas.
Avaliações dos hóspedes relacionadas
10
Wyatt
18 de nov. de 2025
·
A estadia foi de 2 noites
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22 de ago. de 2025
·
A estadia foi de 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17 de ago. de 2025
·
A estadia foi de 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14 de fev. de 2023
·
A estadia foi de 4 noites
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3 de mar. de 2025
·
A estadia foi de 1 noite
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4 de jul. de 2025
·
A estadia foi de 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28 de jun. de 2025
·
A estadia foi de 1 noite
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20 de fev. de 2025
·
A estadia foi de 1 noite
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16 de abr. de 2025
·
A estadia foi de 2 noites
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13 de fev. de 2024
·
A estadia foi de 4 noites
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback é misto: muitos hóspedes descrevem quartos e áreas limpos, mas comentários recorrentes mencionam mofo ou cheiro de esgoto, detritos em algumas piscinas privativas e falhas no reabastecimento de toalhas; algumas avaliações também relatam percevejos.
Avaliações dos hóspedes relacionadas
4
Samantha
27 de jul. de 2024
·
A estadia foi de 3 noites
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20 de nov. de 2025
·
A estadia foi de 2 noites
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23 de nov. de 2025
·
A estadia foi de 3 noites
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18 de out. de 2024
·
A estadia foi de 5 noites
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17 de fev. de 2025
·
A estadia foi de 2 noites
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26 de jan. de 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22 de abr. de 2025
·
A estadia foi de 3 noites
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26 de jan. de 2025
·
A estadia foi de 5 noites
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14 de nov. de 2025
·
A estadia foi de 3 noites
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29 de dez. de 2023
·
A estadia foi de 5 noites
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos costumam ser espaçosos e confortáveis, com vista para a selva e opções de piscinas no telhado ou privativas. Desvantagens recorrentes incluem paredes finas/portas conectadas que causam barulho, alguns quartos menores ou mais escuros do que as fotos sugerem e, ocasionalmente, Wi‑Fi pouco confiável ou fechaduras complicadas.
Avaliações dos hóspedes relacionadas
10
Emma
17 de ago. de 2025
·
A estadia foi de 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1 de out. de 2024
·
A estadia foi de 4 noites
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21 de jan. de 2026
·
A estadia foi de 2 noites
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21 de nov. de 2025
·
A estadia foi de 2 noites
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28 de fev. de 2026
·
A estadia foi de 6 noites
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 de mar. de 2025
·
A estadia foi de 5 noites
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17 de jun. de 2025
·
A estadia foi de 5 noites
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9 de fev. de 2026
·
A estadia foi de 5 noites
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4 de jul. de 2025
·
A estadia foi de 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5 de jan. de 2025
·
A estadia foi de 5 noites
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por sua simpatia e presteza na recepção, no concierge e no restaurante, com fácil comunicação via WhatsApp e ajuda para organizar transporte e atividades. Uma minoria relatou respostas lentas, resolução de problemas insatisfatória ou filas no check-in.
Avaliações dos hóspedes relacionadas
10
Catherine
22 de ago. de 2025
·
A estadia foi de 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23 de fev. de 2026
·
A estadia foi de 4 noites
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18 de nov. de 2025
·
A estadia foi de 1 noite
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28 de jan. de 2024
·
A estadia foi de 9 noites
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28 de ago. de 2025
·
A estadia foi de 3 noites
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30 de jun. de 2023
·
A estadia foi de 4 noites
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17 de jun. de 2025
·
A estadia foi de 5 noites
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5 de jul. de 2024
·
A estadia foi de 4 noites
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19 de fev. de 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3 de mar. de 2025
·
A estadia foi de 9 noites
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em Aldea Zama, fica a uma curta distância de carro ou a 10–15 minutos a pé da cidade e aproximadamente 10–12 minutos de carro da praia, com lojas de conveniência nas proximidades. Vários hóspedes acharam as ruas ao redor escuras ou irregulares à noite e as estradas esburacadas, por isso muitos usam bicicletas ou táxis.
Avaliações dos hóspedes relacionadas
10
Emma
17 de ago. de 2025
·
A estadia foi de 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22 de mar. de 2024
·
A estadia foi de 3 noites
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12 de jan. de 2026
·
A estadia foi de 8 noites
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27 de nov. de 2025
·
A estadia foi de 6 noites
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4 de ago. de 2023
·
A estadia foi de 3 noites
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7 de mar. de 2025
·
A estadia foi de 5 noites
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1 de jul. de 2024
·
A estadia foi de 4 noites
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12 de mar. de 2025
·
A estadia foi de 7 noites
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20 de nov. de 2023
·
A estadia foi de 3 noites
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13 de jun. de 2025
·
A estadia foi de 1 noite
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O restaurante no local recebe ótimas avaliações — especialmente o restaurante de sushi Kokoro e o café da manhã — com serviço de quarto confiável. Alguns hóspedes acharam os preços altos e alguns pratos inconsistentes.
Avaliações dos hóspedes relacionadas
10
Lauren
16 de mar. de 2025
·
A estadia foi de 7 noites
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16 de ago. de 2025
·
A estadia foi de 1 noite
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29 de abr. de 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22 de ago. de 2025
·
A estadia foi de 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1 de mar. de 2025
·
A estadia foi de 4 noites
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12 de out. de 2023
·
A estadia foi de 3 noites
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4 de jul. de 2025
·
A estadia foi de 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23 de set. de 2024
·
A estadia foi de 3 noites
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21 de out. de 2025
·
A estadia foi de 3 noites
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11 de jun. de 2025
·
A estadia foi de 3 noites
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Roberta
21 de jan. de 2026
·
A estadia foi de 2 noites
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Ellen
5 de abr. de 2025
·
A estadia foi de 4 noites
Amei demais o hotel, o atendimento, tudo maravilhoso!
Amei demais o hotel, o atendimento, tudo maravilhoso!
6
Denis
19 de jan. de 2025
·
A estadia foi de 3 noites
Experiência razoável. Fiz a estadia para Lua de Mel. E quando fiz a reserva, informei e solicitei uma condição especial, um preparo para eu surpreender minha esposa. E nem uma decoração no quarto fizeram. Fiquei muito decepcionado. Outro detalhe foi o café da manhã na piscina privativa. Nos cobraram valores altos. Nem ao menos uma condição especial. Sempre em ocasiões assim, os hotéis prepara algo que agrade os hóspedes. Enfim, não voltaria. Apensar de ser um hotel legal.
Experiência razoável. Fiz a estadia para Lua de Mel. E quando fiz a reserva, informei e solicitei uma condição especial, um preparo para eu surpreender minha esposa. E nem uma decoração no quarto fizeram. Fiquei muito decepcionado. Outro detalhe foi o café da manhã na piscina privativa. Nos cobraram valores altos. Nem ao menos uma condição especial. Sempre em ocasiões assim, os hotéis prepara algo que agrade os hóspedes. Enfim, não voltaria. Apensar de ser um hotel legal.
10
ana
28 de jan. de 2024
·
A estadia foi de 3 noites
Hotel com ambientação incrível com a construção preservando toda a arborização do terreno. Os apartamentos sao super confortáveis, muito amplos com cozinha completa. A localização é bem central para os passeios que se faz em Tulum e fora da agitação da cidade. Todo o pessoal de serviço é extremamente gentil e atencioso.
Hotel com ambientação incrível com a construção preservando toda a arborização do terreno. Os apartamentos sao super confortáveis, muito amplos com cozinha completa. A localização é bem central para os passeios que se faz em Tulum e fora da agitação da cidade. Todo o pessoal de serviço é extremamente gentil e atencioso.
8
Marina
5 de mar. de 2022
·
A estadia foi de 3 noites
Hotel é muito bonito e agradável. Nos deram um quarto ao lado do staff, tinha um cheiro muito forte de umidade, isso não foi bom. Tinha água quente no chuveiro, e isso para mim é um ponto crucial, nem todos os hotéis de Tulum tem água quente nos chuveiros. As toalhas de banho não eram bem limpas, vinham manchadas. O café da manhã é à la carte. E enquanto você estava na piscina do hotel, tinham muitos funcionários trabalhando na limpeza do hotel/piscina, não achei muito legal, acaba tirando um pouco a privacidade dos hóspedes.
Hotel é muito bonito e agradável. Nos deram um quarto ao lado do staff, tinha um cheiro muito forte de umidade, isso não foi bom. Tinha água quente no chuveiro, e isso para mim é um ponto crucial, nem todos os hotéis de Tulum tem água quente nos chuveiros. As toalhas de banho não eram bem limpas, vinham manchadas. O café da manhã é à la carte. E enquanto você estava na piscina do hotel, tinham muitos funcionários trabalhando na limpeza do hotel/piscina, não achei muito legal, acaba tirando um pouco a privacidade dos hóspedes.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: NO DATA
- 2026-09-18: 72.12458324159623USD
- 2026-09-19: 71.52051097232818USD
- 2026-09-20: 62.61530145992279USD
- 2026-09-21: 63.98420868307114USD
- 2026-09-22: 69.78656153152465USD
- 2026-09-23: 69.78656153152465USD
- 2026-09-24: 69.78656153152465USD
- 2026-09-25: 70.20999931108474USD
- 2026-09-26: 70.45847776111603USD
- 2026-09-27: 70.20999931108474USD
- 2026-09-28: 71.04762759456635USD
- 2026-09-29: 70.2387948464775USD
- 2026-09-30: 70.2387948464775USD
- 2026-10-01: 71.2015958270073USD
- 2026-10-02: 83.37467012752533USD
- 2026-10-03: 83.37467012752533USD
- 2026-10-04: 83.37467012752533USD
- 2026-10-05: 83.37467012752533USD
- 2026-10-06: 83.37467012752533USD
- 2026-10-07: 83.37467012752533USD
- 2026-10-08: 83.37467012752533USD
- 2026-10-09: 83.37467012752533USD
- 2026-10-10: 83.37467012752533USD
- 2026-10-11: 83.37467012752533USD
- 2026-10-12: 83.37467012752533USD
- 2026-10-13: 83.37467012752533USD
- 2026-10-14: 83.37467012752533USD
- 2026-10-15: 83.37467012752533USD
- 2026-10-16: 83.37467012752533USD
- 2026-10-17: 83.37467012752533USD
- 2026-10-18: 83.37467012752533USD
- 2026-10-19: 83.37467012752533USD
- 2026-10-20: 83.37467012752533USD
- 2026-10-21: 83.37467012752533USD
- 2026-10-22: 83.37467012752533USD
- 2026-10-23: 83.37467012752533USD
- 2026-10-24: 83.37467012752533USD
- 2026-10-25: 84.25898950157166USD
- 2026-10-26: 84.25898950157166USD
- 2026-10-27: 83.37467012752533USD
- 2026-10-28: 83.37467012752533USD
- 2026-10-29: 83.37467012752533USD
- 2026-10-30: 116.33197799236298USD
- 2026-10-31: 116.33197799236298USD
- 2026-11-01: 116.33197799236298USD
- 2026-11-02: 106.63674945625306USD
- 2026-11-03: 107.76912317359924USD
- 2026-11-04: 107.76912317359924USD
- 2026-11-05: 107.76912317359924USD
- 2026-11-06: 116.33197799236298USD
- 2026-11-07: 116.33197799236298USD
- 2026-11-08: 116.33197799236298USD
- 2026-11-09: 106.63674945625306USD
- 2026-11-10: 106.63674945625306USD
- 2026-11-11: 106.63674945625306USD
- 2026-11-12: 106.63674945625306USD
- 2026-11-13: 116.33197799236298USD
- 2026-11-14: 116.33197799236298USD
- 2026-11-15: 116.33197799236298USD
- 2026-11-16: 106.63674945625306USD
- 2026-11-17: 106.63674945625306USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Este alojamento é limpo por profissionais
- A piscina está aberta das 7:00 às 21:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento é limpo por profissionais.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço preparado no momento: de 360 MXN a 360 MXN por pessoa (valores aproximados)
- Taxa de transporte de/para o aeroporto: 2500 MXN por veículo (só ida, ocupação máxima de 3) pessoas
- Transporte de/para o aeroporto por criança: 250 MXN (só ida), para crianças até aos 17 anos
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Internet
Wi-fi gratuito
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