Name: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55, Zermatt City Centre, Zermatt, Switzerland, Zermatt, Visp District, Switzerland
Rating: 9.3

Guest reviews

9.3

Superb

Based on 340 verified reviews

Who stays here?

Business

10%

Couple

41%

Family

29%

Group

10%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, guests praise Grand Hotel Zermatterhof for exceptionally friendly, attentive service, a central Zermatt location, elegant spaces, and relaxing spa facilities, with breakfast often highlighted for its beautiful setting, live piano, and quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

David

5 Mar 2026

·

Stayed 4 nights

The hotel and service were first class. Staff were very helpful and courteous.

10

Robert

22 Jan 2026

·

Stayed 3 nights

Absolutely perfect in every aspect. Staff were amazing, location is the best, the spa is gorgeous. A real treat to stay in such a meticulously maintained historic hotel. 5 stars +

10

Lisa

19 Jan 2026

·

Stayed 3 nights

Amazing hotel

10

Max R

18 Jan 2026

·

Stayed 1 night

Beautiful place

10

Luke

17 Jan 2026

·

Stayed 2 nights

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

Bahnhofstrasse 55, Zermatt City Centre, Zermatt, Switzerland

Location

With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.

Zermatt-Matterhorn Ski Paradise(0.1 Miles)

Zermatt - Furi(0.1 Miles)

Furi Ski Area(0.1 Miles)

Furi - Riffelberg(0.1 Miles)

Matterhorn Museum(0.1 Miles)

St. Mauritius Church(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Pets are allowed at the property with a fee of CHF 35 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The hotel is centrally located in Zermatt, steps from the Matterhorn Museum and Mountaineers Cemetery. It is within close proximity to various attractions, including Zermatt-Matterhorn Ski Paradise (0.1 km) and St. Mauritius Church (0.1 km).

The property features an indoor pool and an outdoor heated pool, available for guests to enjoy.

Children 8 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of CHF 200 per night. Advance request or confirmation may be required.

Grand Hotel Zermatterhof

Amenities

Property description

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