Hampton Inn & Suites Myrtle Beach/Oceanfront

Hotel hard to maneuver from parking to lobby to north tower. There were no ramps in the north tower to roll luggage cart so we had to go through South tower. Room had basically an empty shampoo container and no conditioner which had been broken off the wall. Table on balcony was broken. TV remote did not work at times (maybe needed batteries.) Breakfast oj was warm and separated. Eggs were rubbery and unedible. Coffee had oily substance floating on top of cup. Someone was smoking around us and it was very strong on our balcony. Carpet was stained. Caulking around shower was black in spots. I woke up with an insect bite on my arm. The ocean view was amazing but the hotel was managed very poorly. It has great potential with location, pools, lazy river, hot tubs. Staff seemed overworked.

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Staff was great, always available. However I have came prior years when they offered a shuttle and it was one of the reasons I picked this hotel over others . I wish they would bring it back.Lastly carpet and floor needs deep cleaned couldn’t just wear socks because they would turn black underneath. Breakfast was very good.

Had to pay for parking even though hotels.com said it was included. Breakfast was poor, if you want cereal and toast it's fine, but, anything like eggs, sausage or bacon is terrible, it's cold, even when we went at 6am in the morning. Air conditioning went out for one of our 3 nights, but honestly that could happen anywhere, luck of the draw. Overall nice rooms, comfortable beds, staff were good. Parking and poor breakfast are the down sides. Really we accept too much poor quality food from hotel breakfasts in this country. We really should change to get in line with much poorer countries who always serve good food food.

Great location. Close to shopping & beach. Very clean.