Xkeban Adults-Only Weekend Party
From
77 US$
/ noche
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From
77 US$
/ noche
Acerca de esta propiedad
Con una terraza en la azotea donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!
Servicios
Con una terraza en la azotea donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!
Servicios empresariales
Tendrás una caja fuerte en recepción y café o té en las zonas comunes a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Este hotel cuenta con 2 restaurantes y una cafetería para comer algo. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 07:30 a 13:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 19 habitaciones con aire acondicionado y minibar. Las habitaciones disponen de balcón o patio. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Xkeban Tulum, te encontrarás en una fantástica zona de Tulum (Área de La Veleta) y estarás a menos de 15 minutos en coche de Ruinas mayas de Tulum y Playa de Tulum. Además, este hotel se encuentra a 7,8 km de Playa Paraíso y a 20,5 km de Parque Xel-Há.
Qué hay cerca
Centro de salud y bienestar Holistika Art Walk(0.4 millas)
Hospital de Tulum(1.6 millas)
Parque Dos Aguas(1.7 millas)
Centro comercial Hunab Lifestyle Center(2.3 millas)
Parque del Jaguar(2.3 millas)
Cenote Escondido(2.5 millas)
Cenote Cristal(2.7 millas)
Cenote Esqueleto(3.1 millas)
Cenote Calavera(3.2 millas)
Acceso al Parque Jaguar(3.4 millas)
Mirador Jaguar Tulum(3.5 millas)
Playa de Tulum(3.6 millas)
Torre de Tulum(3.9 millas)
Casa del Cenote(4.2 millas)
Templo del dios del viento(4.2 millas)
Aeropuerto Internacional de Tulum (TQO)(24.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(75.4 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Ubicación
Mz 923 Privada Lt 002 6 - La Veleta, Área de La Veleta, Tulum, Tulum, Estado de Quintana Roo, México
Centro de salud y bienestar Holistika Art Walk (0.4 millas)
Hospital de Tulum (1.6 millas)
Parque Dos Aguas (1.7 millas)
Centro comercial Hunab Lifestyle Center (2.3 millas)
Parque del Jaguar (2.3 millas)
Cenote Escondido (2.5 millas)
Opciones de habitación
10
Design Room
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
312 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Private Deck & Tub Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
538 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Design Studio with Kitchenette
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
398 ft²
Balcón o terrazaZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
11
Design Crystal Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
420 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Design Duplex Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
602 ft²
Balcón o terrazaZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes
8.6
Fabuloso
Basado en 66 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Xkeban Tulum Adults Only, muchos huéspedes elogian al personal cálido y acogedor y el diseño elegante y digno de fotografías, mientras que los comentarios frecuentes destacan la música alta del bar en la azotea los fines de semana y el ruido de la construcción durante el día que se transmite fácilmente debido a las paredes delgadas y el aislamiento acústico limitado.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Xkeban Tulum Adults Only, muchos huéspedes elogian al personal cálido y acogedor y el diseño elegante y digno de fotografías, mientras que los comentarios frecuentes destacan la música alta del bar en la azotea los fines de semana y el ruido de la construcción durante el día que se transmite fácilmente debido a las paredes delgadas y el aislamiento acústico limitado.
La ubicación está en una zona en desarrollo con caminos de acceso irregulares y sin pavimentar y un trayecto desde el centro de Tulum, lo que hace que las bicicletas o scooters sean prácticos para moverse. Las habitaciones son atractivas y algunas incluyen patios o hidromasajes, pero los huéspedes señalan comodidades limitadas (sin televisores, sin ascensor) y una conexión Wi-Fi inestable, además de concesiones de privacidad como baños abiertos. Las instalaciones son más bien sociales: dos piscinas, un animado bar en la azotea y un desayuno aclamado, pero opciones de comida limitadas en el lugar más allá de las mañanas. Ideal para viajeros que buscan un ambiente animado en lugar de una estancia tradicional y tranquila en un resort.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Dos piscinas y un animado bar en la azotea crean un ambiente social; el servicio de comidas en el lugar se centra en el desayuno con opciones limitadas más allá de las mañanas. No hay ascensor y las habitaciones carecen de televisores; hay bicicletas disponibles.
Reseñas de huéspedes relacionadas
10
Yannie
3 nov 2025
·
Se alojó 4 noches
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
8
Gary
13 ene 2023
·
Se alojó 1 noche
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
10
Karla
26 sept 2025
·
Se alojó 1 noche
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
10
Jennifer
14 ene 2023
·
Se alojó 19.370 noches
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 ene 2023
·
Se alojó 4 noches
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Dene
22 oct 2025
·
Se alojó 4 noches
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
6
Peter
21 oct 2025
·
Se alojó 4 noches
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
8
Ester
28 ago 2023
·
Se alojó 2 noches
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
2
Eduardo
6 ago 2025
·
Se alojó 2 noches
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
8
Jean
17 dic 2022
·
Se alojó 19.338 noches
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen la propiedad como limpia, pero hay fallos recurrentes, como una habitación que no está preparada al hacer el check-in, falta de servicio de limpieza, toallas faltantes y olores ocasionales.
Reseñas de huéspedes relacionadas
10
Yannie
3 nov 2025
·
Se alojó 4 noches
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
4
Jose
26 nov 2022
·
Se alojó 2 noches
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
10
Jennifer
14 ene 2023
·
Se alojó 19.370 noches
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
6
Peter
21 oct 2025
·
Se alojó 4 noches
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Gordon
26 nov 2022
·
Se alojó 4 noches
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb 2023
·
Se alojó 4 noches
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Merilyn
3 dic 2024
·
Se alojó 4 noches
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Paula Isabel
16 ene 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
2
Eduardo
6 ago 2025
·
Se alojó 2 noches
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
4
Kelly
17 feb 2023
·
Se alojó 8 noches
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones elegantes (algunas con patios o hidromasajes y camas cómodas) son elogiadas. Sin embargo, las paredes delgadas, la música alta de la azotea y la construcción cercana, la conexión Wi-Fi ocasionalmente lenta o poco fiable, las distribuciones más pequeñas y los baños abiertos reducen la privacidad y el confort.
Reseñas de huéspedes relacionadas
6
Wayne
7 nov 2025
·
Se alojó 2 noches
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
6
Araceli
21 ene 2024
·
Se alojó 4 noches
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
8
Junissa
14 feb 2025
·
Se alojó 3 noches
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
8
BARTOLI
30 ene 2023
·
Se alojó 4 noches
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
8
Ester
28 ago 2023
·
Se alojó 2 noches
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
4
lidia
16 dic 2023
·
Se alojó 2 noches
To loud on weekends could not sleep
To loud on weekends could not sleep
8
Monia
15 abr 2025
·
Se alojó 2 noches
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
4
Kelly
17 feb 2023
·
Se alojó 8 noches
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
4
Sarah
2 dic 2022
·
Se alojó 2 noches
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dic 2022
·
Se alojó 19.338 noches
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente considerado como amable y servicial, con gestos considerados. Algunos huéspedes informan de un servicio inconsistente, una respuesta limitada fuera de horario, problemas de comunicación/check-in y un incidente de seguridad nocturno.
Reseñas de huéspedes relacionadas
10
Yannie
3 nov 2025
·
Se alojó 4 noches
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
10
Michael
3 may 2025
·
Se alojó 1 noche
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
4
Tiffany
8 mar 2024
·
Se alojó 1 noche
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
4
Mario
23 ene 2024
·
Se alojó 3 noches
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
8
Junissa
14 feb 2025
·
Se alojó 3 noches
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
10
Dene
22 oct 2025
·
Se alojó 4 noches
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
10
Luis
6 ene 2025
·
Se alojó 2 noches
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
10
Enrique
5 ene 2026
·
Se alojó 3 noches
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
10
Merilyn
3 dic 2024
·
Se alojó 4 noches
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Luzmila
14 nov 2025
·
Se alojó 3 noches
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
En una zona en desarrollo con caminos irregulares, llenos de baches y con obras en las cercanías; varios huéspedes encontraron desafiantes el acceso y la orientación. Está a un trayecto en automóvil del centro de Tulum, por lo que normalmente se necesita transporte para cenar y disfrutar de la vida nocturna.
Reseñas de huéspedes relacionadas
8
Xavier
4 ene 2025
·
Se alojó 4 noches
Fix the roads
Fix the roads
10
Yannie
3 nov 2025
·
Se alojó 4 noches
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
6
Wayne
7 nov 2025
·
Se alojó 2 noches
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
4
Tiffany
8 mar 2024
·
Se alojó 1 noche
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
8
BARTOLI
30 ene 2023
·
Se alojó 4 noches
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Gordon
26 nov 2022
·
Se alojó 4 noches
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb 2023
·
Se alojó 4 noches
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Jenae Armani
5 dic 2023
·
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
4
Kelly
17 feb 2023
·
Se alojó 8 noches
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
8
Jean
17 dic 2022
·
Se alojó 19.338 noches
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno está incluido y es elogiado con frecuencia por su sabor y frescura, aunque la selección es pequeña. El almuerzo/cena en el lugar es mínimo o inexistente (a veces limitado a las horas de la azotea los fines de semana), y una reseña informó de dificultad para contactar al personal sobre la cena a través de WhatsApp.
Reseñas de huéspedes relacionadas
4
Tiffany
8 mar 2024
·
Se alojó 1 noche
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
10
Jennifer
14 ene 2023
·
Se alojó 19.370 noches
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 ene 2023
·
Se alojó 4 noches
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
6
Peter
21 oct 2025
·
Se alojó 4 noches
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Esmeralda
1 feb 2023
·
Se alojó 4 noches
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Paula Isabel
16 ene 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
8
Ester
28 ago 2023
·
Se alojó 2 noches
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
10
Aldo Arturo
22 ago 2023
·
Se alojó 4 noches
Clean, excellent food Really nice place
Clean, excellent food Really nice place
4
Sarah
2 dic 2022
·
Se alojó 2 noches
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dic 2022
·
Se alojó 19.338 noches
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Enrique
5 ene 2026
·
Se alojó 3 noches
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
10
Luzmila
14 nov 2025
·
Se alojó 3 noches
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
10
Karla
26 sept 2025
·
Se alojó 1 noche
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
10
Faustino
22 sept 2025
·
Se alojó 1 noche
Muy buen hotel
Muy buen hotel
10
Dinorah
11 ago 2025
·
Se alojó 2 noches
Todo estuvo increíble!!!
Todo estuvo increíble!!!
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 22:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 70.99865755996703USD
- 2026-09-18: 70.99865755996703USD
- 2026-09-19: 70.99865755996703USD
- 2026-09-20: 70.99865755996703USD
- 2026-09-21: 70.64196515285491USD
- 2026-09-22: 70.64196515285491USD
- 2026-09-23: 70.64196515285491USD
- 2026-09-24: 70.62892061222075USD
- 2026-09-25: 70.99865755996703USD
- 2026-09-26: 70.99865755996703USD
- 2026-09-27: 70.99865755996703USD
- 2026-09-28: 70.99865755996703USD
- 2026-09-29: 78.5417047945404USD
- 2026-09-30: 78.5417047945404USD
- 2026-10-01: 70.99865755996703USD
- 2026-10-02: 70.99865755996703USD
- 2026-10-03: 78.5417047945404USD
- 2026-10-04: 78.5417047945404USD
- 2026-10-05: 70.99865755996703USD
- 2026-10-06: 70.99865755996703USD
- 2026-10-07: 70.99865755996703USD
- 2026-10-08: 78.5417047945404USD
- 2026-10-09: 70.99865755996703USD
- 2026-10-10: 70.99865755996703USD
- 2026-10-11: 70.99865755996703USD
- 2026-10-12: 78.5417047945404USD
- 2026-10-13: 70.99865755996703USD
- 2026-10-14: 70.99865755996703USD
- 2026-10-15: 70.99865755996703USD
- 2026-10-16: 70.64196515285491USD
- 2026-10-17: 131.0244998439026USD
- 2026-10-18: 70.64196515285491USD
- 2026-10-19: 70.99865755996703USD
- 2026-10-20: 70.64196515285491USD
- 2026-10-21: 70.59820593158722USD
- 2026-10-22: 70.1797381193161USD
- 2026-10-23: 132.040099243927USD
- 2026-10-24: 131.0244998439026USD
- 2026-10-25: 132.39799623420714USD
- 2026-10-26: 70.1797381193161USD
- 2026-10-27: 70.1797381193161USD
- 2026-10-28: 132.31597945152282USD
- 2026-10-29: 70.59820593158722USD
- 2026-10-30: 133.06651799095152USD
- 2026-10-31: 70.1797381193161USD
- 2026-11-01: 77.00108234535216USD
- 2026-11-02: 140.95369930557248USD
- 2026-11-03: 76.61423155601501USD
- 2026-11-04: 76.11293222480774USD
- 2026-11-05: 76.56677535949706USD
- 2026-11-06: 89.77046990211485USD
- 2026-11-07: 89.77046990211485USD
- 2026-11-08: 140.95369930557248USD
- 2026-11-09: 76.56677535949706USD
- 2026-11-10: 76.56677535949706USD
- 2026-11-11: 76.11293222480774USD
- 2026-11-12: 76.11293222480774USD
- 2026-11-13: 76.56677535949706USD
- 2026-11-14: 76.61423155601501USD
- 2026-11-15: 106.2953535495758USD
- 2026-11-16: 76.11293222480774USD
- 2026-11-17: 76.61423155601501USD
La recepción está abierta todos los días de 07:00 a 19:00. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 12:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno a la carta: entre 10 y 30 USD por adulto; entre 10 y 30 USD por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bar en la piscina
Solo para adultos
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Internet
WiFi gratuito
Actividades
Piscina
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Servicios
Servicio de limpieza
Concierge Services