Xkeban Adults-Only Weekend Party
From
77 USD
a notte
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From
77 USD
a notte
Informazioni su questa struttura
Avrai a disposizione una terrazza panoramica da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e servizi di concierge.
Servizi
Avrai a disposizione una terrazza panoramica da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di una cassetta di sicurezza presso la reception e un angolo caffè nelle aree comuni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Ordina un buon piatto presso uno dei 2 ristoranti o al bar/caffetteria di un hotel. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 13:00.
Camere
Scegli una delle 19 camere della struttura, tutte provviste di aria condizionata e minibar: ti sentirai subito a casa. Le camere sono dotate di balcone o patio. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Quando alloggerai in Xkeban Tulum di Tulum (La Veleta), sarai in una posizione ottimale e potrai raggiungere Rovine Maya di Tulum e Spiaggia di Tulum in meno di un quarto d'ora di auto. Questo hotel si trova a 7,8 km da Playa Paraíso e 20,5 km da Parque Xel-Há.
Nelle vicinanze
Passeggiata d'Arte Holistika(0.4 miglia)
Hospital de Tulum(1.6 miglia)
Parco Dos Aguas(1.7 miglia)
Centro di Stile di Vita Hunab(2.3 miglia)
Parco del Giaguaro(2.3 miglia)
Cenote Escondido(2.5 miglia)
Cenote Cristal(2.7 miglia)
Tempio di Doom(3.1 miglia)
Cenote Calavera(3.2 miglia)
Accesso al Parque Jaguar(3.4 miglia)
Belvedere del Giaguaro di Tulum(3.5 miglia)
Spiaggia di Tulum(3.6 miglia)
Torre di Tulum(3.9 miglia)
Casa del Cenote(4.2 miglia)
Tempio del Dio Discendente(4.2 miglia)
Aeroporto internazionale di Tulum (TQO)(24.5 miglia)
Aeroporto Internazionale di Cancún (CUN)(75.4 miglia)
Posizione
Mz 923 Privada Lt 002 6 - La Veleta, La Veleta, Tulum, Tulum, Quintana Roo, Messico
Passeggiata d'Arte Holistika (0.4 miglia)
Hospital de Tulum (1.6 miglia)
Parco Dos Aguas (1.7 miglia)
Centro di Stile di Vita Hunab (2.3 miglia)
Parco del Giaguaro (2.3 miglia)
Cenote Escondido (2.5 miglia)
Opzioni camera
10
Design Room
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
312 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
11
Private Deck & Tub Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
538 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
8
Design Studio with Kitchenette
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
398 ft²
Bancone o terrazzaZona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
11
Design Crystal Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
420 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
7
Design Duplex Suite
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
602 ft²
Bancone o terrazzaZona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
Recensioni degli ospiti
8.6
Ottimo
Sulla base di 66 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Xkeban Tulum Adults Only, molti ospiti apprezzano il personale cordiale e accogliente e il design elegante e degno di una foto, mentre i commenti frequenti evidenziano la musica ad alto volume sul tetto durante i fine settimana e il rumore dei lavori in corso durante il giorno, che si sente facilmente a causa delle pareti sottili e del limitato isolamento acustico.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Xkeban Tulum Adults Only, molti ospiti apprezzano il personale cordiale e accogliente e il design elegante e degno di una foto, mentre i commenti frequenti evidenziano la musica ad alto volume sul tetto durante i fine settimana e il rumore dei lavori in corso durante il giorno, che si sente facilmente a causa delle pareti sottili e del limitato isolamento acustico.
La posizione è in una zona in via di sviluppo con strade di accesso accidentate e non asfaltate e lontano dal centro di Tulum, rendendo pratiche le biciclette o gli scooter per spostarsi. Le camere sono attraenti e alcune includono patii o vasche idromassaggio, ma gli ospiti notano la limitatezza dei servizi (nessuna TV, nessun ascensore) e una connessione Wi-Fi intermittente, oltre a compromessi sulla privacy come bagni aperti. I servizi sono orientati alla socializzazione: due piscine, un vivace bar sulla terrazza e una colazione molto apprezzata, ma opzioni di ristorazione in loco limitate al di là della mattinata. Ideale per i viaggiatori in cerca di un'atmosfera vivace piuttosto che di un soggiorno tradizionale e tranquillo.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Due piscine e un vivace bar sulla terrazza creano un'atmosfera sociale; la ristorazione in loco si concentra sulla colazione con opzioni limitate oltre la mattinata. Non c'è ascensore e le camere mancano di TV; sono disponibili biciclette.
Recensioni degli ospiti correlate
10
Yannie
3 nov 2025
·
Soggiorno di 4 notti
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
8
Gary
13 gen 2023
·
Soggiorno di 1 notte
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
10
Karla
26 set 2025
·
Soggiorno di 1 notte
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
10
Jennifer
14 gen 2023
·
Soggiorno di 19.370 notti
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 gen 2023
·
Soggiorno di 4 notti
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Dene
22 ott 2025
·
Soggiorno di 4 notti
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
6
Peter
21 ott 2025
·
Soggiorno di 4 notti
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
8
Ester
28 ago 2023
·
Soggiorno di 2 notti
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
2
Eduardo
6 ago 2025
·
Soggiorno di 2 notti
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
8
Jean
17 dic 2022
·
Soggiorno di 19.338 notti
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti descrivono la struttura come pulita, ma ci sono ripetuti inconvenienti come una camera non pronta all'arrivo, servizio di pulizia mancante, asciugamani mancanti e odori occasionali.
Recensioni degli ospiti correlate
10
Yannie
3 nov 2025
·
Soggiorno di 4 notti
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
4
Jose
26 nov 2022
·
Soggiorno di 2 notti
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
10
Jennifer
14 gen 2023
·
Soggiorno di 19.370 notti
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
6
Peter
21 ott 2025
·
Soggiorno di 4 notti
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Gordon
26 nov 2022
·
Soggiorno di 4 notti
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb 2023
·
Soggiorno di 4 notti
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Merilyn
3 dic 2024
·
Soggiorno di 4 notti
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Paula Isabel
16 gen 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
2
Eduardo
6 ago 2025
·
Soggiorno di 2 notti
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
4
Kelly
17 feb 2023
·
Soggiorno di 8 notti
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
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Camere
Le camere eleganti - alcune con patii o vasche idromassaggio e letti comodi - sono apprezzate. Tuttavia, le pareti sottili, la musica ad alto volume sul tetto e i lavori in costruzione nelle vicinanze, la connessione Wi-Fi occasionale lenta o inaffidabile, le planimetrie ridotte e i bagni aperti riducono la privacy e il comfort.
Recensioni degli ospiti correlate
6
Wayne
7 nov 2025
·
Soggiorno di 2 notti
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
6
Araceli
21 gen 2024
·
Soggiorno di 4 notti
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
8
Junissa
14 feb 2025
·
Soggiorno di 3 notti
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
8
BARTOLI
30 gen 2023
·
Soggiorno di 4 notti
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
8
Ester
28 ago 2023
·
Soggiorno di 2 notti
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
4
lidia
16 dic 2023
·
Soggiorno di 2 notti
To loud on weekends could not sleep
To loud on weekends could not sleep
8
Monia
15 apr 2025
·
Soggiorno di 2 notti
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
4
Kelly
17 feb 2023
·
Soggiorno di 8 notti
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
4
Sarah
2 dic 2022
·
Soggiorno di 2 notti
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dic 2022
·
Soggiorno di 19.338 notti
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Servizio
Il personale è ampiamente considerato cordiale e disponibile, con gesti premurosi. Alcuni ospiti segnalano un servizio incostante, una risposta limitata fuori orario, problemi di comunicazione/check-in e un incidente di sicurezza notturno.
Recensioni degli ospiti correlate
10
Yannie
3 nov 2025
·
Soggiorno di 4 notti
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
10
Michael
3 mag 2025
·
Soggiorno di 1 notte
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
4
Tiffany
8 mar 2024
·
Soggiorno di 1 notte
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
4
Mario
23 gen 2024
·
Soggiorno di 3 notti
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
8
Junissa
14 feb 2025
·
Soggiorno di 3 notti
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
10
Dene
22 ott 2025
·
Soggiorno di 4 notti
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
10
Luis
6 gen 2025
·
Soggiorno di 2 notti
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
10
Enrique
5 gen 2026
·
Soggiorno di 3 notti
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
10
Merilyn
3 dic 2024
·
Soggiorno di 4 notti
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Luzmila
14 nov 2025
·
Soggiorno di 3 notti
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
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Posizione
Situato in una zona in via di sviluppo con strade non asfaltate e piene di buche e cantieri nelle vicinanze; diversi ospiti hanno trovato impegnativi l'accesso e l'orientamento. È lontano dal centro di Tulum, quindi è necessario un mezzo di trasporto per raggiungere ristoranti e locali notturni.
Recensioni degli ospiti correlate
8
Xavier
4 gen 2025
·
Soggiorno di 4 notti
Fix the roads
Fix the roads
10
Yannie
3 nov 2025
·
Soggiorno di 4 notti
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
6
Wayne
7 nov 2025
·
Soggiorno di 2 notti
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
4
Tiffany
8 mar 2024
·
Soggiorno di 1 notte
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
8
BARTOLI
30 gen 2023
·
Soggiorno di 4 notti
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Gordon
26 nov 2022
·
Soggiorno di 4 notti
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1 feb 2023
·
Soggiorno di 4 notti
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Jenae Armani
5 dic 2023
·
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
4
Kelly
17 feb 2023
·
Soggiorno di 8 notti
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
8
Jean
17 dic 2022
·
Soggiorno di 19.338 notti
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Ristorazione
La colazione è inclusa e frequentemente elogiata per il gusto e la freschezza, anche se la scelta è ridotta. Il pranzo/la cena in loco sono minimali o assenti (a volte limitati agli orari del rooftop durante il fine settimana) e una recensione ha segnalato difficoltà a contattare il personale per cena tramite WhatsApp.
Recensioni degli ospiti correlate
4
Tiffany
8 mar 2024
·
Soggiorno di 1 notte
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
10
Jennifer
14 gen 2023
·
Soggiorno di 19.370 notti
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30 gen 2023
·
Soggiorno di 4 notti
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
6
Peter
21 ott 2025
·
Soggiorno di 4 notti
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Esmeralda
1 feb 2023
·
Soggiorno di 4 notti
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Paula Isabel
16 gen 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
8
Ester
28 ago 2023
·
Soggiorno di 2 notti
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
10
Aldo Arturo
22 ago 2023
·
Soggiorno di 4 notti
Clean, excellent food Really nice place
Clean, excellent food Really nice place
4
Sarah
2 dic 2022
·
Soggiorno di 2 notti
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17 dic 2022
·
Soggiorno di 19.338 notti
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Austin
10 gen 2026
·
Soggiorno di 5 notti
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
10
Enrique
5 gen 2026
·
Soggiorno di 3 notti
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
8
Gabryell
2 gen 2026
·
Soggiorno di 8 notti
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
10
Luzmila
14 nov 2025
·
Soggiorno di 3 notti
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
6
Wayne
7 nov 2025
·
Soggiorno di 2 notti
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 22:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 71.01689769859314USD
- 2026-09-18: 71.01689769859314USD
- 2026-09-19: 71.01689769859314USD
- 2026-09-20: 71.01689769859314USD
- 2026-09-21: 70.66011365427018USD
- 2026-09-22: 70.66011365427018USD
- 2026-09-23: 70.66011365427018USD
- 2026-09-24: 70.64706576238632USD
- 2026-09-25: 71.01689769859314USD
- 2026-09-26: 71.01689769859314USD
- 2026-09-27: 71.01689769859314USD
- 2026-09-28: 71.01689769859314USD
- 2026-09-29: 78.56188280399323USD
- 2026-09-30: 78.56188280399323USD
- 2026-10-01: 71.01689769859314USD
- 2026-10-02: 71.01689769859314USD
- 2026-10-03: 78.56188280399323USD
- 2026-10-04: 78.56188280399323USD
- 2026-10-05: 71.01689769859314USD
- 2026-10-06: 71.01689769859314USD
- 2026-10-07: 71.01689769859314USD
- 2026-10-08: 78.56188280399323USD
- 2026-10-09: 71.01689769859314USD
- 2026-10-10: 71.01689769859314USD
- 2026-10-11: 71.01689769859314USD
- 2026-10-12: 78.56188280399323USD
- 2026-10-13: 71.01689769859314USD
- 2026-10-14: 71.01689769859314USD
- 2026-10-15: 71.01689769859314USD
- 2026-10-16: 70.66011365427018USD
- 2026-10-17: 131.05816111473084USD
- 2026-10-18: 70.66011365427018USD
- 2026-10-19: 71.01689769859314USD
- 2026-10-20: 70.66011365427018USD
- 2026-10-21: 70.6163431908989USD
- 2026-10-22: 70.19776787080765USD
- 2026-10-23: 132.07402143058778USD
- 2026-10-24: 131.05816111473084USD
- 2026-10-25: 132.4320103675461USD
- 2026-10-26: 70.19776787080765USD
- 2026-10-27: 70.19776787080765USD
- 2026-10-28: 132.34997251407623USD
- 2026-10-29: 70.6163431908989USD
- 2026-10-30: 133.100703873024USD
- 2026-10-31: 70.19776787080765USD
- 2026-11-01: 77.02086455623628USD
- 2026-11-02: 140.9899114693451USD
- 2026-11-03: 76.63391438175202USD
- 2026-11-04: 76.13248626262666USD
- 2026-11-05: 76.58644599334717USD
- 2026-11-06: 89.79353267360688USD
- 2026-11-07: 89.79353267360688USD
- 2026-11-08: 140.9899114693451USD
- 2026-11-09: 76.58644599334717USD
- 2026-11-10: 76.58644599334717USD
- 2026-11-11: 76.13248626262666USD
- 2026-11-12: 76.13248626262666USD
- 2026-11-13: 76.58644599334717USD
- 2026-11-14: 76.63391438175202USD
- 2026-11-15: 106.32266169948578USD
- 2026-11-16: 76.13248626262666USD
- 2026-11-17: 76.63391438175202USD
La reception è aperta tutti i giorni dalle ore 07:00 alle ore 19:00. Contatta la struttura almeno 24 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Se prevedi di arrivare dopo le ore 12:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Il personale alla reception è presente solo in orari limitati. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione preparata su ordinazione: tra 10 USD e 30 USD per gli adulti e tra 10 USD e 30 USD per i bambini (importi approssimativi)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Attività
Piscina
Piscina scoperta
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Servizi
Servizio di pulizia
Concierge Services
Internet
Wi-fi gratuito
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Bar della piscina
Per soli adulti
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito