Name: Aston Nagoya City Hotel
Address: Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3, Lubuk Baja, Indonesia, Lubuk Baja, Riau Islands, Indonesia
Rating: 8.48

Guest reviews

8.5

Very good

Based on 847 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Aston Nagoya City Hotel is praised for its convenient location near Nagoya Hill Mall, abundant eateries and spas, and friendly, efficient staff, offering solid value for short city breaks and easy access around Batam.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

kelvin

18 Dec 2025

·

Stayed 2 nights

Overall value for money

4

Eng Huey

7 Nov 2025

·

Stayed 2 nights

The room was good for the suite. However on the second day had the hotel breakfast and got food poisoning. Vomited numerous times and had diarrhoea. The hotel asked for my medical certificate and bill. But they denied responsibility. Uponpresentation

8

Phervin

3 Nov 2025

·

Stayed 1 night

No options for vegans/ vegetarians. Soap dispenser in shower was hardly dispensing.

10

Beng khoon

23 Oct 2025

·

Stayed 2 nights

The best part of this stay is the location; you will never be short of food where the eateries are in abundance! If you talk about having live seafood, try Mama live seafood restaurant, it’s underrated and the price is so reasonable. The property is new, clean and tidy. Staffs are fantastic; so friendly and accommodating. The only setback I have is the water heater, hot water don’t last long, so please have a quick shower before it ran out! Other than this, for the price of the stay, location and cleanliness of the property: it’s worth it !

8

Mohammed rezza

1 Sept 2025

·

Stayed 4 nights

The room quite

Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3, Lubuk Baja, Indonesia

Location

With a stay at Aston Nagoya City Hotel, you'll be centrally located in Batam, a 3-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. This hotel is 1.5 mi (2.5 km) from BCS Mall and 1.8 mi (2.8 km) from Grand Batam Mall.

Nagoya Hill Mall(0.2 Miles)

Grand Batam Mall(0.8 Miles)

BCS Mall(1 Miles)

Harbour Bay Ferry Terminal(1.9 Miles)

Maha Vihara Duta Maitreya Buddhist Temple(2.4 Miles)

Maha Vihara Duta Maitreya Temple(2.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

No pets and no service animals are allowed at this property.

Check-in is from 14:00 to 23:30, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available, but the pricing and arrangement details are not specified.

The property features step-free entrances and wheelchair-accessible facilities in public areas, but specific details about room accessibility are not provided.

The hotel is centrally located in Batam, just a 3-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. It is also close to BCS Mall and Grand Batam Mall, approximately 1.5 mi and 1.8 mi away respectively.

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Aston Nagoya City Hotel

Amenities

Property description

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