Nagoya Hill Hotel Batam

Room was clean and tidy the staff and the amenities great. great location.

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

Room was clean and tidy the staff and the amenities great. great location.

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

clean, nice ambient and friendly staff

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.

location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell

It’s so nice and clean too

Nagoya hill is popular for his location - next to Nagoya hill mall. But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night. Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room. Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon. The price that we were paying for Nagoya hill is overpriced given the area. Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little. I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.

The disco next to hotel is way noisy! Location is real good, next to a mall and spas.

I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify. I kept the room aircon on 24/7 . Never remofe my card

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

Too noisy a lot traffic noise

Didn’t get our request double bed, was told rooms fully booked

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

Room was clean and tidy the staff and the amenities great. great location.

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

clean, nice ambient and friendly staff

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.

The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!

My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.

very friendly staff from all the area...love it

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

Staff and service very good. Reception staff and doorman very friendly. Friendly GM too

2nd time staying in this hotel. Very convenient

Room was clean and tidy the staff and the amenities great. great location.

First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

convenient

Fantastic location though a bit exp. Lots of eateries, malls, safety first!! Good n wide-spread breakfast

location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell

Easy access to shopping centre and others part of Batam..

Convenience of walking over to Nagoya Hill Shopping Mall.

First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

Best breakfast

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

Fantastic location though a bit exp. Lots of eateries, malls, safety first!! Good n wide-spread breakfast

My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

Very convenient. Nice breakfast buffer.