Sombra del Agua

Name: Sombra del Agua
Address: Calle Primero de Marzo 15, Centro, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico, San Cristóbal de las Casas, Chiapas, Mexico
Rating: 9.23

"Great location"

"Great on-site restaurant"

"Rooms were clean and comfortable"

"Welcoming staff"

Amenities

Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk

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Property description

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Colonial hotel include wedding services and a reception hall.

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Guest reviews

9.2

Superb

Based on 1,004 verified reviews

Who stays here?

Business

35%

Couple

16%

Family

37%

Group

What guests think

AI-generated summary based on recent guest reviews

At Sombra del Agua, travelers consistently praise the central, walkable location, the charming colonial design and courtyard, friendly and attentive staff, and an on-site restaurant that many consider a highlight of their stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Teona

2 weeks ago

Stayed 2 nights

My stay was absolutely wonderful!

Beverly

14 Feb 2026

Stayed 2 nights

All was great except they sprayd bug killer And the room smelled terrible for a day

Anna

7 Feb 2026

Stayed 1 night

Friendly staff, clean rooms comfortable environment.

Maria Cristina

22 Jan 2026

Stayed 4 nights

Great place, near most major attractions in town, excellent staff.

Tom Leon

11 Jan 2026

Stayed 1 night

Always enjoy coming back here.

Calle Primero de Marzo 15, Centro, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico

Location

A stay at Hotel Sombra del Agua places you in the heart of San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. This hotel is 0.3 mi (0.5 km) from Regional Costume Museum and 0.3 mi (0.5 km) from Plaza 31 de Marzo.

Mesoamerican Museum of Jade(0.1 Miles)

San Cristóbal de las Casas Cathedral(0.2 Miles)

Museo de San Cristóbal(0.2 Miles)

Plaza 31 de Marzo(0.2 Miles)

Café Museo Café(0.2 Miles)

Church of San Nicolás(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited parking is available on-site. Parking height restrictions apply.

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee, approximately MXN 200 to 300 for adults and MXN 120 to 180 for children.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Airport shuttle services are available, but pricing details are not specified. Guests can arrange transfers through the hotel.

The property features wheelchair-accessible facilities, including limited access to public areas and step-free entrances.

The hotel is located in the heart of San Cristóbal de las Casas, just steps from the Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. It is approximately 0.3 miles from the Regional Costume Museum and Plaza 31 de Marzo.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The hotel offers rollaway beds for a fee of MXN 450 per night, and advance request or confirmation is required.

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