Palms Hotel
US$72
/ night
Avg. for September
Prices for Palms Hotel
Select dates to see prices and availability
US$72
/ night
Avg. for September
Monthly average prices
Nightly prices at Palms Hotel average US$66 in the cheapest month (July) and US$91 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$67 |
| February | US$88 |
| March | US$76 |
| April | US$73 |
| May | US$72 |
| June | US$69 |
| July | US$66 |
| August | US$68 |
| September | US$72 |
| October | US$72 |
| November | US$91 |
| December | US$78 |
J
F
M
A
M
J
J
A
Sept · US$72
S
O
N
D
Most expensive: November (~US$91)
Cheapest: July (~US$66)
About this property
Comfortable motel in Sydney featuring a bar/lounge, arcade/game room, and free self-parking for a convenient stay.
Location
Si decides alojarte en Palms Hotel Motel Chullora, te encontrarás en una fantástica zona de Sídney (Greenacre), estarás a 5 min en coche de Centro de ocio Bankstown Sports Club y a otros 8 min de Auburn Botanic Gardens. Además, este motel se encuentra a 7,9 km de Estadio Qudos Bank Arena y a 12 km de Hipódromo Rosehill Gardens.
Parking
Restaurant
Casino
Non-smoking rooms
Housekeeping
ATM/Cash machine
Room options
1
Double Or Twin Room Disability Access
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
108 ft²
Air ConditioningHeatingRefrigerator
4
Family Room
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 4
108 ft²
Air ConditioningHeatingRefrigeratorAccessible by Stairs
1
Budget Double Room
Room details
1 Large Double Bed
Sleeps 2
108 ft²
Air ConditioningHeatingRefrigeratorAccessible by Stairs
2
Double Or Twin Room
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
108 ft²
Air ConditioningHeatingRefrigeratorAccessible by Stairs
Guest reviews of Palms Hotel
6.5
Pleasant
Based on 1,000 verified reviews
Who stays here?
Couple
55%
Family
34%
Group
9%
What guests think
AI-generated summary based on recent guest reviews
At Palms Hotel, travellers report budget-friendly stays with convenient on-site dining, but many describe dated rooms, frequent noise from the adjacent venue, inconsistent cleanliness, and recurring maintenance issues such as faulty air-conditioning and broken fittings.
Read moreWas this helpful?
What guests think
At Palms Hotel, travellers report budget-friendly stays with convenient on-site dining, but many describe dated rooms, frequent noise from the adjacent venue, inconsistent cleanliness, and recurring maintenance issues such as faulty air-conditioning and broken fittings.
Guests frequently praise value for money, ample parking, and the pub/bistro's affordable, tasty meals. Common drawbacks include unpleasant odours, patchy or timed Wi-Fi, and intermittent hot water. Service is often warm, though several reviews cite check-in confusion, lost bookings, or unhelpful responses to disturbances. Expect a basic, no-frills stay best suited to budget travellers.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site pub, bistro and gaming venue add convenience, and several reviews note plenty of parking. In-room amenities are basic (often no microwave or toaster) and access involves stairs with no lift; noise can carry from the venue.
Related guest reviews
6
scott
12 Aug 2023
·
Stayed 3 nights
This place is good for a quick night or two. The check-in process is almost non-existent and you will need to wait if you come in early. The rooms are not all that great but it is a motel not a fancy hotel. The beds and pillows on the other hand were quite comfortable. The positives here is this place is in the suburbs so it's quiet it has a restaurant it has a casino and it has a bar. So what else could you want.
This place is good for a quick night or two. The check-in process is almost non-existent and you will need to wait if you come in early. The rooms are not all that great but it is a motel not a fancy hotel. The beds and pillows on the other hand were quite comfortable. The positives here is this place is in the suburbs so it's quiet it has a restaurant it has a casino and it has a bar. So what else could you want.
2
john
8 Jul 2023
·
Stayed 5 nights
The facilities were well below standard, basic at best. No microwave or toaster provided. No door in shower everything got wet. The heater in the room did not work. The bed was uncomfortable and spent every night trying to not roll into my partner. Very noisy during the night with doors slamming at all hours. No chairs or table provided, Stairs the only way to the rooms, steps seemed unsafe as very narrow and no rail on top landing to grab hold of. All in all the worst motel rooms that I have stayed at in over 50 years of travelling would not recommend to anyone.
The facilities were well below standard, basic at best. No microwave or toaster provided. No door in shower everything got wet. The heater in the room did not work. The bed was uncomfortable and spent every night trying to not roll into my partner. Very noisy during the night with doors slamming at all hours. No chairs or table provided, Stairs the only way to the rooms, steps seemed unsafe as very narrow and no rail on top landing to grab hold of. All in all the worst motel rooms that I have stayed at in over 50 years of travelling would not recommend to anyone.
8
Virginia
2 Mar 2024
·
Stayed 1 night
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
10
Keerthika
27 Jul 2023
·
Stayed 3 nights
For the price you pay it's great. It's obviously a bit old and the road to the hotel is busy but for under $100 in Sydney that's all fine. Nice rsl attached as well if you're into that
For the price you pay it's great. It's obviously a bit old and the road to the hotel is busy but for under $100 in Sydney that's all fine. Nice rsl attached as well if you're into that
8
Paul
7 Apr 2025
·
Stayed 1 night
The palms is close to work and easy to walk to the staff and service was great also with good pub food
The palms is close to work and easy to walk to the staff and service was great also with good pub food
6
Stephen
24 Feb 2025
·
Stayed 2 nights
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
6
Michael
15 May 2023
·
Stayed 1 night
The staff tried hard to attend to our requests and needs. Sadly the property is looking tired. The room we were given had some negative aspects. The curtains were coming off the rails and exposed large gaps - gaps we had to close up with a number of improvised fixes. The room was very dark with only two of the three spot lamps operating. Some of the furniture was in appalling condition, notably the side-board, so attention to this is required The double bed was very comfortable appearing to be new. The air-conditioning worked well and was very quiet.. Downstairs the dinner menu was very good and reasonably priced. Food was well cooked and presented. We could park close to the hotel room, although there was no lift we could use
The staff tried hard to attend to our requests and needs. Sadly the property is looking tired. The room we were given had some negative aspects. The curtains were coming off the rails and exposed large gaps - gaps we had to close up with a number of improvised fixes. The room was very dark with only two of the three spot lamps operating. Some of the furniture was in appalling condition, notably the side-board, so attention to this is required The double bed was very comfortable appearing to be new. The air-conditioning worked well and was very quiet.. Downstairs the dinner menu was very good and reasonably priced. Food was well cooked and presented. We could park close to the hotel room, although there was no lift we could use
6
Mehulkumar
18 May 2024
·
Stayed 14 nights
Budget motel so cant expect high. Average accommodation. Requested toaster for kids but failed to provide. No microwave or any common kitchen available.
Budget motel so cant expect high. Average accommodation. Requested toaster for kids but failed to provide. No microwave or any common kitchen available.
10
Michael
26 Dec 2024
·
Stayed 1 night
It’s close to work bistro is good
It’s close to work bistro is good
8
Scott
17 Jun 2023
·
Stayed 2 nights
restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.
restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with many reports of dirty rooms or bathrooms, unpleasant smells, mould, and stained or unwashed linens; a minority mention clean rooms. Housekeeping lapses and lingering odours are recurring concerns.
Related guest reviews
8
Virginia
2 Mar 2024
·
Stayed 1 night
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
4
Yamina
23 Jan 2026
·
Stayed 1 night
The smell of the room was so bad and the floor was not clean and the beds not comfortable enough..
The smell of the room was so bad and the floor was not clean and the beds not comfortable enough..
4
Brenda
2 Sept 2025
·
Stayed 1 night
The room was so noisy, next to the timber stairs and all night people were plodding up and down. Cleaners at 6am and carpark directly under so cars were partied and chatting until early hours. Room was dirty and the bed very uncomfortable. Only good thing were the staff, very friendly and efficient.
The room was so noisy, next to the timber stairs and all night people were plodding up and down. Cleaners at 6am and carpark directly under so cars were partied and chatting until early hours. Room was dirty and the bed very uncomfortable. Only good thing were the staff, very friendly and efficient.
2
Charlotte
26 Feb 2025
·
Stayed 1 night
the room was disgusting, floor was sticky didn’t look like it was cleaned at all!!!’ no shower door so the floor was soaked with water, tv remote doesn’t work the beds were absolutely disgusting stained and didn’t look like they had been cleaned.
the room was disgusting, floor was sticky didn’t look like it was cleaned at all!!!’ no shower door so the floor was soaked with water, tv remote doesn’t work the beds were absolutely disgusting stained and didn’t look like they had been cleaned.
4
Roman
17 Jun 2023
·
Stayed 3 nights
Das Zimmer war schmutzig und die Klimaanlage funktionierte nicht. Die Fenster halten kein Lärm zurück. Schlafen nur mit Ohrstöpseln möglich.
Das Zimmer war schmutzig und die Klimaanlage funktionierte nicht. Die Fenster halten kein Lärm zurück. Schlafen nur mit Ohrstöpseln möglich.
6
Madison
4 Nov 2025
·
Stayed 7 nights
Staff were very friendly and accommodating The room was a bit dirty and had some brown stains on the head board
Staff were very friendly and accommodating The room was a bit dirty and had some brown stains on the head board
4
Angela
1 Jun 2023
·
Stayed 1 night
Being a hotel is obviously not on the forefront of this business' mind. There isn't even a clear reception area; it's part of the bar/lounge. And you WILL be judged when you walk in. The hotel room itself was dated and disgustingly dirty. The beds were clean and made, but that was it. There were greasy kid fingerprints on the mirror. God knows what spilled on the curtains. Something brown spilled on the bedside table. Dust and dirt and GRIME covered EVERYTHING. The fridge had someone else's food in it from who knows when. A drawer in each the bedside table and the dresser were completely gone. The bed might as well have been a box spring as comfortable as it was, not that we slept much with all the yelling and screaming coming from the VIP lounge. The water pressure in the bathroom was no more than a trickle, and there was black mould all over the walls and floor. It would be an alright place if they'd clean up the trash from the VIP Lounge and clean up their rooms.
Being a hotel is obviously not on the forefront of this business' mind. There isn't even a clear reception area; it's part of the bar/lounge. And you WILL be judged when you walk in. The hotel room itself was dated and disgustingly dirty. The beds were clean and made, but that was it. There were greasy kid fingerprints on the mirror. God knows what spilled on the curtains. Something brown spilled on the bedside table. Dust and dirt and GRIME covered EVERYTHING. The fridge had someone else's food in it from who knows when. A drawer in each the bedside table and the dresser were completely gone. The bed might as well have been a box spring as comfortable as it was, not that we slept much with all the yelling and screaming coming from the VIP lounge. The water pressure in the bathroom was no more than a trickle, and there was black mould all over the walls and floor. It would be an alright place if they'd clean up the trash from the VIP Lounge and clean up their rooms.
4
Susan
18 Aug 2023
·
Stayed 1 night
Check in was ok. Room was very out-dated and run down. Mattresses were lumpy and saggy. Brick walls and floor appeared dirty. Credenza and night stand matched, but were very worn. Sink in bathroom was cracked. Weird flimsy hanging rack was an eyesore. The whole place smelled kind of weird. Chain lock on door was broken. With the loud fighting noise at night, didn't feel safe. Won't stay there again.
Check in was ok. Room was very out-dated and run down. Mattresses were lumpy and saggy. Brick walls and floor appeared dirty. Credenza and night stand matched, but were very worn. Sink in bathroom was cracked. Weird flimsy hanging rack was an eyesore. The whole place smelled kind of weird. Chain lock on door was broken. With the loud fighting noise at night, didn't feel safe. Won't stay there again.
4
Samantha
25 Feb 2024
·
Stayed 1 night
If you are heading to a concert and require a mirror to get ready this is not the accommodation for you. The rooms were dirty. The only saving grace was the extremely nice staff who moved us rooms, however the second room wasn't much better. But at least the light in the bathroom worked. Our first room had crap all over the floor and hair and crap all over the counter. The door didn't lock and the light didn't work. The second room was pretty much the same filth with hair elastics on the floor but the light in the bathroom worked. The screens were ripped open as well and no way to cover it.
If you are heading to a concert and require a mirror to get ready this is not the accommodation for you. The rooms were dirty. The only saving grace was the extremely nice staff who moved us rooms, however the second room wasn't much better. But at least the light in the bathroom worked. Our first room had crap all over the floor and hair and crap all over the counter. The door didn't lock and the light didn't work. The second room was pretty much the same filth with hair elastics on the floor but the light in the bathroom worked. The screens were ripped open as well and no way to cover it.
2
Thoraedahl
20 Apr 2024
·
Stayed 1 night
Sadly I couldnt even stay in that room. Vomit on floor, uncleaned, dust in every corner, room 34 was located next to the womens toilets, under the main stairs, and next to the gambling room. Noisey and open till 6am apparently. The night management offered me a full refund due to these concerns.
Sadly I couldnt even stay in that room. Vomit on floor, uncleaned, dust in every corner, room 34 was located next to the womens toilets, under the main stairs, and next to the gambling room. Noisey and open till 6am apparently. The night management offered me a full refund due to these concerns.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and sparsely furnished, with worn fixtures, poor lighting, small showers, and thin walls that allow noise from the pub or corridors. Wi-Fi is limited or patchy, and some guests report A/C or hot-water problems; a few found beds comfortable.
Related guest reviews
4
Laura May
11 Nov 2024
·
Stayed 2 nights
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
6
Paul
21 Sept 2023
·
Stayed 3 nights
Shower needed a good clean Aircon probably needs a Service No wifi
Shower needed a good clean Aircon probably needs a Service No wifi
6
Michelle
14 Apr 2024
·
Stayed 1 night
The motel is above a gaming venue, with an addition of the motel. People were smoking on the steps to the motel, and the smoke travelled inside giving a very musty smell. The property was very clean however the building itself is old and there was a hole in the roof. There is timed internet, with the tv only has free to air Chanel. We booked in around 3 and at 10:00pm, I received a call from the motel staff asking if we were still wanting our booking. She very quickly apologized for the confusion, after blaming other staff for not complete if to booking properly.
The motel is above a gaming venue, with an addition of the motel. People were smoking on the steps to the motel, and the smoke travelled inside giving a very musty smell. The property was very clean however the building itself is old and there was a hole in the roof. There is timed internet, with the tv only has free to air Chanel. We booked in around 3 and at 10:00pm, I received a call from the motel staff asking if we were still wanting our booking. She very quickly apologized for the confusion, after blaming other staff for not complete if to booking properly.
8
Scott
16 Nov 2025
·
Stayed 1 night
Room was ok. TV remote needs new batteries. Staff were good. Check in easy. Room could use new furniture as it looked as though someone had put 10 ton on top of the entertainment unit and couldn’t close the doors because everything was so bowed. Room was clean. Can be a bit noisy.
Room was ok. TV remote needs new batteries. Staff were good. Check in easy. Room could use new furniture as it looked as though someone had put 10 ton on top of the entertainment unit and couldn’t close the doors because everything was so bowed. Room was clean. Can be a bit noisy.
6
Matthew
11 Feb 2025
·
Stayed 1 night
Interior furniture and curtains was somewhat run down. Room, bedding and bathroom was clean and comfortable for sleeping overnight. Associated bistro serves some affordable, delicious meals. Recommending it for an overnight stay, its value for money.
Interior furniture and curtains was somewhat run down. Room, bedding and bathroom was clean and comfortable for sleeping overnight. Associated bistro serves some affordable, delicious meals. Recommending it for an overnight stay, its value for money.
2
Sheila
19 Jul 2023
·
Stayed 1 night
Small room, not disability friendly, given room with lots of stairs to get to it. Fine for sleep only, bathroom set up ridiculous.furniture was old and falling apart.
Small room, not disability friendly, given room with lots of stairs to get to it. Fine for sleep only, bathroom set up ridiculous.furniture was old and falling apart.
8
Karen
10 May 2025
·
Stayed 1 night
The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.
The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.
6
Ray
25 May 2025
·
Stayed 1 night
bed was terrible, shower very small could hardly move
bed was terrible, shower very small could hardly move
2
Allison
3 Aug 2025
·
Stayed 2 nights
Cold showers, patchy internet, no deadlock on the door, furnisher falling apart and mouldy bathroom. Terrible hotel!
Cold showers, patchy internet, no deadlock on the door, furnisher falling apart and mouldy bathroom. Terrible hotel!
6
Sharon
11 Apr 2025
·
Stayed 2 nights
Next to pub very noisy
Next to pub very noisy
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests found staff friendly, helpful and check-in straightforward. Others reported issues such as lost bookings, difficult check-ins, belongings moved between rooms, or poor responses to late-night disturbances.
Related guest reviews
4
Laura May
11 Nov 2024
·
Stayed 2 nights
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
4
Thanh
29 Sept 2025
·
Stayed 3 nights
Not easy to check in ,
Not easy to check in ,
2
Hoichaan
13 May 2023
·
Stayed 1 night
Room #7 light is not working and male young staff change a better clean, fresh room at other building room #29. Bed is firm, room is clean without odor. We booked two night in this hotel. Next day after come back the room #29 we found all our stuff missing. Check with the staff, he said they move all our stuff back to room #7 because room #29 is reserved for other customers. Ridiculous,! They put all my clothes and belongings into the bag and put it on store room floor. I feel bad to all my stuff. The next thing is more ridiculous, the room light is still not working and they only fix the lamp light on counter. My god, we feel treat by the hotel with no respectful. How could they treat customer like that. We are not begging, we paid full amount of room fee. It really unbelievable. That is our first worst in our world wide travel experience.
Room #7 light is not working and male young staff change a better clean, fresh room at other building room #29. Bed is firm, room is clean without odor. We booked two night in this hotel. Next day after come back the room #29 we found all our stuff missing. Check with the staff, he said they move all our stuff back to room #7 because room #29 is reserved for other customers. Ridiculous,! They put all my clothes and belongings into the bag and put it on store room floor. I feel bad to all my stuff. The next thing is more ridiculous, the room light is still not working and they only fix the lamp light on counter. My god, we feel treat by the hotel with no respectful. How could they treat customer like that. We are not begging, we paid full amount of room fee. It really unbelievable. That is our first worst in our world wide travel experience.
10
mohamad
19 Jan 2026
·
Stayed 3 nights
Great staff,gave us 2 rooms instead of 1,as upgrade Very helpful And very nice
Great staff,gave us 2 rooms instead of 1,as upgrade Very helpful And very nice
2
Hoichaan
13 May 2023
·
Stayed 1 night
Room without light and odor smell. A young male staff is nice and change a room at other building. That room is much better , Clean and new. But the next day when we come back at night, we found the move away all our belongings to their store room floor. Said that new room is reserved. Ask us move back to old room #7. The room light still no working and only have a table lamp for the room. We feel unrespectful treat by the hotel and it is unbelievable, unreasonable treat customer like that. Bad bad customer service.
Room without light and odor smell. A young male staff is nice and change a room at other building. That room is much better , Clean and new. But the next day when we come back at night, we found the move away all our belongings to their store room floor. Said that new room is reserved. Ask us move back to old room #7. The room light still no working and only have a table lamp for the room. We feel unrespectful treat by the hotel and it is unbelievable, unreasonable treat customer like that. Bad bad customer service.
8
Sixto
5 May 2025
·
Stayed 6 nights
Nice place to stay, friendly staff and good service, I'll go back if i go to Sydney again.
Nice place to stay, friendly staff and good service, I'll go back if i go to Sydney again.
8
Karen
10 May 2025
·
Stayed 1 night
The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.
The service at check it was excellent. Great staff in the Hotel part. Advice on dinner was also good. No breakfast amenities either but Coffee & Tea with a good fridge with milk pods were there. The bed was comfortable and bathroom was clean. Down side was that he windows rattled all night from the wind and noisey cars and motorbikes throughout the night. Windows are not double glazed so hence the noise. Air conditioner was set at probably 22' and wouldn't heat at all and the cold draft coming in under the door was continuous. The light switch in the bathroom needs replacing as well. We both got up feeling tired due to lack of sleep.
8
Alaa
14 Jul 2024
·
Stayed 2 nights
Very friendly staff and services.
Very friendly staff and services.
8
Igee
3 Oct 2023
·
Stayed 2 nights
We arrived earlier than the check in time, but the staff were still able to get us to our room. Was incredibly helpful and very polite! Thank you :)
We arrived earlier than the check in time, but the staff were still able to get us to our room. Was incredibly helpful and very polite! Thank you :)
2
Ebony
19 Nov 2023
·
Stayed 1 night
We booked this accomodation 4 months in advance. After 11 hours in the car with our 4yo reception told us that our booking was not in their system. They did try to find us somewhere else to stay at their other locations but they were all full. We were sent on our way with the promise of a refund, free bottled water as compensation and nowhere to stay at 6pm
We booked this accomodation 4 months in advance. After 11 hours in the car with our 4yo reception told us that our booking was not in their system. They did try to find us somewhere else to stay at their other locations but they were all full. We were sent on our way with the promise of a refund, free bottled water as compensation and nowhere to stay at 6pm
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for local work and Bankstown visits, with food options nearby and ample parking; several describe it as central. A few mention inconvenient public transport.
Related guest reviews
4
Laura May
11 Nov 2024
·
Stayed 2 nights
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
The walls are so thin you can hear every conversation people have, the staff are unhelpful and the public transport is really inconvenient to get to. No restaurants or grocery stores in the area either.
8
Lynette
20 Feb 2025
·
Stayed 1 night
the location was good for us. We had family in Bankstown as well,
the location was good for us. We had family in Bankstown as well,
6
Milton
24 Jan 2024
·
Stayed 6 nights
The aircon was not working properly. Cutlery was insufficient. Walls moist with water seeping from next room shower. Paint peeling off. 1 dim light was insufficient for the room. On a positive note, the location is very good. Quite central. Shops nearby. Lot of free parking. Quiet as there is a lot of free space and far from main road.
The aircon was not working properly. Cutlery was insufficient. Walls moist with water seeping from next room shower. Paint peeling off. 1 dim light was insufficient for the room. On a positive note, the location is very good. Quite central. Shops nearby. Lot of free parking. Quiet as there is a lot of free space and far from main road.
8
Paul
7 Apr 2025
·
Stayed 1 night
The palms is close to work and easy to walk to the staff and service was great also with good pub food
The palms is close to work and easy to walk to the staff and service was great also with good pub food
8
Lisa
25 Jun 2024
·
Stayed 1 night
It was nice to be so close to very good food!
It was nice to be so close to very good food!
6
robert
9 Dec 2023
·
Stayed 1 night
Cheap and on a main road corridor..
Cheap and on a main road corridor..
6
Stephen
24 Feb 2025
·
Stayed 2 nights
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
10
Juliana
14 Mar 2025
·
Stayed 3 nights
Fantastic value for the price and location to everything we needed
Fantastic value for the price and location to everything we needed
8
Samantha
11 Aug 2025
·
Stayed 3 nights
Central location
Central location
10
Michael
26 Dec 2024
·
Stayed 1 night
It’s close to work bistro is good
It’s close to work bistro is good
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
The on-site restaurant/bistro is widely praised for tasty, affordable meals, and several guests liked the bar. Late-night nearby takeaway adds convenience.
Related guest reviews
8
Virginia
2 Mar 2024
·
Stayed 1 night
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
Great spot with , pub and gaming room. And has a great pizza kebab place open until 3am! Lots of parking. Stay was fine but the toilet hadn’t been cleaned at all, so that was bit yuck. Otherwise good little place.
8
Lisa
23 Jun 2025
·
Stayed 5 nights
The restaurant and food was incredible
The restaurant and food was incredible
10
Kristy
2 Mar 2024
·
Stayed 1 night
Comfortable clean room. The food in the hotel was delicious & really reasonably priced. Would stay here again if we are in the area just to have dinner
Comfortable clean room. The food in the hotel was delicious & really reasonably priced. Would stay here again if we are in the area just to have dinner
8
Paul
7 Apr 2025
·
Stayed 1 night
The palms is close to work and easy to walk to the staff and service was great also with good pub food
The palms is close to work and easy to walk to the staff and service was great also with good pub food
6
Stephen
24 Feb 2025
·
Stayed 2 nights
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
You get what you pay for. Room condition was poor with a damaged ceiling in the bathroom. Lighting is poor as there was only one low powered fixture in the main room. Bed was comfortable, great shower and the pub next door serves good food. Lots of parking, a good location and friendly staff at the pub to check you in.
6
Melissa
10 Dec 2023
·
Stayed 1 night
Other guests on the night we stayed were terribly noisy, otherwise it’s not to bad was a good place to stay. There’s a good restaurant there if you want to dine there, a bar as well and it’s quite nice inside
Other guests on the night we stayed were terribly noisy, otherwise it’s not to bad was a good place to stay. There’s a good restaurant there if you want to dine there, a bar as well and it’s quite nice inside
8
Anthony
19 May 2024
·
Stayed 2 nights
Liked dinner menu. Property needs painting.
Liked dinner menu. Property needs painting.
8
Shannon
7 Nov 2023
·
Stayed 1 night
Tidy and clean. Comfy beds. Food was reasonably priced and delicious
Tidy and clean. Comfy beds. Food was reasonably priced and delicious
10
Michael
26 Dec 2024
·
Stayed 1 night
It’s close to work bistro is good
It’s close to work bistro is good
8
Scott
17 Jun 2023
·
Stayed 2 nights
restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.
restaurant was fantastic.. food great and affordable. parking excellent rooms clean and perfect for what you pay for. no issues at all.
Was this helpful?
AI-generated summary based on recent guest reviews
10
James
18 Jul 2026
·
Stayed 1 night
Great hotel. Room was spacious
Great hotel. Room was spacious
10
mohamad
15 Jun 2026
·
Stayed 1 night
Staff very nice and helpful Room very spacious and clean Lots of parking
Staff very nice and helpful Room very spacious and clean Lots of parking
2
Lo'i
13 May 2026
·
Stayed 2 nights
Sorry to say this but I know it will help you in the future The room is look's ugly and smell so bad, when I open the room, the smell come out straight away. The bed is too low can stand up straight and the mattress is no good at all, gives me sore back and body next day. I book in 3 sleep people sleep and only give me one big towel and 2 little one to use, service no good to me. I book in a lot of hotel in this web site, but this is the lowest one I have. Thank you hope you understand that Have a blessed 6
Sorry to say this but I know it will help you in the future The room is look's ugly and smell so bad, when I open the room, the smell come out straight away. The bed is too low can stand up straight and the mattress is no good at all, gives me sore back and body next day. I book in 3 sleep people sleep and only give me one big towel and 2 little one to use, service no good to me. I book in a lot of hotel in this web site, but this is the lowest one I have. Thank you hope you understand that Have a blessed 6
10
mohamad
4 Mar 2026
·
Stayed 1 night
Clean room,love staying there,staff very friendly and will do anything to make u happy
Clean room,love staying there,staff very friendly and will do anything to make u happy
2
Sam
1 Mar 2026
·
Stayed 3 nights
The room itself was adequate. But this property isn’t very nice. The pictures make it look a lot nicer than it is. The front desk is an afterthought next to a bar in a casino. The staff was friendly and the room was clean. But the property was very dated and run down.
The room itself was adequate. But this property isn’t very nice. The pictures make it look a lot nicer than it is. The front desk is an afterthought next to a bar in a casino. The staff was friendly and the room was clean. But the property was very dated and run down.
Property policies
Check-in
Check-out
From 14:00 to 23:30
Before 10:00
FAQs about Palms Hotel
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:30, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and any associated costs should be confirmed with the hotel.
Where is the property located in relation to key landmarks?
The property is located in Greenacre, a neighborhood in Sydney, close to notable landmarks such as the Sydney Opera House, Auburn Botanic Gardens, and SEA LIFE Sydney Aquarium. It is also near Qudos Bank Arena and Bankstown Sports Club.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-25: NO DATA
- 2026-09-26: 86.62185998917388USD
- 2026-09-27: 68.89634014408112USD
- 2026-09-28: 68.89634014408112USD
- 2026-09-29: 68.89634014408112USD
- 2026-09-30: 68.89634014408112USD
- 2026-10-01: 68.89634014408112USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 68.89634014408112USD
- 2026-10-05: 86.51703671113587USD
- 2026-10-06: 68.89634014408112USD
- 2026-10-07: 76.33903623539734USD
- 2026-10-08: 68.89634014408112USD
- 2026-10-09: 68.89634014408112USD
- 2026-10-10: 68.89634014408112USD
- 2026-10-11: 62.49882191379929USD
- 2026-10-12: 60.2842965396843USD
- 2026-10-13: 65.65480563977813USD
- 2026-10-14: 59.054007079368596USD
- 2026-10-15: 60.2842965396843USD
- 2026-10-16: 68.89634014408112USD
- 2026-10-17: 68.89634014408112USD
- 2026-10-18: 68.89634014408112USD
- 2026-10-19: 68.89634014408112USD
- 2026-10-20: 68.89634014408112USD
- 2026-10-21: 68.89634014408112USD
- 2026-10-22: 76.33903623539734USD
- 2026-10-23: 68.89634014408112USD
- 2026-10-24: 60.2842965396843USD
- 2026-10-25: 65.65480563977813USD
- 2026-10-26: 60.2842965396843USD
- 2026-10-27: 59.054007079368596USD
- 2026-10-28: 65.65480563977813USD
- 2026-10-29: 76.33903623539734USD
- 2026-10-30: 68.89634014408112USD
- 2026-10-31: 86.51703671113587USD
- 2026-11-01: 65.65480563977813USD
- 2026-11-02: 62.32658182390976USD
- 2026-11-03: 60.2842965396843USD
- 2026-11-04: 68.89634014408112USD
- 2026-11-05: 76.33903623539734USD
- 2026-11-06: 72.67333291551972USD
- 2026-11-07: 68.89634014408112USD
- 2026-11-08: 68.89634014408112USD
- 2026-11-09: 76.33903623539734USD
- 2026-11-10: 76.33903623539734USD
- 2026-11-11: 66.43575687790299USD
- 2026-11-12: 175.4291649537964USD
- 2026-11-13: 158.70764022344972USD
- 2026-11-14: 158.70764022344972USD
- 2026-11-15: 66.43575687790299USD
- 2026-11-16: 66.43575687790299USD
- 2026-11-17: 73.64841276237487USD
- 2026-11-18: 70.1143317071724USD
- 2026-11-19: 79.56296258438111USD
- 2026-11-20: 82.42954593528748USD
- 2026-11-21: 90.83279036521913USD
- 2026-11-22: 70.1143317071724USD
- 2026-11-23: 66.43575687790299USD
- 2026-11-24: 73.64841276237487USD
- 2026-11-25: 66.43575687790299USD
Popular amenities
Parking
Restaurant
Casino
Non-smoking rooms
Housekeeping
ATM/Cash machine
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Casino
Golf course (nearby)
Billiards
Services
Housekeeping
ATM/Cash machine
Self laundry
General
Restaurant
Non-smoking rooms
Family room
Internet
Free wi-fi