Name: Mercure Bedford Centre Hotel
Address: 2 St Marys Street, Bedford, Bedfordshire (comté), GB
Price range: 75 $US–169 $US per night
Rating: 7.85

Ce qu'en disent des voyageurs

À l'hôtel Mercure Bedford Centre, les clients apprécient régulièrement son emplacement central au bord de la rivière et ses vues agréables, tandis que les commentaires concernant les chambres, la propreté et le service sont mitigés : des séjours modernes et confortables aux espaces petits et vieillots avec des problèmes d'entretien et de bruit.

Les installations suscitent des réactions variées : la salle de sport est fermée, certains ascenseurs et accès sont peu fiables, et le parking sur place est payant, parfois complet ou difficile d'accès. Les expériences au petit-déjeuner et au bar varient de très bonnes et bien garnies à limitées, froides ou lentes. Idéal pour les voyageurs ayant besoin d'un hébergement simple et tolérant quelques imperfections opérationnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations reçoivent des commentaires mitigés : la salle de sport est fermée, certains ascenseurs et accès sont peu fiables, et le parking sur place est payant, parfois complet ou difficile d'accès. Les espaces communs et le bar/restaurant offrent des vues agréables sur la rivière, tandis que l'extérieur semble daté.

Avis de voyageur à ce sujet

4

Peter

11 déc. 2024

·

A séjourné 1 nuit

The hotel is advertised on hotels.com as having a gym (the main reason I booked it). Upon check in, I discovered that the gym has not been open for months. The remote control and the safe in the room were not working.

4

Charlotte

25 juil. 2025

·

A séjourné 4 nuits

Hotel needs a refit. Room very dusty - had to buy cleaning stuff to do it myself. Air conditioning clogged with dust - constantly pumping out lumps of dust. Lift intermittent - cleaner who I asked if it was out of order rude (told me ‘Use the stairs’ even though I had 2 bags and back pack). I asked reception and left please clean room sign on door 3 times but room was never cleaned. Car park in need of resurfacing.

8

Benjamin

9 juin 2025

·

A séjourné 5 nuits

There is an open air parking area at the rear of the hotel. There is a flight of stairs at the rear door to get up to the main lobby floor. The lift provided there was out of order through most of my stay and my 89 year old mother had to make her way up and down the stairs. Similarly the breakfast room was a floor above the lobby and my mother had to climb the stairs up and down each morning. If there was a lift to get there, no member of staff pointed out where it was.

8

Andrew

22 juin 2025

·

A séjourné 1 nuit

Great place. Pity that there was no access to the gym

8

Annie

10 juin 2025

·

A séjourné 3 nuits

Lovely public areas with views across the river.

8

Gerry

24 mai 2023

·

A séjourné 1 nuit

Great location, much more comfortable interior than the exterior suggests.

8

Carl

14 mars 2025

·

A séjourné 1 nuit

It would have had 5 starts but have a car park charge of £5

8

Amreek

22 juin 2025

·

A séjourné 1 nuit

A nice budget hotel with good amenities. Great location right on the embankment. The staff were super nice and helpful. Ample parking to the rear (£5 per 24 hours). Great view of the river from the restaurant.

8

Daniel

13 juil. 2025

·

A séjourné 1 nuit

Good hotel. No issues during our stay. Hotel is a bit dated and tired from outside but lobby and rooms are quite nice. Car parks a little tricky to get into with narrow high entrance kerbs so watch your alloys! Nice area with good view of the river

2

Cher

21 juil. 2024

·

A séjourné 1 nuit

The hotel was lovely friendly staff had no problems with hotel in the morning we took our things to the car in hotel car park somebody broke into my car stole my jacket and kindly left a bottle of wee on my front seat so my advice is do not park in hotel carpark

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Propreté

La propreté est inconstante : de nombreuses critiques mentionnent des chambres poussiéreuses, des moquettes et rideaux tachés, des salles de bain sales ou moisis, et des fenêtres sales. D'autres font état de chambres propres et d'un service de ménage attentif, ce qui suggère que les normes varient en fonction de la chambre et de la date.

Avis de voyageur à ce sujet

4

Gary

7 déc. 2025

·

A séjourné 1 nuit

The shower wasn't clean, breakfast was terrible, the bar was out of drinks. The staff were friendly.

10

yvette

5 juil. 2025

·

A séjourné 1 nuit

Clean comfortable room, great breakfast, helpful staff

8

Morne

9 oct. 2025

·

A séjourné 1 nuit

I was happy with most things. The only complaint i would have is that there was a distinct smell of feces coming from the toilet. I thought someone might have just been to the toilet before i got to my room. However, i went out for dinner and when i came back to my room the smell was still there.

8

renha

30 sept. 2024

·

A séjourné 2 nuits

Lovely stay like always, room warm and cosy, very clean, staff friendly and helpful when requesting a room type. house keeping also very attentive.

6

Tammie

20 avr. 2025

·

A séjourné 6 nuits

The location is great. The hotel lobby and bar area is nice and we enjoyed the view. The room has been upgraded but needs a really good clean. The carpets are heavily stained, curtains have stains on them, shower had mold in it that could easily be wiped off with a cloth and the windows are very old and covered in mold. The bed was comfortable and bedding was not bad. The double room we had for one night was tiny and the shower had mold and the carpet was stained. We then had a king premium room for 7 nights and it was a lot larger and nicer. The one robe was nice enough to use the second robe we used to cover the stained chair so we could sit on it. The fridge was handy to have for some cold drinks. The king room did have shampoo, conditioner, body wash, lotion and a couple extra bathroom items. The double only had shampoo and body wash.

6

Sarah

10 juin 2024

·

A séjourné 1 nuit

Hotel was very grubby would not recommend

4

Paul

29 sept. 2025

·

A séjourné 2 nuits

Shower had not been properly cleaned. Dingy decor. Terrible late night (Post 1am) noise.

8

Tammie

15 sept. 2025

·

A séjourné 3 nuits

Hotel needs a good clean, carpets, walls, windows.

6

Munyaradzi

6 août 2023

·

A séjourné 2 nuits

Bathroom was dirty .table tops were dirty

6

Ranjit

7 sept. 2025

·

A séjourné 1 nuit

The room was dusty and not clean around the windows. The bed was comfortable.

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Chambres

La qualité des chambres varie considérablement : certaines sont modernes, spacieuses et confortables avec vue sur la rivière, tandis que d'autres sont très petites ou vieillottes et affectées par des fenêtres anciennes, du bruit et des problèmes de régulation de la température ou d'équipement en chambre (climatisation, télévision, coffre-fort, bouilloire).

Avis de voyageur à ce sujet

10

Lynda

26 nov. 2025

·

A séjourné 1 nuit

Lovely room. Comfortable bed

10

Maarion

21 juin 2025

·

A séjourné 1 nuit

I loved the room. Good AC, nice decor, lovely shower. The downsides were, the curtains were too small and let the light in too early, very little surface space and ineffective extraction in shower room.

6

John

11 mars 2025

·

A séjourné 1 nuit

Place is getting tired, good size rooms but needs some maintenance

8

Paul

23 déc. 2023

·

A séjourné 1 nuit

Room lovely clean and bright, up to date and beds v comfy. Sadly a loose component on the exterior of the window rattled all night long and disturbed our sleep. Our room had an adjoining door and so we were then woken at 530 am by next door’s radio/tv. The shower had a dodgy jet that squirted water all over bathroom floor.

8

Paul

11 déc. 2022

·

A séjourné 1 nuit

Nice one night stay, huge room. Shower head a bit low, lucky I’m not taller. A couple of lightbulbs out but big windows meant bright room in daytime. Breakfast adequate to set us up for the day.

10

Michael

8 juin 2025

·

A séjourné 2 nuits

The location was great for work and visit alike, The hotel staff where polite and friendly and did their best to accommodate where requested. I would recommend staying there. The only thing is the windows in the tower part of the Hotel have seen better days and really should be replaced, although with the secondary double glazing its not a big issue.

10

Maxine

30 juin 2025

·

A séjourné 1 nuit

My third stay and the best so far. Previously I've been in rooms that have an interconnecting door and there's been some noise. This room was smaller but perfect for my needs and the aircon on a hot sunny day was a delight on entering the room.

6

Amanda

21 févr. 2025

·

A séjourné 1 nuit

The staff were all lovely and the bar areas are really nice and modern. Location is good and has easy access parking. The rooms have been sort of updated, and look ok. Our complaint was the windows. They rattled all night and wind just howled. I got very little sleep. Am sure it wouldn’t of been as bad had it not been for the high winds last night

2

Christine

4 sept. 2023

·

A séjourné 2 nuits

Windows falling out therefore noise horrendous small cramped room reception staff dismissive bathroom awful. Can hear water running in room

6

Simon

25 août 2025

·

A séjourné 1 nuit

The bed was comfortable and the bathroom was good but the air conditioning didn’t work the windows didn’t close and the tv was terrible with poor sound quality

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est souvent aimable et serviable, mais la constance laisse à désirer : plusieurs clients signalent un enregistrement lent ou désinvolte, une mauvaise communication ou un suivi insuffisant des problèmes, et des difficultés occasionnelles à joindre la réception.

Avis de voyageur à ce sujet

2

polly

15 juil. 2025

·

A séjourné 1 nuit

Check in staff was rude and unhelpful.

4

Ian

19 sept. 2023

·

A séjourné 1 nuit

There were a number of points wrong with the room and the service staying at the hotel. On providing the feeds back to the manager they then proceeded to argue the points, so I stopped my feedback and left. The issues with the hotel and the service will continue and I won’t be staying there again.

4

Carol

3 nov. 2025

·

A séjourné 3 nuits

Not good service by Receptionist on arrival. She seemed pleasant enough but was ‘snarky’ and smug. Room cold and heating controlled by hotel. Lift not level on occasion and our concern dismissed. Another receptionist refused to freeze our cooler pack ice block saying not allowed whereas waiter said it was fine. Very limited menu. Fab view from our room and we would only return because of that.

10

Diane

28 mai 2023

·

A séjourné 1 nuit

The property was well situated in the town centre easy access to places such as the town centre the hotel was very well maintained and I really liked it. The staff were very nice and very helpful especially Meher she was very nice friendly and very helpful her customer service was excellent and she was able to give me the perfect advice.

10

Iain

30 mars 2025

·

A séjourné 1 nuit

Handy for the town centre with lovely views of the river from the bar/restaurant. Great welcome and quick check in. Rooms nicely decorated and comfortable bed.

8

George

3 déc. 2024

·

A séjourné 1 nuit

A bit of a late review for this first trip, however this stay was extremely pleasant and comfortable. The only issue I had was requesting a wine glass and help with the aircon system via the reception WhatsApp, but it took so long that I decided to go to the bar and get it myself and try my best to figure the system out. Reception did manage to come about 4 hours later, but this didn’t bother me as I think it was just natural human error. Overall though, the stay was extremely comfortable and staff extremely friendly.

4

Phillip

31 janv. 2025

·

A séjourné 3 nuits

I arrived at the hotel lugged my bags into the room for a three day stay on business unpacked and then tried to put my keys and other valuables in the safe. the instructions were unintelligible but it simply did not work, the manager came and could not get it to work and he offered to move me or get it repaired first thing the next morning. Rather than upheaval I elected to stay in my room. Overnight I discovered the TV did not work, the extractor in the bathroom did not work and the light in the shower intermittently went off. I reported these first thing and was told they would be done or I would be moved. The next day when I returned none of the jobs had been done and I asked to be moved, all they could offer was a room with a single bed so I declined. The second issue is if you have a ground floor room on the opposite side to the river you face a small road and car park that god knows whet goes on in as it was noisy until 1AM and then the bin lorries or whatever arrive at 5.30AM to empty the bins so not restful. on moving my bags out the lift to the car park was not working. A very tired hotel IMO. NOT A WORD OF APOLOGY FROM THE STAFF ON CHECK OUT AND NONE OF THE "HOW WAS YOUR STAY" questions!

10

Lisa

8 sept. 2024

·

A séjourné 1 nuit

Our tv didn’t work. And we were given another room very prompt

10

Jonathan

21 juil. 2025

·

A séjourné 1 nuit

Staff were really helpful.

8

Cat

23 sept. 2024

·

A séjourné 1 nuit

Hotel was lovely, the privilege room was very nice, would definitely stay again. However access from the car park was a pain. I also paid for parking and they sold the space to someone else so I had to pay in a public car park elsewhere. They also didn't check me in when I arrived. I came back that night and they had no record of me even though my stuff was in the room and I had a key. They were friendly and helpful sorting it, but having issues in the first place was a pain.

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Emplacement

Situation centrale au bord de la rivière, avec un accès facile au centre-ville et aux transports, et de nombreuses chambres ou espaces de restauration offrant de belles vues sur la rivière.

Avis de voyageur à ce sujet

8

Phil

10 sept. 2025

·

A séjourné 1 nuit

Great location on the river and convenient for town and the train station

10

Peter

19 oct. 2025

·

A séjourné 1 nuit

Rooms and public areas in good condition . Hotel in good location for Bedford. Only comment is that the outside of the building and steps in don’t make the place look appealing .

8

Annie

10 juin 2025

·

A séjourné 3 nuits

Lovely public areas with views across the river.

8

Gerry

24 mai 2023

·

A séjourné 1 nuit

Great location, much more comfortable interior than the exterior suggests.

8

Amreek

22 juin 2025

·

A séjourné 1 nuit

A nice budget hotel with good amenities. Great location right on the embankment. The staff were super nice and helpful. Ample parking to the rear (£5 per 24 hours). Great view of the river from the restaurant.

10

Nuala

17 mai 2024

·

A séjourné 2 nuits

Beautiful Riverside setting, my 6th floor room was big, comfortable, clean, with a great view.

10

Michael

8 juin 2025

·

A séjourné 2 nuits

The location was great for work and visit alike, The hotel staff where polite and friendly and did their best to accommodate where requested. I would recommend staying there. The only thing is the windows in the tower part of the Hotel have seen better days and really should be replaced, although with the secondary double glazing its not a big issue.

10

Patrick

8 sept. 2025

·

A séjourné 1 nuit

We have stayed here on numerous occasions now,and never had a bad stay, well situated for the town.

8

Andrew

24 avr. 2025

·

A séjourné 1 nuit

Nice hotel. Good value and very central. Would stay again.

8

Iain

3 déc. 2023

·

A séjourné 1 nuit

Night over when seeing a gig in town so didn't want to drive back. Handy for town centre. Lovely view of river at breakfast

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Repas

La qualité du petit-déjeuner et du bar/restaurant est inconstante : beaucoup ont apprécié un petit-déjeuner copieux ou excellent et un bar agréable avec vue sur la rivière, tandis que d'autres ont trouvé des choix limités ou mal réapprovisionnés, un service lent, ou des bars manquant d'articles ou fermant tôt.

Avis de voyageur à ce sujet

4

Gary

7 déc. 2025

·

A séjourné 1 nuit

The shower wasn't clean, breakfast was terrible, the bar was out of drinks. The staff were friendly.

10

yvette

5 juil. 2025

·

A séjourné 1 nuit

Clean comfortable room, great breakfast, helpful staff

4

Ryan

2 mai 2024

·

A séjourné 1 nuit

The room was not good at all. There were previous guests hair in the shower, the openable window had foil all around it to prevent it opening and the TV didn't work. The toilet also leaked (clean water thankfully) so the bathroom floor was flooded. Breakfast was poor at best. Rubbery bacon & over cooked "fried" eggs. The lady working behind the bar had no experience doing so and was out of her depth. The car park was unsafe. People congregated around it and smashed bottles scattered over spaces. Overall, it was a terrible stay and I would not recommend.

6

Mrs Jennifer A

17 juil. 2023

·

A séjourné 1 nuit

Very dated hotel. Corridors reek of damp. Room very small but clean and comfortable Breakfast poor - one poor woman trying, unsuccessfully to keep everything topped up. Had to ask for sausages, hash browns, HP sauce and glasses for orange juice. Juice then ran out, fruit salad was empty and pastries too.

10

Kevin

8 sept. 2024

·

A séjourné 1 nuit

Nice hotel and close to the town centre where bars and restaurants are. Lovely breakfast with plenty of choice.

10

Phillip

19 juil. 2025

·

A séjourné 1 nuit

Overall, a great stay. The hotel isn’t pretty from the outside, but it makes up for it inside. I found the rooms to be more modern than other Mercure Hotels that I have stayed in. The breakfast was excellent. Plenty to choose from and fresh too. Great value for money and would definitely stay there again.

10

Mani

16 mars 2025

·

A séjourné 1 nuit

good hotel easy to find and very close to the river. lovely breakfast

8

Diane

11 août 2025

·

A séjourné 3 nuits

Enjoyed my stay at this hotel. It was simple but met my needs as I didn’t stay in the hotel during the day. The bar had a decent selection of food, had a large well kept clean eating area, and the breakfast was good. Some parts of the hotel were tired looking, shut off and in a state of disrepair but the communal areas were well kept and attractive. Lovely view of the canal from the bar area and upstairs breakfast dining area, but I didn’t get a chance to walk along side of it. The car park was convenient as it was located downstairs and easy to get to. Was a bit of a maze in the actual hotel but you quickly got used to where to go. I stayed on the 2nd floor and didn’t have the best view from my hotel window as it overlooked a large roof with a big metal pipe. Would have hoped the window would open even just a little for fresh air at night. I think there was an air con unit in the room (didn’t try it), but I personally prefer natural air. Parking cost £7 per night (24hours). Staff were helpful . I would stay here again.

6

Debbie

26 mai 2024

·

A séjourné 1 nuit

When we arrived the carpark was over-filled with cars blocking entry/exit. Reception staff were not interested in helping. Staff were contradicting each other on process for checking in making an already stressful situation worse. Hotel bar had cashed up around 10.30pm leaving only a card payment option and then we were told the bar was closing at 11pm even though people were still drinking. Overall the hotel was nice and food and rooms good. Some staff and their attitudes and hotel procedures need a lot of working on.

8

GLORY

23 déc. 2023

·

A séjourné 1 nuit

Everything nice however their breakfast menu is the same everyday, so it can get boring

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	85 $US
février	84 $US
mars	84 $US
avril	96 $US
mai	97 $US
juin	106 $US
juillet	131 $US
août	104 $US
septembre	106 $US
octobre	87 $US
novembre	90 $US
décembre	85 $US

di	lu	ma	me	je	ve	sa
1 $79	2 $101	3 $143	4 $129	5 $85	6 $78	7 $85
8 $75	9 $105	10 $143	11 $133	12 $86	13 $80	14 $86
15 $76	16 $101	17 $143	18 $133	19 $86	20 $80	21 $86
22 $76	23 $105	24 $143	25 $133	26 $86	27 $80	28 $86
29 $76	30 $105

Mercure Bedford Centre Hotel

Prix pour Mercure Bedford Centre Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit une place

Chambre Classique, 2 lits une place

Chambre Double Supérieure, 1 lit double, vue fleuve

Suite Supérieure, 1 lit double et 1 canapé-lit, vue ville

Chambre Double Supérieure, 1 lit double

Chambre Classique, 1 lit double

Privilege, Chambre, 1 très grand lit, vue ville

Chambre Classique, 1 lit double, accessible aux personnes à mobilité réduite

Avis des voyageurs sur Mercure Bedford Centre Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $145	20 $169	21	22 $99	23 $96	24 $110
25 $76	26 $100	27 $126	28 $126	29 $90	30 $81	31 $100