Valverde Lisboa Hotel & Garden - Relais & Chateaux

Riccardo checked us in and gave us a great overview of the city and helpful recommendations for our second day. Extremely friendly and professional staff all around. Loved everything about our stay - room, pool and the restaurant was incredibly beautiful and food was delicious!

Having stayed at many relais chateux hotels, this was in some ways disappointing. The hotel was lovely and the room excellent. There were a number of stairs with no hand rail which was awkward, due to my mobility issues. The breakfast service was really poor, very slow and limited options like other relais hotels. The pool service didnt work, so you had to go down in the lift to the bar and order which was also very slow. Location ia good and the pool was lovely ( even though it wasnt cleaned and not enough towels).

very cool design. the property is gorgeous, and the people are very nice. You walk outside to the action but inside is calm and beautiful.

One of the best hotels I’ve ever stayed in. Comfortable beds, nice and quiet. Only 30 guests! The staff is so friendly and accommodating and the facilities are impeccable. Will definitely be coming back.

Truly a terrific hotel, excellent staff and service. Fabulous garden in a perfect location hotel.

The hotel has a super location and one can walk everywhere. The stay was like being in someone’s residence. Very warm and welcoming snd beautifully decorated. Food and drinks were great. Best negronis I have had and artfully presented. Best of all the staff are wonderful. Very friendly and helpful making sure all your needs are met. I would recommend to my friends and be happy to stay on another trip to Lisbon.

very nice boutique in a nice shopping area. Amenities are excellent all renovated and very well done finish.

The hotel restaurant plays loud music until midnight. This seems odd given many want to sleep and the restaurant has only a few patrons. Next the cleaning staff should not run shop vacs in the courtyard starting at 6am. It’s especially noisy. Finally there is an outside party that goes on several doors down. That party has loud thumping music until 4am on Friday and Saturday. Everything else about the hotel is nice.

Absolutely loved this boutique hotel. From the moment you walk in, the scent is amazing. The staff is wonderfully attentive and responsive. The rooms are very cozy. The bed linens are luxurious. The bathroom and shower so great and the towels are on a warmer! Morning breakfast was delicious with wonderful small pastries and a choice of eggs, pancakes, etc. - all wonderful small bites. We had dinner here one night, too which was excellent. The hotel’s location on the main avenue is great, too. I love using Fodor’s for recommendations when I travel which is where I got the hotel. Excellent recommendation!

What an oasis Hotel Valverde is! Welcoming front desk, beautiful garden dining with friendly wait staff, and tasty food. The location is perfect. Step outside and walk right or left to experience the delights of Lisbon. Our room was comfortable and calming. And if you require anything, the staff will go all out for you with smiling faces. Thank you for a very memorable stay!

The hotel location is great - it’s in a very nice location and easy to walk to many restaurants and sites. The room (classic double) was very dark and small - the bathroom was also v dark and didn’t seem to have the same air conditioning as the bedroom and so was hot. The TV was average in quality - not a big thing but for a hotel of this quality I would have expected better. The breakfast was very limited - you could order eggs and pancakes, but there was no bacon or other hot foods in the buffet. The staff were all very friendly, knowledgeable and clearly committed to very good service. This hotel is in a great location - but we stayed at a hotel closer to the water a couple of weeks ago that was much better value, better quality and much bigger space and I would trade that for 5 minutes longer walk to get to the main restaurants and tourist sites.

Having stayed at many relais chateux hotels, this was in some ways disappointing. The hotel was lovely and the room excellent. There were a number of stairs with no hand rail which was awkward, due to my mobility issues. The breakfast service was really poor, very slow and limited options like other relais hotels. The pool service didnt work, so you had to go down in the lift to the bar and order which was also very slow. Location ia good and the pool was lovely ( even though it wasnt cleaned and not enough towels).

an urban oasis with a fantastic staff and gorgeous decor. The rooms, however need a little sprucing up.

Valverde is a beautiful hotel, good location the reception staff were very friendly and nice. However their were a few issues with service, usb on one side of the bed did not work, TV did not work, nice to get slipper but they were very small sizes, toilet kept running, we had to call room service numerous items , they were very nice and came to fix the items but it was just annoying after a while to keep calling for things. Although the reception is very nice I think in the future they should provide tips to their guests on things we would not know. For example we had asked about going to Sintra, they told us about getting their and purchasing tickets ahead of time. Which we did however when we got there the weather was really bad. Our taxi driver told us Sintra has a very weird Micro weather system and often has odd weather. And unfortunately we did not dress properly, weather in Lisbon was warm, Sintra it was cold, windy, rainy. Due to that purchasing tickets in advance was a waste as everyone had to stand in the same long line. It would have been good for the hotel to have told us to be aware of the weather even though Lisbon and Sintra are 30 mins away the weather is completely different. Overall it was a nice stay, a couple of items they can get better on.

Muito bem localizado. Instalações um pouco envelhecidas.

O hotel é lindo, super bem localizado porém o cofre do meu quarto estava sem bateria, foram três tentativas e mesmo assim ficamos sem o cofre durante a estadia. O café da manhã para um hotel cinco estrelas relais&chateau ficou bem a desejar. Poucas opções. Staff super gentil, simpático e disponível.

One of the best hotels I’ve ever stayed in. Comfortable beds, nice and quiet. Only 30 guests! The staff is so friendly and accommodating and the facilities are impeccable. Will definitely be coming back.

very nice boutique in a nice shopping area. Amenities are excellent all renovated and very well done finish.

The hotel restaurant plays loud music until midnight. This seems odd given many want to sleep and the restaurant has only a few patrons. Next the cleaning staff should not run shop vacs in the courtyard starting at 6am. It’s especially noisy. Finally there is an outside party that goes on several doors down. That party has loud thumping music until 4am on Friday and Saturday. Everything else about the hotel is nice.

Service and location were wonderful. Front desk staff and concierge are true professionals. The hotel/amenities are starting to look tired - could use some lov’n especially as a Relais & Chateaux property. Higher standards.

The reception staff is lovely especially Ricardo. The room was a total disappointment. There is a nightclub next door and you can hear the party nonstop every evening. Breakfast was so so. The staff is really disorganized and there was one gentleman super attentive but rest of the staff was a bit rude. You’d order orange juice and never get it! We did 5 days of this and while the location is convenient there are better hotel options with top service, comfort and amenities. This hotel was a real disappointment for the brand. They didn’t think through the details.

1er fois que je suis déçu dans un relais et château, la qualité des plats au room service est tres décevant, le risotto était granuleux, le club sandwich était fade et le pain dur juste horrible. La Literie, on dirait qu'elle est plastifié, au moindre mouvement ca fait du bruit. La Chambre sombre meme en pleine journée

The hotel location is great - it’s in a very nice location and easy to walk to many restaurants and sites. The room (classic double) was very dark and small - the bathroom was also v dark and didn’t seem to have the same air conditioning as the bedroom and so was hot. The TV was average in quality - not a big thing but for a hotel of this quality I would have expected better. The breakfast was very limited - you could order eggs and pancakes, but there was no bacon or other hot foods in the buffet. The staff were all very friendly, knowledgeable and clearly committed to very good service. This hotel is in a great location - but we stayed at a hotel closer to the water a couple of weeks ago that was much better value, better quality and much bigger space and I would trade that for 5 minutes longer walk to get to the main restaurants and tourist sites.

an urban oasis with a fantastic staff and gorgeous decor. The rooms, however need a little sprucing up.

Lovely hotel. Beautifully decorated, very much an “old Hollywood” vibe. Peaceful and relaxing. Staff is very attentive, polite and professional. Would definitely return. Breakfast was nice, excellent coffee choices.

personnel peu emphatique, manque de conseils , et personne parl bien français . isolation acoustique moyenne …. on étend bien les camions poubelles

One of the best hotels I’ve ever stayed in. Comfortable beds, nice and quiet. Only 30 guests! The staff is so friendly and accommodating and the facilities are impeccable. Will definitely be coming back.

Hotel is absolutely beautiful. Boutique, quiet, stylish. Staff was amazing and our room was beautiful. Loved the balcony, abiity to bring in fresh air, and it was a great size for us 2. We had drinks in the front living room both nights, and really enjoyed the whole space the hotel offers. My only (small) complaint was it was raining a lot for our trip, and the balcony is designed such that the rain can make a decent amount of noise (when sleeping!). But it doesn't rain much in Lisbon - so we were just the unlucky ones to get a rain streak! Def would recommend the hotel again!

The hotel restaurant plays loud music until midnight. This seems odd given many want to sleep and the restaurant has only a few patrons. Next the cleaning staff should not run shop vacs in the courtyard starting at 6am. It’s especially noisy. Finally there is an outside party that goes on several doors down. That party has loud thumping music until 4am on Friday and Saturday. Everything else about the hotel is nice.

What an oasis Hotel Valverde is! Welcoming front desk, beautiful garden dining with friendly wait staff, and tasty food. The location is perfect. Step outside and walk right or left to experience the delights of Lisbon. Our room was comfortable and calming. And if you require anything, the staff will go all out for you with smiling faces. Thank you for a very memorable stay!

The reception staff is lovely especially Ricardo. The room was a total disappointment. There is a nightclub next door and you can hear the party nonstop every evening. Breakfast was so so. The staff is really disorganized and there was one gentleman super attentive but rest of the staff was a bit rude. You’d order orange juice and never get it! We did 5 days of this and while the location is convenient there are better hotel options with top service, comfort and amenities. This hotel was a real disappointment for the brand. They didn’t think through the details.

Riccardo checked us in and gave us a great overview of the city and helpful recommendations for our second day. Extremely friendly and professional staff all around. Loved everything about our stay - room, pool and the restaurant was incredibly beautiful and food was delicious!

From the moment we arrived we were welcomed by a wonderful staff. They were just great!! They arranged transportation for us as needed. The breakfast was wonderful in the mornings with again very nice staff! Would definitely recommend as a great place to stay. It is situated on the main avenue which made it a central location for walking to most things and obviously every store you could imagine if you like to shop.

personnel peu emphatique, manque de conseils , et personne parl bien français . isolation acoustique moyenne …. on étend bien les camions poubelles

Excellent staff and wonderful stay all around.

Beautiful hotel, well located and friendly staff. Breakfast a bit chaotic fro a service perspective - they seemed to be short staffed and had multiple trainees but this should improve.

Lovely property right in the middle of all the action. Staff were excellent - warm, welcoming and professional. Breakfast choices were plentiful - the Eggs Benedict very tasty - with fresh squeezed juices, and great coffee. Our highest recommendation is that we will stay there again on our next visit to Lisbon.

Staff very attentive and always available to help. Everyone speaks English impeccably. Amazing location.

The staff were all tremendous. From management (Christelle) to the restaurant team (Madeleina, Regina, and others), to concierge and door staff (shout out Fernando), everyone was helpful, warm, and charming. Absolutely would recommend.

My husband and I stayed for 5 nights and I have never experienced such amazing customer service, 24/7, from everyone. It really was remarkable. When we couldn’t figure out the lights one morning, I called and they were there in minutes! One early morning we stepped out and it was raining a bit and one of the guys ran after us and brought us an umbrella! The location was great for us to get around to most places by foot. Easy to taxi/uber anywhere else! One last thing- the bed was amazing! Super comfortable.

From the moment we arrived we were welcomed by a wonderful staff. They were just great!! They arranged transportation for us as needed. The breakfast was wonderful in the mornings with again very nice staff! Would definitely recommend as a great place to stay. It is situated on the main avenue which made it a central location for walking to most things and obviously every store you could imagine if you like to shop.

Lovely staff, always eager to go the extra mile. The hotel is calm and quiet, and in an ideal location for exploring Lisbon.

Truly a terrific hotel, excellent staff and service. Fabulous garden in a perfect location hotel.

Wonderful hotel, centrally positioned on a beautiful avenue of expensive shops. Very well positioned for visiting all the sights of Lisbon. Room very comfortable and food at breakfast and in the restaurant is excellent. Lovely areas to sit out and enjoy a peaceful drink. All the staff were extremely helpful and very pleasant. We would definitely stay there again!

The hotel has a super location and one can walk everywhere. The stay was like being in someone’s residence. Very warm and welcoming snd beautifully decorated. Food and drinks were great. Best negronis I have had and artfully presented. Best of all the staff are wonderful. Very friendly and helpful making sure all your needs are met. I would recommend to my friends and be happy to stay on another trip to Lisbon.

Lovely property right in the middle of all the action. Staff were excellent - warm, welcoming and professional. Breakfast choices were plentiful - the Eggs Benedict very tasty - with fresh squeezed juices, and great coffee. Our highest recommendation is that we will stay there again on our next visit to Lisbon.

Staff very attentive and always available to help. Everyone speaks English impeccably. Amazing location.

Lovely interiors and great location

My husband and I stayed for 5 nights and I have never experienced such amazing customer service, 24/7, from everyone. It really was remarkable. When we couldn’t figure out the lights one morning, I called and they were there in minutes! One early morning we stepped out and it was raining a bit and one of the guys ran after us and brought us an umbrella! The location was great for us to get around to most places by foot. Easy to taxi/uber anywhere else! One last thing- the bed was amazing! Super comfortable.

What an oasis Hotel Valverde is! Welcoming front desk, beautiful garden dining with friendly wait staff, and tasty food. The location is perfect. Step outside and walk right or left to experience the delights of Lisbon. Our room was comfortable and calming. And if you require anything, the staff will go all out for you with smiling faces. Thank you for a very memorable stay!

The reception staff is lovely especially Ricardo. The room was a total disappointment. There is a nightclub next door and you can hear the party nonstop every evening. Breakfast was so so. The staff is really disorganized and there was one gentleman super attentive but rest of the staff was a bit rude. You’d order orange juice and never get it! We did 5 days of this and while the location is convenient there are better hotel options with top service, comfort and amenities. This hotel was a real disappointment for the brand. They didn’t think through the details.

Riccardo checked us in and gave us a great overview of the city and helpful recommendations for our second day. Extremely friendly and professional staff all around. Loved everything about our stay - room, pool and the restaurant was incredibly beautiful and food was delicious!

Having stayed at many relais chateux hotels, this was in some ways disappointing. The hotel was lovely and the room excellent. There were a number of stairs with no hand rail which was awkward, due to my mobility issues. The breakfast service was really poor, very slow and limited options like other relais hotels. The pool service didnt work, so you had to go down in the lift to the bar and order which was also very slow. Location ia good and the pool was lovely ( even though it wasnt cleaned and not enough towels).

From the moment we arrived we were welcomed by a wonderful staff. They were just great!! They arranged transportation for us as needed. The breakfast was wonderful in the mornings with again very nice staff! Would definitely recommend as a great place to stay. It is situated on the main avenue which made it a central location for walking to most things and obviously every store you could imagine if you like to shop.

Beautiful hotel, well located and friendly staff. Breakfast a bit chaotic fro a service perspective - they seemed to be short staffed and had multiple trainees but this should improve.

Great Staff that was very helpful. Breakfast was really good but dinner at the hotel was only OK, and small selection on the menu. Would reccomend eating out.

The hotel restaurant plays loud music until midnight. This seems odd given many want to sleep and the restaurant has only a few patrons. Next the cleaning staff should not run shop vacs in the courtyard starting at 6am. It’s especially noisy. Finally there is an outside party that goes on several doors down. That party has loud thumping music until 4am on Friday and Saturday. Everything else about the hotel is nice.

Lovely property right in the middle of all the action. Staff were excellent - warm, welcoming and professional. Breakfast choices were plentiful - the Eggs Benedict very tasty - with fresh squeezed juices, and great coffee. Our highest recommendation is that we will stay there again on our next visit to Lisbon.

Die Frühstücksauswahl ist sehr begrenzt für ein 5 Sterne Hotel. Der Service ist hervorragend, Preis/ Leistung stimmt nicht. Lage ist gut.

Stylish, centrally located hotel with helpful staff. The only negative was the restaurant, which, unusually for a Relais and Chateau property, wasn't good. The food was heavy and tasteless, and the music was so loud it was hard to hold a conversation. Breakfast, however, was fine.