What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed at the property with a fee of CHF 25 per pet, per night. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are not specified, but transfers from the train station are offered. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property features an elevator and step-free entrances, making it accessible for guests with disabilities. Additional wheelchair-accessible facilities are not specified.

What is the location of the property in relation to key landmarks?

The property is centrally located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center, approximately 0.1 miles from both. Other nearby attractions include the Tour Monte Rosa and Matterhorn Museum, both within 0.4 miles.

What are the policies for guests staying with children?

One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Alphubel in Zermatt, Switzerland

Average nightly price at Hotel Alphubel by month, last 12 months (USD)
Month	Average price
January	US$347
February	US$411
March	US$384
April	US$287
May	US$277
June	US$281
July	US$289
August	US$271
September	US$307
October	US$239
November	US$194
December	US$327

What guests think

Hotel Alphubel earns praise for its central, quiet-just-off-Main-Street location near the train station, generally clean rooms, and good value for Zermatt, with many guests appreciating included breakfast and some balconies with mountain views.

Rooms are basic and dated, often small—especially bathrooms—and bed comfort varies. Multiple guests mention worn or stained carpets and that check-in is handled at a neighboring hotel rather than on-site. Staff interactions are commonly described as friendly and helpful. Expect a simple, centrally located base with solid value and few frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Steve

2 Jul 2024

·

Stayed 2 nights

Check-in was next door at Continental Hotel but given plenty of notice of this. Reception was so helpful with extra pillows and a kettle as well as being efficient and professional. Was very impressed with this. Location was very central to everything and having an outdoor section to our room was very welcome (although no shade available). Room was spotless and extremely comfortable. Pity we were only stopping two days. Zermatt itself is very busy, lots of restaurants/thing to do and lots of visitors and we are glad we finally made it there. Often gets cut off in winter and with local storms we were worried ourselves as trains from Visp were bus replacement. But all worked for us in the end and very happy we chose this hotel to stay at.

8

Mitsuko

25 Jul 2025

·

Stayed 2 nights

サービスはまあ良かったのですが、荷物をホテルに入れるのに階段しかなかったのが残念でした。またエレベーターが狭かったです。食事は美味しく、駅近で大変便利でした。

8

Amanda

12 Jun 2023

·

Stayed 2 nights

A lovely little alpine hotel. Rooms were comfortable and staff helpful. Private balcony. Breakfast was nice and location was great - on a side street off the Main Street. Note - About five steps up to gain entrance to the hotel. Would recommend.

10

jeffrey j

6 Mar 2024

·

Stayed 3 nights

Very friendly front desk and housekeeping staff. Reasonably priced and had a nice breakfast included. Close to everything in Zermatt including the train station and ski rental shop. Having the ski room was convenient, too.

8

Kimberly A

4 Aug 2025

·

Stayed 1 night

We were there during hot weather. I should have checked more closely to the amenities. No a/c or fan in the room. Convenient location, shower was a little tricky for older adults or children. Super clean room with comfy beds. Service seemed odd since we had to check in at another hotel.

10

Percy

4 Sept 2023

·

Stayed 2 nights

Hotel is very good. 3 minutes walk from station. They give good breakfast every morning (bread, croissant, cheese, juice, egg, meat, cereal, tea/coffee, yogurt). Provided US plug in adapter, hot water kettle and fan. Front Desk was very polite and very helpful. Left baggage with hotel after check out.

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Cleanliness

Reviews frequently describe the hotel and rooms as clean, with housekeeping keeping things tidy. Some guests note worn or stained carpets and occasional cleanliness lapses.

Related guest reviews

10

William

14 Sept 2025

·

Stayed 2 nights

Don’t let any bad reviews discourage you from booking this hotel. Check in experience is in another hotel ONLY 50 steps away. Although furniture is way outdated and carpeted, everything was super clean. Room was super spacious and our room had a private balcony approximately 100 square feet. Train station is a 5 minute walk. Dining and shops all walkable.

4

Denise

13 Oct 2025

·

Stayed 2 nights

It was very simple and without any charm. The carpet was very dirty. Breakfast was good.

6

Paula

27 Apr 2025

·

Stayed 2 nights

To check in we needed to go to a different hotel.! The carpet in our room was worn and stained. Room size was comfortable. No wall decorations at all. Beds were fine. Bathtub/shower challenging for older adults. Generous breakfast.

10

Ashkan

6 Sept 2023

·

Stayed 2 nights

Clean and convenient, thank you!

10

Rowena

18 Apr 2024

·

Stayed 1 night

Very clean and the location is close to the train station.

4

SHUBHADA

10 Jun 2024

·

Stayed 2 nights

1. The rooms are very cramped 2. There is no window in the room as shown in the pictures on expedia. 3. The bathroom is very small and there in not enough space even to stand while taking shower. The picture on expedia shows a decent sized bathroom. 4. The room was unclean and the pillows and bed sheets were not changed. 5. We had requested a room on higher floor but we were assigned a room on the first floor which was noisy. 6. Thus the price paid by us is too expensive and we did not enjoy our stay at all. We are totally disappointed as it seems expedia does not verify the postings on their website. We will never book again on expedia.

6

Kevin

21 Sept 2025

·

Stayed 1 night

Room was very small and outdated but clean and sufficient for our one night stay. Would not want to spend several days here.

10

Matthew

1 Aug 2023

·

Stayed 1 night

We loved this charming hotel. The place is a 70’s ski lodge really and is very old fashioned. You can see the place has been very loved and it was SO CLEAN. It’s a bit quirky and the rooms are small (like all of those old ski lodges) but we really liked the overall charm.

8

Herbert

26 Sept 2025

·

Stayed 3 nights

Nice, clean place. Friendly staff. Standard European breakfast. Rooms are in good shape but the beds are getting worn out and could use replacement.

10

Maria Ângela

6 Feb 2026

·

Stayed 1 night

Quarto excelente, limpeza e localizacao! Cafe da manha maravilhoso. Tudo muito limpo e organizado!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with many small bathrooms and some noise from corridors or neighboring rooms; bed comfort varies. Several rooms offer balconies or mountain views, and a few are more spacious.

Related guest reviews

10

William

14 Sept 2025

·

Stayed 2 nights

Don’t let any bad reviews discourage you from booking this hotel. Check in experience is in another hotel ONLY 50 steps away. Although furniture is way outdated and carpeted, everything was super clean. Room was super spacious and our room had a private balcony approximately 100 square feet. Train station is a 5 minute walk. Dining and shops all walkable.

4

David

31 Mar 2024

·

Stayed 2 nights

Check in and out was very efficient and hotel was clean. Beds and chairs inside the room were VERY uncomfortable.

8

Luc

14 May 2025

·

Stayed 2 nights

J'ai été déçus par la composition de la chambre. Cela ne reflétait pas les photos lors de la réservation. Mini salle d'eau, douche WC et sèche cheveux dans 1,2 M², lavabo dans la chambre à coucher. Insonorisation avec le couloir presque inexistante. Bonne literie. mini télé. personnel cordiale.

6

Paula

27 Apr 2025

·

Stayed 2 nights

To check in we needed to go to a different hotel.! The carpet in our room was worn and stained. Room size was comfortable. No wall decorations at all. Beds were fine. Bathtub/shower challenging for older adults. Generous breakfast.

6

Barbara

25 Aug 2024

·

Stayed 2 nights

The best attributes about the Hotel Alphubel in Zermatt were its location and reasonable price (at least it was reasonable for this area). It is an easy walk from the train station, and a short block away from the main commercial street. The worst thing about it is that the bathroom had a slight sewage odor. The bathroom was small but clean, and the odor wasn't so bad that it was detectable in the room when the door was closed. The bed was not especially comfortable, but adequate.

8

Christian

16 Jul 2022

·

Stayed 7 nights

Das Personal ist sehr freundlich. Das Hotel hat eine super Lage, nur 3 Minuten vom Bahnhof entfernt und dennoch ruhig, weil nicht direkt an der Hauptstraße. Das Frühstück ist okay, der Kaffee hat sehr gut geschmeckt. Unsere Zimmer waren extrem hellhörig, Schlafen war kaum möglich. Die Zimmer werden aber wohl noch renoviert. Allerdings waren die Zimmer sehr sauber. Würden wir wieder dieses Hotel buchen? Wenn die Zimmer renoviert und schallisoliert sind, dann auf jeden Fall!

8

Coty

21 Sept 2025

·

Stayed 3 nights

Good location nearby train station, At the quiet inter road. The hotel should be update, the room is large with the balcony.

6

Kevin

21 Sept 2025

·

Stayed 1 night

Room was very small and outdated but clean and sufficient for our one night stay. Would not want to spend several days here.

10

John

1 Jun 2025

·

Stayed 6 nights

Room was a little dated, but nice and had a great view of the mountains. Continental breakfast was good with a lot of choices.

8

Matthee

6 Oct 2024

·

Stayed 3 nights

It is close to the train station. And its easy to find. Checking in was fairly straight forward, with the exception that the desk clerk paid more attention to another guest that came in after I, and I had to endure their entire conversation wondering when I would become the priority. The room on the fourth floor is quirky but thats what i expected. Its obviously a repurposed building as the toilet and sink were in what used to be a closet. There is a secondary room with a desk? There is a comfortable bed with another desk next to it. Breakfast in the mornings is nice. Food was delicious and fresh. Although the eggs are uncooked. Didn't know that at first. Oops. The hallway noise is very noticeable and i could hear neighboring rooms very well. Including someone snoring all night long. But it is Zermat. So these minor details are easily overlooked for being able to stay in one of the most beautiful places on earth. Solid 4 stars

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Service

Staff are often friendly and helpful, but check-in and check-out are handled at a neighboring hotel, which some find inconvenient or impersonal. A few guests reported slow or unfriendly interactions.

Related guest reviews

10

Steve

2 Jul 2024

·

Stayed 2 nights

Check-in was next door at Continental Hotel but given plenty of notice of this. Reception was so helpful with extra pillows and a kettle as well as being efficient and professional. Was very impressed with this. Location was very central to everything and having an outdoor section to our room was very welcome (although no shade available). Room was spotless and extremely comfortable. Pity we were only stopping two days. Zermatt itself is very busy, lots of restaurants/thing to do and lots of visitors and we are glad we finally made it there. Often gets cut off in winter and with local storms we were worried ourselves as trains from Visp were bus replacement. But all worked for us in the end and very happy we chose this hotel to stay at.

10

Margrith

28 Jul 2025

·

Stayed 1 night

It was clean, convenient, close to the train station and very friendly staff.

10

James

12 Dec 2023

·

Stayed 1 night

Front desk staff were AMAZINGLY kind & helpful! The location is fantastic!

6

Emily

17 Feb 2026

·

Stayed 1 night

This hotel was decent for the price but is kind of rundown and check-in is at a different hotel which isn’t convenient.

8

Ma Eleanor Cleofe

3 May 2024

·

Stayed 2 nights

The property is close to the train station, restaurants and shopping area so it is really very convenient. The check in/check out counter is not in the property itself but in another hotel few steps away. This could probably cause a little delay when checking in or out at the same time with the people in the other hotel.

10

Donna

13 Aug 2025

·

Stayed 2 nights

The location is great with only a short walk from the train station. Furniture and decor is very retro 70s but it was in working order and clean. Check in was via the hotel a bit further down but wasn't an issue and was a smooth process with friendly staff. Breakfast was delicious and had a great variety on offer. Would stay here again and recommend.

4

Lori

14 Aug 2023

·

Stayed 1 night

Unfriendly front staff, shower drain worked poorly so we had to take really short shower or it was a flood, breakfast staff was nice but breakfast was mediocre at best.

10

Manish

26 Jun 2025

·

Stayed 1 night

Excellent location and friendly staff.

8

Justin

6 Aug 2024

·

Stayed 1 night

Had to check in at different hotel

8

Angela

8 May 2024

·

Stayed 1 night

Great hotel just not very good check in service out of season.

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AI-generated summary based on recent guest reviews

Location

Excellent central location a short walk from the train station and just off the main street, making it quiet yet very convenient for shops, dining, and ski access.

Related guest reviews

10

Jamie

8 Jan 2023

·

Stayed 1 night

Very much in the heart of downtown and walking distance to the trsin station

8

Lira

15 Jul 2023

·

Stayed 2 nights

No thrills, with very basic breakfast, but safe and very conveniently located just 3 minutes walk from Zermatt train station, just around the corner from the main street, as well as 13 minutes walk to the gondola to Matterhorn Glacier paradise!

10

Catherine

28 Apr 2024

·

Stayed 2 nights

Essy check in and very close proximity to the station

8

Syed Faizul

16 Feb 2026

·

Stayed 1 night

The location of the hotel- close to train station Rooms were comfortable

8

Muhammad

3 Sept 2023

·

Stayed 1 night

It was easy walk from the train station. Right in the heart of the town and yet peaceful!

10

Heidi

23 Sept 2023

·

An older hotel, nothing fancy but very clean and comfortable. The you can't beat the location, just a couple min walk from the station right in downtown Zermatt but just off the main Street so it's quiet. The very reasonable room rate included a breakfast buffet of breads, croissants, cold meat and cheese, yogurt, fruit, boiled eggs (easy DIY) and good coffee etc. Everything was spotless and staff were very pleasant. A good way to start the day exploring Zermatt.

10

Swain

22 Dec 2023

·

Stayed 2 nights

Beautiful hotel! 5 mins walk from the train station and on the Main Street for shopping and dining

8

Joseph J

18 Mar 2025

·

Stayed 4 nights

Very nice room with good bathroom. Reception is in adjoining property. Very nice breakfast included. Centre of Zermatt, close to train station, very good for ski access and for arrival and departure.

10

robert

5 May 2025

·

Stayed 1 night

A great location! Not too far off the main walkway but far enough so very little noise. Great place to stay!

10

Eric

22 Dec 2025

·

Stayed 1 night

Perfect location. Less than 10 minute walk to train station. Private even though 30 seconds to main thoroughfare. Wonderful restaurants just outside hotel entrance.

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Dining

Breakfast is included and generally praised as tasty with a decent variety. A few guests found it basic or average.

Related guest reviews

10

Vicki

24 Sept 2025

·

Stayed 2 nights

Appreciated the breakfast. Good location and the Swiss Chalet across the street is a fine choice for dinner. The room had antique charm.

8

Lira

15 Jul 2023

·

Stayed 2 nights

No thrills, with very basic breakfast, but safe and very conveniently located just 3 minutes walk from Zermatt train station, just around the corner from the main street, as well as 13 minutes walk to the gondola to Matterhorn Glacier paradise!

10

Daniel

16 May 2025

·

Stayed 3 nights

Great location, free breakfast included.

10

Judith

1 Jun 2024

·

Stayed 2 nights

We enjoyed our stay at the Alphubel. The breakfast room was spacious with friendly staff and plentiful choices.

10

Deborah S

19 Jun 2024

·

Stayed 1 night

Staff was helpful. Awesome location! Very clean and comfortable. Breakfast was wonderful! Would return if visiting Zermatt

4

Swapnil

5 Jun 2024

·

Stayed 2 nights

For the price you pay this is a mediocre hotel. There was absolutely no staff at anytime. Breakfast is just for name sake.quadruple room is really tiny. I should have rather paid and stayed elsewhere. The carpet is some ugly color and room doesn’t look fresh though it’s clean. Bathroom is also real tiny

10

Donna

13 Aug 2025

·

Stayed 2 nights

The location is great with only a short walk from the train station. Furniture and decor is very retro 70s but it was in working order and clean. Check in was via the hotel a bit further down but wasn't an issue and was a smooth process with friendly staff. Breakfast was delicious and had a great variety on offer. Would stay here again and recommend.

8

Glen

20 May 2024

·

Stayed 2 nights

Clean room. Good breakfast

10

Maria Ângela

6 Feb 2026

·

Stayed 1 night

Quarto excelente, limpeza e localizacao! Cafe da manha maravilhoso. Tudo muito limpo e organizado!

10

Robert

24 Jan 2024

·

Stayed 1 night

Near train station. Excellent location. Average breakfast. Nice bathroom.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $230	17 $182
18 $156	19 $184	20 $177	21 $162	22 $171	23 $194	24 $185
25 $169	26 $165	27 $156	28 $161	29 $190	30 $173	31 $171

Hotel Alphubel

Prices for Hotel Alphubel

Monthly average prices

About this property

Location

Room options

Double Room

Triple Room

Deluxe Double Room, Balcony

Quadruple Room

Single Room

Guest reviews of Hotel Alphubel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Alphubel

Prices for upcoming dates