Name: Delta Hotels by Marriott Waterloo
Address: 110 Erb Street West, Waterloo, Canada, Waterloo, Ontario, CA
Price range: $154–$337 per night
Rating: 8.5

What guests think

At Delta Hotels by Marriott Waterloo, travelers consistently highlight clean, comfortable, and spacious rooms, friendly and accommodating staff, and a central, walkable location, with many also enjoying the pool, hot tub, sauna, and convenient on-site restaurant and bar.

Several reviews note issues with the pool or hot tub being unclean or temporarily closed, mixed gym impressions, and paid parking that can feel tight or inconvenient. Service is largely praised, though there are reports of rude or confused interactions, missed room service breakfast, reservation or do-not-disturb mishandling, and slow restaurant service or confusing breakfast policies. Overall, expect a modern, centrally located stay with strong comfort and staff, but double-check pool status and parking costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests often enjoy the pool, hot tub and sauna, plus the on-site restaurant/bar and covered parking. Recurring drawbacks include hot tub or pool cleanliness or closures, a so-so gym, and paid parking that some find tight.

Related guest reviews

10

Rebecca

Apr 21, 2024

·

Stayed 2 nights

The staff were excellent, super helpful in bringing us anything extra we needed. I only have one complaint, the hot tub (which is a large part of why we booked here) was not clean. We went to use it and the water was so murky, you couldnt see the bottom. Other than that one point, everything at this hotel was great.

10

Gordon

Nov 10, 2025

·

Stayed 5 nights

We have stayed here many times. Room is very clean and comfortable. Staff are great. Pool is a nice luxury. Parking is convenient and protected from weather. Restaurant/bar on premises is very nice and has breakfast options, a good bar and a range of easy and fancy foods. It’s right near uptown Waterloo with many amenities. It is my Waterloo home.

8

Michael

Sep 9, 2025

·

Stayed 2 nights

Clean and friendly. Gym is so-so. Very reliable hotel.

6

John

Apr 7, 2025

·

Stayed 1 night

Covered and underground parking was extremely tight and not easy to use

10

Margaret

Sep 11, 2025

·

Stayed 1 night

Great pool. Lots of dining options in walking distance. Clean and pleasant rooms.

10

Maria

Jan 10, 2026

·

Stayed 1 night

The beds are really comfortable and the rooms are nice and big. The pool area was clean and the hot tub and sauna are nice to have. Bathrooms was clean and had an automatic floor light which was very useful for bathroom trips at night.

8

Jim

Jun 13, 2025

·

Stayed 1 night

The room is pretty clean. However, we were surprised by the parking charges.

10

Tamara

Apr 21, 2024

·

Stayed 1 night

The hot tub seemed to need cleaning as there was hair all about. Also pool towels were limited even though there were not many of us at the pool. The room was great and spacious. They were very welcoming at the front desk as well.

6

Brenda

Feb 4, 2024

·

Stayed 1 night

Could not pull up to the door( roped off) TV didn’t work. Pool and sauna closed

8

Joanne

Apr 26, 2025

·

Stayed 1 night

Rooms were very nice, location excellent. Staff was very helpful and polite. Robes were nice and fluffy! lol Only thing that needs improvement was the cleanliness of the pool area. There was hair and debris on the areas around the pool. Definitely wouldn’t recommend using the hot tub. While the smell of chlorine was strong in the pool there was foam floating in the hot tub.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean. However, multiple guests reported lapses in bathroom/detail cleaning, poorly made beds, or pests, indicating inconsistent housekeeping.

Related guest reviews

8

Scott

Oct 24, 2025

·

Stayed 1 night

Bathroom could have been cleaner

10

Karen

Feb 20, 2026

·

Stayed 2 nights

Clean, comfortable room & great staff.

6

Christine

Jun 3, 2025

·

Stayed 1 night

Room was not cleaned properly and some staff not trusting thought we planted the mess. Bed sheets did not smell fresh and one shower fell off when using it.

6

adelina

Oct 29, 2023

·

Stayed 1 night

overall stay was good, just that we found a cockroach climbing on the wall at 2 am. the room was nice just very noisy neighbours.

6

Jung Myeng

Oct 15, 2024

·

Stayed 2 nights

It's quite pleasant and nice on the surface. But the room was showing an age. I also noticed that the bathroom isn't thoroughly cleaned. Easy to reach areas are clean, but it's not difficult to find yellowing spots (dirt, soap build up, etc.). The toilet paperholder was pretty loose. It's not the end of the world, but I also expect the hotel to have cleaner bathroom than my home.

2

Anne

Oct 15, 2024

·

Stayed 1 night

Bed not properly made (room 416). Bottom sheet looked slept in. Very poor quality pillows. For the price of the room, this is unacceptable.

10

Edward

Jul 21, 2025

·

Stayed 1 night

The room was very clean, including the bathroom. The shower amenities (soap, shampoo etc) were very nice quality.

6

Sandy

Oct 23, 2023

·

Stayed 1 night

The bathroom had, dirt, dust and hair along the baseboards. Obviously not cleaned for quite some time. Not at all what I would expect from Delta. The front desk staff were receptive to my feedback and reacted in a very professional manner, which I appreciated - thank you for that.

6

JOSH G.

Jan 13, 2024

·

Stayed 1 night

Wasn't impressed they charge you at the counter for parking in their own parking lot. $12 a vehicle. As for cleanliness.... I had a suit and the bathroom was sub par clean. Dust on all the baseboards, toilet paper holder and mirror. It didn't look on like the floor has been deep cleaned in quite a while. Corners where grungy and caulking looked dark in many spots. I expect a lot more from a 4 star hotel... especially a suit when your paying $250+.

6

Gary

Oct 26, 2023

·

Stayed 2 nights

The hotel provided.excellent service and the location is great. However, the bathroom was not properly clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, spacious and comfortable with soft beds and quiet stays. Some guests experienced TV or Wi-Fi problems, hot water and drainage issues, and occasional noise from HVAC or outside traffic.

Related guest reviews

10

Marissa

Nov 12, 2025

·

Stayed 1 night

It was a little pricy but worth it. The bed was soft and the shower was divine. The hotel is centrally located and the staff and friendly. They have a breakfast to your bedroom order card which I really liked. It was tasty and a nice wake up call in the morning. I also like the smart tv. You can easily attach your own devices so you can watch your favourite shows like at home.

8

Kelly

Aug 19, 2025

·

Stayed 1 night

Bath tub did not drain properly so the t

8

Alicia

Aug 6, 2024

·

Stayed 1 night

I only stayed for a night, however, the water in my shower was cold and it didn't seem to be warming up.

8

Pooja

Nov 30, 2025

·

Stayed 1 night

Spacious room

8

Henry

Oct 22, 2023

·

Stayed 1 night

We checked in without any issues. When we got to the room the tv would not connect to the internet. We called the desk and someone was at our door in 3 minutes to check it out. After a few minutes he determined that it couldn’t be addressed and within 5 minutes we were in a new room, and an upgrade at that. The corner suite was comfortable with 3 huge windows to view the city!

10

Steven

Apr 22, 2024

·

Stayed 1 night

This is a nice hotel. Room was clean and modern. Beds were very comfortable. Only downside was that you could hear the traffic outside in the room. It wasn’t super loud but noticeable.

4

Ron

Jun 4, 2023

·

Stayed 1 night

Only one USB connection to charge my devices and it was not working. The air conditioner rattled loudly when it was on, each time it turned off the night light in bathroom turned on for 10 min which was quite bright and kept us awake. Sounds weird but it happened all night .

10

Maria

Jan 10, 2026

·

Stayed 1 night

The beds are really comfortable and the rooms are nice and big. The pool area was clean and the hot tub and sauna are nice to have. Bathrooms was clean and had an automatic floor light which was very useful for bathroom trips at night.

4

Zachary

Jan 30, 2023

·

Stayed 1 night

seemed like they just put a coat of paint on an aging hotel. Wi-Fi was very spotty and one of the elevators was down the entire time...

10

Tongbo

Nov 10, 2025

·

Stayed 3 nights

Clean room, nice bed. But the TV didn’t work and there is only one chair in a 2-person room.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating and efficient, with smooth check-ins and helpful front desk support, including early check-in. Some guests reported lapses such as rude or confused interactions, missed room service breakfast, do-not-disturb or reservation mishandling, and slow restaurant service.

Related guest reviews

4

Vanessa

May 3, 2024

·

Stayed 1 night

When we checked in it was very noisy with a cleaning crew vacuuming and doing the floors. I had added an extra night a few weeks ago but the reservations weren't linked. It took some time for the clerk to figure it out then said he would make sure we had the same room for our stay. We were hungry and tired but they had nothing to offer. It is a hotel....you should be able to get something to eat or a glass of wine when you arrive but not possible at the delta. We had the Do Not Disturb sign on the door as we just came from Australia. At 12:30 a clerk knocked on the door and asked us to vacate the room. She had no record of us staying another night. I left my charger in the room accidentally and it took 3 days for them to locate it only after numerous phone calls and coming to the property twice.

10

Michael

Nov 20, 2025

·

Stayed 4 nights

Room was great. Staff was great. I'd stay there again.

8

Marina

Aug 27, 2025

·

Stayed 1 night

Staff was exceptionally nice and went out of their way to be helpful when I arrived at 2am with a ton of luggage. they opened the gym so I could stretch my poor back, offered me fresh cookies, found ways to help me move and store my luggage, and much more.

10

Jaclyn

Aug 12, 2025

·

Stayed 1 night

Great hotel and the staff was nice enough to let us check in early after flying all evening due to a cancelled flight.

6

Karlee

May 20, 2025

·

Stayed 1 night

Booked on Expedia app, the stay was good but was told by staff breakfast was free then ended up paying a big amount for breakfast from hotels restaurant. I was not given a voucher for breakfast and did not know this was needed to receive the complementary breakfast. Also was told at check out it was not included with my stay so that whole situation was confusing.

4

Nicolas

Dec 21, 2025

·

Stayed 2 nights

I would rate this hotel **three stars at best**. The room was in **very poor condition** and clearly outdated. The carpet looked like it hadn’t been vacuumed, which immediately gave a bad impression. The **only positive experience** was dinner at the restaurant *Proof*, which was genuinely good. The **hot tub** has a button to turn the jets on, but there is **no signage explaining the delay** before they start. You end up standing there repeatedly pressing the button, thinking it’s broken. We ordered **breakfast through room service**, but it never arrived. Staff said they thought the order was for room **507 instead of 501**, even though the room number was **written by hotel staff themselves** on the order card in the room. When we called the front desk, the **female staff member was very rude** and acted as though it was our fault. The only compensation offered was **free parking**, which frankly shouldn’t be charged in the first place and should be included in the room rate. Overall, the **room was far too expensive for what was offered** and absolutely **not worth the price**. I would not stay here again.

10

Sabrina

Jul 1, 2025

·

Stayed 1 night

The front desk staff were so friendly, welcoming and accommodating please give them a HUGE raise! Very pleased <3

10

Glen

Nov 16, 2025

·

Stayed 1 night

Check in was great - easy and courteous

10

Karen

Aug 18, 2025

·

Stayed 1 night

The service and hospitality were remarkable. They went the extra mile to serve us. The room was large and very comfortable. The restaurant is understaffed and service was very slow. But this is definitely a hotel we would return to.

10

Bianca

Oct 22, 2023

·

Stayed 1 night

Very easy check-in, the rooms were spotless and when we asked for robes- they brought to our room in 5 min. Definitely would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable Uptown Waterloo location close to universities, parks, restaurants and transit. A few mention nearby construction or access/parking constraints.

Related guest reviews

10

Marissa

Nov 12, 2025

·

Stayed 1 night

It was a little pricy but worth it. The bed was soft and the shower was divine. The hotel is centrally located and the staff and friendly. They have a breakfast to your bedroom order card which I really liked. It was tasty and a nice wake up call in the morning. I also like the smart tv. You can easily attach your own devices so you can watch your favourite shows like at home.

10

Gordon

Nov 10, 2025

·

Stayed 5 nights

We have stayed here many times. Room is very clean and comfortable. Staff are great. Pool is a nice luxury. Parking is convenient and protected from weather. Restaurant/bar on premises is very nice and has breakfast options, a good bar and a range of easy and fancy foods. It’s right near uptown Waterloo with many amenities. It is my Waterloo home.

10

Mayr

Jun 21, 2024

·

Stayed 3 nights

A little construction where people are usually dropped off made it a little inconvenient but nothing to be concerned about. It was a lovely place to stay!

10

Tanya

Aug 19, 2023

·

The Delta is a very clean, modern hotel right in downtown Waterloo. The surrounding area is very nice for walking (a dog, for example). Both Universities are a 10min walk from the hotel. Other attractions (the Perimeter Institute, the Balsillie school, etc) are very short walks away. The parking garage has two free AC Tesla Chargers. Very enjoyable stay.

10

Sharon

Oct 31, 2025

·

Stayed 2 nights

Hotel is clean, safe.and convenient walking distance

10

Matthew

Apr 17, 2023

·

Stayed 2 nights

Pool, hot tub and sauna were great at this hotel. Location was central in Waterloo and easy access to light rail transit.

10

Travis

May 10, 2024

·

Stayed 1 night

Great location close to downtown and shops

10

Gordon

Aug 18, 2024

·

Stayed 2 nights

We enjoyed our stay in Waterloo. The hotel was very convenient for shopping and restaurants.

10

Jake

Oct 26, 2025

·

Stayed 1 night

Good location and convenient to downtown Waterloo.

8

Bei

Jul 29, 2025

·

Stayed 2 nights

Staff were friendly and polite. However, the in-room amenities were quite limited, and there was ongoing construction nearby, which made the area a bit dusty.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site Proof restaurant and bar are frequently praised for tasty food, and several guests liked using the in-room breakfast card. Recurring issues include slow or understaffed service, fruit flies, breakfast not included or confusing vouchers, limited buffet replenishment, and occasional undercooked items.

Related guest reviews

10

Marissa

Nov 12, 2025

·

Stayed 1 night

It was a little pricy but worth it. The bed was soft and the shower was divine. The hotel is centrally located and the staff and friendly. They have a breakfast to your bedroom order card which I really liked. It was tasty and a nice wake up call in the morning. I also like the smart tv. You can easily attach your own devices so you can watch your favourite shows like at home.

10

Tyler

Sep 7, 2025

·

Stayed 1 night

Stay was good, breakfast potatoes were under cooked

10

Rob

May 12, 2024

·

Stayed 2 nights

Friendly staff. Accommodated early check in. Great restaurant on site. Comfortable beds.

8

Lucie

Aug 25, 2025

·

Stayed 1 night

The hotel staff and accommodations were exceptional. Unfortunately, the restaurant had many fruit flies around us. The staff during our dinner dining experience, as well as our room service for breakfast seemed annoyed having to deal with customers. That in itself has lowered my rating. Very unfortunate.

6

Karlee

May 20, 2025

·

Stayed 1 night

Booked on Expedia app, the stay was good but was told by staff breakfast was free then ended up paying a big amount for breakfast from hotels restaurant. I was not given a voucher for breakfast and did not know this was needed to receive the complementary breakfast. Also was told at check out it was not included with my stay so that whole situation was confusing.

10

Tammy

Mar 23, 2025

·

Stayed 1 night

Great, location. Convenient and clean. Staff are friendly and helpful. The restaurant is fantastic!

8

Mollie

Sep 14, 2024

·

Stayed 1 night

Room was very spacious (especially the bathroom), and clean. In house restaurant was a tad pricey and the only available place for breakfast (not included in the price of the room). A simple Continental style breakfast included would be a very good thing.

4

Nicolas

Dec 21, 2025

·

Stayed 2 nights

I would rate this hotel **three stars at best**. The room was in **very poor condition** and clearly outdated. The carpet looked like it hadn’t been vacuumed, which immediately gave a bad impression. The **only positive experience** was dinner at the restaurant *Proof*, which was genuinely good. The **hot tub** has a button to turn the jets on, but there is **no signage explaining the delay** before they start. You end up standing there repeatedly pressing the button, thinking it’s broken. We ordered **breakfast through room service**, but it never arrived. Staff said they thought the order was for room **507 instead of 501**, even though the room number was **written by hotel staff themselves** on the order card in the room. When we called the front desk, the **female staff member was very rude** and acted as though it was our fault. The only compensation offered was **free parking**, which frankly shouldn’t be charged in the first place and should be included in the room rate. Overall, the **room was far too expensive for what was offered** and absolutely **not worth the price**. I would not stay here again.

6

peter

Feb 6, 2024

·

Stayed 1 night

I've stayed here multiple times, typically it's a great hotel, just a few issues this stay. No or limited hot water in the room, the TV didn't work, and when it did it shut off and turned back on every 3 minutes. The pool was not available. I had the breakfast buffet in the morning and all I could get was bread and 2 pieces of bacon, there was nothing else and they didn't refill it until I had to leave 20 minutes later, but the hotel removed the buffet charge from the overall bill at checkout.

10

Karen

Aug 18, 2025

·

Stayed 1 night

The service and hospitality were remarkable. They went the extra mile to serve us. The room was large and very comfortable. The restaurant is understaffed and service was very slow. But this is definitely a hotel we would return to.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$171
February	$178
March	$185
April	$178
May	$212
June	$222
July	$191
August	$179
September	$215
October	$197
November	$185
December	$178

Su	Mo	Tu	We	Th	Fr	Sa
				1 $182	2 $203	3 $201
4 $209	5 $260	6 $314	7 $319	8 $266	9 $204	10 $202
11 $181	12 $260	13 $277	14	15 $307	16 $217	17 $232
18 $238	19 $253	20 $318	21 $289	22 $267	23 $224	24 $219
25 $188	26 $209	27 $279	28 $299	29 $279	30 $204	31 $204

Delta Hotels by Marriott Waterloo

Prices for Delta Hotels by Marriott Waterloo

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Studio Suite, 1 King Bed with Sofa Bed

Guest reviews of Delta Hotels by Marriott Waterloo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Delta Hotels by Marriott Waterloo

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $337
20 $169	21 $229	22	23	24 $246	25 $243	26 $246
27 $154	28 $174	29 $259	30 $175