Grand Hotel Villa de France

The hotel had a lovely setting and was a real oasis of green, with a beautiful terrace with views of the city, medina and sea. Great to have a bar serving alcohol. Friendly and attentive staff, everything was clean. The pool area was very nice indeed. Very good location, a short walk from the medina.

J’ai été très déçu par cet hôtel. Pas du tout digne d’un hôtel 5* La chambre est petite et pas propre. Le sol n’a pas été nettoyé, la literie n’est pas propre et beaucoup trop ancienne, il y avait des cheveux dans la baignoire .. pas de peignoirs pas de chaussons pour un 5 étoiles .. nous avons demandé un lit bébé ou un lit d’appoint car nous étions deux adultes et un bébé. Je l’ai eu à 22h passé Celui-ci était cassé. Heureusement qu’une gentille femme de chambre nous l’a changé. Le jour de notre départ nous avons été choqués. En effet, l’hôtel a privatisé la piscine!! Celle-ci n’était donc pas accessible aux personnes qui logés dans l’hôtel. seul et unique point positif : le petit déjeuner qui était « correct » et les serveurs qui étaient très très sympathiques.

A beautiful hotel with wonderful amenities and a wonderful calm estate around the hotel to wander and take a break. The service was excellent as was the food available in the restaurant. The spa was great and I enjoyed a grand scrub and massage from the team.

Nice old-world charm with mod-cons and great staff in a very convenient location. Easy parking on-site. Substantial breakfast. Would stay there again.

The pool has 10 sun loungers - there is space for more, but note if there is not a bed, you are turned away. Thus unable to use the facility. The menu states "green beans" with the Filet Mignon steak at 230DH (not a cheap dish), it comes with the same vegetables as the lamb and any other dish - so if you eat lamb on one evening, you are eating the same food just a switch of the meat. I asked the waiter and he said this is ALL they serve. Wild cats eat from the tables and even ON the tables between guests. At breakfast a cat was sitting on the table and feasting - then pushed off to seat a new guest HOWEVER, the tablecloth was the same, and so was the water glass!! True fact. It was a moment from "Faulty Towers" with John Cleese to watch this unfold.

This hotel a was an oasis of calm elegance in Tangier. Very clean, staff was efficient and friendly. Easy onsite parking garage, beautiful pool, large relaxing patio for eating/drinking outside. Very nice way for my wife and I to finish Morocco.

Amazing, beautiful property with an amazing staff. Incredible pool. We loved our stay!

The property has a very rich history when you read up on it. Having breakfast on the terrace was lovely. Sitting on the verandas was great. They should have some kind of beverage service at the pool and verandas. The terrace snacks and wine were great. Location was great too

Gentillesse personnel hôtel très propre petit déjeuner varié Accessibilité aux commerces de proximité et restaurants Piscine au top manque la douche pour la piscine.

Un excellent hôtel très bien situé. Vue spectaculaire et services de qualité. Le spa n'est malheureusement pas sur place.

Beautiful hotel in its day, but the room had mold and very dim lighting. The internet was spotty and the tv kept losing its connection.

Great location. A short walk just about anywhere - to the Grand Socco, shops, eateries, coffee etc. Beautiful large clean pool. Good housekeeping. Nice buffet breakfasts with good choice of fresh fruit, hot foods, pastries, bread, coffee.

I had a great stay at this hotel. It was in a very central location, very clean and the staff was friendly and helpful! I highly recommend this hotel!

The hotel was impressive at the top is a hill walking distance of “las medinas”. Very clean and wonderful room. Staff was very friendly. Breakfast was so delicious with a variety of food. Restaurant was so elegant, we had a good dinner.

J’ai été très déçu par cet hôtel. Pas du tout digne d’un hôtel 5* La chambre est petite et pas propre. Le sol n’a pas été nettoyé, la literie n’est pas propre et beaucoup trop ancienne, il y avait des cheveux dans la baignoire .. pas de peignoirs pas de chaussons pour un 5 étoiles .. nous avons demandé un lit bébé ou un lit d’appoint car nous étions deux adultes et un bébé. Je l’ai eu à 22h passé Celui-ci était cassé. Heureusement qu’une gentille femme de chambre nous l’a changé. Le jour de notre départ nous avons été choqués. En effet, l’hôtel a privatisé la piscine!! Celle-ci n’était donc pas accessible aux personnes qui logés dans l’hôtel. seul et unique point positif : le petit déjeuner qui était « correct » et les serveurs qui étaient très très sympathiques.

No me gustó que recogieran las toallas usadas de la piscina y las volvieran a ofrecer, sin lavar, a otros clientes. No me lo esperaba de un hotel de 4 estrellas.

Bra läge, nära basaren. Bra service och rent på rummen. God frukost.

We enjoyed our stay at the hotel. The staff was very friendly and helpful, the morning brunch was great and the grounds were beautiful! It was very convenient that taxis were located onsite. We didn’t care for the dinner at the hotel as we felt it was much overpriced for the quality of food. Also the hallway where our room was had mold in one large section of the wall and our bathroom did as well.

Gentillesse personnel hôtel très propre petit déjeuner varié Accessibilité aux commerces de proximité et restaurants Piscine au top manque la douche pour la piscine.

My room - curtains failed to close properly, poor lighting, maid forgot to leave slippers despite asking twice, dust in harder to reach places. The floor needs more rugs.

Flott hotell med god beliggenhet, romslige rom, flott uteområde med basseng og hyggelig personale.

A beautiful old world grand hotel in the centre of town. Lovely views from our bedroom across the city and over the sea to Spain. The room, the service, the breakfasts, the grounds were all spot on

A great stay in a luxury hotel; grab a front facing room to make the most of views over the Medina to the sea.

Good location and rooms were spacious. Friendly staff. Wifi wasn’t great.

Cadre pittoresque. Personnel très aimable et chambres très stylées et confortables . Situation idéale pour sentir l’ambiance de la ville et accéder à la médina.

Rooms were absolutely beautiful! Breakfast was a quiet time to enjoy food before going out into the busy city. The staff was kind and helpful with all requests.

Five star hotel! You have to be kidding me. Our room was with a terrible view into a wall and there was a noise all night from the ventilators. I am so disappointed with this hotel.

Hôtel agréable bien situé , quelques minutes à pied à la Médina et principaux points d’interêt de Tanger. L’hôtel est joliment décoré et les chambres sont grandes et très confortables. Il faudrait un peu de maintenance ( portes, fenêtres…). Le téléviseur à quelques chaînes étrangères ( allemandes et arabes ), mais pas de chaînes espagnoles ni françaises ( dommage!) . Personnel très servicial et aimable. Bon rapport qualité /prix

WiFi was barely usable. Air conditioning was weak and not sufficient for the day time heat. Reception lady at night was utterly useless. For some reason our card to enter the room wouldn’t work. We went down to reception twice carrying four full shopping bags to ask for our card to reprogrammed. Not once did she apologise for the inconvenience and even after the second time didn’t offer to send someone to help with our bags. We were locked out of our room on our honeymoon for nearly 30 minutes ruining a romantic night. Rather than flagging the issue with the reception, the cleaner didn’t bother cleaning that day because she couldn’t get into the room. Not a 5 star hotel by any measure. No water given on day two, one packet of instant coffee for two people etc. Breakfast was good and the restaurant staff are absolutely amazing.

Muy bien, solo que habia ruido de maquinas fuera

As other have said, not a true 5 star hotel. Facilities are nice, chic 19th century classic hotel. However, staff is either undertrain or underpay cause they dont seem to care. Valet will ignore you even if you have bags, barely any smiles, etc.

Property was beautiful, and the bathroom was excellent. Breakfast was also great. Offers one of the best views in Tangier. One complaint was that the staff were rude for no apparent reason. For a hotel this grandiose and with this history, my partner and I were repeatedly surprised by how cold and unwelcoming the lobby staff were.

Magnificent 1920’s hotel fully renovated. Every thing from the room to the pool to the breakfast to the staff was perfect. Special mention to Rashid and Hussain who were on duty when we arrived. I had left my bag in the back of the taxi and with a few phone calls they got it back in under 30 minutes. Exceptional service saving us days of panic and inconvenience. A great hotel to finish our month in Marco.

The hotel customer service was very sporadic! Usually you would order a round of drinks and something would be forgotten. This Happened at breakfast also where you would sometimes have to order an item twice before it arrived. In all likelihood this is down to a lack of staff training and inadequate management. The hotel also looked a little tired! The food was great though!

I have some concerns regarding the airport transfer. On Hotels.com, it was stated that the hotel offers such a service. However, arranging this transfer required persistent efforts. The hotel did not respond via Hotels.com or Instagram and had no website of its own. Eventually, we managed to reach the hotel through an agency. The hotel then proposed a fixed price of €25 for the ride, which we accepted. At the airport, we were picked up by a driver named Mohamed. He did not know how to defog the windshield and instead wiped it with his hand while driving. It was raining, the roads were flooded, yet he drove well above the speed limit. There were no seatbelts in the car. Although the hotel had agreed on a fixed price of €25, upon arrival at the reception, the driver demanded additional payment. The reception staff refused to assist us in ensuring the correct amount was paid in dirhams, allowing the driver to trick us into paying more than agreed before leaving. I have nothing against tipping, but a reckless driver like this should certainly not receive extra payment beyond the agreed amount. When I raised this issue again at checkout – pointing out that the fixed price was not honoured – the man at reception simply rolled his eyes. I expect a different attitude and a higher level of service from a hotel that claims to be five-star. Please ensure that agreed amounts are respected, and that only reputable drivers and taxi companies are used in the future.

This is the best hotel stay I’ve had anywhere. The entire staff was welcoming, took such good care of me, made up my room so exquisitely, served wonderful food in the restaurant which such personable accommodating staff, and the reception staff helped to arrange everything my friend and I needed. I can’t wait to go back!

Wonderful service from start to finish. Tangiers is hilly so it's nice that a taxi can take you right to the door, where staff immediately greet you and take your luggage. Staff throughout the hotel are lovey, gracious, helpful and always smiling. The rooms are large and comfortable with great views of the harbour. Had their wonderful steak every evening and also drinks at the piano bar. Really lovely hotel, like walking back in time. Reminds me of the Pera Palace in Istanbul. All in all, a perfect stay in the mot beautiful surroundings with impeccable service. I would not hesitate to stay again. The only downside was runny eggs in the morning breakfast which is included (but ask them to make you an omelette - it's much better)

Amazing, beautiful property with an amazing staff. Incredible pool. We loved our stay!

WiFi was barely usable. Air conditioning was weak and not sufficient for the day time heat. Reception lady at night was utterly useless. For some reason our card to enter the room wouldn’t work. We went down to reception twice carrying four full shopping bags to ask for our card to reprogrammed. Not once did she apologise for the inconvenience and even after the second time didn’t offer to send someone to help with our bags. We were locked out of our room on our honeymoon for nearly 30 minutes ruining a romantic night. Rather than flagging the issue with the reception, the cleaner didn’t bother cleaning that day because she couldn’t get into the room. Not a 5 star hotel by any measure. No water given on day two, one packet of instant coffee for two people etc. Breakfast was good and the restaurant staff are absolutely amazing.

Very central location for dining and shopping. Staff were exceptional.

Great location. A short walk just about anywhere - to the Grand Socco, shops, eateries, coffee etc. Beautiful large clean pool. Good housekeeping. Nice buffet breakfasts with good choice of fresh fruit, hot foods, pastries, bread, coffee.

The hotel had a lovely setting and was a real oasis of green, with a beautiful terrace with views of the city, medina and sea. Great to have a bar serving alcohol. Friendly and attentive staff, everything was clean. The pool area was very nice indeed. Very good location, a short walk from the medina.

The hotel was impressive at the top is a hill walking distance of “las medinas”. Very clean and wonderful room. Staff was very friendly. Breakfast was so delicious with a variety of food. Restaurant was so elegant, we had a good dinner.

We enjoyed 4 days and 3 nights at this gorgeous historic hotel. The staff was very kind and our view of the water was 5 stars! If we come back I’d definitely stay here again. The location is walking distance to the historic souk and made our trip amazing

Fantastiskt läge och trevlig personal

The location is very good, close to the Medina and the beach.

Es el hotel perfecto para conocer la esencia de Tánger. Por su situación, se pueden visitar los puntos más emblemáticos de la ciudad, caminando, sin necesidad de taxi. El hotel tiene mucho encanto y el personal muy amable.

Excellent emplacement pour visiter la médina de Tanger

This is a very nice hotel in a spectacular location. The view out over Tangier Bay makes it obvious why Matisse holed up and painted here for a while. The hotel is quite nice and the staff is very responsive. They arranged for our cabs both from the port and to the airport without a hitch. The hotel is just uphill from the Grand Socco and the medina, so it’s an easy walk to the things you probably will want to see.

Fantástico hotel, bien situado mejor equipado

Great location. A short walk just about anywhere - to the Grand Socco, shops, eateries, coffee etc. Beautiful large clean pool. Good housekeeping. Nice buffet breakfasts with good choice of fresh fruit, hot foods, pastries, bread, coffee.

The hotel was impressive at the top is a hill walking distance of “las medinas”. Very clean and wonderful room. Staff was very friendly. Breakfast was so delicious with a variety of food. Restaurant was so elegant, we had a good dinner.

The pool has 10 sun loungers - there is space for more, but note if there is not a bed, you are turned away. Thus unable to use the facility. The menu states "green beans" with the Filet Mignon steak at 230DH (not a cheap dish), it comes with the same vegetables as the lamb and any other dish - so if you eat lamb on one evening, you are eating the same food just a switch of the meat. I asked the waiter and he said this is ALL they serve. Wild cats eat from the tables and even ON the tables between guests. At breakfast a cat was sitting on the table and feasting - then pushed off to seat a new guest HOWEVER, the tablecloth was the same, and so was the water glass!! True fact. It was a moment from "Faulty Towers" with John Cleese to watch this unfold.

Muito confortável! Funcionários atenciosos! Breakfast excelente

We booked wrong date in error - a day too early - the company would not change it but hotel happy to do so - excellent location; good views from terrace and well priced drinks and food - one of few hotels serving alcohol- breakfast average

Wonderful service from start to finish. Tangiers is hilly so it's nice that a taxi can take you right to the door, where staff immediately greet you and take your luggage. Staff throughout the hotel are lovey, gracious, helpful and always smiling. The rooms are large and comfortable with great views of the harbour. Had their wonderful steak every evening and also drinks at the piano bar. Really lovely hotel, like walking back in time. Reminds me of the Pera Palace in Istanbul. All in all, a perfect stay in the mot beautiful surroundings with impeccable service. I would not hesitate to stay again. The only downside was runny eggs in the morning breakfast which is included (but ask them to make you an omelette - it's much better)

Very friendly staff, beautiful building with a very convenient location. The pool was lovely, breakfast delicious and ate dinner meal there as well that was great. As a special extra treat they were filming a show there with some Hollywood A listers present!

Beautiful historic hotel in a convenient location with excellent service, friendly and helpful staff, beautiful views from the terrace, delicious breakfast and a lovely pool. There is fine dining on site and if you’d like a cocktail that is an option. It is a quick and safe walk to the Medina. Treat yourself and stay here while in Tangier.

Lovely olde world hotel, located near the grand socco, easy to walk everywhere, also able to use facilities at sister hotel La Minza, large dated rooms. The negatives would mainly be the breakfast, for a so called 5 star hotel, I have never seen anything so poor, a few greasy dishes and items constantly empty....also when we asked for a second cup of tea as we were given one pot between 3 people, we were told only the first cup is free....what a joke, seriously disappointed, no Moroccan standard offerings like baghrir, harcha or Moroccan biscuits, had much much better in cheaper hotels and riads. I would recommend for the location but don't expect 5 star standards!

Star rating is questionable and breakfast is very poor. Service is as expected in Morocco but the cost of the stay makes it unacceptable.