Is parking available at the property?

Yes, free valet parking is available on-site, but it is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy it in their rooms. Specific details about the type of breakfast and associated costs are not provided.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the hotel's location in relation to nearby attractions?

The hotel is located on a lake in San Andrés Tuxtla, just a 4-minute drive from Los Tuxtlas Biosphere Reserve and 7 minutes from Cascada Salto de Eyipantla. It is approximately 7.2 miles from Laguna Catemaco and 7.4 miles from Salto de Eyipantla Waterfalls.

What are the hotel's policies regarding children?

Children are welcome at the property, and there is no minimum age requirement for them to stay for free.

Hoteles Piedra Alta by De Los Perez

What guests think

Across reviews, Hoteles Piedra Alta by De Los Perez earns praise for its central, walkable location, friendly staff, and generally clean, modern spaces, with many guests highlighting comfortable stays and a positive overall experience in San Andrés Tuxtla.

Rooms in the newer section feel modern and comfortable, while the classic/standard wing is described as smaller and dated, and several reviews report significant street and nightlife noise affecting sleep. Many guests praise the on-site restaurant for tasty food and good service. Facilities feedback is mixed: multiple reports mention awkward or difficult parking and occasional maintenance issues (elevator and in-room phones), plus some complaints about reservation handling, policy changes, or inclusions like breakfast not being honored. Overall, you can expect a comfortable stay if you secure a newer, quieter room and verify booking details in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the remodeled facilities, but several report awkward or difficult parking/valet experiences and occasional outages (elevator and in-room phones).

Related guest reviews

6

Rosa Maria

7 Apr 2025

·

Stayed 2 nights

Es incomodo el estacionamiento no me cumplieron el trato que habia echo

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $71	15 $71	16 $70	17 $71
18 $70	19 $70	20 $70	21 $70	22 $70	23 $72	24 $72
25 $71	26 $72	27 $72	28 $72	29 $72	30 $72	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $72	2 $71	3 $72	4 $72	5 $73	6 $72	7 $72
8 $72	9 $72	10 $72	11 $72	12 $72	13 $72	14 $72
15 $73	16 $72	17 $72	18 $73	19 $72	20 $72	21 $72
22 $72	23 $73	24 $73	25 $73	26 $73	27 $71	28 $73
29 $72	30 $73

About this property

Location

Room options

Superior Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Superior Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Guest reviews of Hoteles Piedra Alta by De Los Perez

Who stays here?

What guests think

Property policies

Check-in instructions

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