Name: Fairfield Inn & Suites by Marriott New Castle
Address: 2117 North DuPont Highway, New Castle, Delaware, United States of America, New Castle, Delaware, US
Price range: $111–$797 per night
Rating: 8.33

What guests think

Reviews of Fairfield Inn & Suites by Marriott New Castle highlight consistently friendly staff, generally clean, comfortable rooms, and a convenient location near I-95 and the airport, making it a practical stop for road trips and quick visits.

A recurring frustration is the indoor pool being closed, small, or reservation-only, sometimes without advance notice. Guests also report occasional maintenance issues like noisy or malfunctioning HVAC, TVs or Wi‑Fi, and traffic or hallway noise in rooms facing the highway. Breakfast feedback is mixed, ranging from excellent and plentiful to cold or basic with early cutoff times. Overall, expect friendly service and a straightforward stay, with some facility and noise caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is frequently closed, limited to reservations, or on short hours, and its small size surprises some; parking is generally easy, though it can feel tight on busy nights.

Related guest reviews

6

Lisa

Jan 24, 2025

·

Stayed 1 night

We paid a little more and chose this hotel for the indoor pool (we were in town for a youth sporting event). We arrived only to find out that the pool closed at 8pm (on a Saturday!) and didn’t reopen until 9am. Sadly, kids weren’t able to use the pool, which was the primary reason i selected this hotel. Hotel was clean and breakfast was decent. Parking was great and it’s an easy drive.

6

Michelle

Mar 11, 2024

·

Stayed 1 night

We booked the hotel because it had a pool, informed on our second day that the pool was reservation only, we made a reservation for the next morning, woke up early and arrived to the pool closed because of the cleaning crew vacuuming and shocking the water. Never was able to use the pool we paid for.

10

Gillian

Sep 2, 2024

·

Stayed 1 night

Staff was very friendly, parking was a bit tight because hotel seems to be crowded on this particular night that we stayed. Breakfast was ok, I did not expected better for a hotel free breakfast. Bathroom floors were very slippery almost fell in the bathroom. Overall hotel was good.

8

Moises

Aug 18, 2025

·

Stayed 1 night

Picked this location because it was close to where we were and because it had a pool. But unfortunately kids left unhappy because pool was closed wich sucked . Wish it said that the pool was closed on the sight before making reservations

10

garth

May 5, 2025

·

Stayed 1 night

Great hotel right off the highway. 1 nigjt stop on our way north. Great front desk person. Quick check in. Bed and pillows were good. Clean. Breakfast was typical and fine. Plenty of parking. Lots of restaurants around.

4

Ken

Feb 18, 2024

·

Stayed 1 night

Picked this hotel specifically for the heated pool. 24 hours after I made my reservation, I received an email informing me that the pool requires reservations and it’s open limited hours until 6pm and closed Sundays. Called the hotel and reserved for one hour. Was informed I could have 7-8 pm. 2 hours past their closing hours. At check in, was told that my reservation for the pool was a day after my check out and this was blamed on me. Eventually, through my persistence, front desk contacted the room who booked the pool and they agreed to share the pool space. Made-up policies, poor communication, evasive service and lack of ownership…. Yes, the hotel is clean and well apportioned, but so are so many other hotels. With so many options in the area, this Bonvoy traveler will not book this hotel again.

8

Carol

Sep 8, 2025

·

Stayed 1 night

Pool wasn't open, which was a disappointment, but everything else was great, and I understood! The staff were so helpful and it was five minutes from my conference. Would stay there again.

10

Elaine

Oct 12, 2025

·

Stayed 2 nights

Bed so comfortable. Staff amazing. Mrs smith and the young man at night.Breakfast better then i thought it would be. Quiet bedrooms. Only disappointment pool was not open

8

Nicole

Sep 21, 2025

·

Stayed 1 night

I chose this hotel because they had a pool. But when we checked in the pool was under maintenance. So we could not use it. I wish I would have known because I probably would have chosen another hotel with a pool but other than that, the hotel was nice.

6

Wais

Sep 4, 2025

·

Stayed 2 nights

Staff was friendly. But, property is a little dated & needs some TLC in the rooms. Stained ceilings & wallpaper peeling off, discolored, etc. Pool was closed for maintenance. Would be nice to post that to people ahead of time. Breakfast was decent. I usually stay at Fairfield Inn when I travel. They've always been great. This location wasn't terrible but definitely needs some better upkeep & TLC.

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Cleanliness

Most reviews describe very clean rooms and public areas. A smaller number report lapses such as sticky floors, musty odors, wet carpet, or, in one case, a pest concern.

Related guest reviews

2

Jennifer

Mar 9, 2025

·

Stayed 2 nights

We stayed with our soccer team rooms were Musty they ran out of toilet paper how I have no idea was told they were getting more on Monday it was Saturday , smells of weed at 6am just disgusting and gross

10

Teresa

Sep 27, 2025

·

Stayed 2 nights

Property was clean and quiet. Good amenities

10

Katyria

Dec 7, 2025

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Stayed 1 night

Room was clean and relaxing staff was great

8

Ruth

Nov 1, 2025

·

Stayed 2 nights

the room was in good condition, however, the carpet was wet near the heating system

6

Shelby

Aug 25, 2025

·

Stayed 1 night

The room wasn’t cleaned fully from previous guests, no towels, open soaps on the bathroom sink and it was dirty, old food in the fridge. We went to the front desk and they did not seem to care.

10

Theresa

Apr 17, 2023

·

Stayed 1 night

The room was immaculately clean. It was located right off 95. The breakfast provided was very satisfying. The hotel as a whole was spotless with excellent service.

10

Anthony

Sep 30, 2025

·

Stayed 2 nights

Very clean and comfortable. The Breakfast and cable are both big bonuses.

10

Mustafa

Aug 11, 2025

·

Stayed 1 night

Very Clean

2

Ugendhar Naidu

Oct 2, 2024

·

Stayed 1 night

Lot of bed bugs in room

2

wei

Dec 28, 2024

·

Stayed 1 night

The room stinks. The light in the bathroom blinks to die.

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Rooms

Rooms are typically comfortable and some suites feel spacious, but several guests report highway or hallway noise and thin walls. Recurring issues include loud or malfunctioning HVAC, TVs not working, and a lack of blackout curtains.

Related guest reviews

2

zayla

Nov 29, 2025

·

Stayed 1 night

No heat in room And TV had a big white strip inside of it

2

Wail

Dec 28, 2024

·

Stayed 2 nights

I've booked a suite with "separate bedroom " as shown on hotel.com, but i got a large room with no door, so i had to book another room for my kids

6

Twanda

Jan 16, 2025

·

Stayed 1 night

The walls are too thin. I kept hearing walking upstairs people in the hallways all times of the night.You cannot get any sleep

4

Diane

Sep 12, 2025

·

Stayed 1 night

Cleanliness was good. Room was not ready. room received had loud Hotel equipment noises all night. reception person was very good. TV Not working service person could not fix,. Had no tv the entire time of stay

6

John

Dec 14, 2025

·

Stayed 1 night

First room had a nonfunctional TV, was moved to a second room. Woke up the morning of a significant snow storm, turned on the television in the second room to check the weather conditions and forecast for my 5 hour drive home, NO CABLE service. Not your best effort!

10

Susan

Oct 21, 2025

·

Stayed 2 nights

Every year, my sister and I try to take our mom, who is 93 years old. To visit her sister, who is 89 years old and lives in Newcastle Delaware. We stayed in a bedroom suite, which was very spacious and comfortable. It was very nice to have the sitting area, to visit and relax. Of course, we gave the big bed to our mom and aunt. My sister and I slept on the fold out couch, which honestly could use a little more cushioning.😀 But besides that one little factor. Every employee that we encountered from the time, we walked in the front door and checked in until three days later when we checked out and left. They were all so warm, welcoming, kind, and very helpful. Unfortunately, I don’t remember all their names, but I do remember Amanda the manager who we talk to many times over the weekend. She always asked how things were going. She gave us suggestions of things to do and places to go eat. The other staff working in the front desk were just as helpful and friendly. We met some of your housekeeping staff who were also just as kind and courteous and offered suggestions of places to go and eat. I remember one in particular and I believe her name is also Amanda. You have a wonderful team working at this Fairfield Inn. We will definitely come back and I would recommend it to anyone that would be traveling in that area.

10

Lisa

Mar 13, 2024

·

Stayed 1 night

Nice suite upgrade. Overall great stay. Glad I had my sleep mask as the blackout curtains were non existent.

6

Talya

Sep 6, 2024

·

Stayed 1 night

What l need from hotel room is a good shower and bed to sleep in. The shower was good but I couldn’t sleep with the noise. The AC in the room changed mode loudly , the sound from the street was also super loud Not recommended

8

hui

Mar 25, 2024

·

Stayed 1 night

The property is clean and well-maintained. Hotel room air-conditioning is loud and might be broken. We have tried to turn on the heat mode, but it automatically switches to "cool" mode after heating for 3-5 minutes. Besides, air-conditioning / heater\'s noise is a little loud to disturb sleep. We had to shut down the machine\'s power to have a quiet night.

4

Madeleine

Oct 2, 2025

·

Stayed 1 night

Lots of traffic noise at night. Did not sleep well. Sleeping was main purpose of stay.

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Service

Service is widely praised as friendly, welcoming, and helpful from check-in to breakfast. There are occasional complaints about rudeness, slow responses, or inflexible policies.

Related guest reviews

10

mollie

Jul 27, 2025

·

Stayed 1 night

Our experience at the Fairfield Inn & Suites Wilmington New Castle was great! We highly recommend this hotel due to its great accommodations and most importantly for the amazing hospitality we experienced from the hotel staff. Everyone at the front desk and housekeeping was helpful from the moment we checked in to the moment we checked out. Huge thank you to Maurkyna, the front desk manager who helped my husband and I try to find his lost wallet while we switched rooms. She went above and beyond trying to help locate this wallet and we will forever be grateful for all her care and time spent.

10

Sharon

Sep 24, 2025

·

Stayed 1 night

Staff were excellent! Very friendly and made you feel welcome. Was very happy with everything and would definitely stay there again.

10

Emily

Jul 6, 2025

·

Stayed 1 night

Dave at the front desk was WONDERFUL

10

Austin

Jun 28, 2023

·

Stayed 1 night

Very friendly and welcoming. Also helpful with information regarding local restaurants, without having to ask.

10

Susan

Oct 21, 2025

·

Stayed 2 nights

Every year, my sister and I try to take our mom, who is 93 years old. To visit her sister, who is 89 years old and lives in Newcastle Delaware. We stayed in a bedroom suite, which was very spacious and comfortable. It was very nice to have the sitting area, to visit and relax. Of course, we gave the big bed to our mom and aunt. My sister and I slept on the fold out couch, which honestly could use a little more cushioning.😀 But besides that one little factor. Every employee that we encountered from the time, we walked in the front door and checked in until three days later when we checked out and left. They were all so warm, welcoming, kind, and very helpful. Unfortunately, I don’t remember all their names, but I do remember Amanda the manager who we talk to many times over the weekend. She always asked how things were going. She gave us suggestions of things to do and places to go eat. The other staff working in the front desk were just as helpful and friendly. We met some of your housekeeping staff who were also just as kind and courteous and offered suggestions of places to go and eat. I remember one in particular and I believe her name is also Amanda. You have a wonderful team working at this Fairfield Inn. We will definitely come back and I would recommend it to anyone that would be traveling in that area.

10

Stacey

Apr 27, 2025

·

Stayed 1 night

Front desk customer service was excellent. Our overall stay was pleasant.

2

Marquis

Jan 8, 2025

·

Will never stay there ever again . Front desk person Marissa was so nasty and so rude. She is a shame to this hotel

10

Jeffrey

May 23, 2024

·

Stayed 1 night

Very convenient. Easily accessible. Kind, friendly, and professional staff. Clean and comfortable room.

6

Daniele

Dec 29, 2024

·

Stayed 1 night

Long story short, I travelled from Atlanta for a one night stay with 4 teenagers and my 84 year old father. We arrived after midnight and, after a 12 hour drive, we were absolutely exhausted. Not to mention, my fathers knees and ankles were swollen for some reason and needed to go to bed. I left my ID at home but had a photo copy of my drivers licence. The overnight clerk refused to allow us to check in, insisting that i must present a physical ID or go to a different hotel. She claimed that checking into a hotel was the same as getting onto an airplane, which requires an ID. I booked 3 rooms though a 3rd party. After I insisted that the other two rooms were for my husband and my Dad, she let them checkin after the showed ID. However, she refused to allow me to check into the 3rd room, which I was going to share with my 3 teenage daughters. My huaband had to book a room for me, which resulted in us paying twice for the room. She was basically on a power trip. If i was not with my husband, she would have turned me, 4 teenagers, and my elderly father away in the cold rainy night. Sad. The following morning, I spoke with her manager, who was great. She apologized profusely and agreed that the night clerk was out of line. This should be a training opportunity for the night clerk whi obviously has some personal issues.

10

Dinesh

Apr 10, 2025

·

Stayed 1 night

Good and helpful front desk staff.

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Location

Conveniently off I-95 and near Wilmington Airport, with easy access to dining and local destinations. Some guests note traffic noise and a few mention area or parking-lot safety concerns.

Related guest reviews

10

Christine

May 13, 2025

·

Stayed 1 night

Right off the highway, great location. Friendly and helpful staff.

10

Robert

Sep 26, 2023

·

Stayed 1 night

Quick check! The rooms were very nice and clean. My only gripe was the noise from the Interstate m.

8

Mary

Jan 31, 2025

·

Stayed 1 night

We stayed here because we had a early morning flight from Wilmington airport. It's was a 5 minute drive. If I stay here again I will ask for a room in the back. We were in the front and the traffic was guite loud. Needless to say, I didn't get much sleep. . The room was very clean and the bed was comfortable. The coffee in the lobby was cold .

10

Kelly

Apr 18, 2025

·

Stayed 1 night

Just stopped in for an overnight on a road trip. Very clean, comfortable and the staff was friendly. You can hear the highway traffic a little but I sleep with the tv on so it didn’t bother me. The area seemed safe, it shares a side street with a cute little neighborhood. I did realize the next day that it isn’t far from a women’s correctional place. I don’t think that would deter me from staying there again, just an observation. Overall highly recommend.

10

Brandi

Jul 14, 2023

·

Stayed 1 night

Right off the highway. Great for a quick sleep and free light breakfast before continuing down the coast.

10

jonathan

Aug 29, 2025

·

Stayed 2 nights

Close to the airport

2

Chris

Aug 26, 2024

·

Stayed 1 night

Front desk was rude. Very bad area. Hooligans breaking into cars in parking lot. Witnessed a domestic dispute twice; second time was physical.

8

Michael

Jul 31, 2024

·

Stayed 1 night

Excellent location for my business

8

Shanice

Feb 25, 2024

·

Stayed 1 night

I liked the area the hotel was in. Around a lot of places to eat and shop. I didn’t like how noisy it was when trying to sleep being on the 1st floor.

10

Michael

May 10, 2024

·

Stayed 1 night

Great off the highway location

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed it and found good variety, while others found items cold, basic, replenished slowly, or ending early.

Related guest reviews

10

Robin

Jul 10, 2025

·

Stayed 1 night

Everything was beautifully renovated, it was quiet, breakfast buffet was great & staff was exceptional! We will definitely return , my mom in law is minutes away-we loved everything about it!

10

Tarez

May 13, 2025

·

Stayed 2 nights

Great selection for breakfast. However the food was cold

10

BOB

Sep 8, 2023

·

Stayed 1 night

We couldn't have asked for more. Staff was pleasant and helpful. The room was bright, clean and comfortable. My spouse said: "I want to live here. I love that shower!" Breakfast was plentiful -- a varied menu with something for everyone. The woman in charge was friendly and attentive. Best of all, the price was right.

8

kathleen

Dec 10, 2025

·

Stayed 1 night

Staff courteous . Easy check in and out. No extra blankets in room, and had to go down to lobby & get them. My husband had the breakfast which said was not good. Coffee way too strong, food cold.

10

kirstin

Oct 15, 2025

·

Stayed 1 night

Wonderful breakfast. Coffee too.

6

Ankit

Sep 2, 2024

·

Stayed 1 night

Pros--safe,clean, easy on highway. Well u expect that when u book marriott Cons--breakfast time and breakfast quality. only open till 9 am. did not tell us on arrival about breakfast time. Swimming pool is very very small.

6

Marsen

Feb 20, 2025

·

Stayed 2 nights

Breakfast was terrible, frozen food that was not even reheated properly. Room was ok, but i expected more for the price

10

Robert

Nov 17, 2025

·

Stayed 1 night

Clean comfortable room, excellent breakfast, and great staff!

10

Yannette

Dec 10, 2025

·

Stayed 1 night

Breakfast was great, easy check-in and checking out.

6

Martha

Apr 25, 2025

·

Stayed 1 night

Rated average as breakfast bar had no eggs and we had difficulty with the wifi

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AI-generated summary based on recent guest reviews

Month	Average price
January	$116
February	$119
March	$132
April	$124
May	$163
June	$225
July	$155
August	$136
September	$127
October	$164
November	$148
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $142	15 $139	16 $150	17 $125	18 $180	19 $204
20 $111	21 $125	22 $130	23 $131	24 $125	25 $404	26 $397
27 $125	28 $125	29 $140	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2	3 $797
4 $112	5 $142	6 $158	7 $149	8 $144	9 $224	10 $248
11 $135	12 $135	13 $149	14 $149	15 $144	16 $254	17 $244
18 $112	19 $126	20 $138	21 $131	22 $126	23 $288	24 $269
25 $126	26 $126	27 $131	28 $131	29 $135	30 $219	31 $239

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Landscape View)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub & Transfer Shower)

Room, 2 Queen Beds, Hearing Accessible (Street View)

Suite, 1 Bedroom, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 2 Queen Beds (Landscape View)

Room, 1 King Bed (Street View)

Room, 2 Queen Beds (Street View)

Suite, 1 Bedroom (Landscape View)

Suite, 1 Bedroom (Street View)

Room, 2 Queen Beds, Hearing Accessible (Landscape View, Roll-In Shower)

Room, 1 King Bed, Hearing Accessible (Street View, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott New Castle

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Prices for upcoming dates