Name: Hyatt Place Gurgaon Udyog Vihar
Address: 15/1, Old Delhi Gurgaon Road, Sector-18, Udyog Vihar, Gurugram, Gurugram District, Haryana, India, Gurugram, Haryana, IN
Price range: US$56–US$130 per night
Rating: 7.95

What guests think

At Hyatt Place Gurgaon Udyog Vihar, travelers often praise the friendly, welcoming staff and satisfying breakfast, while feedback on rooms and facilities is mixed, ranging from clean, comfortable spaces to dated areas and maintenance or amenity issues.

Cleanliness varies across areas: several guests highlight very clean rooms, but others report stained carpets, dated interiors, mold sightings, or bathroom fixtures needing attention. Opinions on the location diverge, with some finding it convenient for Cyberhub or airport stopovers, and others citing heavy traffic, distance to attractions, unappealing surroundings, and noise from nearby venues. Overall, expect a mid-range stay with notable strengths but uneven upkeep and surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: some guests found the gym and pool well maintained, while others reported a dirty pool, no air conditioning in the gym, missing towels at the pool/fitness areas, and limited shade by the pool.

Related guest reviews

6

Jayne

31 Mar 2023

·

Stayed 2 nights

Hotel was due to arrange transportation from airport To the hotel. Tried to confirm 2 and 1 day before arrival. No response. Made my own way. Got hotel,to arrange return trip, 400 more rupees than original quote. Hotel stated it was near airport.Took over an hour to get between the two. Not near. No towels at pool or fitness centre. No hair dryer in the room. Good breakfast though…great chef called Preteck. Lots of staff.

8

Pratik Manubhai

20 Jul 2024

·

Stayed 5 nights

Wifi not working. No Aircon in the Gym. Swimming pool is dirty. Poor Locations.

6

James

10 Feb 2026

·

Stayed 1 night

Arranged pick up from airport that was good. Check in staff very good. Room was clean. The only items that let them down was the pool area had loungers but no umbrellas so couldn’t sit out in there for long. It took three attempts to order coffee with milk. Breakfast ok a bit basic, menus in dining room dirty.

10

Aditya

1 Oct 2025

·

Stayed 1 night

We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms very clean, but recurring comments cite stained hallway carpets, dated common areas, occasional mold, and bathroom maintenance issues.

Related guest reviews

6

Sandeep

17 Feb 2025

·

Stayed 1 night

Property is not well maintained for the price structure being charged and the star-level assigned.

8

Oscar

8 Feb 2025

·

Stayed 1 night

The hotel rugs need improvement but the rest of the building is in good condition.

4

Jessika

27 Sept 2023

·

This does not meet the expectations of a Hyatt. The room was dirty with hair in the bathroom, table, and sheets, and multiple stains on the sheets. The table was so dirty I pushed it aside & would not touch it. The couch was so dirty I would not sit on it. There were stains on the towels and the hallways were stained, dingy, dirty. Also, the front desk staff were unhelpful, we needed help reserving a car, I asked twice & both times they told me they would help later, later, but never did. We had to arrange it ourselves. The area is also very loud with a noisy restaurant with loud music late into the night just outside the windows. Overall, this did not meet my expectations of a Hilton & I would not recommend it. However, the breakfast was exceptionally great and the bellhops were very friendly & helpful. Everything else, not so great.

2

Mario

16 Dec 2023

·

Stayed 4 nights

Das Hotel ist total runtergekommen! Bar und Frühstück sind sehr gut. Vor allem die Leute! Die Zimmer riechen und alle Teppiche sind dreckig! Schimmel am Fenster ist unangenehm…

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4

Vishesh

1 Feb 2025

·

Stayed 1 night

It’s not what the photos show. It’s over priced for what it is. It’s dirty with fungus and water seepage the carpets in the corridor are dirty with stains on them and to top it all of the staff and their customer service is laughable.

10

Mrs Kulwinder Kaur

30 Nov 2025

·

Stayed 1 night

The room was very clean and all the staff was very welcoming.

10

Kautilya

3 Mar 2025

·

Stayed 1 night

The room and lobby were clean, service was excellent and the breakfast was delicious. 10/10 will visit again.

2

Nicholas

20 May 2024

·

Stayed 1 night

I only stayed a single night but was not impressed with the overall service. Firstly I receive an unsolicited quote from the hotel through Expedia (titled as a reply to a query - but not one I had made) for car service from the airport, not a issue in itself, but at over 5 times the cost of local taxi services like Uber it seemed like they were taking advantage of the fact hotel is not in the area a tourist would normally want to venture to. Carpets in the hallways were stained in a number of places and the blind in the room had mold stains (an attempt had at least been made to clean the actual mold off), with what looked like small burn marks on one of pieces of furniture. Finally the hotel staff seemed surprised that I would want soap in the bathroom so I could wash my hands.

8

Ankit

17 Nov 2025

·

Stayed 1 night

Clean property

10

Aditya

1 Oct 2025

·

Stayed 1 night

We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.

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Rooms

Rooms range from spacious and modern with reliable in-room amenities to basic or dated, with reports of malfunctioning AC/thermostats, TVs, and showers, plus noise from nearby venues.

Related guest reviews

6

Mukesh

25 Feb 2024

·

Stayed 1 night

The hotel was not what I would expect from a Hyatt! The shower wasn’t working as expected, the tv was not working and required you to subscribe to the channels. The customer service at reception was poor as they were just rushing you through their checklist!

2

Dheeraj

26 Jan 2024

·

Stay anywhere but here. I booked 2 rooms for 1 night and: 1. One of the room given initially were not clean. Tradh bins were not empty and a kid found Rajnigandha (Tobacco) pouch in one of the drawers. Staff changed the room when informed. 2. You cannot regulate temperature. Period. Our room was hot and thermostat was not functioning. On calling reception, they sent a peespn to "fix" it who was able to turn it on after opening the thermostat, and make the fan start. The room kept fuether voiling up and after few hours of suffering, we called the staff again. They sent the dame guy who Second room's A/C unit broke down in night and fan stopped working. When informed, they sent a staff to "fix" it. This made the fan work. Work up after few hours due to whole room heating up and noticed cooling isnt working at all to the temperature we set in the system. On calling again, they sent the same guy who turned off the fan thsi time and cited that only heat mode works and cold temperature is set centrally. This means we cannot set the temperature to our liking and stay without ventilation. Absolute waste of money, time and peace of mind.

4

Kirthi

17 Aug 2023

·

Stayed 3 nights

It was a typical business hotel, nothing fancy. Fantastic staff and service. Watch out for the noisy next door venue.

8

Mohit

2 Nov 2025

·

Stayed 1 night

The size of room, bathroom, location and the infrastructure of the hotel. Its not a very new building but very well maintained.

6

Ateeq

11 Jun 2024

·

Stayed 1 night

TV did not work Shower water was always hot

6

Charanjit Singh

29 Jul 2024

·

Stayed 1 night

Can’t sleep over night due to too much noise around the hotel

6

Glenn

26 Mar 2024

·

Stayed 2 nights

The bathroom shower was poor. the shower head leaked profusely and the water ran outside the tub onto the floor. Very unsafe.

4

Sourabh

22 Jun 2024

·

Stayed 1 night

Not worth the money! Our room didn’t have an iron although an ironing board was provided! We asked for extra bottles of water at the reception but no one showed up - we waited for an hour! Decor of the room is very basic - need a massive upgrade each room! Staff were polite and courteous. Breakfast was decent - Abhishek helped me massively during breakfast! That was the only highlight. Overall - pretty disappointed. I don’t think this should be classed into a 5* category

10

RAHUL

11 Feb 2024

·

Stayed 2 nights

Good hotel. Excellent Wi-Fi , beds , decent breakfast, over all good. Allowed early check in. No complaints

10

Aditya

1 Oct 2025

·

Stayed 1 night

We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.

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Service

Service is frequently praised as friendly and helpful, though some guests experienced slow or unresponsive assistance, check-in delays or extra charges, and lapses such as missing amenities or delayed follow-ups.

Related guest reviews

6

Mukesh

25 Feb 2024

·

Stayed 1 night

The hotel was not what I would expect from a Hyatt! The shower wasn’t working as expected, the tv was not working and required you to subscribe to the channels. The customer service at reception was poor as they were just rushing you through their checklist!

8

Oscar

10 Feb 2025

·

Stayed 4 nights

The customer service matches the high end hotels of the world

4

Raman

28 Apr 2024

·

Stayed 1 night

Very poor service.

10

Suparna

27 May 2024

·

Stayed 1 night

Their lost and found service needs to improve. It took nearly 3 hours to get my phone charger back. Rest of the services were excellent.

10

dawn

25 Mar 2023

·

Stayed 1 night

The staff were wonderful. I’d definitely recommend

8

Gurpreet

14 Jul 2024

·

Stayed 1 night

I stayed with this property earlier and had a great experience. This time room service was quite slow and basic room amenities were missing - the hair dryer was not available, some toiletries were not there and cutlery was missing on the breakfast table. The staff was very helpful as usual.

10

Raveena

3 Mar 2025

·

Stayed 2 nights

Nice stay for couple of days. Loved their breakfast buffet. Staff was very friendly and helpful. Helped with early checkin on day of arrrival.

10

Paridhi

12 Mar 2025

·

Stayed 2 nights

Service was excellent

2

ANNE

21 Nov 2023

·

Stayed 2 nights

I messaged ahead and asked for an early check-in. Received no response after chasing. I went to check in and had to pay another full day rate for both rooms at 6.00 am even though check-in was at 2.00 pm! The noise outside the hotel was relentless. Traffic is one thing you expect in Delhi but there was a club or something next to the Hotel that went on and on!

2

Sandeep

7 Mar 2024

·

Stayed 2 nights

Firstly, the receptionist Alok Kumar took a half hour to check us in, secondly he gave us faulty keys more then once, the rooms were not so great and the shower was hard to figure out. They dont let any outside food services inside the hotel you have to go outside to get it yourself.

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Location

Location sentiment is divided: some find it convenient for Cyberhub or airport transits, while others mention an unappealing surrounding area, traffic and distance to attractions, and noise from nearby nightlife.

Related guest reviews

8

I.

6 Feb 2025

·

Stayed 1 night

It felt isolated. On asking how to get to the nearest ATM for some cash and to get a necessary walk, I was advised not to try to do it, due to the heavy traffic in surrounding roads.

6

NAVEEN

24 Mar 2024

·

Stayed 1 night

Good property surrounding very dirty

10

AJIT

19 Jun 2025

·

Stayed 3 nights

Access to the hotel has to pass through lots of traffic especially on the rainy day all flooded roads, rough time consuming drive.

10

Usha

12 Nov 2025

·

Stayed 2 nights

I have stayed at this property couple of times. Very convenient.

10

James J Thengumthyil

12 Jul 2023

·

Stayed 4 nights

Nice place to stay but too far from any attractions

4

vipin

2 Oct 2024

·

Stayed 1 night

The main issue with this hotel is its location in old Gurgaon. It took our taxi driver nearly 40 minutes to reach from the airport. The check-in staff seemed inexperienced and lacked basic etiquette, such as saying "sorry" and "thank you." While the breakfast was good, there were local parties happening, resulting in a lot of people moving around. If you're seeking a quiet and peaceful stay, this may not be the right choice. The Hyatt group should put more effort into raising the hotel's standards.

10

ROHIT

10 May 2025

·

Stayed 1 night

Overall very good but area around is dirty and unsafe

2

ANNE

21 Nov 2023

·

Stayed 2 nights

I messaged ahead and asked for an early check-in. Received no response after chasing. I went to check in and had to pay another full day rate for both rooms at 6.00 am even though check-in was at 2.00 pm! The noise outside the hotel was relentless. Traffic is one thing you expect in Delhi but there was a club or something next to the Hotel that went on and on!

10

MAUNG MAUNG

3 Nov 2023

·

Stayed 3 nights

Hotel itself is good but neighborhood and environment is dirty and difficult to find the hotel. Hotel sign should place at the street entrance

10

Aditya

1 Oct 2025

·

Stayed 1 night

We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.

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Dining

Breakfast is widely appreciated for taste and variety, though a few noted basic offerings, limited Western options, or small service gaps; in-room dining and follow-through can be weaker than the buffet.

Related guest reviews

8

Maureen

29 Jun 2024

·

Stayed 2 nights

For the breakfast was only Asian. No selection of western food. No water at the buffet I had to ask for water.

10

Raveena

3 Mar 2025

·

Stayed 2 nights

Nice stay for couple of days. Loved their breakfast buffet. Staff was very friendly and helpful. Helped with early checkin on day of arrrival.

10

Kautilya

3 Mar 2025

·

Stayed 1 night

The room and lobby were clean, service was excellent and the breakfast was delicious. 10/10 will visit again.

8

MAUNG MAUNG

27 Oct 2023

·

Stayed 1 night

Nice and quiet, breakfast is great, will come back next time

6

James

10 Feb 2026

·

Stayed 1 night

Arranged pick up from airport that was good. Check in staff very good. Room was clean. The only items that let them down was the pool area had loungers but no umbrellas so couldn’t sit out in there for long. It took three attempts to order coffee with milk. Breakfast ok a bit basic, menus in dining room dirty.

10

Sunday

15 May 2024

·

Stayed 2 nights

It a clean property and the breakfast is very nice , the chef is very customer service oriented. The hotel is not that close to Deli and the airport There is a very good eating option called knight rider behind the hotel about two minutes walk

4

Sourabh

22 Jun 2024

·

Stayed 1 night

Not worth the money! Our room didn’t have an iron although an ironing board was provided! We asked for extra bottles of water at the reception but no one showed up - we waited for an hour! Decor of the room is very basic - need a massive upgrade each room! Staff were polite and courteous. Breakfast was decent - Abhishek helped me massively during breakfast! That was the only highlight. Overall - pretty disappointed. I don’t think this should be classed into a 5* category

8

Sandeep

29 Oct 2023

·

Stayed 1 night

This was an overnight stop for an afternoon domestic flight the following day. It is a reasonable journey fron Delhi airport and an inexpesive journey in a taxi. It was a nice clean and quiet hotel with an excellent breakfast buffet. The staff were very helpful indeed and I pretty much overate! No subsequnt issues as a result so an extra bonus there!

10

Abhi

5 Apr 2024

·

Stayed 3 nights

buffet was good

10

Aditya

1 Oct 2025

·

Stayed 1 night

We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$113
February	US$180
March	US$98
April	US$112
May	US$80
June	US$80
July	US$84
August	US$80
September	US$99
October	US$102
November	US$168
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $64	3 $62
4 $63	5 $110	6 $123	7 $130	8 $123	9 $76	10 $65
11 $60	12 $110	13 $122	14 $117	15 $116	16 $65	17 $61
18 $62	19 $96	20 $116	21 $116	22 $117	23 $64	24 $70
25 $70	26 $111	27 $130	28 $117	29 $117	30 $63	31 $62

Hyatt Place Gurgaon Udyog Vihar

Prices for Hyatt Place Gurgaon Udyog Vihar

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds (Specialty Room)

Premier Suite

Room, 1 King Bed, Pool Access

Room, 1 King Bed (Specialty Room)

Room (2 Twin Beds)

Room, 2 Twin Beds

Room, 1 King Bed

Guest reviews of Hyatt Place Gurgaon Udyog Vihar

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Gurgaon Udyog Vihar

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $57	19 $77
20 $56	21 $116	22 $110	23 $122	24 $104	25 $70	26 $70
27 $69	28 $101	29 $101	30 $101