Renaissance Allentown Hotel
$195
/ night
Avg. for November
Prices for Renaissance Allentown Hotel
Select dates to see prices and availability
$195
/ night
Avg. for November
Monthly average prices
Nightly prices at Renaissance Allentown Hotel average $188 in February, the cheapest month, and $244 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $195 |
| February | $188 |
| March | $192 |
| April | $191 |
| May | $198 |
| June | $210 |
| July | $204 |
| August | $194 |
| September | $214 |
| October | $244 |
| November | $195 |
| December | $193 |
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Nov · $195
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Most expensive: October (~$244)
Cheapest: February (~$188)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a ...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a ballroom.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Allentown? This hotel has 7998 square feet (743 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at The Dime serving the guests of Renaissance Allentown Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Renaissance Allentown Hotel, you'll be centrally located in Allentown, a 1-minute drive from PPL Center and 12 minutes from Wind Creek Bethlehem Casino. This hotel is 7 mi (11.2 km) from Lehigh University and 4.3 mi (6.9 km) from Dorney Park & Wildwater Kingdom.
What's nearby
Lehigh Valley(0.1 miles)
PPL Center(0.1 miles)
Soldiers and Sailors Monument(0.1 miles)
Miller Symphony Hall(0.1 miles)
Allentown Art Museum(0.3 miles)
Lehigh County Heritage Center(0.5 miles)
Jordan Creek(0.5 miles)
Trout Hall(0.5 miles)
St. Luke's Hospital - Sacred Heart Campus(0.7 miles)
Little Lehigh Creek(0.7 miles)
Good Shepherd Hospital(0.9 miles)
America on Wheels Museum(1 miles)
Lehigh River(1 miles)
Allentown Fairgrounds(1.7 miles)
Cedar Creek Park(1.8 miles)
Lehigh Valley Intl. Airport (ABE)(6.3 miles)
Reading, PA (RDG-Reading Regional)(41.7 miles)
Parking
Restaurant
Room Service
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Location
12 North Seventh Street, Hamilton District, Allentown, Pennsylvania, United States of America
Lehigh Valley (0.1 miles)
PPL Center (0.1 miles)
Soldiers and Sailors Monument (0.1 miles)
Miller Symphony Hall (0.1 miles)
Allentown Art Museum (0.3 miles)
Lehigh County Heritage Center (0.5 miles)
Room options
7
Executive Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
395 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
395 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 4
426 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Executive Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)
Room details
1 King Bed
Sleeps 3
397 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Suite, 1 Bedroom, Smoking (Mobility Hearing Access, Roll-In Shower)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
429 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)
Room details
1 King Bed
Sleeps 3
398 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Executive Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
395 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Suite, 1 Bedroom, Smoking
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
426 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)
Room details
2 Queen Beds
Sleeps 4
391 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
398 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Renaissance Allentown Hotel
8.4
Very good
Based on 739 verified reviews
Who stays here?
Business
23%
Couple
35%
Family
31%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Renaissance Allentown Hotel, guests frequently praise the clean, modern rooms, friendly staff, and the extremely convenient location connected to the PPL Center, which makes attending concerts and hockey games easy with restaurants nearby.
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What guests think
At Renaissance Allentown Hotel, guests frequently praise the clean, modern rooms, friendly staff, and the extremely convenient location connected to the PPL Center, which makes attending concerts and hockey games easy with restaurants nearby.
Common drawbacks include confusing or congested parking, elevator issues, and noise from street traffic or arena events. Dining feedback is mixed, citing limited menus, slow or closed service after events, and an uneven breakfast experience. Some guests reported room assignment or billing problems and occasional lapses in front-desk or restaurant hospitality. Expect a convenient event-focused stay with strong cleanliness and location, but plan for parking, potential noise, and dining variability.
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AI-generated summary based on recent guest reviews
Facilities
Direct access to the PPL Center is a highlight, but parking (valet/garage) is often confusing or congested, especially during events, and sometimes involves a long walk. The elevator setup can be confusing and at times one was out of service.
Related guest reviews
8
Julie
Apr 16, 2025
·
Stayed 1 night
Stayed here to visit Muhlenberg College. Hotel is downtown close to school. Garage is hard to find. Hotel validates so cost is less but there’s still a charge. Long walk from garage to hotel though all Indoors. Hotel room has a very thin counter for a desk which was not comfortable for my husband and teen who were both trying g to do work. Nor was there a good desk lamp. The front desk suggested they try the library but it was overlooking the lobby so not really quiet and no desk height tables just coffee tables. My husband ended up using a table in the lounge leading into the restaurant to do work but there was loud elevator music playing overhead and people in and out of the restaurant constantly. Not really ideal. Didn’t love the barn door on The bathroom.
Stayed here to visit Muhlenberg College. Hotel is downtown close to school. Garage is hard to find. Hotel validates so cost is less but there’s still a charge. Long walk from garage to hotel though all Indoors. Hotel room has a very thin counter for a desk which was not comfortable for my husband and teen who were both trying g to do work. Nor was there a good desk lamp. The front desk suggested they try the library but it was overlooking the lobby so not really quiet and no desk height tables just coffee tables. My husband ended up using a table in the lounge leading into the restaurant to do work but there was loud elevator music playing overhead and people in and out of the restaurant constantly. Not really ideal. Didn’t love the barn door on The bathroom.
10
jim
Nov 10, 2023
·
Stayed 1 night
My sisters and I came for concert, our stay was wonderful. We didn’t know PPL Center was attached to hotel. Made it so so easy for us older gals. Would recommend highly.
My sisters and I came for concert, our stay was wonderful. We didn’t know PPL Center was attached to hotel. Made it so so easy for us older gals. Would recommend highly.
6
Reia
Nov 5, 2023
·
Stayed 1 night
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
6
Myla
Apr 13, 2025
·
Stayed 2 nights
This was an average hotel with a premium price. The parking for the hotel was ridiculous...they should let guests know that parking in the lot requires a less than convenient walk to the hotel. Additionally, the bed was like sleeping on a stone...so hard. The hotel itself is nice enough, but for the price point, I expected much more.
This was an average hotel with a premium price. The parking for the hotel was ridiculous...they should let guests know that parking in the lot requires a less than convenient walk to the hotel. Additionally, the bed was like sleeping on a stone...so hard. The hotel itself is nice enough, but for the price point, I expected much more.
10
Haley
Mar 16, 2025
·
Stayed 1 night
Love how the parking garage, hotel & PPL center are all connected.
Love how the parking garage, hotel & PPL center are all connected.
6
Chris
Sep 2, 2024
·
Stayed 2 nights
The elevator system could be better.
The elevator system could be better.
4
mike
Oct 17, 2025
·
Stayed 2 nights
The WiFi does not work anywhere in the hotel, the street outside is noisy as hell, the parking situation is awful and even worse if there’s an event. I would never stay here again, oh and massively overpriced.
The WiFi does not work anywhere in the hotel, the street outside is noisy as hell, the parking situation is awful and even worse if there’s an event. I would never stay here again, oh and massively overpriced.
6
Nicholas
Nov 6, 2023
·
ONLY ONE ELEVATOR WAS WORKING. VALET PARKING HAD ONLY ONE ADDENDANT. FOOD AT RESTAURANT WAS ONLY OK. NOT GREAT. BREAKFAST BUFFET WAS NOT GOOD.
ONLY ONE ELEVATOR WAS WORKING. VALET PARKING HAD ONLY ONE ADDENDANT. FOOD AT RESTAURANT WAS ONLY OK. NOT GREAT. BREAKFAST BUFFET WAS NOT GOOD.
10
Julie
Sep 25, 2025
·
Stayed 1 night
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
8
Ashley
Feb 16, 2025
·
Stayed 1 night
What was unique is that you have to use your key to have access to the lights, Tv and Thermostat in the room. The room was very nice but we found a pepperoni on the couch and we had a dirty towel in the mix of our clean ones. They did not have water in the lobby to access you had to pay $4 a bottle and it wasn’t a big bottle. We were a little confused with getting from the garage to the hotel- as they have two sets of elevators and takes you into the PPL center. Overall a decent hotel. We would stay again for the convenience.
What was unique is that you have to use your key to have access to the lights, Tv and Thermostat in the room. The room was very nice but we found a pepperoni on the couch and we had a dirty towel in the mix of our clean ones. They did not have water in the lobby to access you had to pay $4 a bottle and it wasn’t a big bottle. We were a little confused with getting from the garage to the hotel- as they have two sets of elevators and takes you into the PPL center. Overall a decent hotel. We would stay again for the convenience.
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AI-generated summary based on recent guest reviews
Cleanliness
Guests consistently describe the hotel and rooms as very clean. A few isolated lapses were noted, such as missed items in rooms or crumbs in the restaurant area.
Related guest reviews
10
Melissa
Mar 16, 2025
·
Stayed 1 night
The hotel was very clean and decorated beautifully. It’s attached to the PPL center so it’s a great option if you are going to a concert.
The hotel was very clean and decorated beautifully. It’s attached to the PPL center so it’s a great option if you are going to a concert.
10
Jeffrey
Jan 10, 2023
·
Stayed 19,365 nights
It was super clean and close to everything I was in town for!!!! I’ll definitely be back!!!!!
It was super clean and close to everything I was in town for!!!! I’ll definitely be back!!!!!
8
Jeff
Dec 2, 2024
·
Stayed 3 nights
Buffet wasn’t good. Food was lukewarm, waitress forgot to take our order for eggs/waffles, seemed a bit unorganized. Restaurant didn’t appear as clean as the rest of the property. Lots of crumbs by the windows that needed cleaned. Bacon excellent
Buffet wasn’t good. Food was lukewarm, waitress forgot to take our order for eggs/waffles, seemed a bit unorganized. Restaurant didn’t appear as clean as the rest of the property. Lots of crumbs by the windows that needed cleaned. Bacon excellent
10
Diego
Feb 18, 2024
·
Stayed 2 nights
Very clean, the whole hotel has a great scent.
Very clean, the whole hotel has a great scent.
10
Steven
Jun 29, 2024
·
Stayed 1 night
Clean, nice rooms
Clean, nice rooms
10
Nadia
Sep 29, 2025
·
Stayed 1 night
Clean hoel, clean and beautiful room, friendly staff. Would come back!
Clean hoel, clean and beautiful room, friendly staff. Would come back!
10
Mathieu
Sep 30, 2025
·
Stayed 1 night
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
10
Christy
Feb 15, 2025
·
Stayed 1 night
Really great stay cool vibe and clean!! Comfy bed!!
Really great stay cool vibe and clean!! Comfy bed!!
10
Sandi
Jun 2, 2024
·
Stayed 1 night
Very clean. We were there for a concert at PPL center. Perfect location.
Very clean. We were there for a concert at PPL center. Perfect location.
8
Ashley
Feb 16, 2025
·
Stayed 1 night
What was unique is that you have to use your key to have access to the lights, Tv and Thermostat in the room. The room was very nice but we found a pepperoni on the couch and we had a dirty towel in the mix of our clean ones. They did not have water in the lobby to access you had to pay $4 a bottle and it wasn’t a big bottle. We were a little confused with getting from the garage to the hotel- as they have two sets of elevators and takes you into the PPL center. Overall a decent hotel. We would stay again for the convenience.
What was unique is that you have to use your key to have access to the lights, Tv and Thermostat in the room. The room was very nice but we found a pepperoni on the couch and we had a dirty towel in the mix of our clean ones. They did not have water in the lobby to access you had to pay $4 a bottle and it wasn’t a big bottle. We were a little confused with getting from the garage to the hotel- as they have two sets of elevators and takes you into the PPL center. Overall a decent hotel. We would stay again for the convenience.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and often spacious, with some pleasant views. Several guests reported noise from street or arena areas and mixed comfort (firm mattresses or layout/amenity quirks like a non-working fridge).
Related guest reviews
8
Julie
Apr 16, 2025
·
Stayed 1 night
Stayed here to visit Muhlenberg College. Hotel is downtown close to school. Garage is hard to find. Hotel validates so cost is less but there’s still a charge. Long walk from garage to hotel though all Indoors. Hotel room has a very thin counter for a desk which was not comfortable for my husband and teen who were both trying g to do work. Nor was there a good desk lamp. The front desk suggested they try the library but it was overlooking the lobby so not really quiet and no desk height tables just coffee tables. My husband ended up using a table in the lounge leading into the restaurant to do work but there was loud elevator music playing overhead and people in and out of the restaurant constantly. Not really ideal. Didn’t love the barn door on The bathroom.
Stayed here to visit Muhlenberg College. Hotel is downtown close to school. Garage is hard to find. Hotel validates so cost is less but there’s still a charge. Long walk from garage to hotel though all Indoors. Hotel room has a very thin counter for a desk which was not comfortable for my husband and teen who were both trying g to do work. Nor was there a good desk lamp. The front desk suggested they try the library but it was overlooking the lobby so not really quiet and no desk height tables just coffee tables. My husband ended up using a table in the lounge leading into the restaurant to do work but there was loud elevator music playing overhead and people in and out of the restaurant constantly. Not really ideal. Didn’t love the barn door on The bathroom.
6
Myla
Apr 13, 2025
·
Stayed 2 nights
This was an average hotel with a premium price. The parking for the hotel was ridiculous...they should let guests know that parking in the lot requires a less than convenient walk to the hotel. Additionally, the bed was like sleeping on a stone...so hard. The hotel itself is nice enough, but for the price point, I expected much more.
This was an average hotel with a premium price. The parking for the hotel was ridiculous...they should let guests know that parking in the lot requires a less than convenient walk to the hotel. Additionally, the bed was like sleeping on a stone...so hard. The hotel itself is nice enough, but for the price point, I expected much more.
4
Kelly
Apr 24, 2023
·
Stayed 1 night
The hotel was beautiful, however our room was located right next to doors leading to the elevators that would slam every time a guest would pass through them. It was disturbing to sleep because of that. The mattress was also not comfortable.
The hotel was beautiful, however our room was located right next to doors leading to the elevators that would slam every time a guest would pass through them. It was disturbing to sleep because of that. The mattress was also not comfortable.
6
Mary
May 26, 2025
·
Stayed 1 night
No microwave an enemy refrigerator was not working properly and then everything was okay
No microwave an enemy refrigerator was not working properly and then everything was okay
10
Jennifer
Feb 18, 2025
·
Stayed 3 nights
The hotel room was very spacious and updated.The hotel is in a convenient location. I would definately stay again. The only issues we had were with the valet location and service in the restaurant. The valet is on the street and at one point when we returned there was an event in the arena. There was no space to attempt to return the car to the valet and we had to drive in circles for a while until space was available. In addition, we ate breakfast in the hotel one morning and it took over 30 minutes (almost 45 minutes) to receive our food. There were only 3 parties in the restaurant at the time, it was not busy at all and we only ordered simple breakfast food.
The hotel room was very spacious and updated.The hotel is in a convenient location. I would definately stay again. The only issues we had were with the valet location and service in the restaurant. The valet is on the street and at one point when we returned there was an event in the arena. There was no space to attempt to return the car to the valet and we had to drive in circles for a while until space was available. In addition, we ate breakfast in the hotel one morning and it took over 30 minutes (almost 45 minutes) to receive our food. There were only 3 parties in the restaurant at the time, it was not busy at all and we only ordered simple breakfast food.
4
mike
Oct 17, 2025
·
Stayed 2 nights
The WiFi does not work anywhere in the hotel, the street outside is noisy as hell, the parking situation is awful and even worse if there’s an event. I would never stay here again, oh and massively overpriced.
The WiFi does not work anywhere in the hotel, the street outside is noisy as hell, the parking situation is awful and even worse if there’s an event. I would never stay here again, oh and massively overpriced.
8
Courtney
May 24, 2023
·
Stayed 1 night
The property itself is lovely, with the PPL center attached to it which is great if your going to a concert. But this makes parking a little crazy. If you’re not going to a concert, it can be loud, we heard the opening act in our bathroom on the 5th floor. Some areas around the hotel feel a little unsafe.
The property itself is lovely, with the PPL center attached to it which is great if your going to a concert. But this makes parking a little crazy. If you’re not going to a concert, it can be loud, we heard the opening act in our bathroom on the 5th floor. Some areas around the hotel feel a little unsafe.
10
Barry
Jun 29, 2024
·
Stayed 1 night
Could keep the fan on constantly. Helps to muffle noise from the street
Could keep the fan on constantly. Helps to muffle noise from the street
10
Atisha
Jul 17, 2025
·
Stayed 1 night
Awesome Stay! The person that checked me in was super nice, pleasant, and very helpful with restaurants, directions etc. Ill definitely stay again The room was very clean and spacious
Awesome Stay! The person that checked me in was super nice, pleasant, and very helpful with restaurants, directions etc. Ill definitely stay again The room was very clean and spacious
10
Thomas
Dec 18, 2022
·
Stayed 19,343 nights
Industrial moderm look with a comfy cozy feel
Industrial moderm look with a comfy cozy feel
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, professional, and helpful across the hotel and valet. However, there are notable lapses including poor communication or responsiveness, rude restaurant hosting, room-type mix-ups, and a rare last-minute cancellation.
Related guest reviews
6
Reia
Nov 5, 2023
·
Stayed 1 night
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
6
Barbara
Feb 26, 2023
·
Stayed 1 night
The front desk attendant on 2/24 was FANTASTIC!!! He gave us a list of restaurants for the town that we would be in that evening. Very helpful and EXTREMELY friendly!!!! The next morning; however, we were leaving for the airport and the woman at the front desk did not mention that the valet was not there. He was having car troubles and wasn't even on site yet. Had we not asked who knows how long they would have had us standing there waiting. It wasn't until after we asked where the valet was that they gave us the keys to our car and we had to go retrieve it ourselves.
The front desk attendant on 2/24 was FANTASTIC!!! He gave us a list of restaurants for the town that we would be in that evening. Very helpful and EXTREMELY friendly!!!! The next morning; however, we were leaving for the airport and the woman at the front desk did not mention that the valet was not there. He was having car troubles and wasn't even on site yet. Had we not asked who knows how long they would have had us standing there waiting. It wasn't until after we asked where the valet was that they gave us the keys to our car and we had to go retrieve it ourselves.
2
Tami
Oct 28, 2024
·
Stayed 1 night
We drove 3 hours to stay at the Rennaissance hotel for the Godsmack Concert only to be told upon our arrival that our room was canceled. Supposedly for a leak but how convenient that the Fordham Football team were able to get rooms. Carson Dodge, the manager was horrible he has no empathy for customers. I would not recommend this place at all to stay. We had our pet with us so to find another place to stay at such short notice was not feasible. We ended up having to drive another 3 hours home without seeing the concert which we lost $635 for our tickets we could not resell. If I could give a negative 0 rating for the front desk I would, they need to go to a training on how to treat customers.
We drove 3 hours to stay at the Rennaissance hotel for the Godsmack Concert only to be told upon our arrival that our room was canceled. Supposedly for a leak but how convenient that the Fordham Football team were able to get rooms. Carson Dodge, the manager was horrible he has no empathy for customers. I would not recommend this place at all to stay. We had our pet with us so to find another place to stay at such short notice was not feasible. We ended up having to drive another 3 hours home without seeing the concert which we lost $635 for our tickets we could not resell. If I could give a negative 0 rating for the front desk I would, they need to go to a training on how to treat customers.
10
david
Sep 24, 2025
·
Stayed 1 night
Hotel is attached to the PPL Center which made everything very convenient. I believe the hotel was fully booked for the day but the staff was very courteous and helpful and the hotel was quiet and clean. Would definitely stay there again.
Hotel is attached to the PPL Center which made everything very convenient. I believe the hotel was fully booked for the day but the staff was very courteous and helpful and the hotel was quiet and clean. Would definitely stay there again.
2
Mahmoud
Oct 16, 2025
·
Stayed 1 night
Really bad customer service
Really bad customer service
10
Thomas
Mar 31, 2025
·
Stayed 1 night
Receptionist was very helpful to me with transferring Marriott points to my reservation. Very pleasant staff.
Receptionist was very helpful to me with transferring Marriott points to my reservation. Very pleasant staff.
10
Mathieu
Sep 30, 2025
·
Stayed 1 night
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
10
Celeste
Jan 28, 2024
·
Stayed 1 night
Amazing staff!! Comfortable stay. I felt safe the whole time. I will definitely be back!!
Amazing staff!! Comfortable stay. I felt safe the whole time. I will definitely be back!!
10
Julie
Sep 25, 2025
·
Stayed 1 night
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
8
Thomas
Mar 16, 2025
·
Stayed 1 night
I had booked a king room but was given a 2 queen bed room without asking if that was ok. A king room was made available and we took it but it would have been nicer if we were made aware or this or offered the change without feeling like it was forced on us.
I had booked a king room but was given a 2 queen bed room without asking if that was ok. A king room was made available and we took it but it would have been nicer if we were made aware or this or offered the change without feeling like it was forced on us.
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AI-generated summary based on recent guest reviews
Location
Central downtown location with direct access to the PPL Center is a major plus for concerts and events, and restaurants are within walking distance. Some guests noted traffic noise, wayfinding challenges, or an occasionally uncomfortable feel in the immediate area.
Related guest reviews
10
Mike
May 19, 2023
·
Stayed 1 night
Very efficient for the concert i went to. And front desk people very polite and helpful. Rooms clean and had a pleasant stay
Very efficient for the concert i went to. And front desk people very polite and helpful. Rooms clean and had a pleasant stay
10
david
Sep 24, 2025
·
Stayed 1 night
Hotel is attached to the PPL Center which made everything very convenient. I believe the hotel was fully booked for the day but the staff was very courteous and helpful and the hotel was quiet and clean. Would definitely stay there again.
Hotel is attached to the PPL Center which made everything very convenient. I believe the hotel was fully booked for the day but the staff was very courteous and helpful and the hotel was quiet and clean. Would definitely stay there again.
10
Benjamin
Mar 20, 2023
·
Stayed 1 night
Beautiful hotel. Room was spacious and very clean. Front desk hotel staff were so friendly and helpful. Hotel right in the heart of downtown. Plenty of restaurants within walking distance. On site restaurant Dime is high end, but worth the price. Would definitely recommend
Beautiful hotel. Room was spacious and very clean. Front desk hotel staff were so friendly and helpful. Hotel right in the heart of downtown. Plenty of restaurants within walking distance. On site restaurant Dime is high end, but worth the price. Would definitely recommend
10
Noel
Feb 5, 2024
·
Stayed 1 night
Just tried to stay at a hotel close to the ppl center , but this place is attached. So cool to walk out of your room and right into the stadium. Awesome quick get away👍
Just tried to stay at a hotel close to the ppl center , but this place is attached. So cool to walk out of your room and right into the stadium. Awesome quick get away👍
10
Robert
May 6, 2024
·
Stayed 1 night
Great location
Great location
10
jennifer
Sep 24, 2023
·
Stayed 1 night
Very nice up to date / modern place to stay. Location is amazing for concerts and events at ppl center. Staff was amazing
Very nice up to date / modern place to stay. Location is amazing for concerts and events at ppl center. Staff was amazing
8
Victor
Jul 9, 2023
·
Stayed 1 night
Area getting to the hotel didn't look so safe. Homeless people standing right outside. Dunkin Donuts 2 blocks away.
Area getting to the hotel didn't look so safe. Homeless people standing right outside. Dunkin Donuts 2 blocks away.
10
Sandi
Jun 2, 2024
·
Stayed 1 night
Very clean. We were there for a concert at PPL center. Perfect location.
Very clean. We were there for a concert at PPL center. Perfect location.
8
Courtney
May 24, 2023
·
Stayed 1 night
The property itself is lovely, with the PPL center attached to it which is great if your going to a concert. But this makes parking a little crazy. If you’re not going to a concert, it can be loud, we heard the opening act in our bathroom on the 5th floor. Some areas around the hotel feel a little unsafe.
The property itself is lovely, with the PPL center attached to it which is great if your going to a concert. But this makes parking a little crazy. If you’re not going to a concert, it can be loud, we heard the opening act in our bathroom on the 5th floor. Some areas around the hotel feel a little unsafe.
10
Julie
Sep 25, 2025
·
Stayed 1 night
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
We stayed at this property for a concert that was held in the PPL Center in downtown Allentown, PA. The valet service was very courteous and professional. It was nice being warmly greeted by the personel working the front desk. The location was key as the hotel has its own entrance straight into the PPL Center. There are plenty of food options right in the vicinity.
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AI-generated summary based on recent guest reviews
Dining
Dining feedback is mixed: some enjoyed breakfast or the restaurant/bar. Others found menus limited, service slow or closed after events, buffet quality lukewarm to average, and no room service.
Related guest reviews
6
Reia
Nov 5, 2023
·
Stayed 1 night
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
The hotel is very clean and it was quiet after a rock concert. It seemed understaffed at the front desk. Available staff seemed uninformed and uninterested. The valets for parking were very friendly and helpful however, the street was very disorganized already at 5 pm. There was a concert, a charity event, and a business convention all booked on the same day. It seemed the available hotel staff couldn't handle it. The hotel restaurant, The Dime, was closed after the concert was over, by 10 pm on a Saturday night and the hotel does not offer room service, which left the option of uber eats for concert-goers. Ridiculous. We paid over $400 for the room for one night and couldn't even get something to eat at the hotel. There are only 2 elevators in the hotel and one of them was non-functional which caused a wait for elevators.
10
Patricia
Apr 2, 2023
·
Stayed 2 nights
Lovely hotel, great food and service at The Dime, convenient access for hockey game at the PPL and very friendly, competent staff at the hotel’s front desk.
Lovely hotel, great food and service at The Dime, convenient access for hockey game at the PPL and very friendly, competent staff at the hotel’s front desk.
10
Nathan
Mar 4, 2025
·
Stayed 2 nights
The room was really great as was the hotel. The restaurant seemed quite lonely as maybe it was the off season. And like any hotels where there aren't many people at the restaurant, the service, while nice, was slow. I ordered an omelette that took forever. And also, not only was there no room service, no one answered the phone. But the rooms themselves and the hotel are really nice.
The room was really great as was the hotel. The restaurant seemed quite lonely as maybe it was the off season. And like any hotels where there aren't many people at the restaurant, the service, while nice, was slow. I ordered an omelette that took forever. And also, not only was there no room service, no one answered the phone. But the rooms themselves and the hotel are really nice.
8
Jeff
Dec 2, 2024
·
Stayed 3 nights
Buffet wasn’t good. Food was lukewarm, waitress forgot to take our order for eggs/waffles, seemed a bit unorganized. Restaurant didn’t appear as clean as the rest of the property. Lots of crumbs by the windows that needed cleaned. Bacon excellent
Buffet wasn’t good. Food was lukewarm, waitress forgot to take our order for eggs/waffles, seemed a bit unorganized. Restaurant didn’t appear as clean as the rest of the property. Lots of crumbs by the windows that needed cleaned. Bacon excellent
8
Nicole
Jan 30, 2023
·
Stayed 2 nights
The staff at this hotel are top notch! From the time we checked in, until the time we checked out, everyone was friendly and helpful. The room decor is fun. The bed was not very comfortable (hard), nor were the pillows (very squishy and flat) or towels (scratchy). The staff were helpful in providing additional pillows and towels. We purchased breakfast at The Dime (in-hotel restaurant) when we made our reservation. The meal was not very good and we'd wished we'd gone elsewhere. Additionally, we ordered two drinks from the bar. Apparently, the bar is not staffed for weekend breakfasts, so our server had to run around to make the drinks himself, resulting in them being delivered about 20-30 minutes later, and right as we were finishing our food. This is unfair to guests and the restaurant wait staff (since our server needed to make drinks, other servers needed to jump in to help with ordering food items).
The staff at this hotel are top notch! From the time we checked in, until the time we checked out, everyone was friendly and helpful. The room decor is fun. The bed was not very comfortable (hard), nor were the pillows (very squishy and flat) or towels (scratchy). The staff were helpful in providing additional pillows and towels. We purchased breakfast at The Dime (in-hotel restaurant) when we made our reservation. The meal was not very good and we'd wished we'd gone elsewhere. Additionally, we ordered two drinks from the bar. Apparently, the bar is not staffed for weekend breakfasts, so our server had to run around to make the drinks himself, resulting in them being delivered about 20-30 minutes later, and right as we were finishing our food. This is unfair to guests and the restaurant wait staff (since our server needed to make drinks, other servers needed to jump in to help with ordering food items).
10
Jennifer
Feb 18, 2025
·
Stayed 3 nights
The hotel room was very spacious and updated.The hotel is in a convenient location. I would definately stay again. The only issues we had were with the valet location and service in the restaurant. The valet is on the street and at one point when we returned there was an event in the arena. There was no space to attempt to return the car to the valet and we had to drive in circles for a while until space was available. In addition, we ate breakfast in the hotel one morning and it took over 30 minutes (almost 45 minutes) to receive our food. There were only 3 parties in the restaurant at the time, it was not busy at all and we only ordered simple breakfast food.
The hotel room was very spacious and updated.The hotel is in a convenient location. I would definately stay again. The only issues we had were with the valet location and service in the restaurant. The valet is on the street and at one point when we returned there was an event in the arena. There was no space to attempt to return the car to the valet and we had to drive in circles for a while until space was available. In addition, we ate breakfast in the hotel one morning and it took over 30 minutes (almost 45 minutes) to receive our food. There were only 3 parties in the restaurant at the time, it was not busy at all and we only ordered simple breakfast food.
10
Mathieu
Sep 30, 2025
·
Stayed 1 night
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
Amazing. Very clean, staff was great especially the one working at The Dime. Breakfast was great. Will be back as soon as there’s another event that we’re interested in.
6
Nicholas
Nov 6, 2023
·
ONLY ONE ELEVATOR WAS WORKING. VALET PARKING HAD ONLY ONE ADDENDANT. FOOD AT RESTAURANT WAS ONLY OK. NOT GREAT. BREAKFAST BUFFET WAS NOT GOOD.
ONLY ONE ELEVATOR WAS WORKING. VALET PARKING HAD ONLY ONE ADDENDANT. FOOD AT RESTAURANT WAS ONLY OK. NOT GREAT. BREAKFAST BUFFET WAS NOT GOOD.
8
Olga
Sep 20, 2025
·
Stayed 3 nights
Good hotel. Breakfast limited and dinner menu extremely limited. Overall the hotel very good.
Good hotel. Breakfast limited and dinner menu extremely limited. Overall the hotel very good.
10
Kristina
Jul 31, 2023
·
Stayed 1 night
Connected to PPL arena - so convenient! Valet was friendly. The front desk made my son a balloon animal while we were checking in. Restaurant was great and the bartender Zack was super nice! Hotel was super clean and beautiful. Will definitely be back.
Connected to PPL arena - so convenient! Valet was friendly. The front desk made my son a balloon animal while we were checking in. Restaurant was great and the bartender Zack was super nice! Hotel was super clean and beautiful. Will definitely be back.
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AI-generated summary based on recent guest reviews
10
Dave
Sep 27, 2026
·
Stayed 1 night
Room was incredibly clean. Very nice hotel. Will stay here again next time in the area.
Room was incredibly clean. Very nice hotel. Will stay here again next time in the area.
10
Kristin
Aug 22, 2026
·
Stayed 1 night
The only issues was breakfast this morning. Waited a half an hour, there were 4 people working, never got a table and only 3 tables were occupied. Ended up leaving and going to sunrise diner.
The only issues was breakfast this morning. Waited a half an hour, there were 4 people working, never got a table and only 3 tables were occupied. Ended up leaving and going to sunrise diner.
6
Tom
Aug 22, 2026
·
Stayed 1 night
Not the nicest neighborhood and the parking is very confusing. Also, the restaurant/bar has very irregular hours.
Not the nicest neighborhood and the parking is very confusing. Also, the restaurant/bar has very irregular hours.
10
Sarah
Jul 28, 2026
·
Stayed 1 night
The hotel was nice and good location!
The hotel was nice and good location!
8
Gayane
Jul 10, 2026
·
Stayed 3 nights
This hotel location is great, lots of restaurants and coffee shops around. Room was big, shower was great, bed was comfy. However had to wait for our breakfast at their restaurant for 30 minutes to be prepared, and there were no other people at that moment. I would probably stay there again.
This hotel location is great, lots of restaurants and coffee shops around. Room was big, shower was great, bed was comfy. However had to wait for our breakfast at their restaurant for 30 minutes to be prepared, and there were no other people at that moment. I would probably stay there again.
FAQs about Renaissance Allentown Hotel
Is parking available at the hotel?
Self parking is available on-site for a fee of USD 16.00 per day, which includes in/out privileges. Valet parking is also offered at a rate of USD 25 per day.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 16 to 20 per person.
Does the hotel allow pets?
The hotel allows pets in specific rooms only, with a maximum pet fee of USD 75 per pet, per night. A pet deposit of USD 50.00 per night is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the hotel's location in relation to nearby attractions?
The hotel is centrally located in Allentown, within a 15-minute drive of Dorney Park & Wildwater Kingdom and Wind Creek Bethlehem Casino. It is 7 miles from Lehigh University and just 0.1 miles from Lehigh Valley.
What are the hotel's policies for guests staying with children?
Children are welcome at the hotel. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 226.063713180542USD
- 2026-11-04: 215.0130178756714USD
- 2026-11-05: 205.28883002471926USD
- 2026-11-06: 313.33557637023927USD
- 2026-11-07: 252.84411797332766USD
- 2026-11-08: 139.3884235725403USD
- 2026-11-09: 179.35760543060303USD
- 2026-11-10: 200.9669478607178USD
- 2026-11-11: 195.5862191848755USD
- 2026-11-12: 218.84606618499757USD
- 2026-11-13: 195.5862191848755USD
- 2026-11-14: 196.64508279418945USD
- 2026-11-15: 151.17563527679445USD
- 2026-11-16: 207.4497625579834USD
- 2026-11-17: 902.7521900024415USD
- 2026-11-18: 198.80601532745362USD
- 2026-11-19: 171.23259553527834USD
- 2026-11-20: 194.64038697052004USD
- 2026-11-21: 202.08743076324464USD
- 2026-11-22: 142.76975664138794USD
- 2026-11-23: 179.30359451293947USD
- 2026-11-24: 166.39199313354493USD
- 2026-11-25: 179.07748043060303USD
- 2026-11-26: 168.5529256668091USD
- 2026-11-27: 182.0687688446045USD
- 2026-11-28: 178.27713061523437USD
- 2026-11-29: 139.38030227279663USD
- 2026-11-30: 176.07617289733886USD
- 2026-12-01: 201.2445082397461USD
- 2026-12-02: 193.07352323913574USD
- 2026-12-03: 171.572185546875USD
- 2026-12-04: 389.62877590942384USD
- 2026-12-05: 216.09349269104004USD
- 2026-12-06: 151.76457483673096USD
- 2026-12-07: 173.07488246154787USD
- 2026-12-08: 201.08698921966553USD
- 2026-12-09: 211.29141089630127USD
- 2026-12-10: 171.23259553527834USD
- 2026-12-11: 234.88282919311524USD
- 2026-12-12: 216.2223221511841USD
- 2026-12-13: 161.7378557739258USD
- 2026-12-14: 177.19665579986574USD
- 2026-12-15: 198.08569878387453USD
- 2026-12-16: 190.16226809692384USD
- 2026-12-17: 171.572185546875USD
- 2026-12-18: 206.08916274261475USD
- 2026-12-19: 199.99635850524902USD
- 2026-12-20: 151.46543744659425USD
- 2026-12-21: 176.07617289733886USD
- 2026-12-22: 181.5785500946045USD
- 2026-12-23: 176.07617289733886USD
- 2026-12-24: 171.64137902069092USD
- 2026-12-25: 193.07352323913574USD
- 2026-12-26: 196.98521992492675USD
- 2026-12-27: 151.86570639038086USD
- 2026-12-28: 177.07661444091798USD
- 2026-12-29: 181.4525417175293USD
- 2026-12-30: 176.07617289733886USD
- 2026-12-31: 238.80331398010256USD
- 2027-01-01: 174.5051715774536USD
- 2027-01-02: 168.5529256668091USD
- 2027-01-03: 180.4780883331299USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 16 to 20 per person
- Self parking fee: USD 16.00 per day (in/out privileges)
- Valet parking fee: USD 25 per day
- Pet deposit: USD 50.00 per night
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Room Service
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Services
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Activities
Fitness Center (nearby)
General
Room Service
Restaurant
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi