Real Inn Cancún
70 $US
/nuit
Moyenne pour octobre
Prix pour Real Inn Cancún
Sélectionnez les dates pour voir les prix et les disponibilités
70 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Real Inn Cancún, les prix par nuit s'élèvent en moyenne à 65 $US pendant le mois le moins cher (novembre) et à 97 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 82 $US |
| février | 97 $US |
| mars | 86 $US |
| octobre | 70 $US |
| novembre | 65 $US |
| décembre | 81 $US |
J
F
M
oct. · 70 $US
O
N
D
Le plus cher : février (env. 97 $US)
Le moins cher : novembre (env. 65 $US)
À propos de cet établissement
.Alarm clockWake-up serviceIndividually adjustable air conditioningCentrally regulated air conditioningIroning setTVDirect dial telephoneHairdryerSmoke detectorSatellite TV DeskSafe.Room size (sqm)Wi-fi.ROOM ONLY. BED AND BREAKFAST.Year of ...
Emplacement
Situ 500 m de la plage, 4 km de Punta Cancun, 6 km du centre de Cancun et 13km du lieu archologique dEl Rey.
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Boulevard Kukulcán km. 5.5, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Options de chambre
5
Junior Suite Boulevard View
1 Très Grand Lit Double
Couchages 2
484 ft²
Vue sur la villeClimatisationCoffre-fortSalle de bain privée
6
Chambre Exécutive Laguna
1 Lit Double
Couchages 2
215 ft²
Vue sur le lacVue sur la piscineClimatisationCoffre-fortSalle de bain privée
6
Chambre Lits Jumeaux Deluxe (Vue Sur Le Lagon)
2 Lits Doubles
Couchages 3
344 ft²
Vue sur le lacVue sur la piscineClimatisationCoffre-fortSalle de bain privée
6
Deluxe King Boulevard View
1 Très Grand Lit Double
Couchages 2
344 ft²
Vue sur la villeClimatisationCoffre-fortSalle de bain privée
8
Deluxe Two Beds Boulevard View
2 Lits Doubles
Couchages 3
344 ft²
Vue sur la villeClimatisationCoffre-fortSalle de bain privée
9
Laguna Junior Suite
1 Très Grand Lit Double
Couchages 2
484 ft²
Vue sur le lacVue sur la piscineClimatisationCoffre-fortSalle de bain privée
9
Chambre Deluxe (Vue Sur Le Lagon)
1 Très Grand Lit Double
Couchages 2
344 ft²
Vue sur le lacVue sur la piscineClimatisationCoffre-fortSalle de bain privée
6
Suite Principale Laguna
1 Très Grand Lit Double
Couchages 2
484 ft²
Vue sur le lacVue sur la piscineClimatisationCoffre-fortSalle de bain privée
6
Chambre Double Exécutive
1 Lit Double
Couchages 2
215 ft²
Vue sur la villeClimatisationCoffre-fortSalle de bain privée
Avis des voyageurs sur Real Inn Cancún
7.2
Bien
Basé sur 2 414 avis vérifiés
Qui séjourne ici ?
Affaires
10%
Couples
43%
Familles
24%
Groupes
17%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Real Inn Cancún offre des vues sur la lagune, une piscine simple et un emplacement pratique près de Playa Langosta et des lignes de bus, mais de nombreux commentaires font état de chambres vieillottes, de problèmes d'entretien, d'une eau chaude intermittente et d'un bruit de circulation important dans les chambres donnant sur le boulevard.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Real Inn Cancún offre des vues sur la lagune, une piscine simple et un emplacement pratique près de Playa Langosta et des lignes de bus, mais de nombreux commentaires font état de chambres vieillottes, de problèmes d'entretien, d'une eau chaude intermittente et d'un bruit de circulation important dans les chambres donnant sur le boulevard.
La propreté et le service de chambre sont irréguliers, avec des signalements d'odeurs de moisi, de linge usé, de serviettes manquantes et de nuisibles occasionnels, bien que certains clients aient trouvé certains espaces très propres. Les commentaires sur le service sont mitigés : beaucoup louent le personnel chaleureux du restaurant et les bagagistes, tandis que d'autres décrivent une réception peu serviable, des réponses lentes et une confusion quant à ce qui est inclus. La restauration suscite des réactions mitigées : le petit-déjeuner « continental » est très limité et les prix peuvent sembler élevés, bien que la terrasse côté lagon soit agréable. Attendez-vous à un séjour économique avec de belles vues et des liaisons de transport pratiques, mais avec un entretien et un confort variables.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient la piscine et la terrasse donnant sur la lagune, mais les installations sont basiques : le bar est petit, il n'y a pas de bar au bord de la piscine et la salle de sport est petite ou parfois fermée. Un parking et un Starbucks dans le hall sont disponibles, bien que certaines zones présentent des signes d'usure.
Avis de voyageur à ce sujet
10
shauna
10 févr. 2024
·
This property was excellent. The staff are so helpful and kind. The restaurant is good, and has a beautiful lagoon view. The only thing that I would say needs a bit of improvement is the wifi connectivity. It would also be nice if the hot tub was heated. I would definitely stay here again!
This property was excellent. The staff are so helpful and kind. The restaurant is good, and has a beautiful lagoon view. The only thing that I would say needs a bit of improvement is the wifi connectivity. It would also be nice if the hot tub was heated. I would definitely stay here again!
4
Herbert William
3 mars 2025
·
A séjourné 14 nuits
The continental breakfast is very limited, coffee or juice,fruit and toast. That is not a continental breakfast. Terrible service and most of the we didn't get toast for about 20 minutes if at all. I paid extra to expedia for lagoon view with balcony which i didn't get, was told the balcony is another $200 US. There are pictures on expedia of balconies with lounge chairs that don't exist. Scuba diving classes in the pool every day that is not mentioned in your add. Will never book a hotel with expedia again.
The continental breakfast is very limited, coffee or juice,fruit and toast. That is not a continental breakfast. Terrible service and most of the we didn't get toast for about 20 minutes if at all. I paid extra to expedia for lagoon view with balcony which i didn't get, was told the balcony is another $200 US. There are pictures on expedia of balconies with lounge chairs that don't exist. Scuba diving classes in the pool every day that is not mentioned in your add. Will never book a hotel with expedia again.
10
RICARDO
3 janv. 2025
·
A séjourné 3 nuits
El personal muy amable, desde el botones, las y los meseros, recepción hasta el personal de limpieza! Sugiero que instalen más máquinas para hacer hielo en cada piso y coloquen un frigobar, ya que las habitaciones son muy amplias!
El personal muy amable, desde el botones, las y los meseros, recepción hasta el personal de limpieza! Sugiero que instalen más máquinas para hacer hielo en cada piso y coloquen un frigobar, ya que las habitaciones son muy amplias!
8
Carlos Alberto
28 déc. 2024
·
A séjourné 3 nuits
Agradable vista a laguna, cuartos amplios, restaurante agradable, gimnasio bien!
Agradable vista a laguna, cuartos amplios, restaurante agradable, gimnasio bien!
2
Justin
23 oct. 2025
·
A séjourné 3 nuits
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
10
Rodney
26 mai 2025
·
A séjourné 2 nuits
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
This property is very good for a for several reasons, first the rates are very good. I think it's because it's on the lagoon side. It's located almost directly in front of langosta beach which in my opinion is one of the most beautiful public beaches in the hotel zone. The pool was also a nice size. Starbucks in the lobby, it's on the bus line. It could use some new beds, no mini fridge or safe. Hard not to like the price and location if you don't need your hand held.
10
Michel
21 mars 2025
·
A séjourné 5 nuits
Nice hotel ! Breakfast toast too dry , missing pool chairs
Nice hotel ! Breakfast toast too dry , missing pool chairs
10
John
5 août 2025
·
A séjourné 2 nuits
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
10
Regiane
4 août 2025
·
A séjourné 2 nuits
Hotel muito bem localizado e com bons itens de conforto, inclusive uma piscina com vista para a lagoa.
Hotel muito bem localizado e com bons itens de conforto, inclusive uma piscina com vista para a lagoa.
8
Amala Mary
22 sept. 2025
·
A séjourné 3 nuits
The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice
The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est irrégulière, avec des signalements récurrents d'odeurs de moisi, de linge taché ou très usé, de serviettes manquantes et de nuisibles occasionnels ; certains ascenseurs et couloirs ont été décrits comme sales. Un certain nombre d'invités ont également trouvé les chambres et les espaces communs propres.
Avis de voyageur à ce sujet
4
Salvador
8 janv. 2025
·
A séjourné 1 nuit
Los pasillos tenían mal olor, no teníamos toallas en la habitación, la llave de la ducha estaba mala, el inodoro bota agua
Los pasillos tenían mal olor, no teníamos toallas en la habitación, la llave de la ducha estaba mala, el inodoro bota agua
2
Fernando
28 mai 2025
·
A séjourné 3 nuits
Smelly mildew rooms, paint cracking down . Very disappointed with the stinky mildew rooms given . My clothes were smelling after sitting on the bed , like wet mildew .
Smelly mildew rooms, paint cracking down . Very disappointed with the stinky mildew rooms given . My clothes were smelling after sitting on the bed , like wet mildew .
4
Edwin
14 févr. 2025
·
A séjourné 2 nuits
The room was not clean. Hair in the bathroom and the bed. Lols like somebody shaved and the staff did not clean when I received the room.
The room was not clean. Hair in the bathroom and the bed. Lols like somebody shaved and the staff did not clean when I received the room.
4
Frances
26 juil. 2025
·
A séjourné 2 nuits
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
2
VICTOR
22 oct. 2025
·
A séjourné 1 nuit
cuarto oliendo a moho, aire acondicionado dañado, un ruido horrible. pasamos terrible noche sin dormir. No volvemos
cuarto oliendo a moho, aire acondicionado dañado, un ruido horrible. pasamos terrible noche sin dormir. No volvemos
2
Justin
23 oct. 2025
·
A séjourné 3 nuits
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
2
Steven
6 mai 2025
·
A séjourné 1 nuit
This hotel is very worn down. Lacks basic maintenance, and housekeeping was terrible. We switched rooms because or hair in sheers and dirty sheets and pillow cases. 2nd room was just as bad. Food was terrible and pool had no shadded areas to relax in. We checked out within an hour and just lost our money. DONT WASTE YOUR MONEY OR TIME. NOT CLOSE TO ANYTHING AT ALL. WILL NEVER RETURN.
This hotel is very worn down. Lacks basic maintenance, and housekeeping was terrible. We switched rooms because or hair in sheers and dirty sheets and pillow cases. 2nd room was just as bad. Food was terrible and pool had no shadded areas to relax in. We checked out within an hour and just lost our money. DONT WASTE YOUR MONEY OR TIME. NOT CLOSE TO ANYTHING AT ALL. WILL NEVER RETURN.
2
Mayela
28 mai 2025
·
A séjourné 1 nuit
Las toallas parecían lija, el mobiliario ya se ve viejo y maltratado, las camas y toallas manchadas y por último tuvimos una gotera toda lo noche del clima. Que terminó en un mega charco en la recámara.
Las toallas parecían lija, el mobiliario ya se ve viejo y maltratado, las camas y toallas manchadas y por último tuvimos una gotera toda lo noche del clima. Que terminó en un mega charco en la recámara.
6
Yasmin
25 juil. 2025
·
A séjourné 6 nuits
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
2
Guillem
29 oct. 2025
·
A séjourné 1 nuit
Mo había toallas.
Mo había toallas.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient : les chambres avec vue sur la lagune sont plus calmes et offrent une vue magnifique, tandis que les chambres donnant sur le boulevard souffrent d'un bruit de circulation important. Le décor et les équipements de la chambre sont basiques (souvent pas de réfrigérateur ou de cafetière), les lits peuvent sembler petits et la fiabilité du Wi-Fi varie.
Avis de voyageur à ce sujet
8
Carlos Xavier
15 mars 2025
·
A séjourné 2 nuits
La verdad muy gradable todo, la atención muy buena y todo muy limpio. Lo único incomodo es que las habitaciones del primer piso hacia el boulevard no cuentan con balcón, es mas un cuarto encerrado.
La verdad muy gradable todo, la atención muy buena y todo muy limpio. Lo único incomodo es que las habitaciones del primer piso hacia el boulevard no cuentan con balcón, es mas un cuarto encerrado.
6
michelle
6 mars 2025
·
A séjourné 4 nuits
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
8
Else
30 avr. 2025
·
A séjourné 13 nuits
Just better with a refrigerator in the room. Otherwise great room and balcony😊
Just better with a refrigerator in the room. Otherwise great room and balcony😊
6
Cassandre
3 févr. 2025
·
A séjourné 3 nuits
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
10
Md
7 mars 2024
·
A séjourné 4 nuits
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
8
Michael
29 janv. 2024
·
A séjourné 10 nuits
The hotel was walking distance from the marina where I dive, which was handy. The air conditioning was noisy, although it seemed to cool well, and the room did not have a refrigerator, which is very inconvenient.
The hotel was walking distance from the marina where I dive, which was handy. The air conditioning was noisy, although it seemed to cool well, and the room did not have a refrigerator, which is very inconvenient.
8
Caroline
21 févr. 2025
·
A séjourné 3 nuits
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
8
Ready
8 mars 2025
·
A séjourné 4 nuits
Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
8
Calvin
3 mai 2025
·
A séjourné 10 nuits
Good location, fair price. Needs mini fridge, & coffee machine in the room.
Good location, fair price. Needs mini fridge, & coffee machine in the room.
6
Ashish
17 mars 2025
·
A séjourné 2 nuits
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est mitigé. Beaucoup louent le personnel amical du restaurant et les bagagistes, mais plusieurs commentaires font état d'une réception peu serviable, de réponses lentes aux demandes, d'une confusion concernant les avantages inclus ou les factures/facturas, et d'une résolution inégale des problèmes.
Avis de voyageur à ce sujet
10
María de la Cruz
26 oct. 2025
·
A séjourné 6 nuits
Los meseros son muy serviciales y muy amables!
Los meseros son muy serviciales y muy amables!
4
Griselda
13 août 2025
·
A séjourné 1 nuit
Muy mala atencion, no me quieren dar mi factura porque argumentan que expedia me la tiene que dar , no sé que hacer, me pueden ayudar?
Muy mala atencion, no me quieren dar mi factura porque argumentan que expedia me la tiene que dar , no sé que hacer, me pueden ayudar?
4
Eleazar
17 mai 2025
·
A séjourné 2 nuits
Si requieren factura no reserven por Expedia, ya que Expedia no factura válida para México y el hotel no factura al cliente por pagar en expedia
Si requieren factura no reserven por Expedia, ya que Expedia no factura válida para México y el hotel no factura al cliente por pagar en expedia
8
Alejandra
6 juil. 2025
·
A séjourné 2 nuits
Califico 5 por que gracias a la atención del gerente nos pudo solucionar los problemas de la habitación y nos compensó de manera que quedamos satisfechos. Tuvimos varios problemas de mantenimiento y limpieza en las primeras habs que nos dieron. La hab 410 la última en la que nos quedamos estaba muy limpia y en buen estado. Es un hotel con una excelente ubicación, vistas hermosas a la laguna, esperemos que pongan más atención a la entrega de habitaciones por q es un hotel que vale mucho la pena y el personal es muy amable. También quiero resaltar a Esperanza mesera del restaurante en la noche, por que a pensar de no contar con velas ni poder escribir una felicitación en un postre para el cumpleaños de mi novio, tuvo la iniciativa de ponernos las mañanitas cuando llevó el pastel y todavía le dio sus buenos deseos, demuestra servicio genuino, otra pudo haber dicho sólo no hay y ya.
Califico 5 por que gracias a la atención del gerente nos pudo solucionar los problemas de la habitación y nos compensó de manera que quedamos satisfechos. Tuvimos varios problemas de mantenimiento y limpieza en las primeras habs que nos dieron. La hab 410 la última en la que nos quedamos estaba muy limpia y en buen estado. Es un hotel con una excelente ubicación, vistas hermosas a la laguna, esperemos que pongan más atención a la entrega de habitaciones por q es un hotel que vale mucho la pena y el personal es muy amable. También quiero resaltar a Esperanza mesera del restaurante en la noche, por que a pensar de no contar con velas ni poder escribir una felicitación en un postre para el cumpleaños de mi novio, tuvo la iniciativa de ponernos las mañanitas cuando llevó el pastel y todavía le dio sus buenos deseos, demuestra servicio genuino, otra pudo haber dicho sólo no hay y ya.
4
Victor
25 mars 2025
·
A séjourné 3 nuits
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
10
Cristian
29 févr. 2024
·
A séjourné 4 nuits
This hotel is a true gem in the rough, we were worried but immediately after our arrival we realized how wrong those on line reviews were, this is a fairly small hotel at the end of the Hotel strip, it is very simple, not a lot of amenities but extremely clean and well kept, staff was helpfull and polite always cheerful and willing to offer helpful tips on how to get around and what to visit. Lets be clear, this is a 3star hotel and you get what you paid for in the quality and esthetics of your room, but these are also very nice, extremely clean and very spacious not to mention having a very beatiful view on either side of the hotel. Their location makes it ideal to explore the city and other places, it is very quiet and away from the hectic pace of the downtown core but close enough that you can walk there if you want to. What is the most impresive quality of this hotel is its staff, everyone works extremely hard at making your stay a very pleasurable and enjoyable experience, they make you feel welcome and safe, We would definitely recommend this hotel for those looking for an adventure and exploring the city and we would definitely stay there again when we go back.
This hotel is a true gem in the rough, we were worried but immediately after our arrival we realized how wrong those on line reviews were, this is a fairly small hotel at the end of the Hotel strip, it is very simple, not a lot of amenities but extremely clean and well kept, staff was helpfull and polite always cheerful and willing to offer helpful tips on how to get around and what to visit. Lets be clear, this is a 3star hotel and you get what you paid for in the quality and esthetics of your room, but these are also very nice, extremely clean and very spacious not to mention having a very beatiful view on either side of the hotel. Their location makes it ideal to explore the city and other places, it is very quiet and away from the hectic pace of the downtown core but close enough that you can walk there if you want to. What is the most impresive quality of this hotel is its staff, everyone works extremely hard at making your stay a very pleasurable and enjoyable experience, they make you feel welcome and safe, We would definitely recommend this hotel for those looking for an adventure and exploring the city and we would definitely stay there again when we go back.
8
GARSON
31 juil. 2025
·
A séjourné 5 nuits
The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
4
suhani
10 avr. 2025
·
A séjourné 4 nuits
THE FRONT DESK STAFF WAS THE WORST I'VE EVER EXPERIENCED. THEY WERE ARROGANT, RUDE, UNHELPFUL, NOT what service should be at all. Very disappointing. If you're looking for a cheap stay and aren't going to spend much time at the hotel, this might work. I wouldn't stay here again even if it was free!
THE FRONT DESK STAFF WAS THE WORST I'VE EVER EXPERIENCED. THEY WERE ARROGANT, RUDE, UNHELPFUL, NOT what service should be at all. Very disappointing. If you're looking for a cheap stay and aren't going to spend much time at the hotel, this might work. I wouldn't stay here again even if it was free!
2
Lubna
4 mars 2024
·
A séjourné 3 nuits
Very bad service by front desk. We arrived at 1230pm hoping to get an early check in (as we had VIP Access through Expedia), Fernando at the front told us to pay 12usd per hour for early check in. We left our luggage and went to the beach. At 2:35 we came back and again she told us to wait till 3pm. We did not get the room upgrade as promised by Expedia. Rooms were available but she didn't give us an upgrade. At 2:50 finally she called us and gave us our room key card. Beds are so small. There should be queen beds, these seemed smaller than double. Room phone didn't work, no side table on one side of the bed. There was a machine noise all the time (even when the ac was off). TV had very few English channels. Today we requested a late check out and were told to pay another 12usd for that. Again Expedia had promised us late check out Subject to availability. I went again to speak to manager and finally we got one hour extra without paying. Overall very disappointed with the hotel. This hotel is far away from most places. Bus stop is also 10 mins walk away. Not many eating options closeby. Pay extra money and stay in a hotel with ocean view. Lagoon view is good but not great.
Very bad service by front desk. We arrived at 1230pm hoping to get an early check in (as we had VIP Access through Expedia), Fernando at the front told us to pay 12usd per hour for early check in. We left our luggage and went to the beach. At 2:35 we came back and again she told us to wait till 3pm. We did not get the room upgrade as promised by Expedia. Rooms were available but she didn't give us an upgrade. At 2:50 finally she called us and gave us our room key card. Beds are so small. There should be queen beds, these seemed smaller than double. Room phone didn't work, no side table on one side of the bed. There was a machine noise all the time (even when the ac was off). TV had very few English channels. Today we requested a late check out and were told to pay another 12usd for that. Again Expedia had promised us late check out Subject to availability. I went again to speak to manager and finally we got one hour extra without paying. Overall very disappointed with the hotel. This hotel is far away from most places. Bus stop is also 10 mins walk away. Not many eating options closeby. Pay extra money and stay in a hotel with ocean view. Lagoon view is good but not great.
8
Alfie's innovations
11 mai 2025
·
A séjourné 4 nuits
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
Overall was great but the staff aren’t that helpful at all. I thought it could be a whole language barrier but being nice and willing to help transcends language. Front desk needs to be more friendly
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour Playa Langosta, le ferry pour Isla Mujeres et l'accès aux bus le long de Boulevard Kukulcán. Cependant, il y a peu de restaurants à distance de marche et les chambres donnant sur la rue peuvent être affectées par le bruit de la circulation.
Avis de voyageur à ce sujet
6
laura Estefanía
25 févr. 2025
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A séjourné 3 nuits
The hotel is conveniently located and even has a Starbucks inside! It's a simple accommodation, perfect for a weekend stay if you're looking to explore Cancun or engage in activities. Additionally, it's close to the ferry, which is a bonus. However, the service at the hotel was lacking. My room was not cleaned, and the towels were old and ripped; they only made the bed without changing the sheets. Furthermore, the toilet wasn't working properly, and I had to call for maintenance to get it fixed. If your room faces the highway, be prepared for loud noise from traffic starting around 4 AM. On the upside, you'll have an ocean view, but this is something the hotel does not mention.
The hotel is conveniently located and even has a Starbucks inside! It's a simple accommodation, perfect for a weekend stay if you're looking to explore Cancun or engage in activities. Additionally, it's close to the ferry, which is a bonus. However, the service at the hotel was lacking. My room was not cleaned, and the towels were old and ripped; they only made the bed without changing the sheets. Furthermore, the toilet wasn't working properly, and I had to call for maintenance to get it fixed. If your room faces the highway, be prepared for loud noise from traffic starting around 4 AM. On the upside, you'll have an ocean view, but this is something the hotel does not mention.
10
Md
7 mars 2024
·
A séjourné 4 nuits
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
10
Elizabeth López
4 sept. 2025
·
A séjourné 3 nuits
Muy bien ubicado, frente a playas y hace todo más práctico. :)
Muy bien ubicado, frente a playas y hace todo más práctico. :)
8
John
15 sept. 2025
·
A séjourné 1 nuit
Es ist ein Hotel welches einen schönen Pool hat und nah am Meer ist. Die Lage ist gut, Parkplatz für Autos oder mit öffentlichem Verkehrsmittel Ich habe mich stark angefreundet mit der Iguana die jeden Morgen vorbei kommt.
Es ist ein Hotel welches einen schönen Pool hat und nah am Meer ist. Die Lage ist gut, Parkplatz für Autos oder mit öffentlichem Verkehrsmittel Ich habe mich stark angefreundet mit der Iguana die jeden Morgen vorbei kommt.
8
Caroline
21 févr. 2025
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A séjourné 3 nuits
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
The hotel is at a noisy street. My first room was toward the street and was glad I could upgrade to a lagoon room. The view was nice and it was quiet. Serene location of the restaurant with view to the lagoon. Food was ok. I missed a coffee maker in the room. Ok stay for a few days.
10
Ana
17 mai 2025
·
A séjourné 2 nuits
El autobús pasa por todo el frente y está en la zona hotelera. Muy cerca está la parada del Ferry a isla Mujeres
El autobús pasa por todo el frente y está en la zona hotelera. Muy cerca está la parada del Ferry a isla Mujeres
10
Jahaziel
25 sept. 2025
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A séjourné 1 nuit
Excelente vista de la laguna y tienes playa langosta cruzando la calle
Excelente vista de la laguna y tienes playa langosta cruzando la calle
8
Daniela
21 oct. 2025
·
A séjourné 3 nuits
El lugar está muy cómodo y céntrico entre la zona hotelera y Cancún. Nuestra habitación estuvo hermosa y la vista fue lo mejor. En cuanto a limpieza, las toallas están muy percudidas, salió una cucaracha de una coladera abajo del lavabo. Faltaban jabones y tuvimos que pedir. Y las almohadas muy incómodas. En el bar pedimos distintas bebidas y no tenían. Terminamos tomando agua. En general el lugar está bien.
El lugar está muy cómodo y céntrico entre la zona hotelera y Cancún. Nuestra habitación estuvo hermosa y la vista fue lo mejor. En cuanto a limpieza, las toallas están muy percudidas, salió una cucaracha de una coladera abajo del lavabo. Faltaban jabones y tuvimos que pedir. Y las almohadas muy incómodas. En el bar pedimos distintas bebidas y no tenían. Terminamos tomando agua. En general el lugar está bien.
10
Alan
25 mars 2024
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A séjourné 4 nuits
The stay was very comfortable! For the price and location it’s a nice place to stay if you like some peace and quiet, but access to the beach and other restaurants. The bus stop is a short walk away and the staff is very friendly and accommodating. If you get the city view, the noise is loud so be prepared for that, but with the AC running it gets drowned out.
The stay was very comfortable! For the price and location it’s a nice place to stay if you like some peace and quiet, but access to the beach and other restaurants. The bus stop is a short walk away and the staff is very friendly and accommodating. If you get the city view, the noise is loud so be prepared for that, but with the AC running it gets drowned out.
8
Keir
7 févr. 2024
·
A séjourné 1 nuit
Good middle of the road hotel at reasonable price. However nothing to close to walking distance
Good middle of the road hotel at reasonable price. However nothing to close to walking distance
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner qualifié de « continental » est très limité (pain grillé, fruits, café) et plusieurs clients ont trouvé les options de restauration sur place chères et de qualité inégale. D'autres ont apprécié les repas et la agréable terrasse côté lagon.
Avis de voyageur à ce sujet
8
JAIME CORREA
31 juil. 2025
·
A séjourné 4 nuits
la comida fué buena, la terraza con vista a la laguna es bonita. Servicio bueno en general.
la comida fué buena, la terraza con vista a la laguna es bonita. Servicio bueno en general.
8
Linda
4 févr. 2024
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A séjourné 3 nuits
Room was beautiful. View was amazing. Sink faucet was not attached and really dirty. No water at hotel most the time. Upon check-in we were told no water till 9pm that evening. But throughout the entire stay water would just stop running. Shower. Toilet. No water. No clue why. But the rest was great! Restaurant on site was delicious!
Room was beautiful. View was amazing. Sink faucet was not attached and really dirty. No water at hotel most the time. Upon check-in we were told no water till 9pm that evening. But throughout the entire stay water would just stop running. Shower. Toilet. No water. No clue why. But the rest was great! Restaurant on site was delicious!
8
Amparo
28 nov. 2024
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A séjourné 4 nuits
Son amables para atender pero comentaron que son sólo opción Ejecutiva, no tienen facilidades de paquetes turísticos. La comida es exageradamente cara, pague más de 1000 por dos limonadas, y dos platillos (uno de camarones que eran muy pequeños) Es más barato y rico Uber eats. Te prestan toallas para la alberca o la playa, muy útil.
Son amables para atender pero comentaron que son sólo opción Ejecutiva, no tienen facilidades de paquetes turísticos. La comida es exageradamente cara, pague más de 1000 por dos limonadas, y dos platillos (uno de camarones que eran muy pequeños) Es más barato y rico Uber eats. Te prestan toallas para la alberca o la playa, muy útil.
10
Arturo
18 août 2025
·
A séjourné 3 nuits
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
8
Mario
1 sept. 2025
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A séjourné 3 nuits
System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
8
Siu ki
16 juin 2025
·
A séjourné 2 nuits
Has only one restaurant and close early
Has only one restaurant and close early
6
Jian
27 nov. 2025
·
A séjourné 4 nuits
the rooms with "good rate" are the ones close to the street; and it's very close to the street which has a speed limit of 70km/hr! the engine noise is huge even approaching midnight. also the so called "free breakfast included" is a catch: it's turned out to be a very minimal "continental" breakfast: two pcs of sliced bread and a little bit fruit is all you'll get; and it must be served by the staff (so you can't take more )...
the rooms with "good rate" are the ones close to the street; and it's very close to the street which has a speed limit of 70km/hr! the engine noise is huge even approaching midnight. also the so called "free breakfast included" is a catch: it's turned out to be a very minimal "continental" breakfast: two pcs of sliced bread and a little bit fruit is all you'll get; and it must be served by the staff (so you can't take more )...
2
Justin
23 oct. 2025
·
A séjourné 3 nuits
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
Room - flity has black mould on pillows - walls so flithy and shower head was a cross between the hulk and the green smile monster - at least a few years old The Foyer is fantastic - but don’t let that fool you - lifts has dried snot and split drinks all down the walls and the buttons were sticky like lollies or toffee on it Advertised continental buffet is only 2 pieces of cold hard toast - one coffee and 6 small pieces. Not allowed access to any cereal or anything Cafe has posters that state they are a star bucks affiliated cafe - but only have americano coffee or direct you back to the buffet No pool bar - looks abandoned - dinner was interesting and a day of food poisoning followed Floor 6 has holes in the roof every five or so metres - has a musty smell in the hallway and room like a long term water leak - obviously why they have holes cut in the roof Spoke to manager first morning about continental breakfast and he basically just said it “ is what it is “ The porter was the only half decent staff member there The reception staff were either in there phones for extended period of times or fixing there dress in the mirror Even the room keys are recycled as my had dried chocolate on them I didn’t risk going under the sheets and slept on the top of the bed as from the black moulding pillow Ohhh the pool has a speaker for music - it’s been ripped down of the wall and placed next to broken deck chairs Might be cheap but for good sake stay away
8
Jesus
21 août 2025
·
A séjourné 3 nuits
Muy buen servicio, solo deberian aclarar en la pagina que el desayuno es continental solo fruta, cafe y pan
Muy buen servicio, solo deberian aclarar en la pagina que el desayuno es continental solo fruta, cafe y pan
8
Lucita
30 mars 2025
·
A séjourné 4 nuits
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Karl Allen
4 mars 2023
·
A séjourné 4 nuits
This is a beautiful well kept property with an amazing staff. The property has a beautiful pool and a outdoor dining area by the lagoon.
This is a beautiful well kept property with an amazing staff. The property has a beautiful pool and a outdoor dining area by the lagoon.
6
Anna
2 mars 2023
·
A séjourné 10 nuits
The room was clean and tidy, the hotel is nice , location is ok , the only problem is that is quite expensive, im VIP member and when i ask for the benefit at the reception they said that they don’t know anything about. O suppose to get discount for the breakfast but in the end the price was even up compare on what it says on the website, around 15 pounds plus you will have to pay for the servive and to be honest the food it wasn’t that good thats why we only went for one time . Much cheeper around cancun and more tasty. Honestly if was less expensive would be good but for what we pay without food is expensive and im very disappointed with expedia cause i suppose to get some benefit which i never received.
The room was clean and tidy, the hotel is nice , location is ok , the only problem is that is quite expensive, im VIP member and when i ask for the benefit at the reception they said that they don’t know anything about. O suppose to get discount for the breakfast but in the end the price was even up compare on what it says on the website, around 15 pounds plus you will have to pay for the servive and to be honest the food it wasn’t that good thats why we only went for one time . Much cheeper around cancun and more tasty. Honestly if was less expensive would be good but for what we pay without food is expensive and im very disappointed with expedia cause i suppose to get some benefit which i never received.
8
Yamileth
22 févr. 2023
·
A séjourné 4 nuits
Pricing and location it's perfect. There was only a miscommunication when reserving the rooms.
Pricing and location it's perfect. There was only a miscommunication when reserving the rooms.
8
JORGE
19 févr. 2023
·
A séjourné 4 nuits
Beautiful view at the lake Niputche, just crossing the Blvd there is a nice beach. Just please put attention on small maintenance things, example status of paint in bathroom, loose bathroom fixtures. Don't let small cheap items to demerit the perception of the hotel.
Beautiful view at the lake Niputche, just crossing the Blvd there is a nice beach. Just please put attention on small maintenance things, example status of paint in bathroom, loose bathroom fixtures. Don't let small cheap items to demerit the perception of the hotel.
10
Ruben
13 févr. 2023
·
A séjourné 2 nuits
Muy buen lugar
Muy buen lugar
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
Arrivée à partir de 15:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Check-in time starts at15:00Check-out time ends at12:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-out is available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No rollaway/extra beds available
Dining
Enjoy international cuisine at Stock Cafe, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to noon.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Déjeuners à emporter
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Piscine
Jardin
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)