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Hotel Helverica - Interior entrance
Hotel Helverica - Room
Hotel Helverica - Room
Hotel Helverica - View from room
Hotel Helverica - Reception

Hotel Helverica


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

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Property description

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Beaux Arts hotel include concierge services and a vending machine.
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Guest reviews

Facilities

8.1

Cleanliness

8.6

Rooms

8.4

Service

8.1

Location

8.5

Dining

8

10

Lizeth

EXP-logo

16 Dec 2025

·

Stayed 2 nights

Excelente todo!
Excelente todo!

10

Edgar

EXP-logo

16 May 2025

·

Stayed 1 night

Great spot
Great spot

10

Julio

EXP-logo

19 Mar 2023

·

Stayed 6 nights

Overall, the hotel is very pretty and within walking distance of pretty much everything. We were right next to a departure point for the tours we took and the staff in the hotel were very nice. We were able to check in early and check out a little bit late without issues. The only things we didn't like were that the fridge in our room was not working and the WiFi in the hotel could be spotty at times. Also, there were a few days were we didn't have hot water. None the less, we had a very pleasant time.
Overall, the hotel is very pretty and within walking distance of pretty much everything. We were right next to a departure point for the tours we took and the staff in the hotel were very nice. We were able to check in early and check out a little bit late without issues. The only things we didn't like were that the fridge in our room was not working and the WiFi in the hotel could be spotty at times. Also, there were a few days were we didn't have hot water. None the less, we had a very pleasant time.

4

Susan

EXP-logo

14 Mar 2022

·

Stayed 1 night

Beth good location, staff no very friendly, no AC in the room, very small room and bathroom, no lobby area to seat. High price for what we got.
Beth good location, staff no very friendly, no AC in the room, very small room and bathroom, no lobby area to seat. High price for what we got.

8

Marjorie

HCM-logo

21 Jan 2022

·

Stayed 3 nights

We stayed at their supplement hotel with 3 very nice 2 storied lofts with kitchenettes. Unfortunately we were in the middle with a loft on either side of us. There was a bunch of young travelers with dogs, including a puppy, staying in the 2 suites. They partied all night loudly, playing music and singing until 9 am the following morning, which is when we left on a tour. It's too bad we didn't get to experience the wonderful comfy beds to the max. We couldn't sleep for the noise. Not that we would have complained, but there wasn't a phone in our room to call anyone to say anything to had we wanted to. It was really not a pleasant experience. Otherwise the hotel was very nice. It was very cold, being San Cristobal, so bring your jammies and no heaters to be found. Very close to the cento and many good restaurants in the area. Not sure if we'd return.
We stayed at their supplement hotel with 3 very nice 2 storied lofts with kitchenettes. Unfortunately we were in the middle with a loft on either side of us. There was a bunch of young travelers with dogs, including a puppy, staying in the 2 suites. They partied all night loudly, playing music and singing until 9 am the following morning, which is when we left on a tour. It's too bad we didn't get to experience the wonderful comfy beds to the max. We couldn't sleep for the noise. Not that we would have complained, but there wasn't a phone in our room to call anyone to say anything to had we wanted to. It was really not a pleasant experience. Otherwise the hotel was very nice. It was very cold, being San Cristobal, so bring your jammies and no heaters to be found. Very close to the cento and many good restaurants in the area. Not sure if we'd return.

Avenida Francisco I. Madero # 14, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico

Location

With a stay at Hotel Helvérica, you'll be centrally located in San Cristóbal de las Casas, steps from Foro Cultural Kinoki and Church of San Nicolás. This hotel is 0.3 mi (0.5 km) from San Cristóbal de las Casas Cathedral and 0.4 mi (0.6 km) from Café Museo Café.

Foro Cultural Kinoki(0.1 Miles)

Church of San Nicolás(0.1 Miles)

Museo de San Cristóbal(0.1 Miles)

San Cristóbal de las Casas Cathedral(0.1 Miles)

Plaza 31 de Marzo(0.2 Miles)

Café Museo Café(0.2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self parking is available on-site.


Yes, pets are allowed in specific rooms only, with a fee of MXN 200 per pet, per night. Service animals are exempt from fees.


Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.


Yes, airport shuttle services are available, but pricing details are not specified. Guests can arrange the transfer by contacting the property.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific accessibility features for bathrooms and pool access are not detailed.


The hotel is centrally located in San Cristóbal de las Casas, just steps from Foro Cultural Kinoki and Church of San Nicolás. It is approximately 0.3 miles from San Cristóbal de las Casas Cathedral and 0.4 miles from Café Museo Café.


Up to 2 children aged 6 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.


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