The Spanish Suite Piazza di Spagna

A localização é excelente, mas o serviço deixa muito a desejar. Como não tem recepção no local, ficamos sem saber sobre como usar algumas facilities como o breakfast e o serviço de laundry. Não tem nenhuma informação nos quartos ou no balcão de café que fica no corredor dos quartos. O balcão de café que deveria ser um ponto positivo, quase não tinha sachê de café e talheres suficientes a disposição. No check out, fomos cobrados pelos housekeepers de sairmos às 11 am, sendo que o horário de check out no site do Expedia estava 12 pm. Precisei mostrar a informação para ele sair da porta do quarto. O minibar não funcionava. Meu marido usa uma medicação que precisa ser mantida refrigerada, enviamos mensagem através do Expedia e não tivemos retorno até o momento. Tb não tínhamos como manter refrigerada a água que precisamos comprar, pois no quarto não tinha disponível. Enfim, se vc não se preocupar com a qualidade do serviço, só pela localização vale a pena.

It was great, however they shouldn’t advertise on Expedia that they have parking. The parking house entry on Piazza Spagna is also closed so you have to walk 25 minutes to the parking…

The building is old and so are the facilities inside. They have 3-4 hotels with the same name in the nearby locations and you get realky confused which one to go to. The best thing about the hotel is its location as it is near to the main attractions of the city and has lot of good food options nearby. The staff is very friendly and supportive and do their level best to facilitate you.

Not a normal hotel but rooms in several apartments in different buildings in the same central area. All the rooms are unique and all managed by the same front desk on Via ripetta. I especially found the staff to be very kind and helpful - Mikeala and Melissa at the front desk made extra effort to make sure I was happy with my room and it made a big diffirence Thankyou!

Although the staff at address 66 were very nice and helpful, the building where the suite was located and the suite itself was gross. The lamps were not working and flickered to where I had to unplug it. The room was beyond tiny. The sheets had yellow marks, the wifi did not work what’s so ever. You had to walk 7 minutes with all your luggage to the main reception for them to hold your luggage. The ladies at the main reception location were helpful but while at the suite we needed a blanket for our bed and a to let them know about the WiFi . The gentleman asked if we were in our room we waited an hour and he never showed up. For 130 a night it was like a hostel. Great location and very convenient but not if you want to relax in your hotel room.

The day before we arrived, we received a message to say, “the reception was not at the same address at the Spanish Suite” our accomodation. When I arrived at the reception, some 400 m from the accomodation we had confirmed, the staff advised that we were booked at the same address as the reception and “not at Spanish Suite”. They said this was allowable. However I had an email confirming the accomodation we had booked with photo of the room and the address. They refused to consider my concerns, showed me an alternate room that was substandard. But we had no choices due to high season. Eventually they sowed a slightly better room but it was still very sub standard. We did not have a choice. It seems that Spanish Suite was double booked. And we had to suffer their incompetence in allowing this to happen. The situation they placed us in was unacceptable, stressful, and created significant anxiety for me and my wife. We were upset and angry. It seems that this is a Scam, where there advertise a nice room, over book it, and then force the guests to accept sub standard accomodation. I will take legal action once I return home and have time. We spent many hours, searching for alternate accomodation. The next day after much more communication with reception, they agreed a 100% refund. Communication with reception after that was ignored when I requested confirmation of the refund lodgement. Eventually, I contacted WOTIF online seeking support for our situation

We were welcomed by the friendly staff! They were very good in respond to WhatsApp and let us check in earlier. I wasn’t sure if we got the right room and location ( they have a few properties) but after I reflected the issue, they gave us the room as I expected. Everything was easy and comfortable . They can store our luggage while we already checked out. Also, there’s an elevator . Over all, it was a wonderful experience . Will definitely recommend!

Overall has a great experience with the Spanish Suite. Location was outstanding and loved the convenience of everything, appreciated the friendliness and ability to leave luggage pre check in and post check out. Suggestions for improvement: guests could be met at property rather than what seemed like unnecessary track to reception. I also missed the whatapp communication until last day and the messages i received via Expedia were automated not addressing my specific questions. But all in all, property is great value for money and would recommend.

Heavy doors , too many doors to put code in .

Room did not look like it was advertised and was far from the main office so we had to walk back and forth when checking in. Little confusing on where your room actually is. Overall the room was clean and staff was nice, but our refrigerator did not work the entire almost week stay even though we told the staff. Room was a couple blocks from check in area and with luggages it was hard to walk around.

La pire des expériences. Il ne s'agit pas d'un hôtel comme tel. Aucune comptoir de réception, personne pour vous renseigner. Difficile à joindre au téléphone, ne tienne pas parole. Ne donne aucune info. Ménage bâclé...

We had a good stay. It was within the main city, close to many attractions, making it easier to manage the day with a big family. The rooms were clean, with room service available. For the price, I think it covered what was required. Rooms were tight, not allowing for much movement, especially with a baby. But you spend little time in room when visiting Rome so not a big concern for us. L Check-in was later than advertised and we had to wait 45 additional minutes to get the rooms ready. Overall we had a good stay.

We really enjoyed our stay here. Really liked the area with plenty of restaurants close by. Beautiful street location. We really loved the city. They can improve the cleanliness of the property.

Hotel bem localizado. Talvez eu tenha pego um quarto ruim. Era escuro, com pouca ventilação e com cheiro forte de mofo no banheiro.

Værelse meget dårlig standard Dårlig rengøring Badeværelse blev ikke rengjort

The location was good. But the room, though it looked great in pictures, was a bit rundown and fairly dirty. Paint chilling off of the walls in the bathroom, stains on the headboards, tons of suitcase scratches on the white painted walls. Location is excellent, but the condition was significantly less than advertised.

Terrible Experience – Avoid the Spanish Suite at All Costs Our experience at The Spanish Suite was appalling from start to finish. The rooms we were given were completely different from those shown in the listing, at a totally different location and substandard, and filthy. We checked out immediately and booked another hotel the same day. The staff were unhelpful and dismissive, forcing us to contact Expedia directly to resolve the issue. After intervention from Expedia, The Spanish Suite claimed they would provide a full refund, yet only half the amount was returned to my card. I later discovered they had retrospectively applied a 50% “discount” to the booking to avoid paying the full refund. Thankfully, Expedia’s customer service team stepped in again and recovered the remaining balance. However, two months later, The Spanish Suite has still not refunded the city tax they charged to my card. This establishment is dishonest and poorly managed. I strongly advise avoiding The Spanish Suite altogether.

Uns wurde die Unterkunft als Hotel angeboten, was leider nicht der Realität entspricht!Die Farbe blätterte von der Decke ins Bett, im Bad war nicht einmal ein Handtuchhalter, Schimmel blanke Betonwände und ein gerissener Betonfußboden rundete alles ab. Die zahlreichen Flecken an den Wänden nicht zu vergessen! Das WLAN funktionierte auch nicht wirklich. Keine Schränke aber Bretter an den Wänden. Die zentrale Lage ist positiv zu Bewerten aber das ist auch schon alles bei 300€ pro Nacht und Zimmer. Die Bilder die man zu sehen bekommt sind gefaked und entsprechen nicht der Wahrheit!!!!!

My cousin and I stayed here for nine nights, and we really enjoyed our time as the room was spacious and clean. The hotel was able to arrange a shuttle to the airport the night before we returned home. It is close to the shopping area and is conveniently located in the middle of tourist sites and landmarks. When I go back to Rome, I will be staying here again.

Estan bien las suites pero la limpieza no nos agrado los dias que estuvimos nos dejaron solo una toalla y eramos dos personas por habitacion y en otras ocaciones no realizaron la cama

Ar condicionado ruim e banheiro com cheiro forte de esgoto .

It was OK. Very well located near the Spanish Steps. The staff was wonderful upon arrival. The room was comfortable but a little run down. 3rd floor (US) no elevator which was fine for us. They had a person to take the bags up for us. Overall ok.

We found the room needs much renovation painting, shutters to be changed and front door to be fixed. We were not expecting this poor quality room for what we paid.i do not recommend this hotel.

We had a good stay. It was within the main city, close to many attractions, making it easier to manage the day with a big family. The rooms were clean, with room service available. For the price, I think it covered what was required. Rooms were tight, not allowing for much movement, especially with a baby. But you spend little time in room when visiting Rome so not a big concern for us. L Check-in was later than advertised and we had to wait 45 additional minutes to get the rooms ready. Overall we had a good stay.

Great rooms however there was no hot water and showers are not well maintained. staff at checkin was great but we had a hard time reaching the staff in person and via whatsapp day before our departure to help schedule a pickup van. Although it all worked out in the end it was a stressful few hours trying to get hold of someone. Besides this no complaints.

Although the staff at address 66 were very nice and helpful, the building where the suite was located and the suite itself was gross. The lamps were not working and flickered to where I had to unplug it. The room was beyond tiny. The sheets had yellow marks, the wifi did not work what’s so ever. You had to walk 7 minutes with all your luggage to the main reception for them to hold your luggage. The ladies at the main reception location were helpful but while at the suite we needed a blanket for our bed and a to let them know about the WiFi . The gentleman asked if we were in our room we waited an hour and he never showed up. For 130 a night it was like a hostel. Great location and very convenient but not if you want to relax in your hotel room.

The location was good. But the room, though it looked great in pictures, was a bit rundown and fairly dirty. Paint chilling off of the walls in the bathroom, stains on the headboards, tons of suitcase scratches on the white painted walls. Location is excellent, but the condition was significantly less than advertised.

Room did not look like it was advertised and was far from the main office so we had to walk back and forth when checking in. Little confusing on where your room actually is. Overall the room was clean and staff was nice, but our refrigerator did not work the entire almost week stay even though we told the staff. Room was a couple blocks from check in area and with luggages it was hard to walk around.

Uns wurde die Unterkunft als Hotel angeboten, was leider nicht der Realität entspricht!Die Farbe blätterte von der Decke ins Bett, im Bad war nicht einmal ein Handtuchhalter, Schimmel blanke Betonwände und ein gerissener Betonfußboden rundete alles ab. Die zahlreichen Flecken an den Wänden nicht zu vergessen! Das WLAN funktionierte auch nicht wirklich. Keine Schränke aber Bretter an den Wänden. Die zentrale Lage ist positiv zu Bewerten aber das ist auch schon alles bei 300€ pro Nacht und Zimmer. Die Bilder die man zu sehen bekommt sind gefaked und entsprechen nicht der Wahrheit!!!!!

My cousin and I stayed here for nine nights, and we really enjoyed our time as the room was spacious and clean. The hotel was able to arrange a shuttle to the airport the night before we returned home. It is close to the shopping area and is conveniently located in the middle of tourist sites and landmarks. When I go back to Rome, I will be staying here again.

A localização é excelente, mas o serviço deixa muito a desejar. Como não tem recepção no local, ficamos sem saber sobre como usar algumas facilities como o breakfast e o serviço de laundry. Não tem nenhuma informação nos quartos ou no balcão de café que fica no corredor dos quartos. O balcão de café que deveria ser um ponto positivo, quase não tinha sachê de café e talheres suficientes a disposição. No check out, fomos cobrados pelos housekeepers de sairmos às 11 am, sendo que o horário de check out no site do Expedia estava 12 pm. Precisei mostrar a informação para ele sair da porta do quarto. O minibar não funcionava. Meu marido usa uma medicação que precisa ser mantida refrigerada, enviamos mensagem através do Expedia e não tivemos retorno até o momento. Tb não tínhamos como manter refrigerada a água que precisamos comprar, pois no quarto não tinha disponível. Enfim, se vc não se preocupar com a qualidade do serviço, só pela localização vale a pena.

The building is old and so are the facilities inside. They have 3-4 hotels with the same name in the nearby locations and you get realky confused which one to go to. The best thing about the hotel is its location as it is near to the main attractions of the city and has lot of good food options nearby. The staff is very friendly and supportive and do their level best to facilitate you.

Great rooms however there was no hot water and showers are not well maintained. staff at checkin was great but we had a hard time reaching the staff in person and via whatsapp day before our departure to help schedule a pickup van. Although it all worked out in the end it was a stressful few hours trying to get hold of someone. Besides this no complaints.

Although the staff at address 66 were very nice and helpful, the building where the suite was located and the suite itself was gross. The lamps were not working and flickered to where I had to unplug it. The room was beyond tiny. The sheets had yellow marks, the wifi did not work what’s so ever. You had to walk 7 minutes with all your luggage to the main reception for them to hold your luggage. The ladies at the main reception location were helpful but while at the suite we needed a blanket for our bed and a to let them know about the WiFi . The gentleman asked if we were in our room we waited an hour and he never showed up. For 130 a night it was like a hostel. Great location and very convenient but not if you want to relax in your hotel room.

The day before we arrived, we received a message to say, “the reception was not at the same address at the Spanish Suite” our accomodation. When I arrived at the reception, some 400 m from the accomodation we had confirmed, the staff advised that we were booked at the same address as the reception and “not at Spanish Suite”. They said this was allowable. However I had an email confirming the accomodation we had booked with photo of the room and the address. They refused to consider my concerns, showed me an alternate room that was substandard. But we had no choices due to high season. Eventually they sowed a slightly better room but it was still very sub standard. We did not have a choice. It seems that Spanish Suite was double booked. And we had to suffer their incompetence in allowing this to happen. The situation they placed us in was unacceptable, stressful, and created significant anxiety for me and my wife. We were upset and angry. It seems that this is a Scam, where there advertise a nice room, over book it, and then force the guests to accept sub standard accomodation. I will take legal action once I return home and have time. We spent many hours, searching for alternate accomodation. The next day after much more communication with reception, they agreed a 100% refund. Communication with reception after that was ignored when I requested confirmation of the refund lodgement. Eventually, I contacted WOTIF online seeking support for our situation

Welcoming environment. Friendly customer service

We were welcomed by the friendly staff! They were very good in respond to WhatsApp and let us check in earlier. I wasn’t sure if we got the right room and location ( they have a few properties) but after I reflected the issue, they gave us the room as I expected. Everything was easy and comfortable . They can store our luggage while we already checked out. Also, there’s an elevator . Over all, it was a wonderful experience . Will definitely recommend!

Overall has a great experience with the Spanish Suite. Location was outstanding and loved the convenience of everything, appreciated the friendliness and ability to leave luggage pre check in and post check out. Suggestions for improvement: guests could be met at property rather than what seemed like unnecessary track to reception. I also missed the whatapp communication until last day and the messages i received via Expedia were automated not addressing my specific questions. But all in all, property is great value for money and would recommend.

Terrible Experience – Avoid the Spanish Suite at All Costs Our experience at The Spanish Suite was appalling from start to finish. The rooms we were given were completely different from those shown in the listing, at a totally different location and substandard, and filthy. We checked out immediately and booked another hotel the same day. The staff were unhelpful and dismissive, forcing us to contact Expedia directly to resolve the issue. After intervention from Expedia, The Spanish Suite claimed they would provide a full refund, yet only half the amount was returned to my card. I later discovered they had retrospectively applied a 50% “discount” to the booking to avoid paying the full refund. Thankfully, Expedia’s customer service team stepped in again and recovered the remaining balance. However, two months later, The Spanish Suite has still not refunded the city tax they charged to my card. This establishment is dishonest and poorly managed. I strongly advise avoiding The Spanish Suite altogether.

My cousin and I stayed here for nine nights, and we really enjoyed our time as the room was spacious and clean. The hotel was able to arrange a shuttle to the airport the night before we returned home. It is close to the shopping area and is conveniently located in the middle of tourist sites and landmarks. When I go back to Rome, I will be staying here again.

Great aria,good hotel

A localização é a melhor de Roma. A poucos metros dos melhores pontos turísticos e das lojas de grife. Rodeado de restaurantes e cafés. Fizemos tudo a pé. O quarto é confortável e o chuveiro excelente. Ficarei novamente no mesmo hotel, caso retorne a Roma.

We had a good stay. It was within the main city, close to many attractions, making it easier to manage the day with a big family. The rooms were clean, with room service available. For the price, I think it covered what was required. Rooms were tight, not allowing for much movement, especially with a baby. But you spend little time in room when visiting Rome so not a big concern for us. L Check-in was later than advertised and we had to wait 45 additional minutes to get the rooms ready. Overall we had a good stay.

I like the authenticity Spanish/Italian look of the building, the location is in the heart of the city. The rooms are very nice, modern, spacious. Hotel is so close to many restaurants, piazzas, metros. Friendly staff and attentive. I recommend this hotel. It’s great for family, too.

AMAZING LOCATION ANS CLOSE TO EVERYTHING!!!

Vi spiste et andet sted Masser af butikker

Overall has a great experience with the Spanish Suite. Location was outstanding and loved the convenience of everything, appreciated the friendliness and ability to leave luggage pre check in and post check out. Suggestions for improvement: guests could be met at property rather than what seemed like unnecessary track to reception. I also missed the whatapp communication until last day and the messages i received via Expedia were automated not addressing my specific questions. But all in all, property is great value for money and would recommend.

Localização sensacional Próximo de tudo

Great location and nice accommodation.

My cousin and I stayed here for nine nights, and we really enjoyed our time as the room was spacious and clean. The hotel was able to arrange a shuttle to the airport the night before we returned home. It is close to the shopping area and is conveniently located in the middle of tourist sites and landmarks. When I go back to Rome, I will be staying here again.

A localização é excelente, mas o serviço deixa muito a desejar. Como não tem recepção no local, ficamos sem saber sobre como usar algumas facilities como o breakfast e o serviço de laundry. Não tem nenhuma informação nos quartos ou no balcão de café que fica no corredor dos quartos. O balcão de café que deveria ser um ponto positivo, quase não tinha sachê de café e talheres suficientes a disposição. No check out, fomos cobrados pelos housekeepers de sairmos às 11 am, sendo que o horário de check out no site do Expedia estava 12 pm. Precisei mostrar a informação para ele sair da porta do quarto. O minibar não funcionava. Meu marido usa uma medicação que precisa ser mantida refrigerada, enviamos mensagem através do Expedia e não tivemos retorno até o momento. Tb não tínhamos como manter refrigerada a água que precisamos comprar, pois no quarto não tinha disponível. Enfim, se vc não se preocupar com a qualidade do serviço, só pela localização vale a pena.

Esta propiedad que no es realmente un hotel sino un conjunto de suites, en relación tiene lo que necesitábamos, una buena habitación, grande y con buen baño. Y súper bien ubicado! Lo único es que el desayuno es en un bar o café, podría mejorar ya que el servicio de una chica fue de mala gana y demorado, los señores si sirven con ganas y amabilidad. De resto, sin ser lujoso, es práctico, limpio y muy bien situado!