Borneo Beach Villa & Suite

View was fine

Not bad not great. The place needs some upkeep, but they trying. You can tell at one time this was a very nice place, but that was a time ago. The beach is nice and the AC worked for the most part. There is limited dining close by. And we did see a couple cockroaches in the place. One was huge. For what we were doing on vacation I think I would have been happier staying at the Marriott in KK for MYR 20 less a night.

There is no signage for reception on arrival at this property. You have to ask the guy on the gate which way to go, then he has you do a semi check in there, which holds everyone else up trying to enter the property. After checking the room we decided not to stay, this hotel is definitely not a 4 star as advertised, more like a 2 star. Rooms are very run down. There was no lounges around the pool only table and chairs, which didn't make the area very inviting to sit around. The only facility it has is a small cafe, where the food is very average to say the least. Would definitely not recommend to anyone.

It is kind of inconvience for the stay as the area is huge, you need travel from one place to another just to get into your room. BUT you will surprise to see there is private steam room or jaccuzi in your master bedroom, which is first of it kind compare with other hotel suite. BUT then i am VERY unhappy with how they spam us with their never end whatsapp message. which they have NO RIGHTS to contact us in such way. Our phone number for sure has been abused. There is lot of other way to communicate with customer, but kindly ask for permission before you choose to do that, keep sending us repeated msg or even promoting your SPA with diffirent number does not help us felt we get spammed by the hotel. But staff are helpful here, sadly maybe the way how their management choose to operate included sending us all those unwanted message is questionable, kindly review. This is the first hotel that doing such, even AFTER we inform them please do NOT bothering us anymore but they STILL doing it.

The hotel is old and requires an upgrade. I stayed at the beach front villa, it has a nice view though.